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Hotel was beautiful. Staff was amazing. Jj from breakfast was awesome and took great care of us. The bartenders were all friendly. Only thing was we went on a bachelor party, and this hotel is pretty much shut down by 10pm. So I would recommend to families, but younger crowds that like to party or ...
I was there with my wife and 1-year baby boy, to celebrate his first birthday and it was excellent, the place is clean and staff very polite, they run a club like a timeshare, but they don't push you to it.
This was our 4th trip to Cancun and our 4th stay at Gran Caribe Real. Although the resort was under construction, it didn't take away from us having an awesome stay there. Everybody (including the construction crew) made sure this didn't interfere with any guests stay. All reno's should be completed ...
The hotel and all inclusive was overall a wonderful experience. The staff were all friendly & welcoming, seemed family oriented though only my husband and i went on vaca, hotel room was spacious, nothing too fancy, floor seemed a little sticky despite room service cleaning, maybe the tile flooring? ...
It's my first time to cancun.The staff in the hotel is really nice and friendly. The restaurant in here is really dilicious and price is good. It's very good for family to stay here.
good food, good service, multiple bars, multiple restaurants, Waynes Boots was excellent. Employees were very helpful in all aspects of our stay
pro - hotel location - staff - room cleanliness and comfort - huge pool - indoor kids playroom - many available activities to do in the resort - Palace resort hopping con - food quality - restaurant choices - pool condition, broken tiles everywhere - always waiting for golf car if you stay at a farther ...
Slightly off the beaten path this hotel compound is not located in the hotel zone of Cancun. The hotel seemed spacious and private. I was in building #1, the farthest from the beach, however it was a very short walk to everything. Staff was extremely friendly and helpful. Shout out to Isabelino, ...
Everything was very good. After reading the reviews I was a little worried but my worries turned into a wonderful week. We enjoyed going to Aqua World for the free non motorized water sports and the Wednesday Cancun Queen boat trip. I don't think many people know about the free stuff.
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