InterContinental Presidente Cancun Resort, an IHG Hotel

Photo gallery for InterContinental Presidente Cancun Resort, an IHG Hotel

Primary image
On the beach, beach umbrellas, beach towels, beach bar
On the beach, beach umbrellas, beach towels, beach bar
On the beach, beach umbrellas, beach towels, beach bar
2 outdoor pools, pool cabanas (surcharge), pool umbrellas

Overview of InterContinental Presidente Cancun Resort, an IHG Hotel

InterContinental Presidente Cancun Resort, an IHG Hotel

4.5 star property

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Boulevard Kukulkan KM 7.5, Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationCancun Convention Center15 min walk
  • Popular LocationChac Mool Beach18 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)29 min drive
  • Popular LocationNorte Beach105 min drive

Choose dates to view prices

About this area

Cancun

InterContinental Presidente Cancun Resort, an IHG Hotel is located in Zona Hotelera, a neighbourhood in Cancun, and is in the entertainment district and on the beach. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chac Mool Beach and Tortuga Beach. Aquaworld and Ventura Park Cancun are not to be missed. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ecotours in the area.

What's nearby

  • Plaza Caracol Mall - 7 min walk
  • Cancun Golf Club at Pok Ta Pok - 14 min walk
  • Cancun Convention Center - 15 min walk
  • Chac Mool Beach - 18 min walk
  • Norte Beach - 105 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 29 min drive

Restaurants

  • Sushi Go - 2 min walk
  • Padrino's Pizza Express - 4 min walk
  • Dag Dag - 6 min walk
  • Ty-coz Express - 11 min walk
  • Marinero's - 11 min walk

About this property

InterContinental Presidente Cancun Resort, an IHG Hotel

Upscale hotel on the beach, with 2 outdoor swimming pools
Spend the day playing on the beach then return to dine at one of InterContinental Presidente Cancun Resort, an IHG Hotel's 3 restaurants. All 300 rooms boast heated floors, and offer free WiFi and 24-hour room service. Minibars and coffee makers are standard, as are LCD TVs with satellite channels.
InterContinental Presidente Cancun Resort, an IHG Hotel offers 300 accommodations with minibars and a safe. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools and 5 hot tubs are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:30 AM: MXN 450 for adults and MXN 225 for children
  • 3 restaurants
  • 1 beach bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • 5 hot tubs
  • Lifeguards on site
  • Playground
  • Shopping
  • Spa services
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • A meeting room

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in hallways
  • In-room accessibility
  • Low-height bed
  • Low-height worktop and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Restaurants on site

  • Le Cap
  • El caribeño
  • Café Urbano
  • Deck Bar
  • Epicentro

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heated floors
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 600, per pet, per stay, plus a deposit of MXN 600 per stay
Welcoming dogs and cats only
Pets cannot be left unattended
Food and water bowls and litter trays are available
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 28.87 per accommodation, per night
  • Resort fee: MXN 180 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MXN 450 for adults and MXN 225 for children (approximately)
  • Pet deposit: MXN 600 per stay
  • Pet fee: MXN 600 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Cancun InterContinental
Cancun InterContinental Presidente Resort
InterContinental Cancun Resort
InterContinental Presidente Cancun
InterContinental Presidente Cancun Resort
InterContinental Presidente Resort
InterContinental Presidente Resort Cancun
Presidente Cancun Resort InterContinental
Presidente InterContinental Resort Cancun
Presidente Resort Cancun
Intercontinental Presidente Cancun Hotel Cancun
InterContinental Presidente
Intercontinental Cancun
InterContinental Presidente Cancun Resort
InterContinental Presidente Cancun Resort an IHG Hotel

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 569 out of 963 reviews
5 - Excellent 59%
Rating 4 - Good. 224 out of 963 reviews
4 - Good 23%
Rating 3 - Okay. 97 out of 963 reviews
3 - Okay 10%
Rating 2 - Poor. 28 out of 963 reviews
2 - Poor 3%
Rating 1 - Terrible. 45 out of 963 reviews
1 - Terrible 5%

4.6/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.3/5

Eco-friendliness

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, amenities
2nd floor had doors cracked and you can see right through the cracks into the room. Food was very pricey and small amounts. Had good security who watch you at the beach and in the front of the hotel. Beach was clean and beautiful.
Stayed 7 nights in May 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is well run and the common areas are delightful. The big problem with the hotel is the terrible and overwhelming smell of mold in the hallways and rooms. If you have a sensitivity to mold you must avoid this hotel bc it will make you sick. It is too bad that the management is as shortsighted as to keep the mold this intensely unpleasant. I only stayed one night in transit, but I would have to book something else if I was here for a week. The rooms are okay but not fancy.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Property is about a 10-15 min walk from the busy hotel zone which is a big party at nighttime. We like being away from the hustle and bustle. The beach area is amazing with plenty of chairs and umbrellas for shade. We were always able to get a place to sit on the beach. Pool areas are well kept. You can also take a local bus to the center of the city if you want to explore. Overall, great location if you want to be within walking distance to everything but far away enough that you can enjoy peace and quiet.
Stayed 5 nights in May 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, beautiful property, friendly staff.
Stayed 4 nights in May 2022

1/5 Terrible

Travelled with group
Disliked: Staff & service, amenities
Stayed 5 nights in May 2022