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On the beach, white sand, sun-loungers, beach umbrellas
3 outdoor pools, open 8 AM to 8 PM, pool umbrellas, pool loungers
3 outdoor pools, open 8 AM to 8 PM, pool umbrellas, pool loungers
3 outdoor pools, open 8 AM to 8 PM, pool umbrellas, pool loungers

Guest reviews

4.0 out of 5 Very good
278 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
All-inclusive
Air conditioning
Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Map

Explore the area

Popular LocationMujeres Beach11 min walk
Popular LocationDolphin Discovery11 min drive
Popular LocationNorte Beach12 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)47 min drive

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  • Junior Suite

    4.4/5 guest room rating

    Room amenities

    • 527 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsJunior Suite
  • Loft Suite Single Use

    Room amenities

    • 1055 sq ft
    • Lake view
    • Sleeps 1
    • 2 Double Beds OR 1 King Bed
    More detailsLoft Suite Single Use
  • Loft Suite

    5/5 guest room rating

    Room amenities

    • 1055 sq ft
    • Lake view
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsLoft Suite
  • Family Selection Junior Suite

    3.8/5 guest room rating

    Room amenities

    • 527 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsFamily Selection Junior Suite
  • Family Selection Loft Suite

    4.4/5 guest room rating

    Room amenities

    • 1055 sq ft
    • Lake view
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsFamily Selection Loft Suite
  • Connected Family Suite

    5/5 guest room rating

    Room amenities

    • 1055 sq ft
    • Lake view
    • Sleeps 8
    • 2 Double Beds OR 1 King Bed
    More detailsConnected Family Suite
  • Junior Suite Single Use

    3.9/5 guest room rating

    Room amenities

    • 527 sq ft
    • Lake view
    • Sleeps 1
    • 2 Double Beds OR 1 King Bed
    More detailsJunior Suite Single Use
  • Junior Suite + One FREE Lesson at Rafa Nadal Tennis Centre

    5/5 guest room rating

    Room amenities

    • 527 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsJunior Suite + One FREE Lesson at Rafa Nadal Tennis Centre

About this area

Costa Mujeres

Located in Costa Mujeres, Grand Palladium Costa Mujeres Resort & Spa - All Inclusive is on the beach. Las Americas Cancun Mall and Market 28 are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Norte Beach and Shark Beach. Travelling with kids? Don't miss Dolphin Discovery.
Visit our Costa Mujeres travel guide
View in a map
Popular Location

What's nearby

  • Mujeres Beach - 11 min walk
  • Dolphin Discovery - 11 min drive
  • Garrafon Natural Reef Park - 11 min drive
  • Norte Beach - 12 min drive
  • Las Americas Cancun Mall - 26 min drive

Getting around

  • AirportCancun, Quintana Roo (CUN-Cancun Intl.) - 47 min drive

Restaurants

  • Isla Blanca (ShowCooking) — 1 min walk
  • Portofino (Italian) — 1 min walk

About this property

Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

Upscale property on the beach, with 3 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 8 restaurants. All 670 rooms boast jetted bathtubs, and offer free WiFi and free minibar items. Balconies and memory foam beds are standard, as are Smart TVs with cable channels.
Grand Palladium Costa Mujeres Resort & Spa - All Inclusive offers 670 forms of air-conditioned accommodation which are accessible via exterior corridors, and features free minibar items and a safe. Rooms open to balconies. Beds feature memory foam mattresses. 50-inch Smart televisions come with cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a jetted bath, bathrobes, slippers and designer toiletries.

This Costa Mujeres resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

8 outdoor tennis courts and a complimentary water park are featured at the property. 3 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Zentropia Spa & Wellness has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub and a steam room.

The spa is open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking
  • Return airport shuttle (surcharge)

Food and drink

  • 8 restaurants and 1 coffee shop/cafe
  • 10 bars/lounges, 1 beach bar and 1 swim-up bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 3 outdoor pools
  • 8 outdoor tennis courts
  • Aerobics classes
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Kayaking
  • Pilates classes
  • Playground
  • Snorkelling
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free children's club
  • Free supervised childcare/activities
  • Free water park access
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Gift shop/newsstand
  • Corner/local shop
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Meeting rooms
  • Conference centre (16146 square feet of space)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Facials
  • Hot springs/mineral springs
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Games
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Towels

Entertainment

  • 50-inch smart TV
  • TV channels
  • Films for purchase

Food and drink

  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and a security system

We should mention

Pool access available from 8 AM to 8 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Palladium Costa Mujeres Resort All Inclusive
Grand Palladium Costa Mujeres Resort All Inclusive
Grand Palladium Costa Mujeres All Inclusive
Grand Palladium Costa Mujeres Resort Spa All Inclusive
Grand Palladium Resort All Inclusive
Grand Palladium All Inclusive
Grand Palladium All Inclusive

Frequently asked questions

Can I cancel my reservation for free at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive and receive a full refund?
Yes, Grand Palladium Costa Mujeres Resort & Spa - All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Palladium Costa Mujeres Resort & Spa - All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
Does Grand Palladium Costa Mujeres Resort & Spa - All Inclusive have a pool?
Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8 AM to 8 PM.
Is Grand Palladium Costa Mujeres Resort & Spa - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?
Self-parking and valet parking are free at this property.
What time is check-in at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?
Check-in is from 3 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?
Checkout is at noon.
Does Grand Palladium Costa Mujeres Resort & Spa - All Inclusive provide a shuttle to the airport?
Yes, there's an airport shuttle.
Are there all-inclusive benefits at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive?
Yes, the property is all-inclusive.
Where is Grand Palladium Costa Mujeres Resort & Spa - All Inclusive located?
Nestled on the beach, this Costa Mujeres resort is within 6 mi (10 km) of Norte Beach, Dolphin Discovery and Shark Beach. Las Americas Cancun Mall and Market 28 are also within 12 mi (20 km).
4.0
Very good
278 reviews
5 - Excellent
131
4 - Good
78
3 - Okay
31
2 - Poor
24
1 - Terrible
14

4.3/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

1/5 Terrible

Travelled with family
Sad face IconDisliked: Staff & service, property conditions & facilities
On my second day of stay in the hotel I ate at a restaurant called Poseidon but the food was terrible and unfortunately in the afternoon I got food poisoning and vomited several times at night the next day I didn't feel like trying any food because inside the hotel there is no restaurant that is worth it
Stayed 4 nights in Sep 2020

4/5 Good

Stayed 5 nights in Sep 2020

5/5 Excellent

Stayed 2 nights in Sep 2020

4/5 Good

Stayed 6 nights in Sep 2020

1/5 Terrible

Travelled with family
Sad face IconDisliked: Amenities
Stayed 6 nights in Aug 2020
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