Title: Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive Luxury property on the beach, with 3 outdoor pools ![Water park](https://images.trvl-media.com/lodging/30000000/29100000/29093100/29093099/77b72565.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/9c41a507-bc33-4713-b497-5c2da9cdf167-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Family Selection Junior Suite Beachside Panoramic Ocean View - 2 KIDS FREE | Memory-foam beds, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/30000000/29100000/29093100/29093099/681179cd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Separate bathtub and shower, jetted bath, rainfall showerhead](https://images.trvl-media.com/lodging/30000000/29100000/29093100/29093099/7dbde2b0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/30000000/29100000/29093100/29093099/fa309ef5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Family Selection at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive, guests enjoy luxury and adventure. The pristine white sand beach features two beach bars and free cabanas, while the spa offers rejuvenating treatments like reflexology and facials. VIP Access 8.6 Excellent ## Popular amenities - - - Bar - All-inclusive - Breakfast included - Room service £420 includes taxes & fees 3 Nov - 4 Nov VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct 9 - Oct 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=29093099&PinnedHotelID=29093099&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=29093099&PinnedHotelID=29093099&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 10 - Oct 11](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=29093099&PinnedHotelID=29093099&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=29093099&PinnedHotelID=29093099&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=29093099&PinnedHotelID=29093099&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=29093099&PinnedHotelID=29093099&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=29093099&PinnedHotelID=29093099&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=29093099&PinnedHotelID=29093099&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 13 of 13 rooms ![Family Selection Junior Suite Beachside - 2 KIDS FREE | Memory-foam beds, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/30000000/29100000/29093100/29093099/46fd07a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Selection Junior Suite Beachside - 2 KIDS FREE 8.0 Very good 4 reviews ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Soundproofed Private indoor hot tub Air conditioning Free cots/infant beds Free minibar items - 710 sq ft - Resort view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed ![Memory-foam beds, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/30000000/29100000/29093100/29093099/b559d617.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Superior - 667 sq ft - Sleeps 4 ![Memory-foam beds, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/30000000/29100000/29093100/29093099/9196fb63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Superior - 667 sq ft - Sleeps 3 ![Memory-foam beds, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/30000000/29100000/29093100/29093099/9604f88b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Loft Superior with Terrace - 1054 sq ft - Sleeps 1 ![Memory-foam beds, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/30000000/29100000/29093100/29093099/c50a5ed5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Loft Superior with Terrace - 1054 sq ft - Sleeps 4 ![Memory-foam beds, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/30000000/29100000/29093100/29093099/a0c2a241.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Loft Superior with Terrace - 1054 sq ft - Sleeps 2 ![Memory-foam beds, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/30000000/29100000/29093100/29093099/5184740f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Loft Superior with Terrace - 1054 sq ft - Sleeps 3 ![Memory-foam beds, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/30000000/29100000/29093100/29093099/918cf034.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Loft Superior with Terrace - 1054 sq ft - Sleeps 3 ![Memory-foam beds, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/30000000/29100000/29093100/29093099/6e6fc6b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Superior - 667 sq ft - Sleeps 1 ![Memory-foam beds, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/30000000/29100000/29093100/29093099/e6d99324.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Superior - 667 sq ft - Sleeps 3 ![Family Selection Junior Suite Beachside Ocean View - 2 KIDS FREE | Memory-foam beds, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/30000000/29100000/29093100/29093099/65cce229.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Selection Junior Suite Beachside Ocean View - 2 KIDS FREE 10.0 Exceptional 2 reviews ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Soundproofed Private indoor hot tub Air conditioning Free cots/infant beds Free minibar items - 710 sq ft - Partial ocean view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed ![Family Selection Junior Suite Beachside Panoramic Ocean View - 2 KIDS FREE | Memory-foam beds, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/30000000/29100000/29093100/29093099/681179cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Selection Junior Suite Beachside Panoramic Ocean View - 2 KIDS FREE 7.0 Good 2 reviews ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Soundproofed Private indoor hot tub Air conditioning Free cots/infant beds Free minibar items - 710 sq ft - Partial ocean view - Sleeps 4 - 1 King Bed and 1 Double Bed OR 1 Queen Bed and 1 Double Sofa Bed ![Memory-foam beds, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/30000000/29100000/29093100/29093099/c0447fe5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Superior - 667 sq ft - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Family-Selection-At-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h29093099.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Family-Selection-At-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h29093099.Hotel-Information) ## About the area Located in Costa Mujeres, Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive is next to a golf course and on the beach. Shoppers can visit Puerto Cancun Marina Town Center, while everyone can enjoy the natural beauty of Mujeres Beach and Garrafon Natural Reef Park. Ultramar Ferry Puerto Juárez and North Beach are two other places to visit that come recommended. Kayaking, scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. [Visit our Costa Mujeres travel guide](https://www.expedia.co.uk/Costa-Mujeres.dx553248633894641323) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.26883%2C-86.81473&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zKLlie6oxMA_KsJbcuUbfPsM0LA=) Vialidad Paseo Mujeres, Manzana 1, Lote 10 Sm. 3, Municipio de Isla Mujeres, Costa Mujeres, QROO, 77400 ### What's nearby - Playa Mujeres Golf Club - 19 min walk - 1.0 mile - Mujeres Beach - 9 min drive - 1.8 miles - Isla Mujeres Ferry Terminal - 54 min drive - 7.8 miles - North Beach - 55 min drive - 8.3 miles - Dolphin Discovery - 58 min drive - 10.0 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive ### Restaurants - ‪Isla Blanca - ‬9 min walk - ‪Moctezuma - ‬10 min walk - ‪Velvet - ‬17 min walk - ‪Flavors - ‬5 min drive - ‪Poseidon - ‬1 min walk ## About this property ### Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive Luxury all-inclusive property near Mujeres Beach Located close to North Beach and Garrafon Natural Reef Park, Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive provides a free breakfast buffet, an adjacent golf course and free water park access. This property is a great place to bask in the sun with a beachfront location, beach cabanas and 2 beach bars. Indulge in hydrotherapy, aromatherapy and a hot stone massage at the on-site spa. Be sure to enjoy a meal at any of the 8 on-site restaurants. Pilates classes and fitness classes are offered at the health club; other things to do include beach volleyball and archery. Stay connected with free in-room WiFi, and guests can find other amenities, such as 2 poolside bars and a swim-up bar. Other perks at this property include: - 3 outdoor pools and a children's pool, along with cabanas, sunloungers and pool umbrellas - Free self-parking - 8 outdoor tennis courts, a free beach club on-site and babysitting (surcharge) - Concierge services, a reception hall and beach towels Room features All 180 rooms feature comforts, such as private indoor hot tubs and 24-hour room service, as well as thoughtful touches, such as pillow menus and air conditioning. Other amenities include: - Children's slippers, childcare services and free infant beds - Bathrooms with Jetted bath and rainfall showers - 55-inch Smart TVs with digital channels - Furnished balconies or patios, wardrobes/cupboards and separate sitting areas ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Food and beverages All à la carte meals and snacks included In-room minibar (all beverages included) ## Similar properties ![On the beach, white sand, sun-loungers, beach umbrellas](https://images.trvl-media.com/lodging/24000000/23060000/23056600/23056532/5fd83817.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Palladium Select Costa Mujeres - All Inclusive Costa Mujeres - Pool - Breakfast included - All-inclusive - Spa 8.4 Very good 1,007 reviews £248 includes taxes & fees 21 Oct - 22 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=23056532&PinnedHotelID=23056532&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/9000000/8680000/8673200/8673168/46f39925.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Finest Playa Mujeres by The Excellence Collection - All Inclusive Playa Mujeres - On private beach - Pool - 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14 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=23985441&PinnedHotelID=23985441&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/40000000/39140000/39132600/39132531/4269b7af.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Catalonia Grand Costa Mujeres All Suites & Spa - All Inclusive Costa Mujeres - On private beach - Pool - Hot tub - Breakfast included 8.4 Very good 1,339 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=39132531&PinnedHotelID=39132531&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/21000000/20060000/20051900/20051835/404657c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Garza Blanca Resort & Spa Cancun - All Inclusive Punta Sam - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 1,054 reviews £511 includes taxes & fees 25 Oct - 26 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=20051835&PinnedHotelID=20051835&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:00 AM - 2 beach bars - 2 poolside bars - 4 bars/lounges - 8 restaurants - A coffee shop/cafe - A swim-up bar - Snack bar/deli ### Things to do - 18-hole adjacent golf course - 3 outdoor pools - 8 outdoor tennis courts - Arcade/game room - Archery - Beach volleyball - Billiards/pool table - Books - Children's pool - Concerts/live shows - Evening entertainment - Fitness classes - Free beach club - Free children's club - Free water park - Full-service spa - Games - Health club - Outdoor pool (guest access) - Pilates classes - Playground - Sauna - Shopping - Tennis lessons - Water sports equipment - Yoga classes ### Family friendly - 3 outdoor pools - Arcade/game room - Baby toys - Beach toys - Children's games - Children's pool - Children's toys - Free children's club - Free supervised activities for children - Free water park access - In-room babysitting - In-room cot - Laundry facilities - Lifeguards on site - Playground - Separate in-room dining area - Snack bar/deli - Soundproofed rooms - Stroller - Trampoline ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 12 meeting rooms - Business centre - Conference centre (10,710 square foot of space) ### Outdoors - Beach cabanas (surcharge) - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - Pool cabanas (surcharge) - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 5 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible bathtub - Grab bar near toilet - Lift - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 2 buildings - 3 floors - Ballroom - Banquet hall - Built in 2018 - Lifeguards - Mediterranean architecture - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Memory foam mattress - Pillow menu ### Bathroom - Children's robes - Children's slippers - Designer toiletries - Dressing gowns - Hair dryer - Jetted bathtub - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 55-inch smart TV with digital channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Espresso maker - Free bottled water - Free stocked minibar - Restaurant dining guides - Separate dining area ### More - Air conditioning (climate-controlled) - Desk - Iron/ironing board - Phone - Safe - Separate sitting area - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Late check-in subject to availability ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 33.94 per person, per night We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Safety features at this property include a smoke detector and a security system This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property Guests under 18 years old are not allowed in the spa ### Property is also known as Family Selection Grand Palladium All Inclusive Family Selection Grand Palladium Costa Mujeres All Inclusive Family Selection Grand Palladium Resort All Inclusive Family Selection Grand Palladium Resort All Inclusive Family Selection Grand Palladium Costa Mujeres All Inclusive Family Selection Grand Palladium Resort All Inclusive Family Selection Grand Palladium Costa Mujeres All Inclusive Family Selection Grand Palladium All Inclusive ## Frequently asked questions ### Does Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive have a pool? > Yes, this property has 3 outdoor pools and a children's pool. ### How much does it cost to stay at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive? > As of 9 Oct 2025, prices found for a 1-night stay for 2 adults at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive on 3 Nov 2025 start from £419.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Cancun-Hotels-Family-Selection-At-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h29093099.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive? > Self-parking is free at this property. ### What time is check-in at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive? > Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive? > Checkout is at noon. ### Are there all-inclusive benefits at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive? > Yes, the property is all-inclusive. ### Where is Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive located? > Located in Costa Mujeres, this beachfront property is next to a golf course, steps from Mujeres Beach and within 9 mi (15 km) of Garrafon Natural Reef Park and Ultramar Ferry Puerto Juárez. North Beach and Puerto Cancun Marina Town Center are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 63 8 - Good 22 6 - Okay 8 4 - Poor 8 2 - Terrible 5 ### 8.6/10 Cleanliness ### 8.8/10 Staff & service ### 8.6/10 Amenities ### 8.8/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### James 9 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Always a great place, luxurious, clean, safe. ##### James Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Lindsey 2 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This resort is gorgeous, along with great staff and amenities. The property is quite large, but they provide plenty of easy transportation around to save you from all the walking. ![](https://a.travel-assets.com/ugc/hotel-reviews/d9299d3e-21af-49d5-a717-b7d797a3768e-1754166818383.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/257c24ad-1e34-42a3-8ed3-9d9668a367fa-1754166817891.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lindsey Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### LUIS 29 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Great place for families, perfect for family reunions. ![](https://a.travel-assets.com/ugc/hotel-reviews/cbbe14d4-58d8-4009-a5c1-392dfd51f974-1748484858165.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c43aaf3e-215d-449b-87e4-485108df1b2f-1748484963052.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### LUIS Stayed 7 nights in May 2025 ### 10/10 Excellent #### CENGIS 19 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### CENGIS Stayed 1 night in May 2025 ### 10/10 Excellent #### Chris 25 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff are friendly and the grounds are beautiful. There are food and drink options for everyone! I would recommend Family Selection as they go above and beyond to make vacation amazing for the kids. Special shout out to Victor (our Butler) and Ricardo at the Es Niu bar. ##### Chris Stayed 7 nights in May 2025 ### 10/10 Excellent #### Jagdish 7 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Frida and Emanuel our Butler were amazing. The last night we were there they set up a bubble bath for my kids. The Nest restaurant was our favorite! They cook food right in front of you. The beach is a little far out especially for guests not staying on the Family side. The carts can be a little more frequent and should have a bell specially for night. The boat could also run a little more frequent. ##### Jagdish Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Ahmed 13 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything ##### Ahmed Stayed 7 nights in May 2025 ### 8/10 Good #### Mary Rose 2 Oct 2025 Liked: Cleanliness, staff & service Second Stay - Some Highs, Some Lows We travel in groups, so it isn't easy to find a resort that offers something for everyone. This was our second visit to Family Selection at Grand Palladium Costa Mujeres—last year was fantastic & we returned hoping for the same experience. While many things were still great, this stay had a few hiccups. As always, Rafa nadal tennis coaches (Hugo & Francisco) were fantastic and their team was organized when it came to lessons and court bookings. Rooms were clean and beds comfortable. Housekeeping was flexible with timing & kept the room well-stocked. Lows: Issues at check-in as our Expedia Gold VIP Access benefits weren't recognized until we escalated. Last time we were warmly greeted with an instant upgrade and a surprise dessert tray on our final meal. We finally got it sorted out but it makes us question if future stays will be as difficult. Black+White flooded & our kids were disappointed there were no alternative teen activities/venues all week. Shuttles seemed reduced, skipping stops & hard to rely on. Highs: Butlers Luis/Cesar were excellent and truly redeemed the experience for us. Great service at the mexican restaurant and teppanyaki grill. We were able to enjoy the TRS options this time - La Boheme being our favourite for food and service. Poolside service was solid, and when one of us got sick, the on-site doctor was helpful. Tips for future travellers: BYO bug spray & OTC meds. Gift shop charges $36 USD for tylenol. ##### Mary Rose Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Ryan 29 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed in Family Selection which allowed my wife and I to go to TRS restaurants. All of the food everywhere was good except for El Gaucho. El Dorado was much better. La Boheme and Sumptori were excellent. ##### Ryan Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Silvia 29 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property enjoyed our stay. Kids loved the tennis program. ##### Silvia Stayed 9 nights in Jul 2024 ### 8/10 Good #### Mandy 17 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall, I enjoyed the stay. ##### Mandy Stayed 4 nights in Aug 2024 ### 8/10 Good #### Tu-Vy 21 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful resort, excellent service everywhere you go. Very clean and safe. Food options at the pool were just okay. Reservations at restaurants need to be made at check in or else you may not land a seat. Important to note: this resort is large and in order to get around, you will need to take golf carts. Walking is not impossible but with the heat and little kids, golf carts were the way to get around. Sometimes they come quick and sometimes there is a bit of a wait. Wish we were given a map at check in so we know where everything is at. We got by with asking a lot of questions and knowing general areas of where we wanted to go. The butler service was great. They are fast; attentive and really try their best to meet your needs. No request is too odd! Javier the resort manager met us and ensured our needs were taken care of. Great service! Overall would recommend this resort. ##### Tu-Vy Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Nickolas 15 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Always enjoy Grand Palladium resorts. ##### Nickolas Stayed 3 nights in Jun 2024 ### 8/10 Good #### Tatyana 31 May 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was nice anywhere we went: pool, restaurants, shoppes. Check in/out was pretty quick with no issues. We stayed at the family selection section. Rooms were decent. Not fancy but had all the necessities. These rooms came with a personal butler but honestly the butler was not useful. We’ve asked for a few things such as extra blanket and extra supplies for coffee they were not provided. The resort is beautiful but everything is spread out too far. It’s either you have to walk a mile to get to a coffee shop or restaurants or have to wait for a transport cart. During morning and dinner time, wait time can be 10-15 minutes., so by that time it’s quicker to walk. The pools were clean and nice. The beach area was nice and clean. ![](https://a.travel-assets.com/ugc/hotel-reviews/e18f5ee0-571e-490e-8569-3b2c3524be92-1748708758395.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3615031d-7823-48f2-a419-4e4283be2a08-1748708759563.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/07116133-6958-4d13-8822-9699e30633e8-1748708759468.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tatyana Stayed 5 nights in May 2025 ### 8/10 Good #### Joanne 10 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's peaceful and quiet, beautiful, pristine, not too crowded, close to the beach we love our room its panoramic ocean view, great staff great food ##### Joanne Stayed 5 nights in Feb 2024 ### 6/10 Okay #### ying 19 Oct 2024 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness No upgrade and dirty room with mole, but the hotel ground is nice food is average. The staff is very nice ##### ying Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Tana 6 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was absolutely wonderful, staff was nice and very accommodating. The restaurants were wonderful. The majority of the food was fantastic. We loved it. Can’t wait to go back. ##### Tana Stayed 5 nights in Jun 2024 ### 8/10 Good #### Thi 1 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is beautiful, modern and gigantic, if you’re up for some exercise, then walk around otherwise take the trolly or boat is a must as everything is spaced out and takes around 20 minutes to get to. Poseidon is a cute spot for lunch/dinner. The beaches are beautiful, clean and clear blue water, The resort’s best feature would be the family selection side where it’s really kid/family friendly and offers butler service. Taking 1 star off as food was mediocre. All the restaurants are beautifully designed with a wide selection of foods however they all tasted just ok lots of room for improvement there. ##### Thi Stayed 6 nights in Nov 2024 ### 10/10 Excellent #### Juan 18 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities Nice ##### Juan Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Chi Ling 10 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a lovely time at this resort! Before arrival, I had sent an email the FS butler team regarding wishlist and had done research on FB groups on this. Upon arrival, they did not disappoint. We were welcome into our room with lovely gifts for our kids, fruits and desserts on the table. Also, the provided many amenities for our kids that's tailored for kids. Both the Kids Club were great! Being able to drop the kids off at the main Kids Club was great. They had a great time. The FS Kids Club was also wonderful giving us the option to drop them off during the evening so we can go to one of the restaurant in TRS. The staff at both Kids Club were terrific! They kept the kids engaged and led each activities so well. Cheers to the Kids Club staff at both the FS and main Kids Club. The butler team was amazing too. Their service was wonderful and all the requests we had were done for us. The only thing we didn't get every night was the turndown service. It didn't bother me but I did request for it on two different nights and we didn't get it nightly. All dinner reservations were made by the butler team and they would suggest how best to fit all the restaurant we want to try during our stay. A la carte restaurants were all wonderful! Their food quality and service was great. The buffets in general was acceptable. Food quality not as good compared to the a la carte restaurant. It wasn't bad but I expected better food quality and choices. ![](https://a.travel-assets.com/ugc/hotel-reviews/cd381007-f96c-4170-978e-22038069ed76-1752122694447.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/01f6d93d-c341-4157-9dcb-3ae9cf36f76c-1752122698908.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a3e03445-7f23-471d-aea6-15c338cbe045-1752122702643.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/18473d92-3338-48d5-961c-fe8c8be8fcc2-1752122702679.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Chi Ling Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Francisco Enrique 13 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A sprawling campus like resort with a multitude of pools and eating options. We had easy access to a beach that was clean and well maintained. The staff at the resort was definitely top notch and they catered to our needs very nicely. The dining options (most require reservations) were fun and varied. Indian and Sushi were excellent options and they were able to accommodate our group of 14 without issue. Traveling the resort can be done on foot or via numerous golf carts that take guest to and from. Definitely a place to try! ##### Francisco Enrique Stayed 5 nights in Jul 2024 ### 10/10 Excellent #### Daniel Vargas 24 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great experience and service. With the exception of a minor issue with a cart driver that was rude - everything was perfect ##### Daniel Vargas Stayed 8 nights in Nov 2023 ### 10/10 Excellent #### Dev 24 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is the best resort that we have stayed in Cancun. Facility, room, cleanliness, staff, food... You name it. A true five-star resort for family. We chose to stay the family selection with all inclusive option. Multiple pools and also close to the beach added to the fun. Both of my kids had a great time and so are my wife and me! We will definitely go back! We ##### Dev Stayed 7 nights in Mar 2024 ### 8/10 Good #### Jaime 16 Nov 2024 Liked: Staff & service, amenities, property conditions & facilities Overall, we had a great experience. The resort is a little more rundown than it was when we were here in the past. We also arrived to dirty bedsheets, which we were not thrilled about. The à la carte restaurants were delicious, but the rest of the food options were meh. The service and drinks were hit or miss which was not our experience in the past. Victoria at the nest restaurant was the most amazing staff we’ve ever come across. She was warm and welcoming, and we understand why she’s the supervisor. ##### Jaime Stayed 7 nights in Nov 2024 ### 6/10 Okay #### Tamara Lynn 8 Dec 2024 Liked: Cleanliness The accommodations were less than ideal. Resort credit was not included like we had been informed. Buffet was all that was available, food just ok, all restaurants were booked except the La Adelita (food was ok, service was poor). Overall average experience, nothing exceptional. We stayed in the family selection which was advertised to have lots of benefits and perks, we received zero! ##### Tamara Lynn Stayed 4 nights in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-El-Dorado-Royale.h916205.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Bahia Principe Grand Tulum - 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