Title: Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=29093099&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive Travelers enjoy a range of activities from golf and tennis lessons to archery at this resort, while relaxation awaits at the poolside bar or white sand beach. ## Photo gallery for Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive ![3 outdoor pools, pool cabanas (surcharge), pool umbrellas - Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive (Costa Mujeres)](https://images.trvl-media.com/lodging/30000000/29100000/29093100/29093099/c7eb5498.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Memory-foam beds, free minibar, in-room safe, desk - Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive (Costa Mujeres)](https://images.trvl-media.com/lodging/30000000/29100000/29093100/29093099/dc870e29.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Selection Junior Suite Beachside Ocean View - 2 KIDS FREE | Memory-foam beds, free minibar, in-room safe, desk - Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive (Costa Mujeres)](https://images.trvl-media.com/lodging/30000000/29100000/29093100/29093099/w2501h1663x0y5-bfd3393f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Selection Loft Suite | Memory-foam beds, free minibar, in-room safe, desk - Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive (Costa Mujeres)](https://images.trvl-media.com/lodging/30000000/29100000/29093100/29093099/a087b5e5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar - Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive (Costa Mujeres)](https://images.trvl-media.com/lodging/30000000/29100000/29093100/29093099/253354f9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Family Selection at Grand Palladium Costa Mujeres Resort & Spa - All Inclusive, guests enjoy luxury and adventure. The pristine white sand beach features two beach bars and free cabanas, while the spa offers rejuvenating treatments like reflexology and facials. VIP Access ## Reviews 8.6 Excellent ## Popular amenities - Breakfast included - All-inclusive - Parking included - Free Wi-Fi £575 includes taxes & fees 1 Feb - 2 Feb VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan 8 - Jan 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=29093099&PinnedHotelID=29093099&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=29093099&PinnedHotelID=29093099&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 9 - Jan 10](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=29093099&PinnedHotelID=29093099&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=29093099&PinnedHotelID=29093099&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=29093099&PinnedHotelID=29093099&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=29093099&PinnedHotelID=29093099&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=29093099&PinnedHotelID=29093099&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=29093099&PinnedHotelID=29093099&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 16 of 16 rooms ### View all photos for Family Selection Junior Suite Beachside - 2 KIDS FREE ![Family Selection Junior Suite Beachside - 2 KIDS FREE | Memory-foam beds, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/30000000/29100000/29093100/29093099/46fd07a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Selection Junior Suite Beachside - 2 KIDS FREE 8.0 Very good 4 reviews ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Soundproofed Private indoor hot tub Air conditioning Free cots/infant beds Free minibar items - 710 sq ft - Resort view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Suite Superior ![Memory-foam beds, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/30000000/29100000/29093100/29093099/b559d617.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Superior - 667 sq ft - Sleeps 4 ### View all photos for Suite Superior ![Memory-foam beds, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/30000000/29100000/29093100/29093099/9196fb63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Superior - 667 sq ft - Sleeps 3 ### View all photos for Loft Superior with Terrace ![Memory-foam beds, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/30000000/29100000/29093100/29093099/9604f88b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Loft Superior with Terrace - 1054 sq ft - Sleeps 1 ### View all photos for Loft Superior with Terrace ![Memory-foam beds, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/30000000/29100000/29093100/29093099/c50a5ed5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Loft Superior with Terrace - 1054 sq ft - Sleeps 4 ### View all photos for Loft Superior with Terrace ![Memory-foam beds, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/30000000/29100000/29093100/29093099/a0c2a241.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Loft Superior with Terrace - 1054 sq ft - Sleeps 2 ### View all photos for Loft Superior with Terrace ![Memory-foam beds, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/30000000/29100000/29093100/29093099/5184740f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Loft Superior with Terrace - 1054 sq ft - Sleeps 3 ### View all photos for Loft Superior with Terrace ![Memory-foam beds, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/30000000/29100000/29093100/29093099/918cf034.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Loft Superior with Terrace - 1054 sq ft - Sleeps 3 ### View all photos for Suite Superior ![Memory-foam beds, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/30000000/29100000/29093100/29093099/6e6fc6b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Superior - 667 sq ft - Sleeps 1 ### View all photos for Suite Superior ![Memory-foam beds, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/30000000/29100000/29093100/29093099/e6d99324.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Superior - 667 sq ft - Sleeps 3 ### View all photos for Family Selection Junior Suite Beachside Ocean View - 2 KIDS FREE ![Family Selection Junior Suite Beachside Ocean View - 2 KIDS FREE | Memory-foam beds, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/30000000/29100000/29093100/29093099/65cce229.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Selection Junior Suite Beachside Ocean View - 2 KIDS FREE 10.0 Exceptional 2 reviews ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Soundproofed Private indoor hot tub Air conditioning Free cots/infant beds Free minibar items - 710 sq ft - Partial ocean view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Family Selection Junior Suite Beachside Panoramic Ocean View - 2 KIDS FREE ![Memory-foam beds, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/30000000/29100000/29093100/29093099/681179cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Selection Junior Suite Beachside Panoramic Ocean View - 2 KIDS FREE 7.4 Good 3 reviews ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Soundproofed Private indoor hot tub Air conditioning Free cots/infant beds Free minibar items - 710 sq ft - Partial ocean view - Sleeps 4 - 1 King Bed and 1 Double Bed OR 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Suite Superior ![Memory-foam beds, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/30000000/29100000/29093100/29093099/c0447fe5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Superior - 667 sq ft - Sleeps 2 ### View all photos for Family Selection Junior Suite Pool Access Beachside ![Family Selection Junior Suite Pool Access Beachside | View from room](https://images.trvl-media.com/lodging/30000000/29100000/29093100/29093099/77d135fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Selection Junior Suite Pool Access Beachside ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Soundproofed Private indoor hot tub Air conditioning Free cots/infant beds Free minibar items - 710 sq ft - Sleeps 4 - 1 King Bed and 1 Double Bed OR 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Family Selection Loft Suite Jacuzzi Terrace ![Family Selection Loft Suite Jacuzzi Terrace | Living area | 55-inch Smart TV with digital channels, TV, toys](https://images.trvl-media.com/lodging/30000000/29100000/29093100/29093099/67bcc45a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Selection Loft Suite Jacuzzi Terrace ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Soundproofed Private indoor hot tub Air conditioning Free cots/infant beds Free minibar items - 1066 sq ft - Resort view - Sleeps 4 - 1 King Bed and 1 Double Bed OR 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Family Selection Loft Suite Jacuzzi Terrace Ocean View ![Memory-foam beds, free minibar, in-room safe, desk](https://images.trvl-media.com/lodging/30000000/29100000/29093100/29093099/dc870e29.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Selection Loft Suite Jacuzzi Terrace Ocean View ### Highlights Furnished balcony or patio Separate dining area Separate sitting area Soundproofed Private indoor hot tub Air conditioning Free cots/infant beds Free minibar items - 1066 sq ft - Ocean view - Sleeps 4 - 1 King Bed and 1 Double Bed OR 1 Queen Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Family-Selection-At-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h29093099.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Family-Selection-At-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h29093099.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.26883%2C-86.81473&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zKLlie6oxMA_KsJbcuUbfPsM0LA=) Vialidad Paseo Mujeres, Manzana 1, Lote 10 Sm. 3, Municipio de Isla Mujeres, Costa Mujeres, QROO, 77400 #### What's nearby - Playa Mujeres Golf Club \- 19 min walk \- 1.0 mile - Mujeres Beach \- 8 min drive \- 1.8 miles - Ultramar Ferry Puerto Juárez \- 17 min drive \- 7.1 miles - North Beach \- 54 min drive \- 8.0 miles - Dolphin Discovery \- 58 min drive \- 10.0 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive #### Restaurants - ‪Kulinarium Riu Latino - ‬18 min walk - ‪Velvet - ‬17 min walk - ‪Isla Blanca - ‬9 min walk - ‪Flavors - ‬5 min drive - ‪Mar - ‬5 min drive ## About this property ### Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive Luxury all-inclusive property near Mujeres Beach Located close to North Beach and Garrafon Natural Reef Park, Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive provides a free breakfast buffet, an adjacent golf course and free water park access. This property is a great place to bask in the sun with a beachfront location, beach cabanas and 2 beach bars. Indulge in a sports massage, reflexology and hydrotherapy at the on-site spa. Be sure to enjoy a meal at any of the 8 on-site restaurants. Fitness classes and Pilates classes are offered at the health club; other things to do include volleyball and archery. Stay connected with free in-room WiFi, and guests can find other amenities, such as 2 poolside bars and a swim-up bar. Other perks at this property include: - 3 outdoor pools and a children's pool, along with cabanas, sunloungers and pool umbrellas - Free self-parking - 8 outdoor tennis courts, a free beach club on-site and babysitting (surcharge) - A ballroom, evening entertainment and smoke-free property Room features All 180 rooms feature comforts, such as private indoor hot tubs and 24-hour room service, as well as thoughtful touches, such as pillow menus and air conditioning. Other amenities include: - Children's slippers, childcare services and free infant beds - Bathrooms with Jetted bath and rainfall showers - 55-inch Smart TVs with digital channels - Furnished balconies or patios, wardrobes/cupboards and separate sitting areas ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Food and beverages All à la carte meals and snacks included In-room minibar (all beverages included) ## Similar properties ![Junior Suite Beachside | View from room](https://images.trvl-media.com/lodging/24000000/23060000/23056600/23056532/84140aa7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Palladium Select Costa Mujeres - All Inclusive Costa Mujeres - Pool - Breakfast included - All-inclusive - Spa 8.4 Very good 1,000 reviews £489 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=23056532&PinnedHotelID=23056532&HadPinnedHotel=true®ionId=-1&adults=2) ![9 bars/lounges, 5 swim-up bars, beach bar](https://images.trvl-media.com/lodging/16000000/15200000/15194600/15194504/40a9a931.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moon Palace The Grand Cancun - All-inclusive Cancun - On private beach - Pool - Breakfast included - 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1 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=23304849&PinnedHotelID=23304849&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:00 AM - 2 beach bars - 2 poolside bars - 4 bars/lounges - 8 restaurants - A coffee shop/cafe - A swim-up bar - Snack bar/deli ### Things to do - 18-hole adjacent golf course - 3 outdoor pools - 8 outdoor tennis courts - Arcade/game room - Archery - Beach volleyball - Billiards/pool table - Books - Children's pool - Concerts/live shows - Evening entertainment - Fitness classes - Free beach club - Free children's club - Free water park - Full-service spa - Games - Health club - Outdoor pool (guest access) - Pilates classes - Playground - Sauna - Shopping - Tennis lessons - Water sports equipment - Yoga classes ### Family friendly - 3 outdoor pools - Arcade/game room - Baby toys - Beach toys - Children's games - Children's pool - Children's toys - Free children's club - Free supervised activities for children - Free water park access - In-room babysitting - In-room cot - Laundry facilities - Lifeguards on site - Playground - Separate in-room dining area - Snack bar/deli - Soundproofed rooms - Stroller - Trampoline ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 12 meeting rooms - Business centre - Conference centre (10,710 square foot of space) ### Outdoors - Beach cabanas (surcharge) - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - Pool cabanas (surcharge) - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 5 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible bathtub - Grab bar near toilet - Lift - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 2 buildings - 3 floors - Ballroom - Banquet hall - Built in 2018 - Lifeguards - Mediterranean architecture - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Memory foam mattress - Pillow menu ### Bathroom - Children's robes - Children's slippers - Designer toiletries - Dressing gowns - Hair dryer - Jetted bathtub - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 55-inch smart TV with digital channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Espresso maker - Free bottled water - Free stocked minibar - Restaurant dining guides - Separate dining area ### More - Air conditioning (climate-controlled) - Desk - Iron/ironing board - Phone - Safe - Separate sitting area - Soundproofed rooms - Window screens ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Late check-in subject to availability ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 33.94 per person, per night We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Safety features at this property include a smoke detector and a security system This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property Guests under 18 years old are not allowed in the spa ### Property is also known as Family Selection Grand Palladium All Inclusive Family Selection Grand Palladium Costa Mujeres All Inclusive Family Selection Grand Palladium Resort All Inclusive Family Selection Grand Palladium Resort All Inclusive Family Selection Grand Palladium Costa Mujeres All Inclusive Family Selection Grand Palladium Resort All Inclusive Family Selection Grand Palladium Costa Mujeres All Inclusive Family Selection Grand Palladium All Inclusive ## Frequently asked questions ### Does Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive have a pool? ### How much does it cost to stay at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive? ### Is Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive pet-friendly? ### How much is parking at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive? ### What time is check-in at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive? ### What time is check-out at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive? ### Are there all-inclusive benefits at Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive? ### Where is Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 10 Location ### 8.8 Staff & service ### 9.0 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 74 8 - Good 25 6 - Okay 10 4 - Poor 8 2 - Terrible 5 ## Reviews ### 8/10 Good #### Karthic 1 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a good time staying for our second time. It was an extremely busy week so at times service lacked but we communicated when we weren’t happy and the team helped to better the service for the rest of the trip! ##### Karthic Stayed 6 nights in Nov 2025 ### 8/10 Good #### Tarek 1 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities the room was spotless and staff was courteous, 24 hours room service ##### Tarek Stayed 6 nights in Oct 2025 ### 6/10 Okay #### Adam R 30 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Have stayed here 5 times over the last 5 years and generally service and quality has declined. Spa is amazing, most or the staff are friendly and attentive however our butlers were unresponsive and not helpful the first few days, our room was not cleaned by housekeeping more than once, quality of food has declined. ##### Adam R Stayed 8 nights in Nov 2025 ### 10/10 Excellent #### LUIS 29 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Great place for families, perfect for family reunions. ![](https://a.travel-assets.com/ugc/hotel-reviews/cbbe14d4-58d8-4009-a5c1-392dfd51f974-1748484858165.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c43aaf3e-215d-449b-87e4-485108df1b2f-1748484963052.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### LUIS Stayed 7 nights in May 2025 ### 10/10 Excellent #### Romal 28 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great looking resort with excellent staff ##### Romal Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Teresa 25 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel installations, nice beach, and great staff! For a “5” stars hotel the “Isla Blanca” restaurant was a disappointment. The food temperature was always cold, raw meats and rude grill stations staff. The service at the beach was lacking. “The Nest” restaurant was a real treat with lobster and great service from Armando and Alfredo. We had a beautiful room with a gorgeous panoramic view with lots of treats upon our arrival, premium drinks and a butler who booked our dinners. I highly recommend the family selection if you are travelling with children. ##### Teresa Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Chris 25 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff are friendly and the grounds are beautiful. There are food and drink options for everyone! I would recommend Family Selection as they go above and beyond to make vacation amazing for the kids. Special shout out to Victor (our Butler) and Ricardo at the Es Niu bar. ##### Chris Stayed 7 nights in May 2025 ### 10/10 Excellent #### Guadalupe 16 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities First time visiting grand palladium and was beyond impressed with property, amenities and overall staff. Room was clean spacious! We upgraded to family selection which gives you access to designated area that includes a private pool, beach area and restaurant. Towels are accessible in multiple areas like pools and beach you don’t need to haul your towel around. waiters available at the pool and beach who are very attentive. Best part if you have kids ! My 3 and 4 year old had the best time the accommodations available for them are phenomenal! There is a kids club that has different activities every hour where your child can stay with the most amazing caring girls. They did multiple activities for the kids in the family selection area pool and beach. My kids participated in a treasure hunt, eco tour, kite flying and water balloon game in the pool. I was able to visit the spa while my kids had fun at the kids club! The spa was relaxing all amenities available were amazing a hydro pool, a relaxing massage,infinity pool second floor, smoothie bar, many sauna , steam and other rooms. Food and entertainment while we were there we watched a few shows at the teatro that were fun ! A silent disco party, a roof top bar with a dj, sports bar open 24 hours ! You must also check out the coffee shop at the village they have great lattes & pastries. Restaurant options available Italian, Mexican, Indian,Japanese and many other food was great. The staff was the best part everyone was amazing. ![Beach !](https://a.travel-assets.com/ugc/hotel-reviews/98cb1d8a-ee0e-4870-8bd7-dad86249a5a6-1763320152358.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Coffee shop! ](https://a.travel-assets.com/ugc/hotel-reviews/20f75e36-b008-446c-a7fc-033b5d80864c-1763320151201.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Amazing salmon!](https://a.travel-assets.com/ugc/hotel-reviews/91abadd3-f407-40b2-a9d3-c4e6cbdb46dc-1763320151339.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ab84dc92-2dd6-4327-896c-f4688e3a37eb-1763320154248.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Guadalupe Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Jagdish 7 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Frida and Emanuel our Butler were amazing. The last night we were there they set up a bubble bath for my kids. The Nest restaurant was our favorite! They cook food right in front of you. The beach is a little far out especially for guests not staying on the Family side. The carts can be a little more frequent and should have a bell specially for night. The boat could also run a little more frequent. ##### Jagdish Stayed 4 nights in Jun 2025 ### 8/10 Good #### Joanne 10 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's peaceful and quiet, beautiful, pristine, not too crowded, close to the beach we love our room its panoramic ocean view, great staff great food ##### Joanne Stayed 5 nights in Feb 2024 ### 10/10 Excellent #### Ryan 29 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed in Family Selection which allowed my wife and I to go to TRS restaurants. All of the food everywhere was good except for El Gaucho. El Dorado was much better. La Boheme and Sumptori were excellent. ##### Ryan Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Tana 6 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was absolutely wonderful, staff was nice and very accommodating. The restaurants were wonderful. The majority of the food was fantastic. We loved it. Can’t wait to go back. ##### Tana Stayed 5 nights in Jun 2024 ### 6/10 Okay #### ying 19 Oct 2024 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness No upgrade and dirty room with mole, but the hotel ground is nice food is average. The staff is very nice ##### ying Stayed 2 nights in Oct 2024 ### 8/10 Good #### Tu-Vy 21 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful resort, excellent service everywhere you go. Very clean and safe. Food options at the pool were just okay. Reservations at restaurants need to be made at check in or else you may not land a seat. Important to note: this resort is large and in order to get around, you will need to take golf carts. Walking is not impossible but with the heat and little kids, golf carts were the way to get around. Sometimes they come quick and sometimes there is a bit of a wait. Wish we were given a map at check in so we know where everything is at. We got by with asking a lot of questions and knowing general areas of where we wanted to go. The butler service was great. They are fast; attentive and really try their best to meet your needs. No request is too odd! Javier the resort manager met us and ensured our needs were taken care of. Great service! Overall would recommend this resort. ##### Tu-Vy Stayed 4 nights in Jul 2025 ### 8/10 Good #### Tatyana 31 May 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was nice anywhere we went: pool, restaurants, shoppes. Check in/out was pretty quick with no issues. We stayed at the family selection section. Rooms were decent. Not fancy but had all the necessities. These rooms came with a personal butler but honestly the butler was not useful. We’ve asked for a few things such as extra blanket and extra supplies for coffee they were not provided. The resort is beautiful but everything is spread out too far. It’s either you have to walk a mile to get to a coffee shop or restaurants or have to wait for a transport cart. During morning and dinner time, wait time can be 10-15 minutes., so by that time it’s quicker to walk. The pools were clean and nice. The beach area was nice and clean. ![](https://a.travel-assets.com/ugc/hotel-reviews/e18f5ee0-571e-490e-8569-3b2c3524be92-1748708758395.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3615031d-7823-48f2-a419-4e4283be2a08-1748708759563.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/07116133-6958-4d13-8822-9699e30633e8-1748708759468.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tatyana Stayed 5 nights in May 2025 ### 10/10 Excellent #### Ivan 4 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Above my expectations This is a pretty big hotel that you cannot enjoy it all in two days, you would need a week minimum but everything was great, we really loved everything, they treated us really good. The food was good, has everything you need. and of course service always on point. ##### Ivan Stayed 1 night in Jun 2024 ### 8/10 Good #### Thi 1 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is beautiful, modern and gigantic, if you’re up for some exercise, then walk around otherwise take the trolly or boat is a must as everything is spaced out and takes around 20 minutes to get to. Poseidon is a cute spot for lunch/dinner. The beaches are beautiful, clean and clear blue water, The resort’s best feature would be the family selection side where it’s really kid/family friendly and offers butler service. Taking 1 star off as food was mediocre. All the restaurants are beautifully designed with a wide selection of foods however they all tasted just ok lots of room for improvement there. ##### Thi Stayed 6 nights in Nov 2024 ### 10/10 Excellent #### Francisco Enrique 13 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A sprawling campus like resort with a multitude of pools and eating options. We had easy access to a beach that was clean and well maintained. The staff at the resort was definitely top notch and they catered to our needs very nicely. The dining options (most require reservations) were fun and varied. Indian and Sushi were excellent options and they were able to accommodate our group of 14 without issue. Traveling the resort can be done on foot or via numerous golf carts that take guest to and from. Definitely a place to try! ##### Francisco Enrique Stayed 5 nights in Jul 2024 ### 10/10 Excellent #### Dev 24 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is the best resort that we have stayed in Cancun. Facility, room, cleanliness, staff, food... You name it. A true five-star resort for family. We chose to stay the family selection with all inclusive option. Multiple pools and also close to the beach added to the fun. Both of my kids had a great time and so are my wife and me! We will definitely go back! We ##### Dev Stayed 7 nights in Mar 2024 ### 8/10 Good #### Jaime 16 Nov 2024 Liked: Staff & service, amenities, property conditions & facilities Overall, we had a great experience. The resort is a little more rundown than it was when we were here in the past. We also arrived to dirty bedsheets, which we were not thrilled about. The à la carte restaurants were delicious, but the rest of the food options were meh. The service and drinks were hit or miss which was not our experience in the past. Victoria at the nest restaurant was the most amazing staff we’ve ever come across. She was warm and welcoming, and we understand why she’s the supervisor. ##### Jaime Stayed 7 nights in Nov 2024 ### 10/10 Excellent #### Poseidon 23 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Second time staying at this resort. Doesn’t disappoint. Beautiful facilities, kind staff, excellent food, beautiful beach. One person stood out, Frida, our butler. Always helpful and with a smile. She arranged late checkout for us which was critical as we had a late flight. She also helped us with various other things during our stay and our kids loved her too. Very sweet and kind. ##### Poseidon Stayed 7 nights in Jan 2024 ### 10/10 Excellent #### Pamela Krizia 21 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved this place as a family! The spa experience was incredible. The only thing disappointing was the noisy doors in the middle of the night. Some guests were very inconsiderate and just keeps shutting it off so loud. You can hear guests from the hallways. It’s a big building but looks like doors are thin enough that you can hear every single noise at night. ##### Pamela Krizia Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Keith 16 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We recently stayed at the resort as a family of 4 in the FS section. Check-in was very smooth and our butler was great with keeping us posted on events and available dining options. All the golf cart drivers were very friendly and happy to help out in any way. We enjoyed the main pool with our kids because its right next to the splash area. The lunch buffett at the main pool.was 10/10, they added more items throughout the lunch time and again were all very friendly and helpful. The waitors around the pool kept our drinks topped up all day long! We also enjoyed the nest option for some meals. The steak house on the TRS side was really good. ##### Keith Stayed 6 nights in Jun 2024 ### 6/10 Okay #### ying 19 Oct 2024 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness Not clean room ##### ying Stayed 1 night in Oct 2024 ### 8/10 Good #### Mandy 18 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall , it was great, but it could be better. We didn’t receive the kid’s welcome package like the sun glasses, the toys, and the stuffs that were advertised. Even though I mentioned it but Nobody bring it to us. And the $1500 credit was fake, feel disappointed with only a useless $600 coupon book. Besides that, the place’s clean, love the environment, feels safe. Room attendants did a great job cleaning our room. ##### Mandy Stayed 4 nights in Aug 2024 ## Expedia's Latest Trends ### Hotels > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > > [Moon Palace The Grand Cancun - All-inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Grand-At-Moon-Palace-All-Inclusive.h15194504.Hotel-Information) > > [El Dorado Royale, Catamaran, Cenote, All & More Inclusive Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-El-Dorado-Royale.h916205.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Margaritaville Island Reserve Riviera Cancún - 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