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Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only

4.5 star property
Adults-only hotel with 4 outdoor pools and full-service spa

Choose dates to view prices

Photo gallery for Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only

4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Reception
Lobby
Reception
Directors Suite One Bedroom | Premium bedding, in-room safe, desk, laptop workspace
VIP Access

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast included
  • Room service
The current price is £256
includes taxes & fees
5 Aug - 6 Aug

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for STAR Class Junior Suite Ocean View

View from room

STAR Class Junior Suite Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Shower/bath combination
Private bathroom
  • 581 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Directors Suite One Bedroom

View from room

Directors Suite One Bedroom

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Shower/bath combination
  • 1227 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

8.8 out of 10
Excellent
(38 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Rainfall showerhead
  • 581 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite Swim Out

Terrace/patio

STAR Class Junior Suite Swim Out

8.0 out of 10
Very good
(6 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Rainfall showerhead
  • 581 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Swim Out

Terrace/patio

Junior Suite Swim Out

8.0 out of 10
Very good
(24 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Rainfall showerhead
  • 581 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Directors Suite One Bedroom

View from room

STAR Class Directors Suite One Bedroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Blackout curtains
Private bathroom
Shower/bath combination
  • 1227 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite

View from room

STAR Class Junior Suite

Highlights

Furnished balcony or patio
Air conditioning
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Private bathroom
Rainfall showerhead
  • 581 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed
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About the area

Map
Carretera a Punta Sam, SM006 MZA2 Lote 7, 08 Zona Coster Zona Continental, Costa Mujeres, QROO, 23028

What's nearby

  • Playa Mujeres Golf Club - 8 min drive - 3.0 miles
  • Mujeres Beach - 11 min drive - 3.9 miles
  • Ultramar Ferry Puerto Juárez - 19 min drive - 9.1 miles
  • Isla Mujeres Ferry Terminal - 56 min drive - 9.9 miles
  • North Beach - 57 min drive - 10.3 miles

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive

Restaurants

  • ‪Isla Blanca - ‬5 min drive
  • ‪So Cal Gourmet Food Emporium - ‬1 min walk
  • ‪Flavors - ‬16 min walk
  • ‪Mar - ‬15 min walk
  • ‪Braza Grill - ‬1 min walk

About this property

Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only

Luxury all-inclusive hotel near Playa Mujeres Golf Club
Located close to North Beach and Isla Mujeres Ferry Terminal, Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only provides a free breakfast buffet, a swim-up bar and a terrace. Indulge in some rest and relaxation at PH Spa, the on-site spa. The on-site international cuisine restaurant, So Cal Gourmet Emporium, offers breakfast, lunch and dinner. Yoga classes and Pilates classes are offered at the 24-hour health club; Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only also has a coffee shop/cafe, a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
Other perks include:
  • 4 outdoor pools with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking and valet parking
  • A 24-hour front desk, coffee/tea in reception and tour/ticket information
  • Luggage storage, concierge services and smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All 380 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Rainfall showers, shower/bath combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Furnished balconies or patios, wardrobes/cupboards and coffee/tea makers

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Portuguese, Spanish

Similar properties

Property amenity

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
7.6 out of 10, Good, 1,002 reviews
The price is £275
includes taxes & fees
21 Jul - 22 Jul
Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • East Sushi & Teppanyaki
  • Gusto Italian Trattoria
  • La Cocina Mexican Cuisine
  • So Cal Gourmet Emporium
  • Sunset Strip Steakhouse

Things to do

  • 24-hour health club
  • 4 outdoor pools
  • Full-service spa
  • Pilates classes
  • Sauna
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Front entrance ramp
  • No lift
  • Portable bathtub seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: MXN 33.94 per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Pool access available from 7:00 AM to 7:00 PM
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Planet Hollywood Adult Scene Cancun All Inclusive
Planet Hollywood Adult Scene Resort Spa All Inclusive
Planet Hollywood Adult Scene Cancun Resort Spa All Inclusive

Frequently asked questions

Does Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only have a pool?

Yes, this property has 4 outdoor pools. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

As of 5 Jul 2025, prices found for a 1-night stay for 2 adults at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only on 5 Aug 2025 start from £255.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Self-parking and valet parking are free at this property.

What time is check-in at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only?

Yes, the property is all-inclusive.

Where is Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only located?

Situated in Costa Mujeres, this all-inclusive hotel is 2.8 mi (4.5 km) from Playa Mujeres Golf Club, and within 12 mi (20 km) of Ultramar Ferry Puerto Juárez and Isla Mujeres Ferry Terminal. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and North Beach are also within 12 mi (20 km).

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Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 278 out of 585 reviews
Rating 8 - Good. 121 out of 585 reviews
Rating 6 - Okay. 72 out of 585 reviews
Rating 4 - Poor. 54 out of 585 reviews
Rating 2 - Terrible. 60 out of 585 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mónica Karina

Liked: Cleanliness, amenities, property conditions & facilities
Loved all Great service Beautiful resort
Stayed 3 nights in May 2025

10/10 Excellent

Alisha L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this resort and have vacationed here many times. The food is excellent!
Stayed 5 nights in Apr 2025

8/10 Good

CARLOS

Liked: Cleanliness, amenities, property conditions & facilities
Nice resort
Stayed 7 nights in Jun 2025

8/10 Good

Michael Singh

Liked: Cleanliness, staff & service, amenities
Enjoyed the restaurants
Stayed 7 nights in Jun 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Loved the swim out pool.
Stayed 4 nights in Jun 2025

10/10 Excellent

Lynne Carmen Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 5 nights in Apr 2025

6/10 Okay

Erin

Liked: Cleanliness, amenities, property conditions & facilities
Lazy river and coffee shop was nice. Wish there were better shows and should be easier to make dinner reservations.
Stayed 7 nights in Jun 2025

8/10 Good

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is excellent with good service. They needs to improve in the quality of the drinks and specialty restaurants dinner coordination.
Stayed 6 nights in Jun 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great get away. We had so much fun and the staff was amazing.
Stayed 4 nights in May 2025

8/10 Good

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities
Swim out room and services were great! Property was well maintained and staff were friendly.
Stayed 6 nights in May 2025

10/10 Excellent

Kaliyah

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, everyone was respectful and nice! Excellent service and resort.
Stayed 3 nights in May 2025

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is about 4 years old, very well maintained with easily accessible facilities, pool and beach areas.
Stayed 5 nights in May 2025

8/10 Good

Raghad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was absolutely beautiful and all staff were very kind.
Stayed 6 nights in Apr 2025

10/10 Excellent

Shelbie Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed dealing with Luis, he took great care of us and made sure we were happy.
Stayed 4 nights in Jun 2025

10/10 Excellent

CARMEN

Liked: Cleanliness, amenities, property conditions & facilities
The restaurants and buffet were very delicious. Entertainment was very good. Plenty of activities. Pools clean and very big. Lazy River was my favorite! People were very nice and attentive. Jacqueline at check in was very courteous and knowledgeable, smooth check in and check out, Mayra the Buttler was always attentive to our needs. Bars and drinks were always on point w delicious and refreshing drinks. Can’t wait to go back!
Stayed 7 nights in Jun 2025

6/10 Okay

Rory James

Liked: Cleanliness, amenities, property conditions & facilities
It was a nice vacation and plenty of things to do at the resort, but if you don’t have reservations to eat at one of the restaurants you will not get in and the shows or dance parties not really shows. I think they had two real shows all week.
Stayed 7 nights in Jun 2025

10/10 Excellent

Jnesis

This is Shawndra. The staff was amazing. They took very good care of us and treated us with great hospitality.
Stayed 1 night in May 2025

6/10 Okay

Jerry

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice location, food was ok, dining reservations were impossible, service terrible.
Stayed 6 nights in May 2025

10/10 Excellent

Labon A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurants were really nice with great food. The Cleaning staff were on point!
Stayed 5 nights in Apr 2025

8/10 Good

Justin Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Wasn’t much shows
Stayed 7 nights in Jun 2025

10/10 Excellent

Ara Lynchelle

Liked: Cleanliness, amenities, property conditions & facilities
Great. Pool bar service could be better
Stayed 3 nights in May 2025

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay! Wonderful people helping us at every venue from the front desk to the pool bar and everywhere else!
Stayed 6 nights in Mar 2025

10/10 Excellent

cosimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect
Stayed 4 nights in Apr 2025

10/10 Excellent

Richard Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people and it had a great layout.
Stayed 5 nights in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room, food and staff were wonderful. Expedia host Marla made our life easier since day one. She assisted booking all of our dinners including romantic beach dinner. She was always available to answer our questions
Stayed 4 nights in Apr 2025