This was our 4th visit to Live Aqua. Staff and management could not be more welcoming, gracious or accommodating. Kudos to Jonathan and Luis (Pool and Restaurant Managers!); to Karla (MB manager) to Alexis, David, Marisol and Andres (Pool bar and beach crew); Jackeline and Graciel (towel and cabana) for their services above and beyond!!
Thanks you for a wonderful week!
Traveller from FL
Live Aqua Beach Resort Cancún - Adults Only - All Inclusive is located in front of a white sand beach, across the street from …More
The only dissatisfaction was that after 11pm all shut down. Not much to do once the show is over. The sports bar was not very exciting. The property is very big and beautiful, one would expect a nightclub or a fun place to dance at night. Other than that, the restaurants were very good.
Secluded from the crowds but only 25 minutes from the action of both Cancún and Playa del Carmen, this adults only …More
The facilities were nice enough and well-kept. Everything was clean and we had no real complaints about the room. The only issue we had was with the door lock, but the front desk sent a maintenance person out very quickly to repair.
The hotel grounds are beautiful with well-kept gardens, nice mangroves and many cenotes. The night shows were really well-done. We were worried that it would be too much walking when we discovered our room was behind the lobby, but it actually wasn't an issue at all. For as large as the property is, getting around is quite easy.
The only real complaint is with the beach. The water was basically unusable as the sand has all been washed away and it's a mix of rock and coral now. Also the staff seemed to only rake the beach twice during our stay, so there was usually a lot of garbage and seaweed washed up on shore.
This family friendly property is in Playa del Carmen.More
This is our second vacation to Cozumel, both times we stayed for 7 days at the Cozumel Palace. The building is clean, rooms are really nice with fantastic views and the hotel is in a great location in the city. Especially for the ironman race the finish line is just across the street. The room service food is 24 hr and really good and there are 3 in house restaurants and one restaurant outdoors pool side. Roped off swim area in the ocean and beautifully area around the pool with large towels supplied. It's showing a tiny bit of age, doors slam loud at time, English TV 2 channels, nice grocery store across the street. Cruise ship go by few time a day. We like the all inclusive and the perfect location for the ironman triathlon. Awesome staff!
Traveller from MidWest
This hotel is set on the Caribbean Sea, 5 miles from Cozumel International Airport and less than 1 km from Punta Langosta …More
As soon as we arrived, we were greeted by such friendly staff. They should us all the amenities. The whole entire service was definitely quality service, from the food to the staff, there's literally nothing to complain about. Definitely coming back for future vacations!
We requested connecting rooms-received. We were surprised on our first day with fruit and wine delivered to our room while we were at supper. Lots to do. Even picky eaters should find plenty to eat. Gorgeous beach, ans in November the main pool was cold.
Traveller from US
This 5-star all-inclusive beachfront resort is in the heart of the Riviera Maya, in Playa del Carmen.More
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