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Catalonia Costa Mujeres All Suites & Spa - All Inclusive

Photo gallery for Catalonia Costa Mujeres All Suites & Spa - All Inclusive

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Private beach, white sand, sun-loungers, beach towels
Private beach, white sand, sun-loungers, beach towels
Private beach, white sand, sun-loungers, beach towels
2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers

Overview of Catalonia Costa Mujeres All Suites & Spa - All Inclusive

Catalonia Costa Mujeres All Suites & Spa - All Inclusive

4 out of 5

4.0/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Lote 006, MZA 002, SM 006, Punta Sam, Zona Costera, Zona Continental, Costa Mujeres, QROO, 77400

Explore the area

  • Popular LocationMujeres Beach5 min drive
  • Popular LocationPlaya Mujeres Golf Club6 min drive
  • Popular LocationPunta Sam Ferry Terminal10 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)34 min drive

Choose dates to view prices

About this area

Costa Mujeres

Located in Costa Mujeres, Catalonia Costa Mujeres All Suites & Spa - All Inclusive is on a private beach. Las Americas Cancun Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Norte Beach. Travelling with kids? Consider Dolphin Discovery, or check out an event or a game at Fernando Toro Valenzuela Stadium.

What's nearby

  • Mujeres Beach - 5 min drive
  • Playa Mujeres Golf Club - 6 min drive
  • Punta Sam Ferry Terminal - 10 min drive
  • El Meco Archaeological Site - 12 min drive
  • Norte Beach - 94 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 34 min drive

Restaurants

  • Gran Caribe — 1 min walk
  • Ayami — 1 min walk

About this property

Catalonia Costa Mujeres All Suites & Spa - All Inclusive

4-star hotel with pools, private beach and full-service spa
Catch some rays on Catalonia Costa Mujeres All Suites & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 12 restaurants. All 432 rooms provide in-room free WiFi, free minibar items and flat-screen TVs. Other amenities available to guests include rainfall showerheads, ceiling fans and hairdryers.
Catalonia Costa Mujeres All Suites & Spa - All Inclusive offers 432 forms of air-conditioned accommodation with free minibar items and laptop-compatible safes. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a spa tub and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Alegria Spa. Services include massages. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Free uncovered valet parking on site

Food and drink

  • 12 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars, 3 bars/lounges, 1 beach bar and 1 poolside bar

Things to do

  • 2 outdoor pools
  • Arcade/games room
  • Children's pool
  • Designer shops
  • Fitness centre
  • Full-service spa
  • Shopping
  • Hot tub

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Outdoors

  • Beach loungers
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location

Spa

  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Beach towels
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Hairdryer
  • Rainfall showerhead
  • Shower

Entertainment

  • Flat-screen TV

Food and drink

  • Free minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard and American Express; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Pool access available from 8:00 AM to 8:00 PM
Guests under 18 years old are not allowed in the spa

Property is also known as

Catalonia Costa Mujeres All Suites Spa
Catalonia Costa Mujeres All Suites & Spa - All Inclusive Hotel

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 202 out of 425 reviews
5 - Excellent 48%
Rating 4 - Good. 107 out of 425 reviews
4 - Good 25%
Rating 3 - Okay. 51 out of 425 reviews
3 - Okay 12%
Rating 2 - Poor. 31 out of 425 reviews
2 - Poor 7%
Rating 1 - Terrible. 34 out of 425 reviews
1 - Terrible 8%

4.5/5

Cleanliness

3.9/5

Staff & service

3.8/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice resort. Lived the pool and pool bar. Beach was beautiful. Nightly shows were enjoyable. Very nice staff. Mostly all pros except the elevator at our end of our building never worked. There could have been more restaurant choices for dinner. Very nice selection of restaurants open for lunch. The food was top notch and loved the Japanese steakhouse.
Stayed 6 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😃
Stayed 4 nights in Oct 2021

1/5 Terrible

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended, be prepared for the occasional friction, but otherwise great. This was a great stay, although with a couple caveats as I will explain: Attention was dismal when we got there. We had to wait some time to finally check in, and they didn’t offer anything to expedite the process. On the bright side, they gave us our room at around noon, and didn’t make us wait until 3:00PM, the official check in time. After we were done, some 30 minutes later, I had to look for someone who would take my bag to the room. They had taken it into storage right when we arrived, but I had no clue as to the whereabouts of my bag. So I asked someone who I figured was a manager of sorts, and he said the bags would be there in some 10-15 munutes, to which I replied that I needed my bags right away. As if I had offended him, he pointed to the door where the bag handlers kept the bags and told me: “Go ahead!”, and immediately turned around and left. I had to take my bag to our room, but anyways. Later that day we tried to get indications and the generals of getting around, dining and so on. We returned to the lobby to ask for assistance, but no one was offering any help and we were asked to wait to request assistance. I don’t know if it’s limited personnel or limited training, but you could tell they were dealing with a lot at the moment. So, a couple minutes later we were helped by Vielka, who took the time to explain everything and turned out to be very professional and attentive.
Stayed 4 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything the property has. The onlything I did not like was the food was missing something and for drinks they used low budget alcohol..the next day you are feeling sick
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swim up pool was beautiful
Stayed 2 nights in Oct 2021