I enjoyed my stay at the Grand Caribe. The housekeeping staff is very good. Laura was very accommodating to us always very pleasant asking us if we needed anything. The room was very clean. Also enjoyed the activities such as Kereoke night and Mexican day. The only thing that I think they can improve on is the food it was very basic not much of a selection. Otherwise I enjoyed my time there.
Traveller from Nevada
The Plaza La Isla and Plaza Kukulcan shopping malls offer shopping on a grand scale, just a 5 to 7 minute bus ride from the …More
I was here Nov 25th 2016. Place was packed, the staff was all very very great to deal with, they have these golf cart trains for getting around the resort which is nice for many different reasons. Room was nice i stayed in building 8 but i found my sheet in my bed to be a little dirty and I didnt have hot water in my bathroom anywhere. You have to use your room keycard for the electricty to work within your room, not a fan of that. If you run out for 10 mins you cant leave the air on for when you get back but its not that horrible. I had checked in 4 hours before check in time and even though the room was not ready I was able to have access to the whole resort and have drinks and food.
Traveller from Alberta, Canada
Located on Mexico's Riviera Maya, 10 km (6 mi) from Playa del Carmen and 68 km (41 mi) from Cancún, this upscale …More
"Small Resort, amazing beach. Construction annoying"
Overall we enjoyed our stay.
Pros: our concierge Gerardo did all he could to accommodate every request. Daniel at the pool was always there to set you up on the beach with towels and sun covers. The food was wonderful, we only had one buffet that we weren't fond of but you're always full so can't complain. The resort is a very nice size so the walk to the beach is short.
Cons: The construction was really hard to listen to after a few days and we didn't get to go to the dinner theatre because of it which was one thing I looked forward to. Music was only by the pools which left you only listening to drills hammers etc. Service was slow on the beach at times but the servers are oh so friendly. Zero nightlife so it was a relaxing vacation versus entertaining. The food was the entertainment since the meals were about 2 hours long.
Traveller from Saskatchewan, Canada
Set along a Caribbean powdery sand beach, Royal Hideaway Playacar is located 5 minutes from the famous Fifth Avenue and the …More
The location is really good for people that are looking to stay in this area. Very friendly staff. Rooms are very confortable, clean and nicelly furnished. Everthing works well. The breakfast menu is good.
This family-friendly Mexico City hotel is located in the business district, within 1 mi (2 km) of Centro Santa Fe and …More
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