"Lovely clean hotel with v.friendly & helpful staff"
Hotel is at the quieter end of the Cancun Hotel Zone (can catch bus or take taxi for US$13/MN $160 to shopping mall)
Hotel is directly on an amazing sand beach (where you can be lucky enough in Aug to help release baby turtles into the ocean free of charge - 8pm most eves)
Hotel staff are lovely & friendly & very helpful - most speak very good English. Always happy to help.
Hotel is spotlessly clean & there are always staff visible cleaning & tidying.
Daily maid service was great. Clean towels everyday if you want them, along with bottled water supplied free of charge (a first for us)
Safe in your room - no charge for use (another first for us)
Evening shows are brilliant - costumes & choreography are to a high standard. The entertainment team in general do an amazing job amusing everyone.
Majority of rooms are without balconies - so have nowhere to dry wet swimsuits etc. Can't dry in room as it is so humid you have to have air con on all the time.
Majority of rooms are without fridges if you want to keep water or drinks cold - however as it's all inclusive you can always just bring drinks up from the bar.
The hotel is not within easy walking distance of any shops/bars/ restaurants
WiFi in the hotel is an additional cost of US $16 a day, which we thought was quite expensive - however they do have free WiFi on a Wednesday 11-1pm.
Overall we had a fab holiday & were sad to leave the Royal Solaris & it's great staff.
Traveller from UK
Beautifully nestled between the Caribbean Sea and the Nichupté Lagoon in the less-crowded southern end of Cancún, Royal …More
Our family absolutely loved this resort - it was so clean, beautiful, excellent surroundings and staff were incredibly friendly and accommodating. It had plenty of activities for my teenage boys, and the beach and pool were both outstanding. Our only complaint is about the beds - although clean, they are quite firm, and the pillows are much too hard! Please get softer pillows so we can return next year! Thanks to the entire staff for a wonderful stay!
Traveller from Pittsburgh, PA
Located 12 miles from Playa del Carmen, this Mayan Riviera resort shares 123 acres of rainforest and 1.12 miles od white-sand …More
We were staying in the hotel on August and we came 12 hours before the check in time (because of an early flight) and the stuff gave us a very good room with a nice view to the street and the early check in fee was only 580 peso (about 35 bucks) plus they let us eat breakfast on our arrival day because we couldn't eat on the last day, plus the room was cleaned again on our arrival day when we went to a walk.
The hotel is located in the historic center of Mexico City (where usually tourists stay and go around) and it is close to the main cathedral and there are a lot of restaurants and fast food close to the hotel.
Located in Downtown Mexico City, this hotel is within a 5-minute walk of Ayuntamiento, Zocalo, and Plaza de la Constitucion …More
Very good small hotel with friendly staff. Two things prevent me from giving it a 5* rating: There were no bottles of water in the room when we checked in and only bottled water that you had to pay for was available. In Mexico all hotels should offer a bottle free of charge. Second, we were two people in the room but only one face towel was provided. Again, I think a face towel for each person should be the norm.
Traveller from San Miguel de Allende
This family-friendly Mexico City aparthotel is located in the business district, within 1 mi (2 km) of Centro Santa Fe …More
This hotel is as good as it gets in zocalo. What a gorgeous historical place in the middle of everything with a great staff.
One thing you have to understand about this place is, it's right by Zocalo Square which is know for hosting concerts and being a historical old hotel the sound insulation isn't the best, and you will hear music till late in your room.
I didn't mind that and loved it all.
Traveller from seattle, wa
Gran Hotel Ciudad De Mexico overlooks the Zócalo, the city's vast central square, making it a sightseer's dream. History …More
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