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"I love the water was clean the service was friendly. We had different options on what to eat for dinner and the food was delicious they had shows every night. I just wish they had more shopping stores and on the food I just would like to for all the fried foods like Chilaquiles taquitos or tostadas to be more crunchy. were more like chew in the buffet area also coffee was delicious. If you grab it from the sport barn or the little coffee shop, but not in the buffet area."

"Good food options, bed super comfy, excellent service, specially roof top bar staff at Cielo? Specially The guy from Chetumal y Rodolfo. However, we didn’t like the pressure to be a hotel member? I’m on vacations, not to do business. And…all our reservations for parks and restaurants were not granted bc we didn’t have a reservation #… even though we had the emails showing our conversations. If they don’t give you one, how are supposed to know ? "

"I arrived at 8:15 pm to the airport on Friday and was in my hotel room by 9 pm. The check in was great. The breakfast and dinner that came with my booking was DELICIOUS! Their hosts on the 22nd floor are amazing! The Cafe Reforma is a great option for dining, I had breakfast there one morning. The location for me was perfect. I walked to El Monumento a la Independencia, Bosque Chapultpec, Castillo de Chapultpec and the Museo de Antropologia. I will definitely be returning to this hotel on my next visit back. The views from my room are astonishing. "

"I just came back from our Mother/Daughter HS graduation celebration vacation at RUI Sante Fe. We went with another Mom/Daughter = 4 of us. We had the best time! There are so many dining options, great staff, lots of activities, fun parties every night and a club for the 18+ to enjoy. Us Moms loved the pools and dining options plus nightly activities. Girls loved the pools, unlimited drinks LOL, and fun RUI parties and club scene. We felt safe with them out on their own in the resort. This was a great priced package for what you got. The property is HUGE and well kept. We even did a spa treatment for each of us - highly recommend. My daughter got too much sun and was feeling sick and in pain from it and we did the After Sun treatment and it was like a miracle. She was better, redness gone and able to enjoy the other half of the day. My only needs improvement is - Why do they have the daily RUI fit class out in the open air (it was 90 and humid) in front of the main traffic path? It was not peaceful to do Yoga or Tai Chi with people walking by talking loud and watching you and it was hot to enjoy. Also they only have a sheet at night to cover you. I know I said it was hot but it felt like no coverage or weight on you. Luckily I brought a blanket from my flight so it helped me. Overall very satisfied with the resort and package! Go there soon! "

"Enjoyes"

"Great Hotel Great Staff"

"Amazing place and would def stay again!"

"Friendly staff and great customer service "

"It was a joy to stay here we enjoyed it all "