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Catalonia Privileged Maroma - All Inclusive

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On the beach, white sand
On the beach, white sand
On the beach, white sand
Outdoor pool

Overview of Catalonia Privileged Maroma - All Inclusive

VIP Access

Catalonia Privileged Maroma - All Inclusive

4 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationMaroma Beach2 min walk
  • Popular LocationEl Manglar Golf Course8 min drive
  • Popular LocationTres Rios Ecopark15 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)40 min drive

Choose dates to view prices

About this area

Playa del Carmen

Located in Playa del Carmen, Catalonia Privileged Maroma - All Inclusive is near theme parks and on the beach. El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Quinta Avenida and Plaza Las Americas. Travelling with kids? Consider 3D Museum of Wonders, or check out an event or a game at Mario Villanueva Stadium Madrid. Looking to get your feet wet? Kayaking, scuba diving and snorkelling adventures can be found near the property.
Popular Location

What's nearby

  • Maroma Beach - 2 min walk
  • El Manglar Golf Course - 8 min drive
  • El Camaleon Mayakoba Golf Course - 13 min drive
  • Tres Rios Ecopark - 15 min drive
  • Grand Coral Golf Riviera Maya - 17 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 40 min drive

Restaurants

  • El Pajarito — 1 min walk
  • Toscana — 1 min walk
  • Terrace Tapas Lounge & Bar - 11 min walk
  • Burger Stop - 18 min walk
  • Cirque Du Soleil Joya - 7 min drive

About this property

Catalonia Privileged Maroma - All Inclusive

4-star beach property with a full-service spa
Catch some rays at the beach or spend the day relaxing at Catalonia Privileged Maroma - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. All 404 rooms feature thoughtful touches such as free minibar items and slippers, plus free WiFi, free wired Internet and plasma TVs with cable channels. Guests will also find balconies or patios, room service and coffee makers.
Catalonia Privileged Maroma - All Inclusive offers 404 forms of accommodation which are accessible via exterior corridors and feature free minibar items and a safe. Rooms open to balconies or patios. Plasma televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Alegría SPA has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkelling

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 6 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 2 outdoor tennis courts
  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Conveniences

  • Gift shop/newsstand
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Russian
  • Spanish

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Upper floors only accessible by stairs
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV channels
  • Plasma TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 6 2021 to December 31 2021 (dates subject to change):
  • Children's club
  • Entertainment facilities
  • Supervised childcare

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 30 per accommodation, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

Catalonia Maroma
Catalonia Maroma Privileged
Catalonia Privileged
Catalonia Privileged All Inclusive
Catalonia Privileged Maroma
Catalonia Privileged Maroma All Inclusive All-inclusive property
Privileged Maroma
Catalonia Playa Maroma Del Carmen
Catalonia Playa Maroma Hotel Playa Del Carmen
Catalonia Privileged Maroma All Inclusive Playa del Carmen
Catalonia Privileged oma Incl
Catalonia Privileged Maroma All Inclusive
Catalonia Privileged Maroma - All Inclusive Playa del Carmen

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 490 out of 986 reviews
5 - Excellent 50%
Rating 4 - Good. 334 out of 986 reviews
4 - Good 34%
Rating 3 - Okay. 111 out of 986 reviews
3 - Okay 11%
Rating 2 - Poor. 26 out of 986 reviews
2 - Poor 3%
Rating 1 - Terrible. 25 out of 986 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a good time at the resort. The staff is great and attentive. The property itself could use some upgrades, especially landscape wise by room areas. The pool area was great, the restaurants as well, although food could be better. The wait staff is great though. Not much entertainment going on, but it could have been due to bad weather. Overall it was good for what i paid for. I appreciate the staff and their hardwork.
Stayed 9 nights in Jun 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in Jun 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is absolutely beautiful! The walk to our room made you feel like you are in the jungle. The pool and the beach were beautiful too! Staff was amazingly helpful and went out of their way to help us. We really enjoyed our time and are already planning our next trip. The only thing is that the food was ok, not great by any means. We were thinking we were going to get some great Mexican food and we didn’t, at best it was ok.
Stayed 4 nights in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I spend 9 days at the hotel. The hotel y very modern and clean. For us Beloved is by far the best restaurant. But the most important to say is that the staff saves the place, they are kind, helpful, smiley just to mention a few. Quirino should be mention because by far is one of the best part of the staff. Thank you for making our staying so pleasant!
Stayed 9 nights in Jun 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT STAFF EXCEPT FORFRONT DESK AND CHECK OUT
Stayed 11 nights in May 2021