Title: The Shore At 46th Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Shore At 46th Hotel Hotel with an outdoor pool, a short walk to Playa del Carmen Main Beach ![Rooftop terrace](https://images.trvl-media.com/lodging/31000000/30960000/30954900/30954837/1a650f2b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/31000000/30960000/30954900/30954837/803e9647.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Snack bar](https://images.trvl-media.com/lodging/31000000/30960000/30954900/30954837/9e87fd7e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/31000000/30960000/30954900/30954837/746e2c74.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/31000000/30960000/30954900/30954837/32cf2659.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Shore At 46th Hotel, near vibrant Quinta Avenida, offers a peaceful retreat with a poolside bar and comfy sun loungers. Guests enjoy ocean views from the garden and access to a 24-hour fitness center. Multilingual staff ensures a seamless stay experience. 8.2 Very good ## Popular amenities - Bar - Pool - Gym - Kitchen - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates # Tonight [Sept 27 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-27&endDate=2025-09-28&selected=30954837&PinnedHotelID=30954837&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-27&endDate=2025-09-28&selected=30954837&PinnedHotelID=30954837&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 28 - Sept 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-28&endDate=2025-09-29&selected=30954837&PinnedHotelID=30954837&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-28&endDate=2025-09-29&selected=30954837&PinnedHotelID=30954837&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=30954837&PinnedHotelID=30954837&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=30954837&PinnedHotelID=30954837&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=30954837&PinnedHotelID=30954837&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=30954837&PinnedHotelID=30954837&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![2 bedrooms, minibar, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/31000000/30960000/30954900/30954837/f9352d33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Bedrooms, Pool View ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Free cots/infant beds Kitchenette Fridge TV - 150 sq ft - 2 bedrooms - Sleeps 4 - 2 King Beds ![Junior Suite, 3 Bedrooms | 2 bedrooms, minibar, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/31000000/30960000/30954900/30954837/e5b9ff04.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 3 Bedrooms ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Free cots/infant beds Kitchenette Fridge TV - 150 sq ft - 2 bedrooms - Sleeps 6 - 2 Double Beds and 1 King Bed ![Junior Suite, 2 Bedrooms | 2 bedrooms, minibar, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/31000000/30960000/30954900/30954837/02a899c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 2 Bedrooms ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Free cots/infant beds Kitchenette Fridge TV - 150 sq ft - 2 bedrooms - Sleeps 6 - 1 King Bed and 2 Double Beds ![Junior Suite | 2 bedrooms, minibar, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/31000000/30960000/30954900/30954837/905bf11d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Free cots/infant beds Kitchenette Fridge TV - 150 sq ft - 1 bedroom - Sleeps 4 - 2 King Beds ![Junior Suite, 3 Bedrooms, Pool View | View from room](https://images.trvl-media.com/lodging/31000000/30960000/30954900/30954837/289ad39e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 3 Bedrooms, Pool View ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Free cots/infant beds Kitchenette Fridge TV - 150 sq ft - 2 bedrooms - Sleeps 6 - 2 Double Beds and 1 King Bed ![Deluxe Apartment, 1 Bedroom | Living room | 32-inch TV with satellite channels, Netflix, streaming services](https://images.trvl-media.com/lodging/31000000/30960000/30954900/30954837/9db9a91a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 1 Bedroom ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Free cots/infant beds Kitchenette Fridge TV - 150 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Single Bed ![Deluxe Room | Private kitchenette | Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/31000000/30960000/30954900/30954837/77f2601a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Free cots/infant beds Kitchenette Fridge TV - 150 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![Sun deck](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4800000/4799500/4799416/1a0be1e6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Select Club at Sandos Caracol All Inclusive - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Shore-At-46th-Hotel.h30954837.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Shore-At-46th-Hotel.h30954837.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63680%2C-87.06386&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3noVOjrPTflNNR7CM6YSwCrlARc=) 44Th Street 1St North Avenue Coco Beach, Zazil Ha, Playa del Carmen, QROO, 77710 #### What's nearby - Mamitas Beach - 3 min walk - 0.2 miles - Playa del Carmen Main Beach - 5 min walk - 0.3 miles - Quinta Avenida - 8 min walk - 0.5 miles - Playa del Carmen Maritime Terminal - 4 min drive - 1.8 miles - Punta Esmeralda Beach - 6 min drive - 1.1 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive #### Restaurants - ‪San Lucho Mezcaleria - ‬2 min walk - ‪Colectivo Mexicano Cervecero - ‬2 min walk - ‪De Local - ‬2 min walk - ‪Quinta Parilla - ‬2 min walk - ‪Pizza Italia - ‬2 min walk ## About this property ### The Shore At 46th Hotel Hotel near Playa del Carmen Main Beach Mamitas Beach and Quinta Avenida are located near The Shore At 46th Hotel, which provides a poolside bar, a terrace and a garden. Free in-room WiFi and a 24-hour gym are available to all guests. You'll also find perks such as: - An outdoor pool, along with sunloungers - A round-trip airport shuttle (surcharge), a free beach club on-site and wedding services - A 24-hour front desk, outdoor furniture and a front desk safe - A lift, luggage storage and multilingual staff Room features All 82 rooms include comforts such as air conditioning and separate sitting areas, as well as perks such as free WiFi and safes. Extra amenities include: - Bathrooms with showers and hairdryers - 32-inch TVs with Netflix, streaming services and satellite channels - Wardrobes/cupboards, balconies and separate sitting areas ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/30000000/29320000/29311900/29311856/b2ec474a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### THE SHORE Zazil-ha - Pool - Kitchen - Washer - Parking included [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=29311856&PinnedHotelID=29311856&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/19000000/18820000/18816100/18816081/af538501.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Soul Beach Boutique Hotel & Spa Downtown Playa del Carmen - Pool - Spa - Free WiFi - Restaurant 7.8 Good 219 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=18816081&PinnedHotelID=18816081&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/38000000/37240000/37233100/37233031/f7674934.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Macondo Quinta Avenida Residences Luis Donaldo Colosio - Pool - Parking included - Free WiFi - Air conditioning 8.4 Very good 33 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=37233031&PinnedHotelID=37233031&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/16000000/16000000/15990100/15990017/25c74d6c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel52 Luis Donaldo Colosio - Pool - Spa - Parking included - Free WiFi 8.2 Very good 630 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=15990017&PinnedHotelID=15990017&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Apartment, Balcony, Garden View | Living room | 50-inch Smart TV with cable channels, Netflix, streaming services](https://images.trvl-media.com/lodging/117000000/116560000/116558600/116558590/3321af3c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Siaan Zazil-ha - Pool - Parking included - Free WiFi [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=116558590&PinnedHotelID=116558590&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/107000000/106940000/106936200/106936151/92a62fee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cond. Sur 307, Dep-401 Nuevo/lujo/ Jacuzzi/sauna Ejidal - Air conditioning - Gym £79 includes taxes & fees 8 Oct - 9 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=106936151&PinnedHotelID=106936151&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/100000000/99970000/99967700/99967686/6f04e3f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### RELAX AND QUIET PLACE Q.R. - Pet-friendly - Air conditioning [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=99967686&PinnedHotelID=99967686&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach](https://images.trvl-media.com/lodging/71000000/70530000/70529600/70529567/w1124h826x0y0-360e8776.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Adelita just 5 minutes walking to the public beach. Luis Donaldo Colosio - Hot tub - Kitchen - Free WiFi - Air conditioning 9.0 Wonderful 2 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=70529567&PinnedHotelID=70529567&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/113000000/112620000/112610900/112610805/b74403c0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Shore By Stella Zazil-ha - Pool - Parking included - Free WiFi £129 includes taxes & fees 2 Oct - 3 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=112610805&PinnedHotelID=112610805&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/5c9e800a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free WiFi - Air conditioning 8.8 Excellent 1,506 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Onsite parking available only on request ### Food and drink - A poolside bar ### Things to do - 24-hour gym - Free beach club - Outdoor pool ### Family friendly - In-room cot - In-room kitchenette - In-room microwave - In-room refrigerator - Outdoor pool - Separate in-room dining area ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Outdoors - Garden - Outdoor furniture - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 2 buildings - 5 floors - Built in 2018 - Designated smoking areas - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Free cot ### Bathroom - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Towels provided ### Entertainment - 32-inch TV with satellite channels - Netflix - Streaming services ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Free bottled water - Hob - Kitchenette - Microwave - Minibar - Oven - Refrigerator - Separate dining area ### More - Air conditioning - Iron/ironing board - Phone - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 3:00 AM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 25 per pet, per day Welcoming dogs and cats only ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 1200 per vehicle (one-way, maximum occupancy 4) - Airport shuttle fee per child: USD 1200 (one-way), (up to 12 years old) - Pet fee: USD 25 per pet, per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve on-site parking This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention There is limited hot water on site Pool access available from 9:30 AM to 9:30 PM ### Property is also known as Shore 46th Hotel Playa del Carmen Shore 46th Hotel Shore 46th Playa del Carmen Shore 46th The Shore At 46th Hotel Hotel The Shore At 46th Hotel Playa del Carmen The Shore At 46th Hotel Hotel Playa del Carmen ## Frequently asked questions ### Does The Shore At 46th Hotel have a pool? > Yes, this property has an outdoor pool. Pool access is from 9:30 AM to 9:30 PM. ### Is The Shore At 46th Hotel pet-friendly? > Yes, cats and dogs are allowed at this property. There's a fee of USD 25 per pet, per day. ### What time is check-in at The Shore At 46th Hotel? > Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Late check-in is available during limited hours. ### What time is check-out at The Shore At 46th Hotel? > Checkout is at noon. ### Does The Shore At 46th Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 1200 per vehicle applies. ### Where is The Shore At 46th Hotel located? > Located in Zazil-ha, this hotel is within a 10-minute walk of Mamitas Beach, Playa del Carmen Main Beach and Quinta Avenida. Coco Beach and Playa Avenida Colosio are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Shore At 46th Hotel Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.0 Location ### 8.4 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 51 8 - Good 22 6 - Okay 4 4 - Poor 7 2 - Terrible 9 ### 2/10 Terrible #### Ivan 10 Apr 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Ivan Stayed 14 nights in Mar 2020 ### 10/10 Excellent #### Manuel 5 Apr 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy limpio personal amable estancia muy amena ##### Manuel Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Katarina 31 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The Shore is a fantastic place to stay in and it has a great service. ##### Katarina Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Verified traveller 30 Mar 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location is good, they give you free passes to a beach club a few blocks away ##### Verified traveller Stayed 4 nights in Mar 2020 ### 10/10 Excellent #### José Gabino 30 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Extraordinario ##### José Gabino Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Verified traveller 27 Mar 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Shore at 46th is my go-to location to stay in Playa Del Carmen Sybil ##### Verified traveller Stayed 3 nights in Mar 2020 ### 10/10 Excellent #### Verified traveller 27 Mar 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Las habitaciones son espectaculares, muy limpias, muy equipadas, una belleza, para nuestra mala suerte cuando fuimos estuvo cerrado la cocina, el gym, el bar, el spa, etc, pero es comprensible por la situación en la que nos encontramos, el rooftop también muy bonito, el único pero son las camas del rooftop, estan muy manchadas y algunas tienen quemaduras de cigarro, en todo lo demás el hotel es bellísimo. ##### Verified traveller Stayed 2 nights in Mar 2020 ### 10/10 Excellent #### Verified traveller 21 Mar 2020 ##### Verified traveller Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Kristen 20 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay at The Shore at 46th Hotel I really enjoyed my recent stay at The Shore at 46th Hotel. The location was perfect, so close to the beach and away from the noise of 5th Ave but close enough to walk to everything. The front desk staff were super friendly and helpful. Only two things that could be improved: the hot water in the shower was not constant and the bed was a bit hard for me. Everything else was great. The unit was spotless and had everything I needed. I also really appreciated the beach passes to Martina Beach which was so nice. Thank you for everything. I will be back. ##### Kristen Stayed 5 nights in Mar 2020 ### 2/10 Terrible #### Verified traveller 16 Mar 2020 Disliked: Staff & service, amenities, property conditions & facilities They charge you for every little thing! They check every towel for stains any make up or anything and charged 10 dollars for a small stain on a towel upon check out, they basically take your deposit before you finally check out !!! Beds are hard as a rock and sheets feel like you’re sleeping in sand paper!!! NEVER AGAIN!!! Also the spa isn’t even in service so basically you have a rooftop pool with and small little gym and oh no water is given at all. Nickel and dime you for anything. ##### Verified traveller Stayed 2 nights in Mar 2020 ### 10/10 Excellent #### Pascal 14 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel Great pool. Great room. Great staff. Better than expected. ##### Pascal Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Julio 10 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelentísimo Super cómodo y confortable , pasamos 6! Dias muy contentos y satisfechos ❤️ ##### Julio Stayed 5 nights in Mar 2020 ### 10/10 Excellent #### Vinicius 8 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Hotel Hotel novo com estacionamento próprio coberto. Quarto e cama confortáveis. Equipe do hotel simpática e atenciosa com destaque ao pessoal da recepção. Próximo a quinta avenida, mas de uma parte menos movimentada da avenida. ##### Vinicius Stayed 7 nights in Feb 2020 ### 10/10 Excellent #### Verified traveller 6 Mar 2020 ##### Verified traveller Stayed 2 nights in Mar 2020 ### 10/10 Excellent #### WILLIAM 1 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Would stay again if in the area Great location in Playa de Carmen and easy access to centro and 5th street. Was there for three nights and would stay again if in the area. ##### WILLIAM Stayed 3 nights in Feb 2020 ### 4/10 Poor #### Irela 28 Feb 2020 Liked: Cleanliness, amenities i arrived at 3:01 pm on february 21st. upon arrival they told me to wait. at 3:25 pm they gave me the room 109. i went upstairs and saw that it had only 1 king bed and 2 double beds. i went downstairs to complain because i reserved an apartment with 3 king size beds because we were two couples and our mother in law. at first the guy at the counter told me that NO, what i paid wasnt the price for a 3 king size bed apartment. i showed him my reservation where it said CLEARLY that there were 3 beds and he told me "oh yes we have a problem with expedia and that is wrong" i told him that that was not my problem because i paid for 3 king beds so in the end he told me that they didnt have more space for us and the only thing they could offer was to convert the sofa in a bed. HORRIBLE. then the internet of ROOM 109 for some bizarre reason never worked and we had to take internet from the routers from other rooms. when i went down again to complain now for the internet a lady with yellow ends in the hair asked me "why are you so mad" i was like really do you want to go there? very rude woman during all our stay. the first day nobody went to clean the rooms. and there was no soap. so we had to call many times to the reception i have to clarify that the rest of the staff is nice except from that lady. but the very basic hotels aspects of these place are bad. EXPEDIA do something about this 3 beds no 3 king size beds. never happened before to me ##### Irela Stayed 5 nights in Feb 2020 ### 10/10 Excellent #### Camilo Ernesto 27 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gran experiencia Playa del Carmen Excelente limpieza y ubicación inmejorable ##### Camilo Ernesto Stayed 2 nights in Feb 2020 ### 4/10 Poor #### Josh, Vancouver BC 18 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I didn’t have hot water for almost 24 hours. We booked a unit with 3 king size beds, however we only got 1 king size bed and 2 double beds! I was told they don’t have any unit with 3 king size beds. ##### Josh Stayed 6 nights in Jan 2020 ### 4/10 Poor #### Alberto 16 Feb 2020 Liked: Room comfort Disliked: Staff & service #### muy mal servicio bonito lugar Mal servicioEn general no dan agua no funciona el aire acondicionado en el restaurante de la azotea no estuvieron una hora sin personal nos trajeron la comida en mal estado y tarde en la recepción los encargados y los recepcionistas no le dieron importancia a nuestras quejas ##### Alberto Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Verified traveller 10 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location, cleanliness, helpful staff, quiet, kitchenette. ##### Verified traveller Stayed 11 nights in Jan 2020 ### 8/10 Good #### Verified traveller 8 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities The pros: Spacious, tasteful decor, nice appliances and kitchen utensils. The staff were friendly, helpful, and spoke English. Luis and Omar deserve special mention. But if you phone the front desk and they put you on hold, it might be forever. So hang up, and go down and talk to them in person. The hotel is near the beach, stores for groceries and produce, two convenience stores, and some restaurants. Our suite had a safe. The neighborhood is fairly quiet, unlike most places near 5th Avenue. For hot water, turn the taps clockwise. Then wait. Very patiently. The housekeeping service was acceptable, but we had to be proactive in requesting and obtaining toilet paper and some missing towels. The cons: The in-room wifi connection was sometimes good, but often unusable. It frequently disconnected, especially in the evenings. The wifi in public areas seemed better. Also, the gym was fairly well equipped, but it is closed from around 10 pm to 9 am. They open the roof-top lounge at 7:30 am, so why not open the adjacent gym too? Regarding the roof-top lounge, the music was always too loud, so we avoided the lounge altogether. Quiet background music is what they need. Also, the hotel has no laundry machines. The stairways are not all well-lit, and there are no handrails. Beside each stairway are glass panels that have some sharply angled corners. I cut my hand on one, so avoid touching them. Except for the unreliable wifi, most of the issues are minor, and I recommend this hotel. ##### Verified traveller Stayed 4 nights in Feb 2020 ### 6/10 Okay #### Verified traveller 4 Feb 2020 Liked: Cleanliness, property conditions & facilities, room comfort #### Beautiful Hotel - Terrible Wifi Positives: Our housekeeper Gabby was incredible & honestly made our stay at The Shore at 46th Hotel bearable. We left her a very nice tip as she is the only person at the property who seemed to be able to fix any of our issues. The room was very clean & modern just like in the photos. The pool is beautiful & has a nice view. The 2 bartenders/servers at the rooftop pool bar were very professional & provided attentive service. Negatives: The front desk was useless. The wifi in our room did not work our entire trip & cellular service/data couldn't reach our interior courtyard room on the 1st floor. We stayed at the hotel for 5 nights & made the front desk aware of our wifi outage multiple times per day. Each day they told us that "maintenance would come to the room." Maintenance only came to the room once that we saw & they wedged a wifi router in between 2 pieces of bamboo outside (exposed to the elements) on our patio. Even this did not fix our issue. I understand that some people go on vacation to "escape & get away from the world" but that is not possible for us as small business owners. We have to be able to check in on our businesses daily while we enjoy vacation. This hotel should not advertise free wifi when it is not obtainable in EVERY room. I would have rather the hotel invested in infrastructure for the wifi & charged us $5 per night to use it & it ACTUALLY WORED. Cocktails at the rooftop pool bar start at $8USD. The food is average & overpriced. ##### Verified traveller Stayed 5 nights in Jan 2020 ### 10/10 Excellent #### Verified traveller 4 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### It was a good experience. It was a very nice hotel/residence. It is more of an airbnb. It is quiet and relaxing. A couple of minutes away from a beach club. And you can start walking 5ta avenida in 5 minutes. the room was cleaned everyday. The room had 2 bedrooms both with king beds. And 2 living rooms with sofas. A/C worked great. Counted with fridge, stove, dishwasher... really good stay for the price. ##### Verified traveller Stayed 3 nights in Jan 2020 ### 10/10 Excellent #### Verified traveller 4 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Parfait, ménage régulier dans la chambre et en plus quelques attention sur le lit comme les roses c’était vraiment gentil ##### Verified traveller Stayed 10 nights in Jan 2020 ### 2/10 Terrible #### Christina 26 Jan 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Refund was promised and still not received. No hot water in showers no Wifi and cramped. 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