Title: Grand Sunset Princess - All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=49260249&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Sunset Princess - All Inclusive Travelers enjoy pristine beaches and diverse dining options at this all-inclusive resort, where relaxation meets culinary adventure ## Photo gallery for Grand Sunset Princess - All Inclusive ![Property amenity - Grand Sunset Princess - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/50000000/49270000/49260300/49260249/3a32cf2b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![9 restaurants, breakfast, lunch, dinner served; Mexican cuisine - Grand Sunset Princess - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/50000000/49270000/49260300/49260249/09927d86.jpg?impolicy=resizecrop&rw=297&ra=fit) ![On the beach, white sand, free beach shuttle, free beach cabanas - Grand Sunset Princess - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/50000000/49270000/49260300/49260249/6527d924.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor wedding area - Grand Sunset Princess - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/50000000/49270000/49260300/49260249/7b28cd49.jpg?impolicy=resizecrop&rw=297&ra=fit) ![9 restaurants, breakfast, lunch, dinner served; Mexican cuisine - Grand Sunset Princess - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/50000000/49270000/49260300/49260249/d8fbcf62.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grand Sunset Princess, in a shopping district, offers a genuine vacation retreat. Start your day with a breakfast buffet, then head to the white sand beach with free cabanas. Enjoy nine restaurants, twelve outdoor pools, an indoor pool, and swim-up bars for complete relaxation. ## Reviews 8.0 Very good ## Popular amenities - Hot tub - Breakfast included - Parking included £278 includes taxes & fees 20 Jan - 21 Jan ## Room options ### Check availability for these dates Tonight [Jan 2 - Jan 3](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=49260249&PinnedHotelID=49260249&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=49260249&PinnedHotelID=49260249&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 3 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=49260249&PinnedHotelID=49260249&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=49260249&PinnedHotelID=49260249&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=49260249&PinnedHotelID=49260249&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=49260249&PinnedHotelID=49260249&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=49260249&PinnedHotelID=49260249&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=49260249&PinnedHotelID=49260249&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds 1 bed Showing 29 of 29 rooms ### View all photos for Deluxe Suite, Garden View ![Deluxe Suite, Garden View | Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/50000000/49270000/49260300/49260249/w5754h3840x5y0-da5f4778.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, Garden View 8.0 Very good 253 reviews ### Highlights Furnished balcony Air conditioning Free rollaway/extra beds Free minibar items Flat-screen TV Renovated in 2025 Separate bedroom Ceiling fan - 597 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed ### View all photos for Deluxe Suite, Pool Access (with Bathtub, Pool View) ![Deluxe Suite, Pool Access (with Bathtub, Pool View) | Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/50000000/49270000/49260300/49260249/29ef969f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, Pool Access (with Bathtub, Pool View) 8.4 Very good 48 reviews ### Highlights Furnished balcony Air conditioning Free rollaway/extra beds Free minibar items Flat-screen TV Renovated in 2025 Separate bedroom Ceiling fan - 597 sq ft - 1 bedroom - Sleeps 3 - 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed ### View all photos for Family Club Room - Pool Access, Pool View ![Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/50000000/49270000/49260300/49260249/e4962190.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Club Room - Pool Access, Pool View 7.8 Good 13 reviews ### Highlights Furnished balcony Air conditioning Free minibar items Flat-screen TV Renovated in 2025 Ceiling fan Blackout curtains Private bathroom - 640 sq ft - Sleeps 5 - 1 King Bed and 3 Single Bunk Beds OR 2 Double Beds and 1 Single Sofa Bed ### View all photos for Family Room ![Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/50000000/49270000/49260300/49260249/e4962190.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 7.4 Good 17 reviews ### Highlights Furnished balcony Air conditioning Free minibar items Flat-screen TV Renovated in 2025 Ceiling fan Blackout curtains Private bathroom - 635 sq ft - Sleeps 5 - 1 King Bed and 3 Single Bunk Beds OR 2 Double Beds and 1 Single Sofa Bed ### View all photos for Suite (with Jacuzzi) ![Suite (with Jacuzzi) | Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/50000000/49270000/49260300/49260249/42c1ce5f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (with Jacuzzi) 8.0 Very good 39 reviews ### Highlights Furnished balcony Air conditioning Free rollaway/extra beds Free minibar items Flat-screen TV Renovated in 2025 Separate bedroom Ceiling fan - 640 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed ### View all photos for Suite with Bathtub and Outdoor Shower ![Suite with Bathtub and Outdoor Shower | Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/50000000/49270000/49260300/49260249/b339149b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite with Bathtub and Outdoor Shower 8.8 Excellent 15 reviews ### Highlights Furnished balcony Air conditioning Free minibar items LED TV Renovated in 2025 Separate bedroom Ceiling fan Blackout curtains - 640 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Double Room Deluxe with Garden View ![Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/50000000/49270000/49260300/49260249/0df4befd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Deluxe with Garden View 10.0 Exceptional 2 reviews - 592 sq ft - Sleeps 3 ### View all photos for Triple Room Luxury with Pool View ![Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/50000000/49270000/49260300/49260249/d188642e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Luxury with Pool View - 592 sq ft - Sleeps 3 ### View all photos for Single Room Premium with Garden View ![Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/50000000/49270000/49260300/49260249/115c37ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Premium with Garden View - 656 sq ft - Sleeps 1 ### View all photos for Single Room with Lake View ![Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/50000000/49270000/49260300/49260249/a859edf7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room with Lake View - 731 sq ft - Sleeps 1 ### View all photos for Single Room Deluxe with Garden View ![Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/50000000/49270000/49260300/49260249/f0b6d312.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Deluxe with Garden View 8.8 Excellent 6 reviews - 592 sq ft - Sleeps 1 ### View all photos for Double Room Deluxe with Garden View ![Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/50000000/49270000/49260300/49260249/d97f3c1b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Deluxe with Garden View - 592 sq ft - Sleeps 3 ### View all photos for Quadruple Room Deluxe with Garden View ![Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/50000000/49270000/49260300/49260249/c9c93668.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room Deluxe with Garden View - 592 sq ft - Sleeps 4 ### View all photos for Single Room Deluxe with Garden View ![Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/50000000/49270000/49260300/49260249/400c8b9a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Deluxe with Garden View - 592 sq ft - Sleeps 2 ### View all photos for Single Room Deluxe with Garden View ![Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/50000000/49270000/49260300/49260249/6f5bae78.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Deluxe with Garden View - 592 sq ft - Sleeps 3 ### View all photos for Triple Room Deluxe with Garden View ![Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/50000000/49270000/49260300/49260249/29bc1ebb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Deluxe with Garden View - 592 sq ft - Sleeps 3 ### View all photos for Triple Room Deluxe with Garden View ![Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/50000000/49270000/49260300/49260249/8c7a4aaf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Deluxe with Garden View - 592 sq ft - Sleeps 4 ### View all photos for Single Room Luxury with Pool View ![Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/50000000/49270000/49260300/49260249/e84837f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Luxury with Pool View - 592 sq ft - Sleeps 1 ### View all photos for Double Room Luxury with Pool View ![Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/50000000/49270000/49260300/49260249/b6ac28c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Luxury with Pool View - 592 sq ft - Sleeps 2 ### View all photos for Single Room Premium with Garden View ![Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/50000000/49270000/49260300/49260249/1cedf410.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Premium with Garden View - 656 sq ft - Sleeps 2 ### View all photos for Double Room Premium with Garden View ![Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/50000000/49270000/49260300/49260249/8d9809f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Premium with Garden View - 656 sq ft - Sleeps 3 ### View all photos for Double Room Premium with Garden View ![Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/50000000/49270000/49260300/49260249/180dc9aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Premium with Garden View - 656 sq ft - Sleeps 2 ### View all photos for Double Room Premium with Garden View ![Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/50000000/49270000/49260300/49260249/e5ec83e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Premium with Garden View - 656 sq ft - Sleeps 3 ### View all photos for Quadruple Room Premium with Garden View ![Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/50000000/49270000/49260300/49260249/c8438a0b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room Premium with Garden View - 656 sq ft - Sleeps 4 ### View all photos for Triple Room Premium with Garden View ![Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/50000000/49270000/49260300/49260249/73d62f87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Premium with Garden View - 656 sq ft - Sleeps 3 ### View all photos for Triple Room Premium with Garden View ![Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/50000000/49270000/49260300/49260249/2908013d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Premium with Garden View - 656 sq ft - Sleeps 4 ### View all photos for Double Room with Lake View ![Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/50000000/49270000/49260300/49260249/aa976fde.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room with Lake View - 731 sq ft - Sleeps 2 ### View all photos for Super Saver ![Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/50000000/49270000/49260300/49260249/8f993b28.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Super Saver 9.4 Exceptional 3 reviews ### Highlights Furnished balcony Air conditioning Free minibar items Flat-screen TV Renovated in 2025 Separate bedroom Ceiling fan Blackout curtains - 512 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed ### View all photos for Suite ![Suite | Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/50000000/49270000/49260300/49260249/8e76bff3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Furnished balcony Private pool Air conditioning Free minibar items Flat-screen TV Renovated in 2025 Separate bedroom Ceiling fan - 484 sq ft - 1 bedroom - Sleeps 3 - 2 Double Beds OR 1 King Bed and 1 Single Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.66917%2C-87.02861&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=HBJl2IHuGrwBVy2IPhOalWG_Z0s=) Prolongación 5ta Avenida Mza 20 Lote 006, Playa del Carmen, QROO, 77710 #### What's nearby - Playa Xcalacoco \- 16 min walk \- 0.9 miles - Quinta Avenida \- 14 min drive \- 5.5 miles - Playa del Carmen Main Beach \- 15 min drive \- 5.7 miles - Xcaret Eco Theme Park \- 27 min drive \- 11.6 miles - Maroma Beach \- 29 min drive \- 8.3 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 51 min drive #### Restaurants - ‪Amaranto - ‬15 min walk - ‪Piano Bar - ‬17 min walk - ‪Mike’s Coffee - ‬17 min walk - ‪El Beso Pool Bar - ‬14 min walk - ‪Steakhouse - ‬12 min walk ## About this property ### Grand Sunset Princess - All Inclusive Luxury all-inclusive property remodelled in 2025 and located near El Camaleón Mayakoba Golf Course You can look forward to a free breakfast buffet, a nightclub and 3 swim-up bars at Grand Sunset Princess - All Inclusive. With a beachfront location, free beach cabanas and 2 beach bars, this property is the perfect place to soak up some sun. Treat yourself to aromatherapy, a body treatment or reflexology at the on-site spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner and Mexican cuisine. Fitness classes are offered at the health club; other things to do include basketball, beach volleyball and archery. Stay connected with free in-room WiFi, and guests can find other amenities, such as 3 poolside bars and a free daily manager's reception. Additional perks include: - 12 outdoor pools and an indoor pool, along with 3 swim-up bars, free cabanas and sunloungers - Free self-parking - 6 outdoor tennis courts, a water park (surcharge) and babysitting (surcharge) - A 24-hour front desk, a banquet hall and beach umbrellas - Guest reviews speak highly of the dining options, beach locale and pool Room features All 672 rooms include comforts such as furnished balconies and air conditioning, in addition to perks such as free stocked minibars and free WiFi. Guest reviews highly rate the cleanliness, size rooms at the property. Other amenities include: - Bathrooms with separate baths/showers and free toiletries - Wardrobes/cupboards, ceiling fans and daily housekeeping ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks and beverages included ### Activities and facilities/equipment All non-motorised water sports are included. ### Land activities Fitness facilities Football Tennis Volleyball ### Lessons/classes/games Aerobics Dancing ### Entertainment Access to on-site nightclubs On-site live performances ## Similar properties ![View from property](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/d876d904.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean Riviera Paradise All Inclusive Playa del Carmen - Pool - All-inclusive - Spa - Kids’ pool 8.4 Very good 2,724 reviews £345 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=15099903&PinnedHotelID=15099903&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand](https://images.trvl-media.com/lodging/2000000/1530000/1524400/1524371/f2fe3ce8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Catalonia Playa Maroma – All Inclusive Maroma - 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Pool - Hot tub - All-inclusive - Spa 7.0 Good 1,465 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=919643&PinnedHotelID=919643&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/660000/659800/659775/be379ea7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Catalonia Riviera Maya Resort and Spa All Inclusive Puerto Aventuras - On private beach - Pool - Hot tub - Breakfast included 8.0 Very good 1,186 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=659775&PinnedHotelID=659775&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/1e051b4a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Occidental at Xcaret Destination - All Inclusive Playa del Carmen - On private beach - Pool - Breakfast included - All-inclusive 8.2 Very good 5,106 reviews £422 includes taxes & fees 28 Jan - 29 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=882765&PinnedHotelID=882765&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free beach shuttle - Free uncovered self parking on site - Limited on-site self parking ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:30 AM - 2 beach bars - 3 poolside bars - 3 swim-up bars - 9 bars/lounges - 9 restaurants - A coffee shop/cafe - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Restaurants on site - Buffet Naranja - La Hacienda - La Vaqueria - Le Fleur - Mamma Mia ### Things to do - 12 outdoor pools - 6 outdoor tennis courts - Arcade/game room - Archery - Basketball - Beach volleyball - Billiards/pool table - Children's pool - Evening entertainment - Fitness classes - Free children's club - Full-service spa - Health club - Hot tub - Indoor pool - Nightclub - Playground - Sauna - Shopping - Steam room - Table tennis - Tennis lessons - Water park ### Family friendly - 12 outdoor pools - Arcade/game room - Babysitting (surcharge) - Children's pool - Free children's club - Free supervised activities for children - Indoor pool - Laundry facilities - Lifeguards on site - Living room - Playground - Snack bar/deli - Water park (surcharge) ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 5 meeting rooms - 5,425 square feet of conference space ### Outdoors - Beach towels - Beach umbrellas - Free beach cabanas - Free pool cabanas - Garden - On the beach - Outdoor entertainment area - Outdoor furniture - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 15 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Outdoor treatment areas - Reflexology - Sauna - Spa open daily - Steam room - Swedish massages - Turkish bath ### Accessibility - No lift ### More - Banquet hall - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Lifeguards - Reception hall - Renovated entire property - November 2025 - Smoke-free property - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Shampoo - Soap - Towels provided ### Food and drink - Espresso maker - Free bottled water - Free stocked minibar ### More - Air conditioning (climate-controlled) - Ceiling fan - Desk - Iron/ironing board - Living room - Phone - Safe - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: MXN 50 ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Late check-out fee: MXN 50 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property uses eco-friendly cleaning products Noise-free guestrooms cannot be guaranteed Safety features at this property include a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 8:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Grand Sunset Princess All Inclusive Grand Sunset Princess All Suites Resort Grand Sunset Princess - All Inclusive Playa del Carmen Grand Sunset Princess All Suites Resort Spa All Inclusive Grand Sunset Princess - All Inclusive All-inclusive property ## Frequently asked questions ### Does Grand Sunset Princess - All Inclusive have a pool? ### How much does it cost to stay at Grand Sunset Princess - All Inclusive? ### Is Grand Sunset Princess - All Inclusive pet-friendly? ### How much is parking at Grand Sunset Princess - All Inclusive? ### What time is check-in at Grand Sunset Princess - All Inclusive? ### What time is check-out at Grand Sunset Princess - All Inclusive? ### Are there all-inclusive benefits at Grand Sunset Princess - All Inclusive? ### Where is Grand Sunset Princess - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grand Sunset Princess - All Inclusive Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.0 Amenities ### 9.4 Staff & service ### 8.0 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 25 8 - Good 11 6 - Okay 8 4 - Poor 1 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### Kristina 20 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was so amazing and kind and everything was delicious and clean. ##### Kristina Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Jose Daniel 27 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Relaxing place!!! ##### Jose Daniel Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Sandhya 19 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was spotless… all new amenities… very clean and friendly staff. Tons of activities and shows for kids and adults too. ##### Sandhya Stayed 4 nights in Dec 2025 ### 8/10 Good #### Amber 29 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities We had a great stay. There was some construction going on so some of the resort was closed. The rooms were clean and well kept up with while we were there. The staff was very friendly and helpful. ##### Amber Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Mehrdad 30 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Best of all are the staff. Super kind. Next the best service, very clean pools. Great food. Our entire family had fun ![](https://a.travel-assets.com/ugc/hotel-reviews/75351c9d-d451-4880-b369-9351aee0e895-1767053345164.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mehrdad Stayed 5 nights in Dec 2025 ### 6/10 Okay #### Valery P 24 Dec 2025 Liked: Cleanliness, property conditions & facilities The staff was kind the food was less then average ##### Valery P Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Ana 22 Dec 2025 Liked: Cleanliness, property conditions & facilities Exceptional ##### Ana Stayed 4 nights in Nov 2025 ### 6/10 Okay #### SehajPal 22 Dec 2025 Liked: Cleanliness, amenities Rooms were great but alcohol was watered down ##### SehajPal Stayed 5 nights in Dec 2025 ### 8/10 Good #### Terence 18 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities staff was excellent food good. only problem was the room on main level you can hear people walking above you and every time they used the washroom you could hear them plus got a sewer gas smell and lots of small bugs in the room ##### Terence Stayed 7 nights in Dec 2025 ### 2/10 Terrible #### Kapil 25 Dec 2025 Liked: Cleanliness, property conditions & facilities The food was horrible. Not worth the price and everything else was overpriced. ##### Kapil Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Patricia 7 Dec 2025 Great esience ##### Patricia Stayed 8 nights in Nov 2025 ### 10/10 Excellent #### Guadalupe 10 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great experience ##### Guadalupe Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Jesus Rafael 20 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities . ##### Jesus Rafael Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Melissa M 11 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love the new updated rooms they were clean. Staff was amazing. The poor area was good. It wasn’t crowded. They had good music playing. ![](https://a.travel-assets.com/ugc/hotel-reviews/ca06073f-09a6-46f4-b53b-4a2ddae7ef08-1762887816544.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/03400faf-ad99-4234-ba57-8eedc22f9d04-1762887816738.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4e728729-20bf-43cf-b286-2d0e3c3514dd-1762887814649.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/289d16bd-2942-461b-b432-8c08d3090529-1762887813483.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Melissa M Stayed 3 nights in Nov 2025 ### 8/10 Good #### Rayce 29 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The construction was one of the down sides. Otherwise the staff was friendly and helpful. The food was good. Staff at the smaller buffet was the best. The restaurants by reservation were ok, we ended up leaving two of them and going to the buffet as the food was not better in the restaurants. ##### Rayce Stayed 6 nights in Nov 2025 ### 6/10 Okay #### Linda 28 Dec 2025 Liked: Cleanliness No where for soap or shampoo in shower. Room numbers in hall are incorrect. Half the resort was under construction. No stairs in or out of pools. Food and services were excellent, facilities was challenging. An animal opened the closed screen door and came in our room one night! ##### Linda Stayed 7 nights in Dec 2025 ### 6/10 Okay #### mario 17 Dec 2025 Liked: Cleanliness, staff & service, amenities Did not use the spa,the courtesy massage was only at a set time for the price I paid they should have given out more free services plus they did not have any place for night life to dance the show were mediocres the light in the platum room pool did not work. ![](https://a.travel-assets.com/ugc/hotel-reviews/e7d520f4-fb54-408f-86fe-2c086eeda2d5-1765938593512.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### mario Stayed 6 nights in Dec 2025 ### 4/10 Poor #### Gesty-Rose 19 Nov 2025 Disliked: Amenities, property conditions & facilities The room was okay but had a st4ong smell if urinr. The staff are not very friendly and rhe buffet lavks attention. ##### Gesty-Rose Stayed 7 nights in Nov 2025 ### 8/10 Good #### Najee 17 Nov 2025 Liked: Cleanliness Overall, the hotel is nice. A little dated. There was a lot of construction going on at the time of our visit. This resulted in some property amenities being unavailable. The kids water playground was under construction. There are also a lot of raccoon like animals that will come poolside and steal your food and drinks. The animals were not aggressive, but definitely an annoyance. The rooms were nice and clean. The staff was very friendly. ##### Najee Stayed 4 nights in Nov 2025 ### 8/10 Good #### Barbara Louise 10 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was newly remodelled, the staff and service levels were amazing. I would have given 5 stars, but most of the amenities were closed due to renovation of Grand Riviera Princess, for example I booked the hydrotherapy on the app. When i arrived for the appointment, I was told they dont monitor the app because the pool is closed. I would have appreciated knowing that part of the resort was closed. All in all, we had a great vacation and will probably return next year. ##### Barbara Louise Stayed 8 nights in Nov 2025 ### 2/10 Terrible #### Layla 29 Dec 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Due to a last minute booking glitch the previous day and despite multiple attempts to call the reservations line and not getting through to the correct service or being disconnected. My daughter was left off my original booking I made directly with the resort. This was on Dec 23rd. I thought we would rectify this and pay the difference when we got to the hotel but front desk staff told me I would have to make an entire new booking (and an additional room) for my daughter who is 16 and that because reservations is located in Spain and closed early for holiday Dec 24th, it was not available to add her to my existing reservation and told me to book through Expedia. The Expedia booking process was good. After having to pay an astronomical amount and booking a second room that we did not use we were given our room. Immediately upon entering the resort we noticed very few guests. The front lobby was much as I remembered it from two years ago, even updated. But once we entered the resort grounds itself, we were disappointed to see that it appeared somewhat run down and neglected. The room we were given was also updated but had an open concept glass bathroom that lacked privacy and disturbed the other person as the lights shone through to the sleeping area when someone used it at night. On our last night we had a very disturbing and scary experience in which we were targeted and followed by three men and made to feel intimidated. I am also reporting this incident directly. ##### Layla Stayed 3 nights in Dec 2025 ### 2/10 Terrible #### Dina 31 Dec 2025 Disliked: Cleanliness, amenities, property conditions & facilities Our stay at Grand Riviera Princess was a disaster. We travel to Mexico often, and this was by far the worst resort experience we’ve had. At check-in, our luggage was taken by a separate cart, but we were given incorrect directions on where to go. We were told to wait for a shuttle but were never shown the correct pickup location. We wandered the massive property in the wrong direction for over an hour until I had to return to the front desk and force an employee to walk us to the right spot. No one explained any amenities — no shows, schedules, or directions. The buffet was terrible, with very limited and poor-quality options. The property is dated and poorly maintained. Pools had heavy rust stains and were not heated. The beachfront was unsafe and unusable — erosion, fallen palm trees in the water, exposed roots, rocks, and garbage. No one was swimming. Inside the room/buildings: broken lighting (no parts to fix it), a toilet not anchored to the floor, and bat droppings on interior walls. After completing the survey, we were called to the concierge office. The employee was dismissive, only writing notes and repeatedly saying he was “not allowed to compensate” us — even though I never asked for compensation. I was explaining guests should be warned in advance about major issues. He promised management would follow up. No one ever did. Poor management, poor maintenance, zero customer care. We will never return! ![](https://a.travel-assets.com/ugc/hotel-reviews/ff01f634-6c5a-4d25-939c-15770ce13b9d-1767223324785.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Dina Stayed 4 nights in Dec 2025 ### 2/10 Terrible #### Gaurao Vijay 29 Dec 2025 Disliked: Cleanliness, property conditions & facilities My experience with Expedia and Grand Sunset Princess was extremely disappointing and stressful. Upon arrival at the hotel, I was told that my booking showed an infant instead of a child. This was shocking because there is no clear or obvious option in the Expedia app that shows this distinction, and I have booked many trips through different platforms without ever making such a mistake. Instead of trying to resolve this reasonably, the hotel staff refused to acknowledge that this could be a system or app issue. They demanded that I pay an extra fee based on the same-day hotel rate, which was significantly higher than the rate I originally booked. This felt unfair and exploitative. I contacted Expedia expecting support, but they were equally unhelpful. The agent gave me only two options: Pay the inflated difference demanded by the hotel, or Cancel the booking and receive a refund only according to hotel policy, which meant not a full refund. This completely defeats the purpose of booking through an agent or travel platform—to help resolve issues when something goes wrong. Neither Expedia nor Grand Sunset Princess showed any willingness to take responsibility or offer a fair solution for what was clearly a minor and unintentional booking issue. The lack of customer support, flexibility, and basic understanding ruined the start of my vacation I strongly advise travelers to avoid using the Expedia app and to think twice before book this hotel ##### Gaurao Vijay Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Joydeep 2 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Great experience. Recommend 100% Went there with the family and everyone had a great and relaxing time.. ##### Joydeep Stayed 9 nights in Dec 2025 ### 6/10 Okay #### Ramona 30 Dec 2025 Liked: Cleanliness, property conditions & facilities The room and hotel were beautiful and well maintained. Most of the staff did not speak to you unless you addressed them first. Bartenders were very friendly. There needs to be more entertainment throughout the day and at night. There was no night life. Had to leave the hotel in order to have a good time at night. The food was ok, nothing grand. ##### Ramona Stayed 6 nights in Dec 2025 ## Expedia's Latest Trends ### Hotels > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > > [Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h23056532.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Grand Tulum - 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