Title: The Carmen Hotel - Ocean Front Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Carmen Hotel - Ocean Front Oceanfront paradise awaits with a rooftop bar and world-class shopping just steps away from this Playa del Carmen retreat ## Photo gallery for The Carmen Hotel - Ocean Front ![Outdoor pool, pool umbrellas - The Carmen Hotel - Ocean Front (Playa del Carmen)](https://images.trvl-media.com/lodging/17000000/16040000/16036500/16036497/53171514.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property – evening/night - The Carmen Hotel - Ocean Front (Playa del Carmen)](https://images.trvl-media.com/lodging/17000000/16040000/16036500/16036497/1df0a2ca.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Beach bar - The Carmen Hotel - Ocean Front (Playa del Carmen)](https://images.trvl-media.com/lodging/17000000/16040000/16036500/16036497/f15a783a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room - The Carmen Hotel - Ocean Front (Playa del Carmen)](https://images.trvl-media.com/lodging/17000000/16040000/16036500/16036497/015a609e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - The Carmen Hotel - Ocean Front (Playa del Carmen)](https://images.trvl-media.com/lodging/17000000/16040000/16036500/16036497/bba3a7b8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near Playa del Carmen Maritime Terminal, The Carmen Hotel - Ocean Front offers an oceanfront retreat with a rooftop terrace and poolside bar. Enjoy the outdoor pool, unwind at the restaurant, or explore nearby shopping thanks to concierge services. Guests rave about the hotel's helpful staff. ## Reviews 8.2 Very good ## Popular amenities - Free Wi-Fi - Air-conditioning - Bar £113 includes taxes & fees 23 Jan - 24 Jan ## Room options ### Check availability for these dates Tonight [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=16036497&PinnedHotelID=16036497&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=16036497&PinnedHotelID=16036497&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 17 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=16036497&PinnedHotelID=16036497&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=16036497&PinnedHotelID=16036497&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=16036497&PinnedHotelID=16036497&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=16036497&PinnedHotelID=16036497&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=16036497&PinnedHotelID=16036497&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=16036497&PinnedHotelID=16036497&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Reef Suite King ![Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/17000000/16040000/16036500/16036497/61ebed3f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Reef Suite King 10.0 Exceptional 2 reviews ### Highlights Balcony Air conditioning LED TV Premium bedding Blackout curtains Ceiling fan Private bathroom Hairdryer - 366 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Coral Suite ![Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/17000000/16040000/16036500/16036497/3d5e46c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Coral Suite 8.4 Very good 7 reviews ### Highlights Balcony Air conditioning LED TV Premium bedding Blackout curtains Ceiling fan Private bathroom Hairdryer - 366 sq ft - City view - Sleeps 4 - 2 Queen Beds ### View all photos for Reef Suite King ![Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/17000000/16040000/16036500/16036497/6a9235d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Reef Suite King 7.8 Good 9 reviews ### Highlights Balcony Air conditioning LED TV Premium bedding Blackout curtains Ceiling fan Private bathroom Hairdryer - 366 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Captain's Suite ![Captain's Suite | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/17000000/16040000/16036500/16036497/a5c692f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Captain's Suite ### Highlights Balcony Air conditioning LED TV Premium bedding Blackout curtains Ceiling fan Private bathroom Hairdryer - 646 sq ft - Partial ocean view - Sleeps 2 - 1 King Bed ### View all photos for Sunrise Suite ![Sunrise Suite | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/17000000/16040000/16036500/16036497/27832bff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sunrise Suite 8.0 Very good 8 reviews ### Highlights Balcony Air conditioning LED TV Premium bedding Blackout curtains Ceiling fan Private bathroom Hairdryer - 344 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Grand Ocean Suite ![Grand Ocean Suite | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/17000000/16040000/16036500/16036497/92d42613.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Ocean Suite ### Highlights Balcony Air conditioning LED TV Premium bedding Blackout curtains Ceiling fan Private bathroom Hairdryer - 538 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Owner´s Suite ![Owner´s Suite | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/17000000/16040000/16036500/16036497/c532445f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Owner´s Suite ### Highlights Balcony Air conditioning LED TV Premium bedding Blackout curtains Ceiling fan Private bathroom Hairdryer - 764 sq ft - Ocean view - Sleeps 2 - 1 King Bed ## You may also like Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/20000000/19140000/19138900/19138867/52fe08ca_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Downtown Hotel - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Carmen-Hotel-Ocean-Front.h16036497.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Carmen-Hotel-Ocean-Front.h16036497.Hotel-Information) ## About the area Located on the beach, The Carmen Hotel - Ocean Front is in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen with great shopping. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Playacar Beach. Xcaret Eco Theme Park and Xplor Theme Park are not to be missed. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62767%2C-87.07558&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3duYLMwqFBamlpb3EDkYli_uN00=) Playa del Carmen, QROO ### What's nearby - Central Square \- 5 min walk \- 0.3 miles - Quinta Avenida \- 8 min walk \- 0.5 miles - Quinta Alegría Shopping Mall \- 9 min walk \- 0.5 miles - Playa del Carmen Main Beach \- 10 min walk \- 0.5 miles - Mamitas Beach \- 14 min walk \- 0.8 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive ### Restaurants - ‪Logia Café - ‬2 min walk - ‪Club SociaL - ‬2 min walk - ‪El Tapas Restaurante - ‬1 min walk - ‪Osteria De Roma - ‬2 min walk - ‪Café Andrade - ‬1 min walk ## About this property ### The Carmen Hotel - Ocean Front Luxury hotel near Quinta Avenida Close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, The Carmen Hotel - Ocean Front provides a poolside bar, a rooftop terrace and a bar. Free in-room WiFi and a restaurant are available to all guests. Other perks include: - An outdoor pool, along with pool umbrellas - Cooked-to-order breakfast (surcharge), concierge services and a lift - Luggage storage, a 24-hour front desk and smoke-free property - Beach umbrellas and tour/ticket information - Guest reviews speak highly of the pool, helpful staff and proximity to shopping Room features All guest rooms at The Carmen Hotel - Ocean Front include thoughtful touches, such as premium bedding and laptop-compatible safes, as well as amenities, such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property. Other amenities include: - Bathrooms with baths or showers and free toiletries - 50-inch LED TVs with streaming services and digital channels - Balconies, ceiling fans and daily housekeeping ## Similar properties ![Smart TV](https://images.trvl-media.com/lodging/17000000/16040000/16035900/16035802/c1ec7c8c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luciana Hotel & Beach Club Downtown Playa del Carmen - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.2 Very good 606 reviews £103 includes taxes & fees 26 Jan - 27 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=16035802&PinnedHotelID=16035802&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1830000/1828600/1828518/77fcca03.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Playa Palms Beach Hotel Downtown Playa del Carmen - Pool - Kitchen - Free Wi-Fi - Air-conditioning 8.6 Excellent 1,751 reviews £103 includes taxes & fees 26 Jan - 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24 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-24&selected=33273173&PinnedHotelID=33273173&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/6000000/5160000/5151400/5151337/14971325.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Pasion Hotel Boutique by Bunik Downtown Playa del Carmen - Pool - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 1,254 reviews £36 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=5151337&PinnedHotelID=5151337&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/4000000/3780000/3779100/3779009/c08aa37a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cache Hotel Boutique - Adults Only Downtown Playa del Carmen - Pool - Breakfast included - Spa - Free Wi-Fi 8.2 Very good 722 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=3779009&PinnedHotelID=3779009&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8 AM to 8:00 PM, pool loungers](https://images.trvl-media.com/lodging/2000000/1680000/1671500/1671407/6284d7bd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Magic Blue Spa Boutique Hotel-Adult Only Downtown Playa del Carmen - Pool - Spa - Free Wi-Fi - Restaurant 9.0 Wonderful 783 reviews £145 includes taxes & fees 10 Feb - 11 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=1671407&PinnedHotelID=1671407&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 10 to 15 per person - A bar/lounge - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Deck 5 ### Things to do - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Beach umbrellas - On the beach - On the waterfront - Pool umbrellas - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (150 centimetre wide door) - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (100 centimetre high) - Wheelchair-accessible restaurant ### More - 1 building - 5 floors - Built in 2016 - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 50-inch LED TV with digital channels - Streaming services ### Food and drink - Free bottled water ### More - Air conditioning (climate-controlled) - Ceiling fan - Desk - Iron/ironing board - Laptop-compatible safe - Mobile key entry ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 6:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals welcome) ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 3.15 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 10 to 15 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number 008-007-007241/2025 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Guests under 18 years old are not permitted at this adults-only property Construction is underway at a neighbouring building and there may be noise disturbance from the construction work ### Property is also known as Carmen Hotel Playa del Carmen Carmen Hotel Carmen Playa del Carmen ## Frequently asked questions ### Does The Carmen Hotel - Ocean Front have a pool? ### How much does it cost to stay at The Carmen Hotel - Ocean Front? ### Is The Carmen Hotel - Ocean Front pet-friendly? ### How much is parking at The Carmen Hotel - Ocean Front? ### What time is check-in at The Carmen Hotel - Ocean Front? ### What time is check-out at The Carmen Hotel - Ocean Front? ### Where is The Carmen Hotel - Ocean Front located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Carmen Hotel - Ocean Front Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 9.6 Location ### 8.4 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 399 8 - Good 189 6 - Okay 86 4 - Poor 51 2 - Terrible 61 ## Reviews ### 8/10 Good #### Payton Sydney 10 Dec 2025 Liked: Staff & service, property conditions & facilities Overall, nice beach access hotel right on the Main Street in playa del Carmen. Walkable distance to shops, restaurants and beach. ##### Payton Sydney Stayed 5 nights in Dec 2025 ### 8/10 Good #### doug 29 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The room is very nice, and the staff is terrific. The cleaning services every day are very good and the views from the hotel are great and the location is great. It’s right next to Muza a very nice restaurant. There is also a restaurant in the hotel when tourism is at its peak. ##### doug Stayed 10 nights in Dec 2025 ### 10/10 Excellent #### Yessenia 19 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel !! The service amazing . ##### Yessenia Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Francisco 10 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and plenty to do. ##### Francisco Stayed 2 nights in Jun 2025 ### 6/10 Okay #### Erendira 18 Sept 2025 Disliked: Cleanliness, staff & service #### Great location but bad service The location was great for this hotel. However the staff was rude and dismissive. Also, a couple of our rooms were not thoroughly cleaned even after mentioning to cleaning staff that there was a roach in the room. ![](https://a.travel-assets.com/ugc/hotel-reviews/69248ea3-3baa-4776-a3f5-a2de154dc15b-1758174268951.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Erendira Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Jackie 22 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice room but definitely starting to show its age. Main vent in center of room leaked water the entire stay. For the proce and location its well worth it though. ##### Jackie Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Darren 3 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location. Spacious room. ##### Darren Stayed 3 nights in May 2025 ### 10/10 Excellent #### Christina 8 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent location beach front and walk downtown ##### Christina Stayed 7 nights in Jan 2025 ### 8/10 Good #### Vanness 19 May 2025 Liked: Staff & service Great location, property was a bit outdated nice rooftop staff was nice. ##### Vanness Stayed 3 nights in May 2025 ### 10/10 Excellent #### Deymi 8 Dec 2024 The location was great and also very clean. I will definitely book there for my next vacation. ##### Deymi Stayed 5 nights in Nov 2024 ### 10/10 Excellent #### Sharon 27 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Love it here The ocean breezes, unique rooms, the music from the club next door, and great location make this one of my favorite places in Playa ##### Sharon Stayed 1 night in Dec 2024 ### 8/10 Good #### DOUGLAS ROBERT 6 May 2025 Liked: Cleanliness, staff & service The location is excellent and the staff was very nice. Unfortunately, most of the plumbing needs to be replaced ##### DOUGLAS ROBERT Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### Plutarco 24 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I would definitely go back beautiful view and love iit ##### Plutarco Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Valentin 2 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, amazing room views, great staff. Building itself a bit run down; it has unique features, feels like on a cruise. Would recommend for the location and uniqueness. ##### Valentin Stayed 4 nights in Feb 2025 ### 8/10 Good #### Patricia 7 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very well located on the beach. Nice room design and nice rooftop Pool-Bar. ##### Patricia Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Doralia 24 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location !!! ##### Doralia Stayed 1 night in Jun 2024 ### 10/10 Excellent #### David 14 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### PDC great location on the beach Great location and accommodations. Would stay here again ##### David Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Shane 11 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is well situated within Playa Del Carmen. Being on the the beach was amazing, having breakfast or lunch seconds from your room was great. I would definitely stay again. ##### Shane Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### ANGEL 4 Nov 2023 Liked: Cleanliness, room comfort, communication #### Great location Friendly staff and great location ##### ANGEL Stayed 5 nights in Oct 2023 ### 10/10 Excellent #### Steve 1 Nov 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Fun place! Amazing location, super friendly and attentive staff. ##### Steve Stayed 1 night in Oct 2023 ### 10/10 Excellent #### BatEl 10 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a great location at the center of 5th avenue the busiest street in Playa de carmen. I would definately stay there again for a great location purpose. ##### BatEl Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Jordan 13 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Looked forward to breakfast everyday. Loved our stay. ##### Jordan Stayed 7 nights in Feb 2024 ### 6/10 Okay #### David 2 Jan 2025 This hotel was fine. It was safe. And centrally located. ##### David ### 10/10 Excellent #### Frederick 11 Nov 2023 Liked: Cleanliness, room comfort, communication #### Excellent option to stay Great place to stay ! Very well located and the staff was very helpful and informative. The place is beautiful and we all were very happy during our stay. ![](https://a.travel-assets.com/ugc/hotel-reviews/99DE8FCF8D8B59933AE1B48F96E2AD8466D1A85E1699736476624.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Frederick Stayed 2 nights in Nov 2023 ### 8/10 Good #### Tina 3 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities Decent price close to the beach neat riom and close to shopping and restaurants ##### Tina Stayed 6 nights in Nov 2023 ## Expedia's Latest Trends ### Hotels > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > > [Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h23056532.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - 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