Title: Hyatt Zilara Riviera Maya Adults Only All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=906203&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hyatt Zilara Riviera Maya Adults Only All Inclusive Travelers can start their day with beach yoga or an aromatherapy session, then end it savoring Italian cuisine under the stars at this adults-only retreat ## Photo gallery for Hyatt Zilara Riviera Maya Adults Only All Inclusive ![Aerial view - Hyatt Zilara Riviera Maya Adults Only All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/910000/906300/906203/d36e987a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/e2347551-04a0-4a08-b280-72c00eb9906f-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![52-inch TV with cable channels, ping pong - Hyatt Zilara Riviera Maya Adults Only All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/910000/906300/906203/70be04b2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sun deck - Hyatt Zilara Riviera Maya Adults Only All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/910000/906300/906203/c499bc21.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, open 8:00 AM to 7:00 PM, pool cabanas (surcharge) - Hyatt Zilara Riviera Maya Adults Only All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/1000000/910000/906300/906203/15136159.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Hyatt Zilara Riviera Maya Adults Only All Inclusive offers relaxation and activity. Enjoy hot stone massages at the spa or drinks at swim-up and poolside bars. Daily activities include designer shopping, live entertainment, and fitness and yoga classes. VIP Access ## Reviews 9.0 Wonderful ## Popular amenities - Hot tub - Parking included - Free Wi-Fi £384 includes taxes & fees 5 Apr - 6 Apr VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Mar 12 - Mar 13](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=906203&PinnedHotelID=906203&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=906203&PinnedHotelID=906203&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 13 - Mar 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=906203&PinnedHotelID=906203&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=906203&PinnedHotelID=906203&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 13 - Mar 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=906203&PinnedHotelID=906203&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=906203&PinnedHotelID=906203&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 20 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=906203&PinnedHotelID=906203&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=906203&PinnedHotelID=906203&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 11 of 11 rooms ### View all photos for Junior Suite Tropical View Double ![Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/910000/906300/906203/1ebc3539.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Tropical View Double 8.0 Very good 8 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items TV Renovated in 2022 Premium bedding Ceiling fan - Garden view - 474 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Junior Suite Tropical View King ![Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/910000/906300/906203/7eda5a8a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Tropical View King 9.6 Exceptional 15 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items TV Renovated in 2022 Premium bedding Ceiling fan - Garden view - 474 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Club Level Junior Suite Tropical View Swim Out King ![Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/910000/906300/906203/c3396a92.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Level Junior Suite Tropical View Swim Out King 9.6 Exceptional 10 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items TV Renovated in 2022 Premium bedding Ceiling fan - Garden view - 570 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Club Level Master Suite Ocean Front King ![Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/910000/906300/906203/d0d20198.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Level Master Suite Ocean Front King ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free minibar items TV Renovated in 2022 Premium bedding - Sea view - 1033 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Club Level Junior Suite Ocean Front Double ![View from room](https://images.trvl-media.com/lodging/1000000/910000/906300/906203/828c5c3e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Level Junior Suite Ocean Front Double ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items TV Renovated in 2022 Premium bedding Ceiling fan - Ocean view - 570 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Club Level Junior Suite Ocean Front King ![Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/910000/906300/906203/c6809d95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Level Junior Suite Ocean Front King ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items TV Renovated in 2022 Premium bedding Ceiling fan - Ocean view - 570 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Club Level Junior Suite Ocean Front Private Pool King ![Club Level Junior Suite Ocean Front Private Pool King | Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/910000/906300/906203/3f068aed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Level Junior Suite Ocean Front Private Pool King 9.0 Wonderful 2 reviews ### Highlights Balcony Private pool Air conditioning Connecting rooms available Free minibar items TV Renovated in 2022 Premium bedding - Sea view - 678 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Club Level Junior Suite Pool View Swim Out King ![Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/910000/906300/906203/7eda5a8a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Level Junior Suite Pool View Swim Out King 8.6 Excellent 8 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items TV Renovated in 2022 Premium bedding Ceiling fan - Resort view - 603 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite Ocean View King ![Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/910000/906300/906203/6eca6776.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Ocean View King 9.6 Exceptional 15 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items TV Renovated in 2022 Premium bedding Ceiling fan - Ocean view - 474 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Club Level Junior Suite Ocean Front Swim Out King ![Club Level Junior Suite Ocean Front Swim Out King | Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/910000/906300/906203/01013f9f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Level Junior Suite Ocean Front Swim Out King ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items TV Renovated in 2022 Premium bedding Ceiling fan - Ocean view - 678 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Club Level Presidential Suite King ![Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/910000/906300/906203/21f82447.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Level Presidential Suite King ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free minibar items TV Renovated in 2022 Premium bedding - 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All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 7.8 Good 1,002 reviews £273 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-El-Beso-All-Inclusive-Adults-Only.h15099921.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=19c85e47-4a74-4f9e-bf5a-9483b4e49650&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) ## About the area Located on the beach, Hyatt Zilara Riviera Maya Adults Only All Inclusive is in Riviera Maya, a neighbourhood in Playa del Carmen. Xplor Theme Park and Puerto Aventuras Marina are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Xpu-ha Beach. Don't miss out on a visit to Xcaret Eco Theme Park. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.69673%2C-87.01665&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-5RiTQnFbMAmKYLTJGvfftX9k4o=) Carretera Federal 387 Chetmal Cancun, Km 299, Playa del Carmen, QROO, 77710 ### What's nearby - El Camaleón Mayakoba Golf Course 6 min drive \- 2.4 miles - Gran Coyote Golf 7 min drive \- 4.2 miles - Tres Rios Ecopark 8 min drive \- 2.4 miles - Playa Xcalacoco 10 min drive \- 5.0 miles - Playa Paraiso Golf Course 10 min drive \- 7.9 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 44 min drive ### Restaurants - Black & White 8 min drive - Festival 7 min drive - El Charro 8 min drive - Jaal-Ha 9 min drive - Beach Bar 9 min drive ## About this property ### Hyatt Zilara Riviera Maya Adults Only All Inclusive Luxury all-inclusive property renovated in 2022 and located near Quinta Alegría Shopping Mall Located close to Maroma Beach, Hyatt Zilara Riviera Maya Adults Only All Inclusive provides a swim-up bar, a poolside bar and a corner/local shop. With a beachfront location, beach cabanas and beach yoga, this property is the perfect place to soak up some sun. Indulge in a sports massage, a body treatment and hydrotherapy at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and Italian cuisine. Fitness classes and yoga classes are offered at the gym; Hyatt Zilara Riviera Maya Adults Only All Inclusive also has concerts and live shows, a terrace and shopping on-site. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a coffee shop/cafe and a garden. You'll also find perks such as: - An outdoor pool along with cabanas, sunloungers and pool umbrellas - Free self-parking and valet parking - Free bike hire, a free beach club on-site and express check-in - Massage treatment rooms, luggage storage and a ballroom - Guest reviews say great things about the beach locale, pool and helpful staff Room features All 291 rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and free stocked minibars. Guest reviews highly rate the cleanliness rooms at the property. Extra conveniences in all rooms include: - LED light bulbs and eco-friendly cleaning products - Bathrooms with rainfall showers and eco-friendly toiletries - 52-inch TVs with cable channels - Wardrobes/cupboards, balconies and coffee/tea makers ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks and beverages included 24-hour room service In-room minibar (all beverages included) ### Activities and facilities/equipment All land activities and use of recreational facilities and equipment are included. ### Land activities Fitness facilities ### Lessons/classes/games Aerobics Bartending Language Yoga ### Entertainment On-site entertainment and activities On-site live performances ## Similar properties ![Free minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/d595874f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean Riviera Paradise All Inclusive Playa del Carmen - Pool - All-inclusive - Spa - Kids’ pool 8.4 Very good 2,833 reviews £246 includes taxes & fees 12 Apr - 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Adults Only - All Inclusive Corasol - Pool - All-inclusive - Spa - Pet-friendly 9.2 Wonderful 1,005 reviews £595 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=68897679&PinnedHotelID=68897679&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bars/lounges, poolside bar](https://images.trvl-media.com/lodging/2000000/1790000/1785200/1785105/3712490a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Blue Diamond Luxury Boutique - All Inclusive - Adults Only Riviera Maya - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 939 reviews £276 includes taxes & fees 24 Mar - 25 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=1785105&PinnedHotelID=1785105&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/61000000/60050000/60043200/60043197/b72060eb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Secrets Riviera Cancún All Preferred - Adults Only - All inclusive Puerto Morelos - On private beach - Pool - Hot tub - Breakfast included 8.8 Excellent 379 reviews £398 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=60043197&PinnedHotelID=60043197&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=906203&PinnedHotelID=906203&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=906203,15099903,913424,1862827,7731297) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - Free secured, uncovered self parking on site - Free secured, uncovered valet parking on site - Limited on-site valet and self parking ### Food and drink - 4 bars/lounges - 4 restaurants - A coffee shop/cafe - A poolside bar - A swim-up bar ### Restaurants on site - Capri Grille - El Comedor - Lola Restaurant - Tempest ### Things to do - Beach yoga - Billiards/pool table - Concerts/live shows - Evening entertainment - Fitness classes - Free beach club - Free bicycle rentals - Full-service spa - Games - Gym - Hot tub - Karaoke - Outdoor pool - Outdoor pool (guest access) - Shopping - Table tennis ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 2 meeting rooms - 6,747 square feet of conference space ### Outdoors - Beach cabanas (surcharge) - Beach towels - Garden - On the beach - On the waterfront - Outdoor entertainment area - Outdoor furniture - Pool cabanas (surcharge) - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 10 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Prenatal massages - Reflexology - Sauna - Spa open daily - Sports massages - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - Lift (136 centimetre wide door) - Smooth flooring in public areas - Smooth flooring in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible registration desk (74 centimetre high) - Wheelchairs on site ### More - 3 buildings - 5 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Ballroom - Banquet hall - Built in 2003 - Colonial architecture - Communal living room - Comprehensive recycling policy - Designated smoking areas (fines apply) - Double-glazed windows - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Lifeguards - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - Reception hall - Renovated entire property - December 2022 - Vegan dining options - Vegetarian dining options ## Room amenities ### Bedroom - Down comforter - Premium bedding ### Bathroom - Bathtub or shower - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 52-inch TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Free stocked minibar - Meal delivery service ### More - Air conditioning - Ceiling fan - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free daily newspapers - Iron/ironing board - LED lighting - Phone - Safe - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available This property uses eco-friendly cleaning products This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8:00 AM to 7:00 PM Guests under 18 years old are not permitted at this adults-only property The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Hyatt Zilara Riviera Maya Secrets Capri Riviera Cancun Secrets Capri Riviera Cancun Optional All Inclusive Secrets Capri Riviera Cancun All Inclusive Adults Only ## Frequently asked questions ### Does Hyatt Zilara Riviera Maya Adults Only All Inclusive have a pool? ### How much does it cost to stay at Hyatt Zilara Riviera Maya Adults Only All Inclusive? ### Is Hyatt Zilara Riviera Maya Adults Only All Inclusive pet-friendly? ### How much is parking at Hyatt Zilara Riviera Maya Adults Only All Inclusive? ### What time is check-in at Hyatt Zilara Riviera Maya Adults Only All Inclusive? ### What time is check-out at Hyatt Zilara Riviera Maya Adults Only All Inclusive? ### Are there all-inclusive benefits at Hyatt Zilara Riviera Maya Adults Only All Inclusive? ### Where is Hyatt Zilara Riviera Maya Adults Only All Inclusive located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hyatt Zilara Riviera Maya Adults Only All Inclusive Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.8 Amenities ### 9.4 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 654 8 - Good 217 6 - Okay 98 4 - Poor 38 2 - Terrible 22 ## Reviews ### 8/10 Good #### Kenneth 11 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff was attentive. Quality alcohol. Clean rooms ##### Kenneth Stayed 6 nights in Feb 2026 ### 10/10 Excellent #### Mitchell 6 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Service, cleanlines food is all great. Best area on the beach and they clean it all day long. It is quieter resort and smaller, so less food options, but that was perfect for us. Spa and Hydrothreapy are very nice. No need to worry about reserving chairs by the pool or beach. It is a great resort. ##### Mitchell Stayed 6 nights in Jan 2026 ### 10/10 Excellent #### Jason 2 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities We loved our trip! The room was clean, food was very good and the staff was amazing!! Hope to come back soon ![](https://a.travel-assets.com/ugc/hotel-reviews/da438b83-5052-49d1-8207-fd91bf492836-1767392201329.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0b380b64-c130-4b00-8295-0ed07290efa8-1767392200360.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/39f6b242-7e12-4f9c-948f-34e36d93b46c-1767392195622.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jason Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Nadeem 1 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Good value resort. We had a great time. Love the hard work staff put into everything that was offered. I would recommend it for a fun family stay. ##### Nadeem Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Anthony 3 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was very clean. They came and cleaned everyday. The staff was truly friendly and very helpful. They were the best. We were greeted and felt very welcome from the moment we arrived. ##### Anthony Stayed 4 nights in Jan 2026 ### 8/10 Good #### Henil Himmatlal 1 Feb 2026 Liked: Cleanliness, property conditions & facilities Clean rooms ##### Henil Himmatlal Stayed 5 nights in Jan 2026 ### 8/10 Good #### John 24 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was clean, staff very friendly, Itialian restaurant was excellent. Be aware it gets very quiet at 10ish pm….. but the town is only 20 mins away and very lively. ##### John Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Robert David 23 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome hotel and staff - thoroughly enjoyed our 5 days at the resort! ##### Robert David Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Karen Marcella 22 Dec 2025 Liked: Amenities Very relaxing! Well kept beach area!! Food was amazing!! Drinks were amazing!! Clean environment. ##### Karen Marcella Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Beata 8 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Great resort with amazing food !The rooms were clean and spacious. Very friendly and attentive staff Beautiful beach. Highly recommend. ##### Beata Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Pamela 2 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had never been to this area so picking this place was a shot in the dark. To our relief, this property was very nice. The food was better than expected. Anything we needed or asked about was addressed. We would definitely stay here again ##### Pamela Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Joel 11 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, clean rooms, and delicious food ##### Joel Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Sylwia 5 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Our stay at the hotel Hyatt Zilara was wonderful. It was very clean and the food was delicious!!! The services was very friendly. We will definitely be back!!! ![Delicious food!!!](https://a.travel-assets.com/ugc/hotel-reviews/eef694b5-7421-4823-b1aa-22c2a99f20c7-1764908243310.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sylwia Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Jean-Paul 18 Dec 2025 Staff was great and pleasant everyday and always willing to help. Roo ##### Jean-Paul Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Mohamed 10 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was amazing ##### Mohamed Stayed 4 nights in Nov 2025 ### 8/10 Good #### Marisol 5 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Food was great, clean, staff amazing - only thing is age group is a little on the older side. If you want relaxing trip this is it; if party, then go elsewhere ##### Marisol Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Zane 13 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Amazing staff, great food, beautiful beach & pool! Smaller resort that is easy to get around including to the beautiful beach. ##### Zane ### 10/10 Excellent #### Kaeli 3 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing staff! Clean property! Perfect size - not too big/small! ##### Kaeli Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Kristian 27 Jun 2025 Liked: Staff & service, amenities, property conditions & facilities Great resort and exactly what we were looking for in a quiet relaxing vacation. ##### Kristian Stayed 8 nights in Jun 2025 ### 10/10 Excellent #### Louis 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This resort is super special! Super clean, newer looking, fabulous staff, gorgeous pool, good food, and white sand beaches! ##### Louis Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Parvir Singh 15 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property, wonderful staff, and very friendly. ##### Parvir Singh Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Ana 4 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Staff is wonderful, the enterteinment show was Amazing. The food, the drinks, everything 💯 ##### Ana Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Aaron 16 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed everything and the staff made our stay unforgettable. ##### Aaron Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Kristi Lynnette 25 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Overall, I had an amazing experience! Yes, the restaurant service—and occasionally the lobby bar—moved a little slowly, but the staff was so warm, friendly, and attentive. This room is hands‑down my favorite of all the adults‑only resorts I’ve stayed at. The grounds are gorgeous, the overall aesthetic is stunning, and the entire vibe is incredibly relaxing. And the beachfront location? Absolutely perfect. Would I recommend Hyatt Zilara Riviera Maya? Without a doubt. Would I come back? In a heartbeat! ##### Kristi Lynnette Stayed 3 nights in Dec 2025 ### 8/10 Good #### Caroline 15 Oct 2025 Liked: Staff & service, amenities It was nice overall. Good dining options, room was small for the cost and a little run down. ![](https://a.travel-assets.com/ugc/hotel-reviews/fc29909a-4a1b-4281-839b-8f063a6e9789-1760499346433.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d5e47978-4fa7-403d-94e2-699a7c3340a2-1760499345361.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Caroline Stayed 2 nights in Oct 2025 ### Expedia's Latest Trends ### Hotels > - [Maroma, A Belmond Hotel, Riviera Maya](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Maroma.h581919.Hotel-Information) > - [Exotic Resort in Mexico with private plunge pool!!](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Exotic-Resort-In-Mexico-With-Private-Plunge-Pool.h90950784.Hotel-Information) > - [The Fives Downtown Hotel - Curio Collection by Hilton](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Downtown-Hotel-Residences.h19138867.Hotel-Information) > - [Secrets The Vine Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-The-Vine-Cancun-Adults-Only-All-Inclusive.h5052348.Hotel-Information) > - 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