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Hyatt Zilara Riviera Maya Adults Only All Inclusive

4.5 star property
Adults-only beachfront property with outdoor pool

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Photo gallery for Hyatt Zilara Riviera Maya Adults Only All Inclusive

Aerial view
Hallway
Lobby
View from room
Outdoor pool, open 8:00 AM to 7:00 PM, pool cabanas (surcharge)
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
The current price is £263
includes taxes & fees
21 Jul - 22 Jul

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Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Ocean Front Swim Out King Suite

1 bedroom, premium bedding, down duvets, free minibar

Ocean Front Swim Out King Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Separate bedroom
  • 678 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Suite

1 bedroom, premium bedding, down duvets, free minibar

1 King Bed Suite

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Separate bedroom
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Bed Suite

1 bedroom, premium bedding, down duvets, free minibar

2 Double Bed Suite

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Separate bedroom
  • 474 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King Suite

1 bedroom, premium bedding, down duvets, free minibar

Ocean View King Suite

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Separate bedroom
  • 474 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Pool View Swim Out King Suite

1 bedroom, premium bedding, down duvets, free minibar

Pool View Swim Out King Suite

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Separate bedroom
  • 603 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front Private Pool King

1 bedroom, premium bedding, down duvets, free minibar

Ocean Front Private Pool King

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Private pool
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
  • 678 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical View Double

1 bedroom, premium bedding, down duvets, free minibar

Tropical View Double

8.0 out of 10
Very good
(7 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Down duvet
  • 474 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Terrace King Suite

View from room

Ocean View Terrace King Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Separate bedroom
  • 570 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front King Suite

1 bedroom, premium bedding, down duvets, free minibar

Ocean Front King Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Separate bedroom
  • 570 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, premium bedding, down duvets, free minibar

Presidential Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
  • 1582 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front Double Suite

View from room

Ocean Front Double Suite

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Separate bedroom
  • 570 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front One Bedroom Master King Suite

1 bedroom, premium bedding, down duvets, free minibar

Ocean Front One Bedroom Master King Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
  • 1033 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical View King Swim Out Suite

1 bedroom, premium bedding, down duvets, free minibar

Tropical View King Swim Out Suite

9.8 out of 10
Exceptional
(8 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
Separate bedroom
  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Master Suite King

1 bedroom, premium bedding, down duvets, free minibar

One Bedroom Master Suite King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Down duvet
  • 1033 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical View King

1 bedroom, premium bedding, down duvets, free minibar

Tropical View King

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
TV
Renovated in 2022
Premium bedding
Down duvet
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Carretera Federal 387 Chetmal Cancun, Km 299, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 6 min drive - 2.4 miles
  • Gran Coyote Golf - 8 min drive - 4.2 miles
  • Tres Rios Ecopark - 8 min drive - 2.4 miles
  • Playa Xcalacoco - 10 min drive - 5.0 miles
  • Maroma Beach - 15 min drive - 6.1 miles

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive

Restaurants

  • ‪Black & White - ‬8 min drive
  • ‪Beach Bar - ‬9 min drive
  • ‪Jaal-Ha - ‬9 min drive
  • ‪Coco Café - ‬1 min walk
  • ‪Bluemoon - ‬8 min drive

About this property

Hyatt Zilara Riviera Maya Adults Only All Inclusive

Luxury all-inclusive property renovated in 2022 and located near Quinta Alegría Shopping Mall
Located close to Maroma Beach, Hyatt Zilara Riviera Maya Adults Only All Inclusive provides a swim-up bar, a poolside bar and a corner/local shop. With a white sand beach, beach cabanas and beach yoga, this property is the perfect place to soak up some sun. Indulge in a body scrub, a detox wrap and reflexology at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and Italian cuisine. Yoga classes and fitness classes are offered at the gym; Hyatt Zilara Riviera Maya Adults Only All Inclusive also has concerts and live shows, a terrace and shopping on-site. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a coffee shop/cafe and a garden.
You'll also find perks such as:
  • An outdoor pool with cabanas, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Free bike hire, a free beach club on-site and express check-in
  • Karaoke, a billiards/pool table and games
  • Guest reviews say great things the beach locale, pool and helpful staff
Room features
All 291 rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and free stocked minibars. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 52-inch TVs with cable channels
  • Wardrobes/cupboards, balconies and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Language
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, German, Portuguese, Serbian, Spanish

Similar properties

3 outdoor pools, pool cabanas (surcharge), pool umbrellas

Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

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  • Hot tub
  • All-inclusive
  • Spa
8.8 out of 10, Excellent, 1,444 reviews
The price is £315
includes taxes & fees
8 Jul - 9 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited on-site parking

Food and drink

  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Capri Grille
  • El Comedor
  • Lola Restaurant
  • Tempest

Things to do

  • Beach yoga
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Karaoke
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping
  • Table tennis

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 6,747 square feet of conference space

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (136 centimetre wide door)
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchairs on site

More

  • 3 buildings
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Colonial architecture
  • Communal living room
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated entire property - December 2022
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 52-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 8:00 AM to 7:00 PM
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Zilara Riviera Maya
Secrets Capri Riviera Cancun
Secrets Capri Riviera Cancun Optional All Inclusive
Secrets Capri Riviera Cancun All Inclusive Adults Only

Frequently asked questions

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 7:00 PM.

How much does it cost to stay at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

As of 5 Jul 2025, prices found for a 1-night stay for 2 adults at Hyatt Zilara Riviera Maya Adults Only All Inclusive on 21 Jul 2025 start from £262.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Zilara Riviera Maya Adults Only All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include aerobics classes, bartending classes, language classes and more.

Where is Hyatt Zilara Riviera Maya Adults Only All Inclusive located?

This Riviera Maya property is on the beach, 5.5 mi (8.9 km) from Maroma Beach, and within 12 mi (20 km) of Quinta Alegría Shopping Mall and Xplor Theme Park. Xcaret Eco Theme Park and Puerto Morelos Town Square are also within 20 mi (32 km).

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Hyatt Zilara Riviera Maya Adults Only All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 539 out of 874 reviews
Rating 8 - Good. 188 out of 874 reviews
Rating 6 - Okay. 90 out of 874 reviews
Rating 4 - Poor. 36 out of 874 reviews
Rating 2 - Terrible. 21 out of 874 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10

Great resort and exactly what we were looking for in a quiet relaxing vacation.
Stayed 8 nights in Jun 2025

10/10

Amazing place to stay, 5/5!
Stayed 6 nights in Jun 2025

10/10

Beautiful resort, great food. Amazing staff. Just wouldn't go back in the summer due to seaweed
Stayed 4 nights in Jun 2025

10/10

Great staff and food!
Stayed 7 nights in May 2025

10/10

Beautiful resort. Excellent service and staff.
Stayed 7 nights in May 2025

10/10

Great stay!
Stayed 6 nights in Apr 2025

10/10

We love everything about this place!
Stayed 4 nights in May 2025

10/10

Had an amazing time get.
Stayed 4 nights in Jun 2025

8/10

We enjoyed the animation team !
Stayed 6 nights in May 2025

10/10

Good place to stay just wish had more food options
Stayed 5 nights in May 2025

10/10

This was our third time there and it was probably our best experience. We enjoyed relaxing, swimming, and the food and drinks.
This room makes Hyatt Zilara our pick every time.
Stayed 5 nights in May 2025

10/10

Beautiful beaches and excellent food
Stayed 3 nights in Apr 2025

10/10

Loved the stay and loved the staff.
Stayed 3 nights in Apr 2025

10/10

Great stay @ Hyatt Zilara! Over all I give this property a 9.2/10. I recommend this property to others & enjoy the stay. It is a decent size resort with few amenities. Great staff very attentive & generous, almost like family feeling. Room size are good of all sizes and comfy. Very clean property & good atmosphere.
Stayed 5 nights in Jun 2025

8/10

Property was very nice and beautiful. The room was very nice and we slept great on the mattress. The swim out pool view room was wonderful. We wish the food had been a bit better. It was ok but just not great. Food needed more seasoning.
Stayed 5 nights in Jun 2025

10/10

Modern and clean resort
Stayed 5 nights in Apr 2025

10/10

First time at an all inclusive and it did not disappoint. We will be back I’m sure! Great staff, and great resort! Happy I was able to arrange my wife and I’s 5th year anniversary here. Oh and the New England Patriot Cheerleaders were there and they performed 2 times which was also a cherry on top! Thank you Hyatt Zilara and a special shout out to Miguel who was a server at the Tempest! Best service we have received in years!
Showtime
The tempest
Sunset view
Lola Beach
Stayed 8 nights in Jun 2025

8/10

very nice hotel, friendly staff, food was average . nice beaches
Stayed 3 nights in Jan 2025

10/10

The staff were absolutely amazing and we had the best time staying here!
Stayed 3 nights in Dec 2024

10/10

The stay was amazing didn’t want to leave will definitely be back
Stayed 3 nights in Mar 2025

10/10

The property was beautiful and very clean. The staff were beyond exceptional. I would definitely stay here again.
Stayed 1 night in Apr 2025

10/10

Staff was very friendly
Stayed 4 nights in Apr 2025

10/10

Great space very clean and not too many people. Made everything comfortable. The food was outstanding.
Stayed 3 nights in May 2025

8/10

This was a beautiful property with wonderful staff, we enjoyed the food, drinks and shows. We only wish we were told before booking about the election weekend dry law, but we still made it work, the law certainly wasn’t the resorts fault. 10/10, highly recommend.
Stayed 4 nights in May 2025

10/10

My wife and I did 5 days here and it was incredible. Staff was amazing, food was good, and the property is beautiful. Special shoutouts to the Ferminator for making us feel so welcome every day there. And Carlos at the concierge desk for helping us navigate some excursion issues and getting us a really memorable experience. We will definitely be coming back!
Stayed 4 nights in May 2025