Title: Hyatt Zilara Riviera Maya Adults Only All Inclusive Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hyatt Zilara Riviera Maya Adults Only All Inclusive Adults-only beachfront property with outdoor pool ![Aerial view](https://images.trvl-media.com/lodging/1000000/910000/906300/906203/d36e987a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool, open 8:00 AM to 7:00 PM, pool cabanas (surcharge)](https://images.trvl-media.com/lodging/1000000/910000/906300/906203/15136159.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/910000/906300/906203/32e9630c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 bars/lounges, swim-up bar, poolside bar](https://images.trvl-media.com/lodging/1000000/910000/906300/906203/w3835h2159x3y0-abde16a1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor spa tub](https://images.trvl-media.com/lodging/1000000/910000/906300/906203/83dfd2f3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Hyatt Zilara Riviera Maya Adults Only All Inclusive offers relaxation and activity. Enjoy hot stone massages at the spa or drinks at swim-up and poolside bars. Daily activities include designer shopping, live entertainment, and fitness and yoga classes. VIP Access 8.8 Excellent ## Popular amenities - - - - - Hot tub - Bar £301 includes taxes & fees 28 Oct - 29 Oct VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct 27 - Oct 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=906203&PinnedHotelID=906203&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=906203&PinnedHotelID=906203&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 28 - Oct 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=906203&PinnedHotelID=906203&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=906203&PinnedHotelID=906203&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=906203&PinnedHotelID=906203&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=906203&PinnedHotelID=906203&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=906203&PinnedHotelID=906203&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=906203&PinnedHotelID=906203&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 15 of 15 rooms ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/910000/906300/906203/1ebc3539.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Tropical View Double 8.0 Very good 8 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items TV Renovated in 2022 Ceiling fan Premium bedding - 474 sq ft - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/910000/906300/906203/7eda5a8a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Tropical View King 9.6 Exceptional 15 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items TV Renovated in 2022 Ceiling fan Premium bedding - 474 sq ft - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/910000/906300/906203/c3396a92.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Tropical View King Swim Out Suite 9.6 Exceptional 10 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items TV Renovated in 2022 Ceiling fan Separate bedroom - 570 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/910000/906300/906203/d0d20198.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean Front One Bedroom Master King Suite ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free minibar items TV Renovated in 2022 Ceiling fan - 1033 sq ft - 1 bedroom - Sea view - Sleeps 2 - 1 King Bed ![View from room](https://images.trvl-media.com/lodging/1000000/910000/906300/906203/828c5c3e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean Front Double Suite ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items TV Renovated in 2022 Ceiling fan Separate bedroom - 570 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/910000/906300/906203/c6809d95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean Front King Suite ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items TV Renovated in 2022 Ceiling fan Separate bedroom - 570 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ![View from room](https://images.trvl-media.com/lodging/1000000/910000/906300/906203/98463519.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean View Terrace King Suite 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items TV Renovated in 2022 Ceiling fan Separate bedroom - 570 sq ft - 1 bedroom - Partial ocean view - Sleeps 2 - 1 King Bed ![Ocean Front Private Pool King | 1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/910000/906300/906203/3f068aed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean Front Private Pool King 10.0 Exceptional 1 review ### Highlights Balcony Private pool Air conditioning Connecting rooms available Free minibar items TV Renovated in 2022 Ceiling fan - 678 sq ft - 1 bedroom - Sea view - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/910000/906300/906203/7eda5a8a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Pool View Swim Out King Suite 8.6 Excellent 8 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items TV Renovated in 2022 Ceiling fan Separate bedroom - 603 sq ft - 1 bedroom - Resort view - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/910000/906300/906203/6eca6776.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean View King Suite 9.6 Exceptional 14 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items TV Renovated in 2022 Ceiling fan Separate bedroom - 474 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/910000/906300/906203/1ebc3539.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Double Bed Suite 9.6 Exceptional 7 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items TV Renovated in 2022 Ceiling fan Separate bedroom - 474 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/910000/906300/906203/7eda5a8a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 King Bed Suite 9.8 Exceptional 12 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items TV Renovated in 2022 Ceiling fan Separate bedroom - 474 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/910000/906300/906203/97f83f4d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Ocean Front Swim Out King Suite ### Highlights Balcony Air conditioning Connecting rooms available Free minibar items TV Renovated in 2022 Ceiling fan Separate bedroom - 678 sq ft - 1 bedroom - Ocean view - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/910000/906300/906203/a6fcaea4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One Bedroom Master Suite King ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free minibar items TV Renovated in 2022 Ceiling fan - 1033 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Presidential Suite | 1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/1000000/910000/906300/906203/21f82447.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite ### Highlights Balcony Separate sitting area Air conditioning Connecting rooms available Free minibar items TV Renovated in 2022 Ceiling fan - 1582 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![On the beach, white sand, beach cabanas, sun-loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/98000000/97870000/97861600/97861543/3c634c9f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Riviera Maya EDITION At Kanai Maroma - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.69673%2C-87.01665&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-5RiTQnFbMAmKYLTJGvfftX9k4o=) Carretera Federal 387 Chetmal Cancun, Km 299, Playa del Carmen, QROO, 77710 #### What's nearby - El Camaleón Mayakoba Golf Course - 6 min drive - 2.4 miles - Gran Coyote Golf - 8 min drive - 4.2 miles - Tres Rios Ecopark - 8 min drive - 2.4 miles - Playa Xcalacoco - 11 min drive - 5.0 miles - Maroma Beach - 15 min drive - 6.1 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive #### Restaurants - ‪Festival - ‬7 min drive - ‪Black & White - ‬8 min drive - ‪El Charro - ‬8 min drive - ‪Jaal-Ha - ‬9 min drive - ‪La Hacienda - ‬8 min drive ## About this property ### Hyatt Zilara Riviera Maya Adults Only All Inclusive Luxury all-inclusive property renovated in 2022 and located near Quinta Alegría Shopping Mall Located close to Maroma Beach, Hyatt Zilara Riviera Maya Adults Only All Inclusive provides a swim-up bar, a poolside bar and a corner/local shop. With a beachfront location, beach cabanas and beach yoga, this property is the perfect place to soak up some sun. Indulge in a deep-tissue massage, a detox wrap and a facial at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and Italian cuisine. Fitness classes and yoga classes are offered at the gym; Hyatt Zilara Riviera Maya Adults Only All Inclusive also has concerts and live shows, a terrace and shopping on-site. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a coffee shop/cafe and a garden. You'll also find perks such as: - An outdoor pool along with cabanas, sunloungers and pool umbrellas - Free self-parking and valet parking - Free bike hire, a free beach club on-site and express check-in - Ping pong, a 24-hour front desk and beach towels - Guest reviews say great things the beach locale, pool and helpful staff Room features All 291 rooms offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and free stocked minibars. Guest reviews highly rate the cleanliness rooms at the property. Extra conveniences in all rooms include: - LED light bulbs and eco-friendly cleaning products - Bathrooms with rainfall showers and eco-friendly toiletries - 52-inch TVs with cable channels - Wardrobes/cupboards, balconies and coffee/tea makers ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks and beverages included 24-hour room service In-room minibar (all beverages included) ### Activities and facilities/equipment All land activities and use of recreational facilities and equipment are included. ### Land activities Fitness facilities ### Lessons/classes/games Aerobics Bartending Language Yoga ### Entertainment On-site entertainment and activities On-site live performances ## Similar properties ![3 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/2000000/1160000/1151600/1151540/a3c28551.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,545 reviews £202 includes taxes & fees 28 Oct - 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Pool - All-inclusive - Spa - Free WiFi 8.6 Excellent 2,526 reviews £148 includes taxes & fees 28 Oct - 29 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=522220&PinnedHotelID=522220&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/69000000/68900000/68897700/68897679/ac5735cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Secrets Moxché Playa del Carmen - Adults Only - All Inclusive Corasol - Pool - All-inclusive - Spa - Pet-friendly 9.2 Wonderful 922 reviews £430 includes taxes & fees 30 Oct - 31 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=68897679&PinnedHotelID=68897679&HadPinnedHotel=true®ionId=-1&adults=2) ![Dunas Private Pool Ocean View Top Floor Suite | Premium bedding, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/2000000/1790000/1789800/1789787/940a8a56.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Valentin Imperial Rivera Maya All Inclusive - Adult Only Playa del Carmen - On private beach - Pool - Breakfast included - All-inclusive 9.4 Exceptional 1,611 reviews £374 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=1789787&PinnedHotelID=1789787&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/2000000/1870000/1862900/1862827/15c9ab47.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive Maroma - On private beach - Pool - Hot tub - All-inclusive 9.6 Exceptional 1,381 reviews £364 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=1862827&PinnedHotelID=1862827&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/5000000/4310000/4308800/4308703/w4300h2862x0y6-51a0c06f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive Luis Donaldo Colosio - Pool - Hot tub - Breakfast included - All-inclusive 8.6 Excellent 1,006 reviews £301 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=4308703&PinnedHotelID=4308703&HadPinnedHotel=true®ionId=-1&adults=2) ![Fountain](https://images.trvl-media.com/lodging/2000000/1380000/1370100/1370022/92240be7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Palace Riviera Maya - All Inclusive Playacar - Pool - Hot tub - Breakfast included - All-inclusive 9.2 Wonderful 2,518 reviews £260 includes taxes & fees 28 Oct - 29 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=1370022&PinnedHotelID=1370022&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers, lifeguards on site](https://images.trvl-media.com/lodging/1000000/480000/470900/470879/d6937191.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Hideaway Playacar All Inclusive - Adults only Playacar - Pool - All-inclusive - Spa - Parking included 8.6 Excellent 1,000 reviews £231 includes taxes & fees 27 Nov - 28 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=470879&PinnedHotelID=470879&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transport - Free secured, uncovered self parking on site - Free secured, uncovered valet parking on site - Limited on-site parking ### Food and drink - 4 bars/lounges - 4 restaurants - A coffee shop/cafe - A poolside bar - A swim-up bar ### Restaurants on site - Capri Grille - El Comedor - Lola Restaurant - Tempest ### Things to do - Beach yoga - Billiards/pool table - Concerts/live shows - Evening entertainment - Fitness classes - Free beach club - Free bicycle rentals - Full-service spa - Games - Gym - Hot tub - Karaoke - Outdoor pool - Outdoor pool (guest access) - Shopping - Table tennis ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 2 meeting rooms - 6,747 square feet of conference space ### Outdoors - Beach cabanas (surcharge) - Beach towels - Garden - On the beach - On the waterfront - Outdoor entertainment area - Outdoor furniture - Pool cabanas (surcharge) - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 10 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Prenatal massages - Reflexology - Sauna - Spa open daily - Sports massages - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Front entrance ramp - Lift (136 centimetre wide door) - Smooth flooring in public areas - Smooth flooring in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible registration desk (74 centimetre high) - Wheelchairs on site ### More - 3 buildings - 5 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Ballroom - Banquet hall - Built in 2003 - Colonial architecture - Communal living room - Comprehensive recycling policy - Designated smoking areas (fines apply) - Double-glazed windows - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Lifeguards - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - Reception hall - Renovated entire property - December 2022 - Vegan dining options - Vegetarian dining options ## Room amenities ### Bedroom - Down comforter - Premium bedding ### Bathroom - Bathtub or shower - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - 52-inch TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Free stocked minibar - Meal delivery service ### More - Air conditioning - Ceiling fan - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free daily newspapers - Iron/ironing board - LED lighting - Phone - Safe - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available This property uses eco-friendly cleaning products This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 8:00 AM to 7:00 PM Guests under 18 years old are not permitted at this adults-only property The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Hyatt Zilara Riviera Maya Secrets Capri Riviera Cancun Secrets Capri Riviera Cancun Optional All Inclusive Secrets Capri Riviera Cancun All Inclusive Adults Only ## Frequently asked questions ### Does Hyatt Zilara Riviera Maya Adults Only All Inclusive have a pool? > Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 7:00 PM. ### How much does it cost to stay at Hyatt Zilara Riviera Maya Adults Only All Inclusive? > As of 27 Oct 2025, prices found for a 1-night stay for 2 adults at Hyatt Zilara Riviera Maya Adults Only All Inclusive on 28 Oct 2025 start from £300.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hyatt Zilara Riviera Maya Adults Only All Inclusive pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Hyatt Zilara Riviera Maya Adults Only All Inclusive? > Self-parking and valet parking are free at this property. ### What time is check-in at Hyatt Zilara Riviera Maya Adults Only All Inclusive? > Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Hyatt Zilara Riviera Maya Adults Only All Inclusive? > Checkout is at noon. Late check-out is available for a fee (subject to availability). ### Are there all-inclusive benefits at Hyatt Zilara Riviera Maya Adults Only All Inclusive? > Yes, the property is all-inclusive. All food and drinks are included, and activities include aerobics classes, bartending classes, language classes and more. ### Where is Hyatt Zilara Riviera Maya Adults Only All Inclusive located? > This Riviera Maya property is on the beach, 5.5 mi (8.9 km) from Maroma Beach, and within 12 mi (20 km) of Quinta Alegría Shopping Mall and Xplor Theme Park. Xcaret Eco Theme Park and Puerto Morelos Town Square are also within 20 mi (32 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hyatt Zilara Riviera Maya Adults Only All Inclusive Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 621 8 - Good 204 6 - Okay 97 4 - Poor 40 2 - Terrible 21 ### 9.4/10 Cleanliness ### 9.4/10 Staff & service ### 8.8/10 Amenities ### 9.0/10 Property conditions & facilities ### 9.0/10 Eco-friendliness ### 10/10 Excellent #### Robert David 23 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Awesome hotel and staff - thoroughly enjoyed our 5 days at the resort! ##### Robert David Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Deanna 9 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All around amazing resort to stay in! ##### Deanna Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Joel 11 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, clean rooms, and delicious food ##### Joel Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Mateusz 10 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved it here! ##### Mateusz Stayed 7 nights in Jun 2025 ### 8/10 Good #### David 15 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall a great place for a short getaway but needs better food options and nightlife. ##### David Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Wait 29 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love this place ##### Wait Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Zane 13 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Amazing staff, great food, beautiful beach & pool! Smaller resort that is easy to get around including to the beautiful beach. ##### Zane ### 10/10 Excellent #### Nzingha 20 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I truly appreciated the kindness of each and every staff member. ##### Nzingha Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Brittney 26 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was great, especially the event staff. ##### Brittney Stayed 4 nights in Sep 2025 ### 8/10 Good #### Caroline 15 Oct 2025 Liked: Staff & service, amenities It was nice overall. Good dining options, room was small for the cost and a little run down. ![](https://a.travel-assets.com/ugc/hotel-reviews/fc29909a-4a1b-4281-839b-8f063a6e9789-1760499346433.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d5e47978-4fa7-403d-94e2-699a7c3340a2-1760499345361.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Caroline Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Ana 4 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Staff is wonderful, the enterteinment show was Amazing. The food, the drinks, everything 💯 ##### Ana Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Louis 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This resort is super special! Super clean, newer looking, fabulous staff, gorgeous pool, good food, and white sand beaches! ##### Louis Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Gursimar Singh 10 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hyatt Zilara Riviera Maya is a resort on the smaller side, but still offered lots. The activities they had planned were actually lots of fun and very engaging. Nothing ever felt like it was crowded and the resort had some great food options. The staff throughout the hotel were amazing and very nice. Overall, I think this resort checked all of our boxes and we had an amazing vacation here, and will recommend this to others that are looking into this property. ##### Gursimar Singh Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Vera 3 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was incredible. We had an emergency during our stay and it was all hands on deck. I’m so grateful for their help and beyond that the property is beautiful, laid back, and I will be back. ![Beach access view](https://a.travel-assets.com/ugc/hotel-reviews/ad7b45c7-bbf8-4a79-827a-672c5aee0595-1759531794372.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Indoor/outdoor hallways ](https://a.travel-assets.com/ugc/hotel-reviews/c9343649-7094-4e22-b831-c2fefe891715-1759531794734.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Coffee shop! The best and kindest service. ](https://a.travel-assets.com/ugc/hotel-reviews/d568004e-b81b-4b59-aefa-85e7cd2f3551-1759531794282.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bar near lobby area ](https://a.travel-assets.com/ugc/hotel-reviews/737e7a28-8299-448a-8fc2-a4423e5543bd-1759531794392.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Vera Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Angelo 13 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the entertainment crew from the pool to night scene was super fun. they made the stay for my family fun. ##### Angelo Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Elda Rocio 25 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean all the time and great stuff ##### Elda Rocio Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Tony Delano 22 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The swim up pool was nice....just need to give verbal warnings about the Coati. They're not aggressive....but...who would know that when you're surrounded by about 10 of them....food hunting. Outside of that....had an excellent time. ##### Tony Delano Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Diva DJwanna Jena 27 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff is wonderful. Ricardo is very caring. Overall property is beautiful. Ocean is within walking distance. ![Birthday banner on our room](https://a.travel-assets.com/ugc/hotel-reviews/65cdc427-bfe5-482a-82eb-103017c0bf0e-1758971673941.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Hibachi dinner at hotel](https://a.travel-assets.com/ugc/hotel-reviews/cc667d6e-867f-430a-ba29-e853eeedb24c-1758971674115.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Mariachi band for my birthday](https://a.travel-assets.com/ugc/hotel-reviews/e644e191-4ce0-4d60-84de-1297d38f04ed-1758971675013.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Hotel delivery for my birthday](https://a.travel-assets.com/ugc/hotel-reviews/e12626ee-9793-45fc-a140-9ad26bac2a84-1758971674977.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Diva DJwanna Jena Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Stephani 11 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property is a smaller property and was not so busy as we went in the low season. Fantastic restaurants, staff, the spa, and our room. I would highly recommend this resort to a couple who are not looking to party all night, but more as a retreat. ##### Stephani Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Taylor 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities An amazing stay at Hyatt Zilara! The staff make it extra special as soon as you get there and the rooms are beautiful and very nice. Beds and linens were comfortable, loved the double sink bathrooms and shower excellent. Main pool is super relaxing while also filled with activity that lets you decide from a quieter to more activity side. Servers at the pool are on it and bar made fantastic drinks. Couldn’t have asked for a better beach. Great food options and lovely room service too! We will be going back very soon! ![](https://a.travel-assets.com/ugc/hotel-reviews/27126c29-ee25-4a3c-86b2-16dd951a93ce-1760289058857.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3c098c4e-8682-4f0e-9a7d-19a4136f9d7d-1760289059204.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/95839b4d-64cb-474f-b181-df38c65c9575-1760289058632.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4e0db3b7-6d89-4164-b3f7-72ffca083463-1760289058987.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Taylor Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### VINAY R 21 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's a beautiful property. Need separate transportation to get here from the airport. It quiet, well staffed. Very helpful, and no pressure on guesty ##### VINAY R Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Cameron 20 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was very well kept and the staff was amazing. Ive been to probably a dozen resorts and the staff here was top 3 for sure. ##### Cameron Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Ryan 17 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities You couldn’t have asked for a better staff. Everyone was great. The rooms were in top shape every single day. The pool views were awesome. ##### Ryan Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Karlene 10 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property!! New and modern. Incredibly well designed spa! Several restaurants with tasty options. Staff was extremely friendly, attentive, and catering! ##### Karlene Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Parvir Singh 15 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property, wonderful staff, and very friendly. ##### Parvir Singh Stayed 6 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [The St. Regis Kanai Resort, Riviera Maya](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-St-Regis-Kanai-Resort.h88203504.Hotel-Information) > > [Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Devossion-By-Live-Aqua-Playa-Del-Carmen-All-Inclusive-Adults-Only.h9062475.Hotel-Information) > > [Viva Maya by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Hotel Riu Playacar - 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