Title: Maya Del Mar Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Maya Del Mar Hotel with free parking, steps from Quinta Avenida ![Outdoor dining](https://images.trvl-media.com/lodging/2000000/1670000/1662100/1662028/c14e94e4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Sun deck](https://images.trvl-media.com/lodging/2000000/1670000/1662100/1662028/32f0fb8a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe](https://images.trvl-media.com/lodging/2000000/1670000/1662100/1662028/c97a75fd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest](https://images.trvl-media.com/lodging/2000000/1670000/1662100/1662028/4ac848f4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/2000000/1670000/1662100/1662028/53723595.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Maya Del Mar provides a quiet escape just steps from the sand. Travelers can relax on the rooftop terrace with coastal vistas, swim in the outdoor pool, work out in the gym, or dine at the on-site restaurant after a day of exploring the shore. 6.6 ## Popular amenities - Pool - Gym - Housekeeping - 24/7 front desk - Parking included - Air conditioning ## Room options ### Check availability for these dates # Tonight [Sept 24 - Sept 25](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-24&endDate=2025-09-25&selected=1662028&PinnedHotelID=1662028&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-24&endDate=2025-09-25&selected=1662028&PinnedHotelID=1662028&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 25 - Sept 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-25&endDate=2025-09-26&selected=1662028&PinnedHotelID=1662028&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-25&endDate=2025-09-26&selected=1662028&PinnedHotelID=1662028&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=1662028&PinnedHotelID=1662028&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=1662028&PinnedHotelID=1662028&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=1662028&PinnedHotelID=1662028&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=1662028&PinnedHotelID=1662028&HadPinnedHotel=true®ionId=-1&adults=2) ![Hatsa-Ha | In-room safe](https://images.trvl-media.com/lodging/2000000/1670000/1662100/1662028/e89fb572.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Hatsa-Ha ### Highlights Balcony Air conditioning TV Ceiling fan Private bathroom Rainfall showerhead Daily housekeeping In-room safe - 355 sq ft - Sleeps 2 ![Family Room | In-room safe](https://images.trvl-media.com/lodging/2000000/1670000/1662100/1662028/b60ff36d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Air conditioning Kitchenette Fridge TV Ceiling fan Hairdryer Rainfall showerhead Private bathroom - 560 sq ft - Sleeps 6 ![Habuc | In-room safe](https://images.trvl-media.com/lodging/2000000/1670000/1662100/1662028/c17512e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habuc ### Highlights Air conditioning Kitchenette Fridge TV Ceiling fan Hairdryer Rainfall showerhead Private bathroom - 366 sq ft - Sleeps 2 ![In-room safe](https://images.trvl-media.com/lodging/2000000/1670000/1662100/1662028/0d9c10ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Amaite ### Highlights Balcony Air conditioning TV Ceiling fan Private bathroom Rainfall showerhead Daily housekeeping In-room safe - 172 sq ft - Sleeps 2 ## You may also like Ad ![Sun deck](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4800000/4799500/4799416/1a0be1e6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Select Club at Sandos Caracol All Inclusive - Adults Only Area Corasol - Pool - Hot tub - Breakfast included - All-inclusive 7.6 Good 898 reviews £176 includes taxes & fees 26 Sept - 27 Sept [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-Select-Club-Adults-Only-All-Inclusive.h4799416.Hotel-Information?chkin=2025-9-26&chkout=2025-9-27&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=2e3ae442-12e4-4665-b33c-2938771e1f76&top_cur=GBP) Ad ![3 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9070000/9062500/9062475/e6380dbf_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Devossion By Live Aqua Playa del Carmen All Inclusive - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Maya-Del-Mar.h1662028.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Maya-Del-Mar.h1662028.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62573%2C-87.07270&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QneZnEiOI1TEDM1TGMup17KvUB0=) 5ta Avenida Norte en la Calle 8, Playa del Carmen, ROO, 77710 #### What's nearby - Quinta Avenida - 1 min walk - 0.0 miles - Playa del Carmen Main Beach - 5 min walk - 0.3 miles - Mamitas Beach - 9 min walk - 0.5 miles - Playa del Carmen Maritime Terminal - 11 min walk - 0.6 miles - Xcaret Eco Theme Park - 11 min drive - 6.1 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive #### Restaurants - ‪Fah Restaurant Bar - ‬1 min walk - ‪Restaurante Tropical - ‬1 min walk - ‪Mercado 174 - ‬1 min walk - ‪Deck 5 Pool And Skybar - ‬1 min walk - ‪La Vicenta - ‬2 min walk ## About this property ### Maya Del Mar Hotel near Quinta Avenida Located close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Maya Del Mar provides a rooftop terrace, a garden and a gym. Free WiFi in public areas and a restaurant are available to all guests. You'll also enjoy the following perks during your stay: - An outdoor pool - Free self-parking - A round-trip airport shuttle (surcharge), express check-in and a front desk safe - Luggage storage, tour/ticket information and a 24-hour front desk Room features All guest rooms at Maya Del Mar boast comforts, such as air conditioning, in addition to More amenities include: - Bathrooms with rainfall showers and free toiletries - TVs with cable channels - Ceiling fans and daily housekeeping ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) - Free self parking on site ### Food and drink - A restaurant ### Things to do - Gym - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Well-lit path to entrance ## Room amenities ### Bathroom - Free toiletries - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - TV with cable channels ### More - Air conditioning - Ceiling fan - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out ### Special check-in instructions Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: USD 50 per stay - A tax is imposed by the city: USD 2.77 per accommodation, per night We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts No pets and no service animals are allowed at this property ### Property is also known as Jungla Caribe Adults Jungla Caribe Adults Hotel Jungla Caribe Adults Hotel Playa del Carmen Jungla Caribe Adults Playa del Carmen Jungla Caribe Hotel Playa del Carmen Jungla Caribe Hotel Jungla Caribe Playa del Carmen Jungla Caribe Hotel Jungla Caribe Riviera Maya/Playa Del Carmen, Mexico ## Frequently asked questions ### Does Maya Del Mar have a pool? > Yes, this property has an outdoor pool. ### Is Maya Del Mar pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Maya Del Mar? > Self-parking is free at this property. ### What time is check-in at Maya Del Mar? > Check-in start time: 2:00 PM; check-in end time: midnight. ### What time is check-out at Maya Del Mar? > Checkout is at 11 AM. ### Does Maya Del Mar provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Maya Del Mar located? > Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal. Mamitas Beach and Gran Coyote Golf are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Maya Del Mar Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.2 Cleanliness ### 8.0 Location ### 7.0 Staff & service ### 5.8 Eco-friendliness ### 6.4 Property conditions & facilities 10 - Excellent 39 8 - Good 47 6 - Okay 37 4 - Poor 20 2 - Terrible 29 ### 2/10 Terrible #### Michael 12 Nov 2022 Disliked: Cleanliness, amenities, property conditions & facilities, communication I booked and paid for a 7 night stay here, when I arrived I found out they were CLOSED!!! They took my money and my booking knowing they were closed and are REFUSING to give me a refund! Do not ever stay here if they open again. ##### Michael Stayed 7 nights in Nov 2022 ### 2/10 Terrible #### Juan 11 Apr 2023 Disliked: Cleanliness, amenities, property conditions & facilities, communication ##### Juan Stayed 4 nights in Apr 2023 ### 2/10 Terrible #### Ami 8 Oct 2022 ##### Ami Stayed 4 nights in Sep 2022 ### 6/10 Okay #### PAOLA 16 Jul 2022 Liked: Communication Disliked: Cleanliness, property conditions & facilities The appearance to them is not an issue, their balconies are dirty with old moldy water, leaves everywhere. Their towels must be at least 10 years old..rough and strings falling out oh and no wifi available on the 3rd floor ##### PAOLA Stayed 6 nights in Jul 2022 ### 8/10 Good #### Michael 10 Jul 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication We chose this hotel to experience staying in a colonial style hotel and explore 5th avenue. The hotel is old but it has a beautiful courtyard and spacious rooms. It is not really a place to do your own cooking as there is little cookware available in the suites, but it it possible if you choose. The rooms do not have wifi, but it is available in the main courtyard. The hotel rooms overlook 5th avenue and the hotel is directly beside a night club that plays music VERY loudly until 3am, however a pair of earplugs work very well. The pool is very clean, cool and refreshing. There are nice tables and chairs in the courtyard beside the pool. Overall, a positive and pleasant cultural experience but they need to get Wifi in the rooms. ##### Michael Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### MAYRA LIZZET 4 Apr 2022 Liked: Cleanliness, staff & service, property conditions & facilities Me asignaron la ultima habitacion del edificio ##### MAYRA LIZZET Stayed 2 nights in Mar 2022 ### 8/10 Good #### Maria Elena 3 Apr 2022 ##### Maria Elena Stayed 4 nights in Mar 2022 ### 2/10 Terrible #### York 4 Mar 2022 Disliked: Amenities, property conditions & facilities So noisy, l don't recommend. ##### York Stayed 1 night in Feb 2022 ### 4/10 Poor #### Rachel 4 Feb 2022 Liked: Cleanliness Disliked: Property conditions & facilities When I checked in they had no room key to give to me. Apparently the previous guest kept the key. I did get a key the next morning. I had No Hot Water during my entire 4 day stay! Also the toilet only occasionally flushes. The room was nice, spacious & clean & had a balcony overlooking 5th. It’s very noisy so def not the place to stay if you can’t sleep through loud noises. The architecture is beautiful and they do have a pool however it’s completely shaded & freezing. ##### Rachel Stayed 3 nights in Jan 2022 ### 10/10 Excellent #### Gustavo Alejandro 21 Jan 2022 ##### Gustavo Alejandro Stayed 1 night in Jan 2022 ### 10/10 Excellent #### Mirjam 21 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Bra läge och nära till allt. ##### Mirjam Stayed 3 nights in Jan 2022 ### 8/10 Good #### América Lisset 20 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort En general atencion, limpieza y comodidsd bien, hay que tomar en cuenta que esta cerca de ma 5ta av y hay mucho ruido por las noches ##### América Lisset Stayed 3 nights in Jan 2022 ### 6/10 Okay #### Miguel Esaú 18 Jan 2022 Liked: Room comfort ##### Miguel Esaú Stayed 9 nights in Jan 2022 ### 2/10 Terrible #### Verified traveller 18 Jan 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ruido. Feo aspecto. Céntrico. Barato. Solo si quieres dormir con ruido de boliches desde la tarde hasta la mañana siguiente, si quieres estar en el centro de verdad y pagar barato. Sino, te recomiendo que por 20 dólares más conseguis en playacar un airbnb. ##### Verified traveller Stayed 1 night in Jan 2022 ### 4/10 Poor #### Charles 17 Jan 2022 Disliked: Staff & service, property conditions & facilities, room comfort #### Stay away if you want sleep Where do I begin? The location is next to a club..my ears are still ringing and sleep isn’t even remotely possible until after 1AM. The front desk attendant during my “contactless” check in might have chosen to wear his mask correctly for the safety of all … he didn’t. The doorknob on my room didn’t work, the glass in my room was dirty, etc. I’m an experienced traveler. I’m willing to accept new experiences but this one deserves warning others ….. this is a backpacker hotel where you want to party late into the night! And Wi-Fi? Didn’t work and when I asked about it ….. I was told only in the lobby. That feels different than my booking. FYI. This hotel has several names ![](https://a.travel-assets.com/ugc/hotel-reviews/02F4C717C5E9A03E5B365566FE7C29FF244EC4271642422771583.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Charles Stayed 1 night in Jan 2022 ### 4/10 Poor #### José flávio 9 Jan 2022 Liked: Staff & service Disliked: Room comfort #### Não recomendo!!! Hotel bem localizado, porém praticamente dentro de uma balada. Tem uma estrutura boa, é bonito, porém durante a estadia percebi uma série de pessoas que não eram hóspedes entrando e saindo do hotel, aparentemente drogadas. Essas pessoas iam para um canto do hotel e depois voltavam, como se estivessem comprando algo. Isso gerou-me insegurança de estar na recepção, pois era intenso o fluxo de pessoas estranhas ao hotel. Wi-Fi inexiste no hotel. Por isso, não recomendo o hotel. ##### José flávio Stayed 3 nights in Dec 2021 ### 4/10 Poor #### LUCIA 6 Jan 2022 Disliked: Staff & service, amenities, property conditions & facilities The location is very convenient, next to the 5th avenue however it’s very noisy because there is a bar on the first floor and across the street. The mattress was very uncomfortable. Lastly, the staff at the front desk was not friendly nor helpful. I tried to extend my stay and they said they didn’t have anything available even when I’m Expedia it was shown 3 different options available so I had to change hotels. ##### LUCIA Stayed 3 nights in Jan 2022 ### 10/10 Excellent #### Tommy Young Ki 31 Dec 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is a hidden gem in the area as the architecture and plants make it a garden haven. It is perfectly located close to the city center and the beach so there are multiple activities to choose from. The staff was extremely helpful and made the process simple for non-Spanish speaking travelers. ##### Tommy Young Ki Stayed 3 nights in Dec 2021 ### 2/10 Terrible #### James 30 Dec 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Room was nothing like the pictures. We told the guy at the desk and he said it was the right room, but it did not match photos online. There was no air-condition in the bedroom and there were gaps between the walls and the ceiling where mosquitoes could come in. The place was old and could use a serious make over. Most importantly though, the mattresses were hard as a rock! And to top it off, no wifi in the room! Not great when you are a digital nomad and need wifi for work. I had to pay for extra data from my phone to be able to work. Oh, and the location seems great until you realize that the place is surrounded by bars playing obnoxiously loud music till 4am. Good luck sleeping! ##### James Stayed 1 night in Dec 2021 ### 2/10 Terrible #### Simon 30 Dec 2021 Disliked: Property conditions & facilities #### Noisy This was a last minute booking so we didn't have many options. The hotel is connected to a bar that plays very loud music. If you're in a party mood it's fine but if not stay away! ##### Simon Stayed 1 night in Dec 2021 ### 8/10 Good #### Gisele 29 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities ##### Gisele Stayed 7 nights in Nov 2021 ### 6/10 Okay #### Vicente Vigil 26 Dec 2021 Liked: Staff & service No hacen limpieza diario, se les va el agua. El ruido de los antros de la 5a Av. no deja descansar. Instalaciones viejas sin mantenimiento. ##### Vicente Vigil Stayed 3 nights in Dec 2021 ### 2/10 Terrible #### Verified traveller 24 Dec 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The worst hotel I have ever stayed Terrible reception service, when we arrived the very rude receptionist, despised, treated us as if we were homeless, bad customer service, insulted us, I would never recommend staying in that hotel, and less with the receptionist who attended us. A disappointment that you plan your vacation ahead of time and for several nights, and that they have such unqualified staff for customer service. If you want to be insulted and humiliated, the Maya del Mar hotel is the right place for you to go! ##### Verified traveller Stayed 1 night in Dec 2021 ### 6/10 Okay #### Scott 23 Dec 2021 Liked: Staff & service Disliked: Property conditions & facilities Close to the beach and in the center of the action. A bit noisy with the neighbouring bars playing loud music. Door did not close without using the deadbolt which didn't give me a secure feeling. Overall, a little run down but interesting layout ##### Scott Stayed 1 night in Dec 2021 ### 2/10 Terrible #### Stefany, Rosemead 21 Dec 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Run don’t walk! This is the worse hotel I have ever stayed in. Leaky ceiling, key does not work, hard bed. Toilet doesn’t flush. The list goes on and on. The only good thing about this property is the location. It’s right in the heart of all the restaurants , shops, and the beach. Hotel is noisy but we didn’t mind it. 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