Title: La Casa de la Playa by Xcaret-All Inclusive, Adults Only Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # La Casa de la Playa by Xcaret-All Inclusive, Adults Only Adults-only beachfront property with free water park ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/71000000/70540000/70531200/70531121/c49ff13d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite, Oceanfront (Master) | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/71000000/70540000/70531200/70531121/7e0764ce.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Aerial view](https://images.trvl-media.com/lodging/71000000/70540000/70531200/70531121/3ae3a2b3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Private spa tub](https://images.trvl-media.com/lodging/71000000/70540000/70531200/70531121/6a378d22.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Poolside bar](https://images.trvl-media.com/lodging/71000000/70540000/70531200/70531121/8b77d4aa.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies La Casa de la Playa by Xcaret - All Inclusive Adults Only offers a peaceful escape near Xplor Theme Park. Enjoy the white sand beach, meals at four restaurants, water park access, a swim-up bar, yoga classes, and designer stores for a complete adult getaway. 9.6 Exceptional ## Popular amenities - - - - Hot tub - Free airport shuttle - Bar £1,441 includes taxes & fees 26 Oct - 27 Oct ## Room options ### Check availability for these dates Tonight [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=70531121&PinnedHotelID=70531121&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=70531121&PinnedHotelID=70531121&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=70531121&PinnedHotelID=70531121&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=70531121&PinnedHotelID=70531121&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=70531121&PinnedHotelID=70531121&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=70531121&PinnedHotelID=70531121&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=70531121&PinnedHotelID=70531121&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=70531121&PinnedHotelID=70531121&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 6 of 6 rooms ![Suite, Beachfront | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/71000000/70540000/70531200/70531121/b17839e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Beachfront 9.0 Wonderful 4 reviews ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Individually decorated Private pool Private outdoor hot tub Air conditioning - 1066 sq ft - 1 bedroom - Beach view - Sleeps 4 - 1 King Bed ![Terrace/patio](https://images.trvl-media.com/lodging/71000000/70540000/70531200/70531121/w5794h3870x0y0-aa3865ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Oceanfront (Wellness) 10.0 Exceptional 5 reviews ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Individually decorated Private pool Private outdoor hot tub Air conditioning - 1066 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 King Bed ![1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://images.trvl-media.com/lodging/71000000/70540000/70531200/70531121/w5794h3870x0y0-af96b6f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (Wellness) 9.8 Exceptional 7 reviews ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Individually decorated Private pool Private outdoor hot tub Air conditioning - 1066 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 King Bed ![Private spa tub](https://images.trvl-media.com/lodging/71000000/70540000/70531200/70531121/6a378d22.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Oceanfront 9.4 Exceptional 8 reviews ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Individually decorated Private pool Private outdoor hot tub Air conditioning - 1066 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 King Bed ![Separate bathtub and shower, jetted bath, hydromassage showerhead](https://images.trvl-media.com/lodging/71000000/70540000/70531200/70531121/2069a085.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Ocean View (Wellness) 10.0 Exceptional 4 reviews ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Individually decorated Private pool Private outdoor hot tub Air conditioning - 1066 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 King Bed ![Suite, Ocean View | Bathroom | Separate bathtub and shower, jetted bath, hydromassage showerhead](https://images.trvl-media.com/lodging/71000000/70540000/70531200/70531121/11e1b17e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Ocean View 10.0 Exceptional 2 reviews ### Highlights Balcony Separate sitting area Soundproofed Individually furnished Individually decorated Private pool Private outdoor hot tub Air conditioning - 1066 sq ft - 1 bedroom - Ocean view - Sleeps 3 - 1 King Bed ## You may also like Ad ![Ping pong, music library](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/8e1b6e1b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Riviera Princess - All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.0 Very good 4,335 reviews £129 includes taxes & fees 16 Oct - 17 Oct [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information?chkin=2025-10-16&chkout=2025-10-17&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=9d6db194-e0d5-4383-bf96-7af4741f898e&top_cur=GBP) Ad ![3 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1160000/1151600/1151540/3b6ecf2c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Downtown Playa del Carmen - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-La-Casa-De-La-Playa-By-Xcaret-All-Inclusive-Adults-Only.h70531121.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-La-Casa-De-La-Playa-By-Xcaret-All-Inclusive-Adults-Only.h70531121.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.58882%2C-87.10908&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=T6QQxMLtTy56HWLjIMGewd6JMy4=) Carr. Chetumal-Puerto Juarez KM 282, Lote 023 2, 77710, Playa del Carmen, QROO, 77710 #### What's nearby - Xplor Theme Park - 3 min drive - 1.6 miles - Xenses Park - 4 min drive - 1.3 miles - Xcaret Eco Theme Park - 5 min drive - 1.6 miles - Ferry to Cozumel - 7 min drive - 2.2 miles - Playacar Golf Club - 8 min drive - 5.3 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 59 min drive #### Restaurants - ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬9 min drive - ‪The Buffete - ‬7 min drive - ‪Mercado de la Merced - ‬7 min drive - ‪Lobby Bar - ‬7 min drive - ‪Cafeteca - ‬1 min walk ## About this property ### La Casa de la Playa by Xcaret-All Inclusive, Adults Only Luxury family-friendly property near Xplor Theme Park Located close to Xcaret Eco Theme Park and Xenses Park, La Casa de la Playa by Xcaret-All Inclusive, Adults Only provides a free return airport shuttle, free water park access and a swim-up bar. This property is a great place to bask in the sun with a beachfront location and beach yoga. Indulge in a deep-tissue massage, a body treatment and a manicure/pedicure at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Fitness classes and yoga classes are offered at the 24-hour gym; La Casa de la Playa by Xcaret-All Inclusive, Adults Only also has a poolside bar, a corner/local shop and a terrace. Free in-room WiFi is available to all guests, along with designer shops on-site and a coffee shop/cafe. You'll also enjoy the following perks during your stay: - An outdoor pool along with a lazy river, a waterslide and sunloungers - Free self-parking and valet parking - Free bike hire, an electric car charging station and ATM/banking services - A reception hall, a 24-hour front desk and tour/ticket information - Guest reviews give top marks for the helpful staff Room features All 63 individually furnished rooms boast comforts, such as 24-hour room service and private pools, in addition to thoughtful touches, such as premium bedding and pillow menus. Other conveniences in all rooms include: - Hypo-allergenic bedding, Egyptian cotton sheets and down duvets - Bathrooms with Jetted bath and hydromassage showers - 65-inch Smart TVs with Netflix, streaming services and premium channels - Wardrobes/cupboards, balconies and separate sitting areas ### All-inclusive details All-inclusive room rates at La Casa de la Playa by Xcaret-All Inclusive, Adults Only are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks and beverages included 24-hour room service In-room minibar (all beverages included) Meals and beverages at companion properties ### Activities and facilities/equipment All on-site activities and use of facilities and equipment are included. ### Water activities Kayaking ### Entertainment On-site entertainment and activities ### Awards and affiliations Eco-certified property This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. The property is a member of Preferred Hotels & Resorts. ## Similar properties ![Water park](https://images.trvl-media.com/lodging/62000000/61510000/61500700/61500646/a356b002.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Xcaret Arte – All Parks / All Fun Inclusive, Adults Only Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.2 Wonderful 1,429 reviews £721 includes taxes & fees 12 Nov - 13 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=61500646&PinnedHotelID=61500646&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite (River Jump) | View from room](https://images.trvl-media.com/lodging/19000000/18340000/18336000/18335979/9102c4f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Xcaret Mexico - All Parks / All Fun Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 1,316 reviews £688 includes taxes & fees 21 Oct - 22 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=18335979&PinnedHotelID=18335979&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/890000/882800/882765/1e051b4a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Occidental at Xcaret Destination - 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Spa - Free WiFi 9.4 Exceptional 154 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=83572905&PinnedHotelID=83572905&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/2000000/1160000/1151600/1151540/a3c28551.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,503 reviews £201 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=1151540&PinnedHotelID=1151540&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, free pool cabanas](https://images.trvl-media.com/lodging/102000000/101260000/101254700/101254610/85e7a2e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Beachfront by The Fives Hotels - A la Carte All Inclusive Adults Only Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 100 reviews £398 includes taxes & fees 20 Oct - 21 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=101254610&PinnedHotelID=101254610&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/910000/903800/903721/140b409e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.4 Exceptional 397 reviews £686 includes taxes & fees 14 Nov - 15 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=903721&PinnedHotelID=903721&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - 24-hour free return airport shuttle at scheduled times and on request - Free secured self parking on site - Free secured valet parking on site ### Food and drink - 4 restaurants - 5 bars/lounges - A coffee shop/cafe - A poolside bar - A swim-up bar - Coffee and tea in common areas - Snack bar/deli ### Things to do - 24-hour gym - Beach yoga - Designer stores - Fitness classes - Free bicycle rentals - Free water park - Full-service spa - Hot tub - Lazy river - Library - Outdoor pool - Sauna - Steam room - Waterslide - Wine tasting room ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Guidebooks - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 4 meeting rooms - Business centre - Conference centre ### Outdoors - Beach towels - Garden - On the beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Hot/mineral springs - Hydrotherapy - Manicures/pedicures - Reflexology - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Accessible bathtub - Cobblestone flooring in public areas - Grab bar in bathtub - Grab bar in shower - Grab bar near toilet - Hand-held showerhead - Lift - Phone accessibility kit - Pool access ramp on site - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair-accessible path to lift ### More - Ballroom - Banquet hall - Built in 2021 - Lifeguards - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Egyptian cotton sheets - Hypo-allergenic bedding - Pillow menu ### Bathroom - Dressing gowns - Hair dryer - Hydromassage showerhead - Jetted bathtub - Private bathroom - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 65-inch smart TV with premium digital channels - Netflix - Private pool - Streaming services ### Food and drink - 24-hour room service - Coffee/tea maker - Espresso maker - Free bottled water - Free stocked minibar - Restaurant dining guides ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Electrical adapters - Free daily newspapers - Individual decor - Individual furnishings - Iron/ironing board - Laptop workspace - Laptop-compatible safe - Phone - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 150 per pet, per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 5 kg per pet) Pets cannot be left unattended Restrictions apply; for more information contact the property on the number on the booking confirmation Food and water bowls and an off-lead area are available ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Pet fee: USD 150 per pet, per stay - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector and a security system This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December Guests under 18 years old are not permitted at this adults-only property The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Guests under 18 years old are not allowed in the spa This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Casa By Xcaret Carmen La Casa de la Playa All Fun Inclusive La Casa de la Playa by Xcaret Adults Only Hotel La Casa de la Playa by Xcaret All Inclusive Adults Only La Casa de la Playa by Xcaret Adults Only Playa del Carmen La Casa de la Playa by Xcaret All Fun Inclusive Adults Only ## Frequently asked questions ### Does La Casa de la Playa by Xcaret-All Inclusive, Adults Only have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at La Casa de la Playa by Xcaret-All Inclusive, Adults Only? > As of 15 Oct 2025, prices found for a 1-night stay for 2 adults at La Casa de la Playa by Xcaret-All Inclusive, Adults Only on 26 Oct 2025 start from £1,440.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-La-Casa-De-La-Playa-By-Xcaret-All-Inclusive-Adults-Only.h70531121.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is La Casa de la Playa by Xcaret-All Inclusive, Adults Only pet-friendly? > Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 5 kg per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at La Casa de la Playa by Xcaret-All Inclusive, Adults Only? > Self-parking and valet parking are free at this property. ### What time is check-in at La Casa de la Playa by Xcaret-All Inclusive, Adults Only? > Check-in start time: 3:00 PM; check-in end time: midnight. ### What time is check-out at La Casa de la Playa by Xcaret-All Inclusive, Adults Only? > Checkout is at noon. Late checkout is available for a fee (subject to availability). ### Does La Casa de la Playa by Xcaret-All Inclusive, Adults Only provide a shuttle to the airport? > Yes, there's a free airport shuttle that runs on request. ### Are there all-inclusive benefits at La Casa de la Playa by Xcaret-All Inclusive, Adults Only? > Some rate plans available at this property are all-inclusive. ### Where is La Casa de la Playa by Xcaret-All Inclusive, Adults Only located? > Nestled on the beach, this Playa del Carmen property is within 3 mi (5 km) of Xplor Theme Park, Xenses Park and Xcaret Eco Theme Park. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## La Casa de la Playa by Xcaret-All Inclusive, Adults Only Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 188 8 - Good 5 6 - Okay 6 4 - Poor 4 2 - Terrible 6 ### 9.8/10 Cleanliness ### 9.4/10 Staff & service ### 9.8/10 Amenities ### 9.8/10 Property conditions & facilities ### 9.8/10 Eco-friendliness ### 10/10 Excellent #### Jimmy 17 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The ultimate luxury experience, overall the best hotel in the world! ##### Jimmy Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### James 13 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Pool was great did not use spa ##### James Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Jorge H 13 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities An incredible experience filled with luxury in a quiet oasis! Attentive staff, incredible property. Highly recommended ##### Jorge H Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Magnolia 20 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The best ##### Magnolia Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Eugenia 16 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love everything about this property, now this is my favorite place to stay in Cancun!! Every penny you spend is worth it!! ![](https://a.travel-assets.com/ugc/hotel-reviews/6d0b3320-907f-4ed7-a8a3-9edc712f36d5-1755367630499.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2e700b77-2f95-4d4f-a2d5-07de2a4e6a9f-1755367630184.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8a30389f-4a96-4ee5-8c77-aacf6f9420f0-1755367630017.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fc370c47-14ac-4675-b4df-80fed5719fff-1755367629913.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Eugenia Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### FERNANDO 21 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities almost everything is great, except for the food in some restaurants I would give them 8 out of 10. ![](https://a.travel-assets.com/ugc/hotel-reviews/3482af20-a735-4d2f-b05b-5e43bbf037d1-1755808481104.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### FERNANDO Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### rodrigo 4 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities V ##### rodrigo Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Itzel 24 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente ##### Itzel Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Victoria 2 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was a 10/10. Loved it ##### Victoria Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### bobby 1 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 10 out of 10! Service, food, room, everything was top notch! ##### bobby Stayed 4 nights in May 2025 ### 10/10 Excellent #### Harris Walker 6 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Thank you to the whole team, what an excellent stay The staff was great room was amazing had a blast many thanks! ##### Harris Walker Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Richard David 26 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Playa is a beautiful spot the place is quiet and relaxing, Spa is wonderful. Beach was not very good due to weeds in the water. Restaurants are very sophisticated, not much to do at night but Arte offers some great venues like Deseo it’s amazing. The combination between playa and Arte works great. ##### Richard David Stayed 4 nights in May 2025 ### 10/10 Excellent #### Liwen 21 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s the best hotel I have ever stayed! Will come back another time! ##### Liwen Stayed 6 nights in Feb 2025 ### 10/10 Excellent #### Ailicec 4 Nov 2024 Liked: Staff & service, amenities, property conditions & facilities Everything good , we love this place ##### Ailicec Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Elvis 4 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best resort I’ve ever stayed in. Wow!! ##### Elvis Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Angel A 15 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best place ever ##### Angel A Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Craig 6 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities One of the best resorts we have ever stayed at ##### Craig Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Shawn Patrick 15 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing! Would recommend to any couple seeking a quiet, secluded get away! ##### Shawn Patrick Stayed 5 nights in Apr 2024 ### 10/10 Excellent #### ERASTO 28 May 2023 Liked: Staff & service, property conditions & facilities Great place, people, food, everything! ##### ERASTO Stayed 1 night in May 2023 ### 10/10 Excellent #### Jaskaran 11 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stayed here in May of 2023. This is best hotel i have ever stayed at. There is no comparison. If you are thinking of coming here, i suggest to just take the plunge and book it.They have the best service and the food was great. This best part is you can go their next door hotel and do activities also. This hotel is all luxury and they treat you like a star. ##### Jaskaran ### 10/10 Excellent #### Randy 9 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities Best hotel ever ##### Randy Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### Saul 14 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The best hotel ##### Saul Stayed 5 nights in Sep 2022 ### 10/10 Excellent #### VLADISLAV, EAGAN 5 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was perfect vacation! ##### VLADISLAV Stayed 8 nights in Feb 2023 ### 10/10 Excellent #### qing 8 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities best hotel ever ##### qing ### 10/10 Excellent #### Ramses 18 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelent Service ##### Ramses Stayed 2 nights in Aug 2024 ## Expedia's Latest Trends ### Hotels > [Wedding Hotels in Lahore](https://www.expedia.co.uk/Lahore-Hotels-Wedding-Hotel.0-0-d2068-tWeddingHotel.Travel-Guide-Filter-Hotels) > > [Hotel Riu Palace Tropical Bay - All Inclusive](https://www.expedia.co.uk/Negril-Hotels-RIU-Palace-Tropical-Bay-All-Inclusive.h859683.Hotel-Information) > > [Crowne Plaza Malpensa Airport by IHG](https://www.expedia.co.uk/Milan-Hotels-Crowne-Plaza-Malpensa-Airport.h1427867.Hotel-Information) > > [Three Ways House Hotel](https://www.expedia.co.uk/Chipping-Campden-Hotels-Three-Ways-House-Hotel.h2665897.Hotel-Information) > > [Hotels in Gujar Khan](https://www.expedia.co.uk/Gujar-Khan-Hotels.d722928500257398784.Travel-Guide-Hotels) > > [Aldeia Santa Rita](https://www.expedia.co.uk/Candolim-Hotels-Aldeia-Santa-Rita.h2335672.Hotel-Information) > > [Days Inn & Suites by Wyndham Anaheim At Disneyland Park](https://www.expedia.co.uk/Anaheim-Hotels-Days-Inn-Suites-By-Wyndham-Anaheim-At-Disneyland-Park.h3280.Hotel-Information) > > [Blue Marlin Trawangan](https://www.expedia.co.uk/Gili-Trawangan-Hotels-Blue-Marlin-Trawangan.h18049106.Hotel-Information) > > [1 Porthmeor Road, Beach is Just 30 Seconds Away. 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