Arkana 9 by Grupo Amber

Property class: 3

Choose dates to view prices

Close to Playa del Carmen Main Beach and Quinta Avenida, Arkana 9 by Grupo Amber has plenty to offer. Stay connected with free WiFi in public areas.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Air-conditioning
  • Kitchen

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Suite

A modern bedroom with a wooden headboard, a large window with a view of greenery, a bedside table, and a small desk with a remote control.

Standard Suite

  • 377 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

A modern hotel room with a neatly made bed, a dining area with a table and chairs, and a kitchenette.

Junior Suite

  • 431 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Family Suite

A neatly made bed in a hotel room with a large window, a bedside table, and a wall-mounted air conditioner.

Family Suite

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Suite

A modern living space with a wooden staircase, a dining table with chairs, a TV mounted on the wall, and a potted plant.

Deluxe Suite

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About the area

Located near the beach, Arkana 9 by Grupo Amber is in Zazil-ha, a neighbourhood in Playa del Carmen. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Temazcal Natura and Xaman Ha Aviary are also worth visiting. Visit our Playa del Carmen travel guide
Map
Calle 42 Nte MZ 131 LT 16, Pocn Zacil Ha, Playa del Carmen, QROO, 77720

What's nearby

  • A coastal cityscape with a clear blue sea, a beach, and a mix of residential and commercial buildings.
    Quinta Avenida
    11 min walk - 0.6 miles
  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    12 min walk - 0.7 miles
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    14 min walk - 0.8 miles
  • A multi-level shopping mall with palm trees, hanging decorations, and various stores.
    Quinta Alegría Shopping Mall
    15 min walk - 0.8 miles
  • Mario Villanueva Madrid
    10 min walk - 0.5 miles

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    48 min drive

Restaurants

  • La Birria
    3 min walk
  • El Rincón Chilango
    2 min walk
  • Bait Lajam (Tacos arabes)
    4 min walk
  • Cafe Petit Péche
    3 min walk
  • Las Ollas Calientes
    4 min walk

About this property

Arkana 9 by Grupo Amber

  • Hotel near Quinta Avenida
  • Close to Mamitas Beach and Playa del Carmen Main Beach, Arkana 9 by Grupo Amber has plenty to offer. Guests can connect to free WiFi in public areas.
  • Other perks at this hotel include:
    • An outdoor pool, along with sunloungers and pool umbrellas
    • Smoke-free property
  • Room features
  • All guest rooms at Arkana 9 by Grupo Amber offer comforts, such as laptop-friendly workspaces and air conditioning.
  • Extra amenities include:
    • Showers and shampoo
    • 50-inch TVs with streaming services and digital channels
    • Wardrobes/cupboards, kitchens and microwaves

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Frequently asked questions

Does Arkana 9 by Grupo Amber have a pool?

Yes, this property has an outdoor pool.

Is Arkana 9 by Grupo Amber pet-friendly?

No, pets are not allowed at this property.

How much is parking at Arkana 9 by Grupo Amber?

This hotel doesn't offer parking.

What time is check-in at Arkana 9 by Grupo Amber?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Arkana 9 by Grupo Amber?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Arkana 9 by Grupo Amber located?

Located in Zazil-ha, this hotel is within a 15-minute walk of Super Chedraui Selecto Avenida 10, Quinta Avenida and Playa del Carmen Main Beach. Mamitas Beach and Mario Villanueva Madrid are also within 15 minutes.

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Reviews

Arkana 9 by Grupo Amber Reviews

7.0

Good

7.8

Cleanliness

7.0

Amenities

7.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 4 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 2 out of 8 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay! Highly recommend!

I can't say enough good things about this property. I stayed here for two weeks with my young daughter and it was like home. The apartments are fully stocked with a kitchen and bedroom and dining area. There is powerful air conditioning, kitchen supplies and dining tables. The complex has a pool and grill area, which is great. The property is near shopping and is a short walk to the beach. The staff is beyond friendly---all of them---and they are always available to help. I highly recommend Arkana9 Suites for anyone who wants a home-like property near everything.
Stayed 2 nights in Jun 2020
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
This has been simply a disappointing experience with falsely advertised pictures/rooms, virtual check in, loud premises, simply not worth the money being paid
Stayed 1 night in Jan 2021
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

SCAM!!!!

This was a total scam, so stay away. After booking a room, they did not send instructions to how to enter the property and there is not reception. I was literally stuck without a room and there was no number to call. Thankfully hotels.com came through and found me a room late into the night. Stay away from this, I am shocked that it is still on this site.
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My apartment was so spacious and had everything you could need, a full kitchen, huge bathroom and bedroom, smart TV. It was very secure and a home away from home.
Stayed 14 nights in Jan 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Playa Del Carmen

Great location near local taco carts. Manager was prompt in responding. Enjoyed our stay.
Stayed 1 night in Nov 2020
Verified review

2/10 Terrible

Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Verified review

10/10 Excellent

Stayed 1 night in Aug 2020