Title: D´Margo Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # D´Margo Hotel Hotel with a rooftop terrace, steps from Quinta Avenida ![Exterior](https://images.trvl-media.com/lodging/37000000/36190000/36181600/36181553/33cf21d4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/37000000/36190000/36181600/36181553/badbdb92.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 2 Queen Beds | Individually decorated, individually furnished, blackout curtains](https://images.trvl-media.com/lodging/37000000/36190000/36181600/36181553/2e44d7b1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/37000000/36190000/36181600/36181553/b9cc50e4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/37000000/36190000/36181600/36181553/37d3c5f9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies D'Margo Hotel in Playa del Carmen offers relaxation and convenience. Enjoy the rooftop terrace, garden, and outdoor pool. The on-site café provides refreshments, and free WiFi keeps you connected. Located near Main Beach, exploring the area is effortless. 6.4 ## Popular amenities - Pool - Kitchen - Housekeeping - Laundry - 24/7 front desk - Pet-friendly ## Room options ### Check availability for these dates Tonight [Nov 16 - Nov 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=36181553&PinnedHotelID=36181553&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=36181553&PinnedHotelID=36181553&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 17 - Nov 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=36181553&PinnedHotelID=36181553&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=36181553&PinnedHotelID=36181553&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=36181553&PinnedHotelID=36181553&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=36181553&PinnedHotelID=36181553&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=36181553&PinnedHotelID=36181553&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=36181553&PinnedHotelID=36181553&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ![Basic Room, 1 Queen Bed | Individually decorated, individually furnished, blackout curtains](https://images.trvl-media.com/lodging/37000000/36190000/36181600/36181553/889c1c94.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room, 1 Queen Bed ### Highlights Individually furnished Individually decorated Full-sized fridge/freezer LCD TV Hypo-allergenic bedding Pillow menu Blackout curtains Pillow-top bed - 323 sq ft - Sleeps 2 - 1 Queen Bed ![Standard Room, 2 Queen Beds | Individually decorated, individually furnished, blackout curtains](https://images.trvl-media.com/lodging/37000000/36190000/36181600/36181553/2e44d7b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds ### Highlights Individually furnished Individually decorated Full-sized fridge/freezer LCD TV Blackout curtains Private bathroom Rainfall showerhead Stovetop - 538 sq ft - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/77f93302.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Velas Riviera Maya - All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 927 reviews £913 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Velas-Riviera-Maya-All-Inclusive.h2406344.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=5e568feb-f246-483a-90b0-b2c2bc5c5f72&top_cur=GBP) Ad ![3 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/330000/328200/328185/6a97786e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Allegro Playacar - All Inclusive Playacar - Pool - Breakfast included - All-inclusive - Kids pool 7.8 Good 1,001 reviews £124 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information?chkin=2025-12-16&chkout=2025-12-17&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=5e568feb-f246-483a-90b0-b2c2bc5c5f72&top_cur=GBP) Ad ![7 outdoor pools, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1970000/1966300/1966239/df1348bb_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Beach Hotel - Á la Carte All Inclusive The Fives - Pool - Hot tub - All-inclusive - Spa 8.2 Very good 1,000 reviews £301 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information?chkin=2025-12-2&chkout=2025-12-3&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=5e568feb-f246-483a-90b0-b2c2bc5c5f72&top_cur=GBP) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/d643cec7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Downtown Hotel - Curio Collection by Hilton Downtown Playa del Carmen - Pool - Spa - Pet-friendly - Free WiFi 8.8 Excellent 679 reviews £115 includes taxes & fees 18 Nov - 19 Nov [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Downtown-Hotel-Residences.h19138867.Hotel-Information?chkin=2025-11-18&chkout=2025-11-19&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=5e568feb-f246-483a-90b0-b2c2bc5c5f72&top_cur=GBP) Ad ![Outdoor pool, free pool cabanas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/102000000/101260000/101254700/101254610/3c4fe381_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Beachfront by The Fives Hotels - A la Carte All Inclusive Adults Only Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 109 reviews £448 includes taxes & fees 13 Dec - 14 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Beachfront-By-The-Fives-Hotels.h101254610.Hotel-Information?chkin=2025-12-13&chkout=2025-12-14&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=5e568feb-f246-483a-90b0-b2c2bc5c5f72&top_cur=GBP) Ad ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/50000/41100/41060/4aa017dc.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Playacar Palace All Inclusive Playacar - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 1,000 reviews £362 includes taxes & fees 19 Nov - 20 Nov [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Playacar-Palace-All-Inclusive.h41060.Hotel-Information?chkin=2025-11-19&chkout=2025-11-20&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=5e568feb-f246-483a-90b0-b2c2bc5c5f72&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-DMargo-Hotel.h36181553.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-DMargo-Hotel.h36181553.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62660%2C-87.07210&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Hlk_2AKmczX4uzpQi9vzDpXaGmA=) Calle 10 norte entre 5 av y la playa, Calle 10 norte entre 5 av y la playa, Playa del Carmen, QROO, 77710 #### What's nearby - Quinta Avenida - 1 min walk - 0.1 miles - Playa del Carmen Main Beach - 2 min walk - 0.1 miles - Quinta Alegría Shopping Mall - 3 min walk - 0.2 miles - Central Square - 5 min walk - 0.3 miles - Mamitas Beach - 6 min walk - 0.4 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive #### Restaurants - ‪Cervecería Chapultepec - ‬1 min walk - ‪Porfirio’s - ‬1 min walk - ‪Mi Jardin Secreto - ‬1 min walk - ‪Fah Restaurant Bar - ‬1 min walk - ‪Sala De Despecho - ‬1 min walk ## About this property ### D´Margo Hotel Hotel near Quinta Avenida Near Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, D´Margo Hotel provides a rooftop terrace, a coffee shop/cafe and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services. Other perks include: - An outdoor pool - Concierge services, a front desk safe and a lift - Barbecues and a 24-hour front desk Room features All guestrooms are individually furnished, and include amenities such as free WiFi. Extra amenities include: - Rainfall showers and shampoo - 32-inch LCD TVs with premium channels - Communal kitchens, full-sized fridge/freezers and ovens ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/121000000/120660000/120652600/120652512/7bc44384.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel tropical casa blanca Downtown Playa del Carmen - Pool - Pet-friendly - Waterslide - Free WiFi 6.4 5 reviews £32 includes taxes & fees 18 Nov - 19 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=120652512&PinnedHotelID=120652512&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand](https://images.trvl-media.com/lodging/96000000/95930000/95923800/95923710/64c093d4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vista Caribe Downtown Playa del Carmen - Pool - Kids pool - Free WiFi - Restaurant 6.2 147 reviews £42 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=95923710&PinnedHotelID=95923710&HadPinnedHotel=true®ionId=-1&adults=2) ![Living area](https://images.trvl-media.com/lodging/113000000/112010000/112001500/112001418/e3c25d27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CASA TORTUGA 5Th. 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check-in end time: 4:00 PM Minimum check-in age - 15 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of MXN 150, per accommodation, per stay, plus a deposit of MXN 500 per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ## Important information ### Optional extras - Pet deposit: MXN 500 per stay - Pet fee: MXN 150 per accommodation, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as d margo Playa del Carmen D´Margo Hotel Playa del Carmen D´Margo Playa del Carmen Hotel D´Margo Hotel Playa del Carmen Playa del Carmen D´Margo Hotel Hotel Hotel D´Margo Hotel Hotel d margo D´Margo Hotel Playa del Carmen Hotel d margo Playa del Carmen d margo Hotel Hotel d margo Hotel Hotel d margo Playa del Carmen D´Margo Playa del Carmen D´Margo Hotel D´Margo Hotel Playa del Carmen Playa del Carmen D´Margo Hotel Hotel Hotel D´Margo Hotel Hotel d margo D´Margo Hotel Hotel D´Margo Hotel Playa del Carmen D´Margo Hotel Hotel Playa del Carmen ## Frequently asked questions ### Does D´Margo Hotel have a pool? > Yes, this property has an outdoor pool. ### Is D´Margo Hotel pet-friendly? > Yes, cats and dogs are allowed at this property. There's a deposit of MXN 500 per stay and a fee of MXN 150 per accommodation, per stay. Service animals are exempt from fees. ### How much is parking at D´Margo Hotel? > This property doesn't offer parking. ### What time is check-in at D´Margo Hotel? > Check-in start time: 2:00 PM; check-in end time: 4:00 PM. ### What time is check-out at D´Margo Hotel? > Checkout is at noon. ### Where is D´Margo Hotel located? > Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach and Mamitas Beach. Playacar Beach and Playa del Carmen Maritime Terminal are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## D´Margo Hotel Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 9 8 - Good 4 6 - Okay 6 4 - Poor 4 2 - Terrible 7 ### 7.0/10 Cleanliness ### 7.2/10 Staff & service ### 6.0/10 Amenities ### 6.0/10 Property conditions & facilities ### 6.6/10 Eco-friendliness ### 8/10 Good #### Ma del Rocio 3 Feb 2022 Liked: Cleanliness, staff & service, room comfort #### Buen lugar Es un lugar muy bueno cerca de la playa y la quinta avenida, su personal muy amable, limpio, solo un poco desgastado por el tiempo ##### Ma del Rocio Stayed 1 night in Jan 2022 ### 2/10 Terrible #### Verified traveller 4 Apr 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Horrible place and staff. Very noisy hotel, the hotel does not look like at all like the photo. They make you check-in a front office, then move you to an other hotel, which is located right in the middle of the 4 main night club. I had a shared bathroom, without hot water obviously. Of course, your room does not have closed windows to make sure you can enjoy the street and night club noise / musique, so you cannot sleep. Get away for that hotel, and there is cheaper and better place. ##### Verified traveller Stayed 1 night in Mar 2021 ### 6/10 Okay #### Hector Alejandro 18 Mar 2021 Liked: Staff & service, room comfort #### Buena relación calidad precio El checkin fue tardado, nos movieron a otro edificio el cual esta en el área de antros y era demasiado ruidoso de noche. El aire acondicionado no servia, tuvieron que repararlo. Si es buena la ubicación, es céntrico y pasos de la playa. Tiene alberca aun que no es bonita. El personal es amable. Por el precio si esta muy bien, pero obvio no esperes lujos. ##### Hector Alejandro Stayed 1 night in Mar 2021 ### 8/10 Good #### Verified traveller 6 Mar 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bueno, bonito y barato. Increíble atención de Marisol. ##### Verified traveller Stayed 2 nights in Feb 2021 ### 8/10 Good #### Verified traveller 15 Jan 2021 Liked: Cleanliness, staff & service, amenities The art across the buildings was great. Huge canvas that covered over blank or utility spaces really gave a good feel to here. The price was very fair. If you chose basic $20 American and $25 for AC. The rooms were nice enough. There is an area for hammocks and couches in the shade that over looks the street. ##### Verified traveller Stayed 1 night in Jan 2021 ### 8/10 Good #### william 1 Jan 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### only to sleep service ok...nice location ##### william Stayed 1 night in Dec 2020 ### 6/10 Okay #### Verified traveller 25 Mar 2020 Liked: Cleanliness, staff & service Convenient, a block from the beach. Very nice if you're looking for simple ##### Verified traveller Stayed 3 nights in Mar 2020 ### 4/10 Poor #### Olga 10 Mar 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pésima experiencia Pésima experiencia, supuse que no sería un hotel increíble por el costo, pero lejos de eso el aseo de la habitación, el trato del personal, se pusieron a lavar un corredor a las 7 am arrastrando una cubeta. No recomiendo este hotel en absoluto. Lo único excelente es su ubicación ##### Olga Stayed 3 nights in Mar 2020 ### 6/10 Okay #### Verified traveller 29 Feb 2020 Disliked: Staff & service Está muy cerca de la playa, pero los procesos de atención con el personal a cargo son demasiado lentos. ##### Verified traveller Stayed 3 nights in Feb 2020 ### 10/10 Excellent #### Guadalupe 26 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Un hotel a bajo costó a unos pasos de la playa. Tiene un ambiente muy relajado. Ampliamente recomendado ##### Guadalupe Stayed 3 nights in Feb 2020 ### 10/10 Excellent #### ROMAN 23 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recomendable Muy grata estancia y el personal amable. Hotel aunque modesto y económico, brinda una excelente ubicación, realmente es muy recomendable ##### ROMAN Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Verified traveller 23 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ubicación excelente. Buena atención, cerca de todo. Paseos. Comidas. Diversión Muy buen precio. Tranquilo, ambiente agradable. Zona agradable.. Familiar 100% recomendable ##### Verified traveller Stayed 5 nights in Feb 2020 ### 2/10 Terrible #### Verified traveller 22 Feb 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No es lo que parece, instalaciones muy feas al igual que la ropa de cama... ##### Verified traveller Stayed 1 night in Feb 2020 ### 2/10 Terrible #### Gerardo 11 Feb 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### El peor hotel que he visitado Es un Hotel horrible. Nada recomendable. Las camas son muy viejas, el ventilador casi a punto de caerse. No realizaron limpieza durante los 3 días que estuve ahí y para colmo encontré una cucaracha. La peor experiencia que he tenido. ##### Gerardo Stayed 3 nights in Feb 2020 ### 4/10 Poor #### Verified traveller 8 Feb 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The property seemed unsafe. Very loud music from clubs. No screen in window. Air conditioner didn’t work. Toilet seat too small for toilet. Front desk person was asleep when we arrived. No outlets at all. But that being said, $20 was a very fair price for the night. ##### Verified traveller Stayed 1 night in Feb 2020 ### 4/10 Poor #### Verified traveller 3 Feb 2020 Liked: Staff & service Disliked: Amenities, property conditions & facilities No se podía ver la tv (falla de proveedor izzi),..... ##### Verified traveller Stayed 1 night in Jan 2020 ### 4/10 Poor #### Verified traveller 23 Jan 2020 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities They want to charge extra for the AC, terrible WiFi, No windows so during the night really noisy ##### Verified traveller Stayed 7 nights in Jan 2020 ### 2/10 Terrible #### AC 15 Jan 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities DO NOT BOOK HERE worst place ever, smelly, the manager was not only rude but a liar. I didn't stay a soon as walked in after waiting for 20 min they gave me my key to a room without AC and only had an old rusty fan. I went back immediately to let the manager know that I couldn't stay in that place. She told me that I had to contact Expedia immediately. Thankfully my travel agent found another place for me to stay with my daugther. I called expedia to follow up on the case and the manager had said that I stayed for few hours and left without telling anybody and I took the keys. I was beyond mad for this I told Expedia that I will call the local authorities to report this behavior towards tourist. I asked them to do not advertise them anymore for the tourist safety. I speak language and even that wasn't enough to deal with these people. I hope Expedia doesn't do business with them in the future. Please spend a little more and stay in a different place. Playa del Carmen is a beautiful place and this hotel gives it a bad reputation. I hope this review is helpful for anybody thinking about staying in this place. Note - I didn't get my money back I even gave them 3 dls cash for taxes . Expedia gave me a voucher but to be honest this experience should not have happened in the first place if Expedia doesn't do business with this hotel. ##### AC Stayed 2 nights in Dec 2019 ### 6/10 Okay #### Alejandra 28 Dec 2019 Liked: Cleanliness Disliked: Staff & service #### Cumple básicos Buena ubicación, mucho ruido en la noche porque está en medio de bares, si eres de buen sueño y de larga fiesta esta súper. Caminas 1 minuto y estás en la entrada a la playa, hay agua caliente, es básico y lo que necesitas si estás fuera todo el día y solo lo usas para lo básico: dormir y bañarte ##### Alejandra Stayed 3 nights in Dec 2019 ### 6/10 Okay #### Verified traveller 26 Nov 2019 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities cleaning and household staff reasonably good... last day of my stay my room was not cleaned and there was no toilet paper for over 24 hours nobody bothered very little English spoken difficult to explain if your needs to these.. in Times Gone by I can imagine this was a beautiful property now it is very worn around the edges not up to Snuff ##### Verified traveller Stayed 4 nights in Nov 2019 ### 6/10 Okay #### daniel 23 Nov 2019 Liked: Cleanliness, staff & service #### Basic room. Good value. Decent, clean basic hotel. ##### daniel Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Verified traveller 13 Jul 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente hotel muy cerca de todo, limpio staff muy atento . Muy recomendable Gracias ##### Verified traveller Stayed 2 nights in Jul 2019 ### 2/10 Terrible #### Victor Manuel 12 Feb 2023 ##### Victor Manuel Stayed 1 night in Feb 2023 ### 2/10 Terrible #### Trang 6 Jan 2023 ##### Trang ### 10/10 Excellent #### Angel 30 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Angel Stayed 1 night in Jan 2022 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [Paradisus La Perla - Adults Only - 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