Title: Santuario Playa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=22487932&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Santuario Playa Travelers find both relaxation and adventure at this beachside retreat, complete with an outdoor pool and ocean views for the perfect coastal getaway. ## Photo gallery for Santuario Playa ![Presidential Suite | Premium bedding, iron/ironing board, travel cot, free WiFi - Santuario Playa (Playa del Carmen)](https://images.trvl-media.com/lodging/23000000/22490000/22488000/22487932/7bb1d093.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Santuario Playa (Playa del Carmen)](https://images.trvl-media.com/lodging/23000000/22490000/22488000/22487932/08474777.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Santuario Playa (Playa del Carmen)](https://images.trvl-media.com/lodging/23000000/22490000/22488000/22487932/4d4ec522.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Santuario Playa (Playa del Carmen)](https://images.trvl-media.com/lodging/23000000/22490000/22488000/22487932/f6c2c313.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool loungers - Santuario Playa (Playa del Carmen)](https://images.trvl-media.com/lodging/23000000/22490000/22488000/22487932/df3ace49.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Just steps from Playa del Carmen Main Beach, Santuario Playa offers a tranquil atmosphere with free continental breakfast, a pool, scenic garden, rejuvenating spa, helpful staff, in-room WiFi, and a convenient snack bar/deli. ## Reviews 8.0 Very good ## Popular amenities - Spa - Pet-friendly - Free Wi-Fi - Air-conditioning ## Room options ### Check availability for these dates Tonight [Jan 7 - Jan 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=22487932&PinnedHotelID=22487932&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=22487932&PinnedHotelID=22487932&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 8 - Jan 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=22487932&PinnedHotelID=22487932&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=22487932&PinnedHotelID=22487932&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=22487932&PinnedHotelID=22487932&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=22487932&PinnedHotelID=22487932&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=22487932&PinnedHotelID=22487932&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=22487932&PinnedHotelID=22487932&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Master Suite 2 Double Beds ![Master Suite 2 Double Beds | Premium bedding, iron/ironing board, travel cot, free WiFi](https://images.trvl-media.com/lodging/23000000/22490000/22488000/22487932/w2879h1919x0y1-8df4a4b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite 2 Double Beds 8.2 Very good 19 reviews ### Highlights Air conditioning LCD TV Premium bedding Separate bedroom Ceiling fan Private bathroom Shared/communal kitchen Digital channels - 455 sq ft - 1 bedroom - City view - Sleeps 4 - 2 Double Beds ### View all photos for Presidential Suite ![Premium bedding, iron/ironing board, travel cot, free WiFi](https://images.trvl-media.com/lodging/23000000/22490000/22488000/22487932/5e235f5f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite 8.0 Very good 1 review ### Highlights Air conditioning LCD TV Premium bedding 2 bedrooms Ceiling fan Private bathroom 2 bathrooms Shared/communal kitchen - 764 sq ft - 2 bedrooms - City view - Sleeps 6 - 2 Double Beds and 1 King Bed ### View all photos for Single Bed in Female Dormitory Room Hostel ![Premium bedding, iron/ironing board, travel cot, free WiFi](https://images.trvl-media.com/lodging/23000000/22490000/22488000/22487932/w5852h4385x0y4-9f900013.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Bed in Female Dormitory Room Hostel ### Highlights Separate dining area Air conditioning LCD TV Ceiling fan Premium bedding Shared/communal kitchen Digital channels Daily housekeeping - 764 sq ft - City view - Sleeps 2 - 5 Single Bunk Beds ### View all photos for Single Bed in Male Dormitory Room Hostel ![Premium bedding, iron/ironing board, travel cot, free WiFi](https://images.trvl-media.com/lodging/23000000/22490000/22488000/22487932/w5852h4385x0y2-eb9283c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Bed in Male Dormitory Room Hostel ### Highlights Air conditioning LCD TV Ceiling fan Premium bedding Shared/communal kitchen Digital channels Daily housekeeping Wardrobe - 764 sq ft - City view - Sleeps 2 - 5 Single Bunk Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Santuario-Playa.h22487932.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Santuario-Playa.h22487932.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63139%2C-87.06812&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=sgNbHROS95VNIjbfrfNxxqjDaA0=) Av. 1 Norte, #9, entre 24 y 26, Colonia Centro, Playa del Carmen, QROO, 77710 #### What's nearby - Quinta Avenida \- 2 min walk \- 0.1 miles - Playa del Carmen Main Beach \- 3 min walk \- 0.2 miles - Mamitas Beach \- 3 min walk \- 0.2 miles - Quinta Alegría Shopping Mall \- 3 min walk \- 0.2 miles - Central Square \- 11 min walk \- 0.6 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive #### Restaurants - ‪La Vagabunda - ‬2 min walk - ‪La Vaca Gaucha - ‬1 min walk - ‪Ambasciata d'Italia Ristorante - ‬1 min walk - ‪Pizza Renzo - ‬2 min walk - ‪Kalamata - ‬2 min walk ## About this property ### Santuario Playa Hotel near Mamitas Beach Located close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Santuario Playa provides free continental breakfast, a terrace and a garden. Treat yourself to a deep-tissue massage or other spa services. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a playground and a snack bar/deli. Other perks include: - An outdoor pool, along with sunloungers - A round-trip airport shuttle (surcharge), a 24-hour front desk and luggage storage - Smoke-free property, beach towels and concierge services - Tour/ticket information - Guest reviews give top marks for the helpful staff Room features All guest rooms at Santuario Playa have thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi. Extra amenities include: - Showers and free toiletries - 32-inch LCD TVs with digital channels - Wardrobes/cupboards, communal kitchens and travel cots ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/4000000/3580000/3575300/3575261/6f86acb1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Maya Turquesa - Playa del Carmen Downtown Playa del Carmen - Pool - Breakfast included - Kids’ pool - Free Wi-Fi 6.6 335 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=3575261&PinnedHotelID=3575261&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/870000/862700/862618/e0579876.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Paradise Downtown Playa del Carmen - Pool - Breakfast included - Spa - Free Wi-Fi 8.2 Very good 570 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=862618&PinnedHotelID=862618&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9120000/9118800/9118779/a012a9b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beach House Hotel Downtown Playa del Carmen - Free Wi-Fi - Air-conditioning - Housekeeping - 24/7 front desk 7.8 Good 479 reviews £27 includes taxes & fees 8 Jan - 9 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=9118779&PinnedHotelID=9118779&HadPinnedHotel=true®ionId=-1&adults=2) ![Single Room, Partial Ocean View (Cabanas Vision) | Minibar, in-room safe, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/2000000/1170000/1163400/1163348/f66483fd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Illusion Boutique Hotel Downtown Playa del Carmen - Pool - Breakfast included - Free Wi-Fi - Air-conditioning 7.6 Good 829 reviews £46 includes taxes & fees 5 Feb - 6 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=1163348&PinnedHotelID=1163348&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/32000000/31910000/31902600/31902533/5212bfd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moonshine Hotel Downtown Playa del Carmen - Pool - Pet-friendly - Free Wi-Fi - Air-conditioning 7.8 Good 218 reviews £30 includes taxes & fees 9 Jan - 10 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=31902533&PinnedHotelID=31902533&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/19000000/18670000/18666400/18666357/w2869h3169x0y0-4c16c902.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen Downtown Playa del Carmen - Pool - Spa - Free Wi-Fi - Air-conditioning 7.6 Good 158 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=18666357&PinnedHotelID=18666357&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/84000000/83370000/83361600/83361592/8ef449cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Villas Segovia Playa del Carmen Downtown Playa del Carmen - Pool - Pet-friendly - Free Wi-Fi - Air-conditioning 9.0 Wonderful 31 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=83361592&PinnedHotelID=83361592&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/3000000/2690000/2682700/2682652/d19ad8e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Maria Bonita Downtown Playa del Carmen - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.0 Very good 488 reviews £42 includes taxes & fees 12 Jan - 13 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=2682652&PinnedHotelID=2682652&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach nearby, beach bar](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/253174cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BALAM Playa - 15 Th. Ave Downtown Playa del Carmen - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 6.2 273 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=84105035&PinnedHotelID=84105035&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/16000000/16000000/15990100/15990017/ebabb713.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel52 Luis Donaldo Colosio - Pool - Spa - Parking included - Free Wi-Fi 8.2 Very good 649 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=15990017&PinnedHotelID=15990017&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - 24-hour return airport shuttle on request for a surcharge ### Food and drink - Free continental breakfast available daily 7:30 AM to 9:00 AM - Snack bar/deli ### Things to do - Outdoor pool - Playground ### Family friendly - Living room - Outdoor pool - Playground - Snack bar/deli - Travel cot ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance - Turndown service ### Outdoors - Beach towels - Garden - Picnic area - Pool loungers - Terrace ### Spa - Couples treatment rooms - Deep-tissue massages - In-room massages - Sports massages ### Accessibility - No lift ### More - Mosquito nets - Smoke-free property ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch LCD TV with digital channels ### Food and drink - Shared kitchen access ### More - Air conditioning - Ceiling fan - Free local calls - Iron/ironing board on request - Living room - Phone - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in fee: USD 16 Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: USD 16 ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 11 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 20 kg per pet) Pets cannot be left unattended Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 178 per vehicle (return, maximum occupancy 7) - Pet fee: USD 11 per pet, per night - Service animals are exempt from fees - Early check-in fee: USD 16 (subject to availability) - Late check-out fee: USD 16 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Hotel Myko Playa Carmen Playa del Carmen Hotel Myko Playa Carmen Myko Playa Carmen Playa del Carmen Myko Playa Carmen Hotel Myko Playa Del Carmen Riviera Maya Santuario Playa Hotel Hotel Myko Playa Del Carmen Santuario Playa Playa del Carmen Santuario Playa Hotel Playa del Carmen ## Frequently asked questions ### Does Santuario Playa have a pool? ### Is Santuario Playa pet-friendly? ### How much is parking at Santuario Playa? ### What time is check-in at Santuario Playa? ### What time is check-out at Santuario Playa? ### Does Santuario Playa provide a shuttle to the airport? ### Where is Santuario Playa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Santuario Playa Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 9.2 Location ### 8.4 Staff & service ### 7.8 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 106 8 - Good 69 6 - Okay 25 4 - Poor 17 2 - Terrible 18 ## Reviews ### 8/10 Good #### Raymond 30 Aug 2025 Disliked: Amenities, property conditions & facilities Limited kitchen supplies would be helpful ##### Raymond Stayed 7 nights in Aug 2025 ### 8/10 Good #### Stanley 31 Jul 2025 Liked: Staff & service Property was good. It had a pool. A little far away from the main attractions but overall an amazing room for the budget. One ac unit for a room this large can be insufficant. The rooms are large almost like an apartment. Overall an amazing experience. ##### Stanley Stayed 8 nights in Jul 2025 ### 8/10 Good #### Clark lemuel 11 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very friendly staff! ##### Clark lemuel Stayed 2 nights in Jun 2023 ### 8/10 Good #### Ophir Olivia 21 Apr 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Reception lady was the best! Room was switched on request and they were very accommodating to my needs. ##### Ophir Olivia Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Ruth 17 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities The place was clean, and everything worked well. The swimming pool was not big but clean so we were able to cool off after our activities. The breakfast options were very limited but not bad. However although we had a kitchen there were no kitchen utensils. Nonetheless we really liked our stay there. ##### Ruth Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### tammy 6 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, room was always clean. Breakfast was always delicious, pool was in shaded area of property so we chose to use the roof top pool across the street which was perfect. Also the beach was a block away as well as famous 5th Ave. Very ideal location with inexpensive accommodations. Simple and favorable property conditions with 24 hour staff. If your on a budget this place was great! ##### tammy Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Viraf 2 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Normally when I go to Playa Del Carmen, I stay at all inclusive resorts nearby but often find myself going into town a lot. This time I opted to stay right in town. The double suite I got was large and spacious. The location was great. It was convenient to the beach and to 5th Ave and lots of dining options. The staff were really great too. I would definitely stay there again. ##### Viraf Stayed 7 nights in Mar 2025 ### 8/10 Good #### Sheila 5 Jul 2025 Liked: Cleanliness I liked that this hotel looked very unique and it fit the vibe of the surrounding area. It was antique and very much jungle vibes. What I didn’t like was that our toilet was barely flushing and the sink water kept pooling up. however, we told the staff and they resolved the issue. Overall everybody was nice and we were treated nicely. ##### Sheila Stayed 6 nights in Jun 2025 ### 8/10 Good #### Chelsea 6 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### Great stay for a couple of nights The room was comfortable but next to the washing so it’s quiet loud plus it’s bright in the room with the blinds down. Breakfast at Mr.waffle isn’t bad and worth a bite so no complaints! ##### Chelsea Stayed 4 nights in Jan 2025 ### 8/10 Good #### Oleksii 15 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything is pretty good to stay for a while. Advantages is a kitchen in the property and walking distance to different beaches. At night is pretty loud until 12-12.30 am. ##### Oleksii Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Paola 10 Aug 2024 Liked: Staff & service, property conditions & facilities Good service ##### Paola Stayed 8 nights in Jul 2024 ### 8/10 Good #### Jennifer 10 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities The property is nice and close to everything but not quiet at night. Breakfast in the morn is great! Staff is really nice and helpful. There’s an odd odor as well, maybe the plants? Otherwise cute place. ##### Jennifer Stayed 1 night in Jan 2025 ### 6/10 Okay #### Olivia 22 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Too much noise in the street untill 1 am, there are security video cameras but no keys or no ways to lock the door, anybody can come in wherever they want to. Overall, the staff is really welcoming, the areas are clean, the breakfast is delicious and the location is okay ! ##### Olivia Stayed 2 nights in Nov 2024 ### 4/10 Poor #### Victoria's 28 Apr 2025 Disliked: Cleanliness, staff & service Not a great area very noisy. No help ##### Victoria's Stayed 2 nights in Apr 2025 ### 8/10 Good #### Edwin Alexis 25 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a very nice and cheap place! Thank you to the staff for all the facilities. Opportunity Areas: Wifi is not so good, sometimes it desconect for no reason. ##### Edwin Alexis Stayed 2 nights in May 2024 ### 10/10 Excellent #### Jaseon 4 Aug 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comfortable at home chill vybes ##### Jaseon Stayed 1 night in Aug 2022 ### 4/10 Poor #### Juana 24 Feb 2025 Liked: Staff & service #### Great location and excellent customer service No hot water in room 201\. Mirrors slightly dirty. Sheets/pillow cases smelled of body odor. No WiFi, no tv that worked. Good location, excellent customer service, made every effort to appease problems, was provided with free breakfast at nearby restaurant which was very yummy. Nice atmosphere, gardens. Rooms were larger than expected and nice. Bed and pillows were comfy for enjoyable sleep. ##### Juana Stayed 2 nights in Feb 2025 ### 6/10 Okay #### Francisco 26 Sept 2024 Liked: Staff & service Good for the price never again ##### Francisco Stayed 2 nights in Sep 2024 ### 8/10 Good #### Antonio Isai 17 Aug 2023 Liked: Cleanliness, staff & service, amenities There are something in the property that should remodelate, like the doors but in general everthing is great ##### Antonio Isai Stayed 1 night in Aug 2023 ### 4/10 Poor #### Sankalpa 16 Jan 2025 There is no wifi, fridge didn’t work, they advertised as in hotel massage which is false, nobody speaks English in the hotel. Breakfast is Terrible!!! ##### Sankalpa Stayed 6 nights in Jan 2025 ### 2/10 Terrible #### RAUL 21 Jul 2023 Disliked: Staff & service S ##### RAUL Stayed 1 night in Jul 2023 ### 6/10 Okay #### Ivan Blumenfeld 20 Nov 2023 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Ran down property. Not recommendable. Good location but overall a bad stay. ##### Ivan Blumenfeld Stayed 6 nights in Nov 2023 ### 10/10 Excellent #### Kayleigh 8 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved staying here. Originally booked for 1 night and ended up booking 3 more nights. Very chill atmosphere, it is noisy at night from the street and the music, so if you’re a light sleeper bring ear plugs. Breakfast was wonderful. Only issues were a little more language barrier than I’d have thought, no lights for each bunk, so hard to do anything if anyone is sleeping and 1 toilet for 10 people. But overall AMAZING stsy! ##### Kayleigh Stayed 2 nights in Feb 2023 ### 4/10 Poor #### Monica 6 Apr 2024 Liked: Staff & service Disliked: Cleanliness Water was too cold ##### Monica Stayed 6 nights in Mar 2024 ### 6/10 Okay #### John 4 Mar 2025 Disliked: Amenities, property conditions & facilities Wifi does not work in the bedrooms. They only cleaned twice in a 7 day stay although we had asked them on two different days to clean and said they would but didn’t. We booked an extra night with front desk at a certain price only to back to pay and it was a much higher then told. We didn’t extend our stay. ##### John Stayed 7 nights in Feb 2025 ## Expedia's Latest Trends ### Hotels > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > > [Playacar Palace All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Playacar-Palace-All-Inclusive.h41060.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Palmaïa-The House of AïA: All Inclusive Wellness Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [The St. Regis Kanai Resort, Riviera Maya](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-St-Regis-Kanai-Resort.h88203504.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Iberostar Waves Quetzal - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Quetzal-All-Inclusive.h428594.Hotel-Information) > > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Allegro Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > > [Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Maroma-Beach-Riviera-Cancun-Adults-Only-All-Inclusive.h1862827.Hotel-Information) > > [Hotel Riu Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Riu-Playacar-All-Inclusive.h580668.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [HM Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-HM-Playa-Del-Carmen.h11516987.Hotel-Information) > > [Viva Maya by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) > > [Blue Diamond Luxury Boutique - All Inclusive - Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Blue-Diamond-Luxury-Boutique-All-Inclusive-Adults-Only.h1785105.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [The Royal Haciendas All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information) > > [Viva Azteca by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viva-Wyndham-Azteca-Resort-All-Inclusive.h569233.Hotel-Information) > > [Catalonia Playa Maroma – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Catalonia-Privileged-Maroma-All-Inclusive.h1524371.Hotel-Information) ---