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Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

Property class: 4

Choose dates to view prices

Wyndham Alltra Cancun offers a pristine white sand beach, beach bar cocktails, ocean-view restaurants, water park access, spa services like deep-tissue massages and body wraps, beach volleyball courts, and a welcoming atmosphere for families.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
The current price is £219
includes taxes & fees
3 May - 4 May

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Master Suite King

Premium bedding, free minibar, in-room safe, blackout curtains

Master Suite King

  • 640 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite 1 King Bed

Premium bedding, free minibar, in-room safe, blackout curtains

Presidential Suite 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1352 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Junior Suite King Beachfront Swim up

Premium bedding, free minibar, in-room safe, blackout curtains

Junior Suite King Beachfront Swim up

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Double Accessible

Premium bedding, free minibar, in-room safe, blackout curtains

Junior Suite Double Accessible

  • Garden view
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King Accessible

Premium bedding, free minibar, in-room safe, blackout curtains

Junior Suite King Accessible

  • Garden view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Junior Suite, King Bunk and Trundle Bed

Premium bedding, free minibar, in-room safe, blackout curtains

Family Junior Suite, King Bunk and Trundle Bed

7.6 out of 10
Good
(12 reviews)
  • Resort view
  • 388 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Large Single Trundle Bed and 1 Large Single Bunk Bed

View all photos for Deluxe Junior Suite Double Lagoonview

Premium bedding, free minibar, in-room safe, blackout curtains

Deluxe Junior Suite Double Lagoonview

  • Lagoon view
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Junior Suite King Lagoonview

Premium bedding, free minibar, in-room safe, blackout curtains

Deluxe Junior Suite King Lagoonview

9.2 out of 10
Wonderful
(5 reviews)
  • Lagoon view
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Junior Suite Ocean View Double

Premium bedding, free minibar, in-room safe, blackout curtains

Deluxe Junior Suite Ocean View Double

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Double Beachfront

Premium bedding, free minibar, in-room safe, blackout curtains

Junior Suite Double Beachfront

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 427 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King Beachfront

Premium bedding, free minibar, in-room safe, blackout curtains

Junior Suite King Beachfront

  • Ocean view
  • 427 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Junior Suite Ocean View King

Premium bedding, free minibar, in-room safe, blackout curtains

Deluxe Junior Suite Ocean View King

8.6 out of 10
Excellent
(9 reviews)
  • Ocean view
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Sun Club Master Suite Ocean Front King

Sun Club Master Suite Ocean Front King | Premium bedding, free minibar, in-room safe, blackout curtains

Sun Club Master Suite Ocean Front King

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 640 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Master Suite Ocean View King

Premium bedding, free minibar, in-room safe, blackout curtains

Master Suite Ocean View King

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 640 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Ocean Front Double

Premium bedding, free minibar, in-room safe, blackout curtains

Junior Suite Ocean Front Double

9.0 out of 10
Wonderful
(6 reviews)
  • Ocean view
  • 391 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean Front King

Premium bedding, free minibar, in-room safe, blackout curtains

Junior Suite Ocean Front King

8.8 out of 10
Excellent
(22 reviews)
  • Ocean view
  • 391 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Ocean View Double

Premium bedding, free minibar, in-room safe, blackout curtains

Junior Suite Ocean View Double

8.0 out of 10
Very good
(24 reviews)
  • Ocean view
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Double

Premium bedding, free minibar, in-room safe, blackout curtains

Junior Suite Double

8.2 out of 10
Very good
(53 reviews)
  • Garden view
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King

Premium bedding, free minibar, in-room safe, blackout curtains

Junior Suite King

8.8 out of 10
Excellent
(72 reviews)
  • Garden view
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Bed

Premium bedding, free minibar, in-room safe, blackout curtains

Standard Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Resort view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View King

Premium bedding, free minibar, in-room safe, blackout curtains

Junior Suite Ocean View King

8.6 out of 10
Excellent
(38 reviews)
  • Ocean view
  • 388 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for King Room

Premium bedding, free minibar, in-room safe, blackout curtains

King Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Located on the beach, Sunscape Cancun All-Inclusive Resort & Spa by Hyatt is in Zona Hotelera, a neighbourhood in Cancun with great shopping. Iberostar Cancun Golf Course and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Travelling with kids? Consider El Sol de Cancun, or check out an event or a game at Oasis Arena. Waterskiing, windsurfing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Cancun travel guide
Map
Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Nichupté Lagoon
    Nichupté Lagoon
    2 min walk - 0.1 miles
  • Cancun_LaIslaShoppingMall_6075610_190
    La Isla Shopping Mall
    16 min walk - 0.9 miles
  • Chac Mool Beach
    Chac Mool Beach
    18 min walk - 1.0 mile
  • Cancun_CancunInteractiveAquarium_6075622_448
    Cancun Interactive Aquarium
    19 min walk - 1.1 miles
  • Cancun Forum beach Playa Gaviota Azul
    Forum Beach
    4 min drive - 1.1 miles

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    23 min drive

Restaurants

  • Snack Grand Park
    7 min walk
  • Flor De Sal
    7 min walk
  • El Mirador
    8 min walk
  • Bubba Gump Shrimp Co.
    4 min walk
  • Lobby Bar

About this property

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

Upscale all-inclusive property near La Isla Shopping Mall
Forum Beach is located near Sunscape Cancun All-Inclusive Resort & Spa by Hyatt, which provides free water park access, a nightclub and an airport shuttle. With a beachfront location, beach cabanas and a beach bar, this property is the perfect place to soak up some sun. Treat yourself to a facial, hydrotherapy or a sports massage at Aura Spa, the on-site spa. Be sure to enjoy a meal at any of the 10 on-site restaurants, which feature Mexican cuisine and ocean views. Fitness classes are offered at the gym; other things to do include beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a poolside bar and a free daily manager's reception.
Other perks include:
  • 2 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • A round-trip airport shuttle (surcharge), babysitting (surcharge) and barbecues
  • Wedding services, a lift and a water dispenser
  • Guest reviews say great things about the family-friendly amenities, dining options and breakfast
Room features
All 458 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free stocked minibars and free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 55-inch plasma TVs with cable channels
  • Wardrobes/cupboards, childcare services and coffee/tea makers

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
Room service during certain hours
In-room minibar (all beverages included)

Land activities

Fitness facilities
Football

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Onsite parking includes off-street options

Food and drink

  • 10 restaurants
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • At Sunset
  • Azul
  • Casa de Rosa
  • Ventanas
  • Viaggio

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Cooking classes
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Library
  • Nightclub
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Shopping
  • Splash pad
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 5,726 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Mediterranean architecture
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Does Sunscape Cancun All-Inclusive Resort & Spa by Hyatt have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

As of 17 Apr 2026, prices found for a 1-night stay for 2 adults at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt on 3 May 2026 start from £219, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sunscape Cancun All-Inclusive Resort & Spa by Hyatt pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Self-parking and valet parking are free at this property.

What time is check-in at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Checkout is at noon.

Does Sunscape Cancun All-Inclusive Resort & Spa by Hyatt provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Yes, the property is all-inclusive. Activities include football.

Where is Sunscape Cancun All-Inclusive Resort & Spa by Hyatt located?

Nestled on the beach, this Zona Hotelera property is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, La Isla Shopping Mall and Forum Beach. Chac Mool Beach and Nichupté Lagoon are also within 1 mile (2 km).

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Reviews

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 4158 out of 6572 reviews
Rating 8 - Good. 1486 out of 6572 reviews
Rating 6 - Okay. 551 out of 6572 reviews
Rating 4 - Poor. 174 out of 6572 reviews
Rating 2 - Terrible. 203 out of 6572 reviews

Reviews

Verified

10/10 Excellent

Adnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly staff , great food
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jaydeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly resort would recommend this resort to anyone with kids
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED our stay at this resort! The staff was incredible and the vibe was so fun the whole time we were there.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Hari

Liked: Cleanliness, staff & service, amenities
Food & dinning was excellent and all staffs are friendly and welcoming.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great food. Loved our stay.
Stayed 7 nights in Mar 2026
Verified

6/10 Okay

Cassandra Angelique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sunscape was a great place to stay had entertainment for all age groups and all occasions!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful resort and the staff were all extremely friendly and helpful.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness
Smaller resort, but beautiful beach! Food was the best resort food I’ve ever had, kids were delighted. Traveled with party of 8 and everyone had a great time!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful! Very family friendly with a lot of young families! We enjoyed our time and would go back!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Meggan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, kid friendly, lots of food options. Great entertainment
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is great. The beach was pristine. The food was great. The entertainment was so fun. We will definitely visit again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service
Resort close to the beach. Family friendly. Events and activities all day. Staff was amazing and very nice.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Wonki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience for me. All ages can ise the pool and family friendly resort.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was nice. Food was very good and easy to get into the restaurants. Need more umbrellas on the beach for shade.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was clean and the staff were super friendly! An amazing experience
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Laura

Lots of activities. Pool was lovely, super close to the beach which the kids loved and enjoyed wave jumping.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean! all the staff are super nice. the food and drinks were amazing on this resort
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at Sunscape and we will be back. The property is very clean, the food is great, and the staff is so friendly and helpful. Loved that it’s family friendly with things to do for all ages. The pool is on the smaller side but it never felt crowded and we never had trouble finding chairs.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Mandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent cleanliness, food was really delicious, lots of option to choose from, bed sofa was dirty
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was always clean and the staff was amazing I was tipping them left and right because they genuinely do such a great job of making you feel carefree 10/10 experience my first all inclusive def will not be my last food got a little repetitive for breakfast but that’s everywhere would go again
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Noraina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are accommodating and the food was great. Every money you spent is worth it. Rooms are clean and the elevator is nice.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Kids pool was a hit! Food fair
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. One of the better all Inclusive resorts… especially the food! Love how small and easily accessible everything was. Lucia was always so welcoming at the buffet! Jasmine was an amazing masseuse if you get a massage! Won’t go wrong choosing this place!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! So friendly and helpful. Hostess Lucia from Ventanas Restaurant was wonderful.
Stayed 5 nights in Mar 2026