Title: Hard Rock Hotel Cancun - All Inclusive Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hard Rock Hotel Cancun - All Inclusive Luxury property on the beach, with outdoor pool ![View from room](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/d3387011.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Ping pong](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/f61b2bec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/03abce68.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Room, Ocean View (Classic) | 1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/67e700c3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rock Royalty Ocean View King | View from room](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/1e1067ed.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hard Rock Hotel Cancun - All Inclusive offers an energetic atmosphere and comfort near La Isla Shopping Mall. Enjoy a complimentary breakfast buffet, yoga classes, or the 18-hole course at Iberostar Cancun Golf Course. Relax with massages and facials at The Rock Spa. VIP Access 8.0 Very good ## Popular amenities - - - Bar - Breakfast included - Spa - Pet-friendly £315 includes taxes & fees 1 Dec - 2 Dec VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov 26 - Nov 27](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=5279045&PinnedHotelID=5279045&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=5279045&PinnedHotelID=5279045&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 27 - Nov 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=5279045&PinnedHotelID=5279045&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=5279045&PinnedHotelID=5279045&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=5279045&PinnedHotelID=5279045&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=5279045&PinnedHotelID=5279045&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=5279045&PinnedHotelID=5279045&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=5279045&PinnedHotelID=5279045&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 24 of 24 rooms ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/ffedea1f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Rock Suite Ocean View (Two Bedroom) ### Highlights Balcony Separate dining area Separate sitting area Private indoor hot tub Air conditioning Dining table Free minibar items LCD TV - 1066 sq ft - 2 bedrooms - Ocean view - Sleeps 6 - 1 King Bed and 2 Double Beds ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/e47a6341.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Diamond Ocean View 8.8 Excellent 20 reviews ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Separate bedroom Blackout curtains Premium bedding - 431 sq ft - Ocean view - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/ffedea1f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom (Rock) ### Highlights Balcony Separate dining area Private indoor hot tub Air conditioning Dining table Free minibar items LCD TV Pillow menu - 635 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 King Bed and 1 Single Sofa Bed ![Rock Royalty Ocean View King | 1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/fee350f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Rock Royalty Ocean View King 8.4 Very good 8 reviews ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Pillow menu Premium bedding Blackout curtains - 431 sq ft - Ocean view - Sleeps 2 - 1 King Bed ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/e47a6341.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Ocean View King 8.0 Very good 16 reviews ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Separate bedroom Blackout curtains Premium bedding - 431 sq ft - Ocean view - Sleeps 3 - 1 King Bed ![Deluxe Room, 1 King Bed, Lagoon View | 1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/6ec9bd69.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Lagoon View 8.8 Excellent 27 reviews ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Separate bedroom Blackout curtains Premium bedding - 431 sq ft - Lagoon view - Sleeps 3 - 1 King Bed ![Deluxe Ocean View Double | 1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/562a91b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Ocean View Double 8.6 Excellent 35 reviews ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Separate bedroom Blackout curtains Premium bedding - 431 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ![Deluxe Double Room, Lagoon View | 1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/b412c596.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Lagoon View 8.2 Very good 19 reviews ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Separate bedroom Blackout curtains Premium bedding - 431 sq ft - Lagoon view - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/3d4ac4a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family Lagoon View (Two Bedroom) 10.0 Exceptional 2 reviews ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Separate bedroom Blackout curtains Premium bedding - 861 sq ft - Lagoon view - Sleeps 5 - 1 King Bed and 2 Double Beds ![Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/3b9cba02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 8.8 Excellent 13 reviews ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Separate bedroom Blackout curtains Premium bedding - 431 sq ft - Sleeps 3 - 1 King Bed ![Deluxe Room, 2 Double Beds | 1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/d83ad9f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds 8.4 Very good 20 reviews ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Separate bedroom Blackout curtains Premium bedding - 431 sq ft - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/3d4ac4a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family Ocean View - Two Bedroom ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Premium bedding Blackout curtains Down duvet - 861 sq ft - 2 bedrooms - Ocean view - Sleeps 5 - 1 King Bed and 2 Double Beds ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/3d4ac4a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family Ocean View Double Beds - Two Bedroom 9.0 Wonderful 2 reviews ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Premium bedding Blackout curtains Down duvet - 861 sq ft - 2 bedrooms - Ocean view - Sleeps 6 - 4 Double Beds ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/cbc05159.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Mobility Accessible, Lagoon View ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Separate bedroom Blackout curtains Premium bedding - 431 sq ft - Lagoon view - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/d3517a87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Bedrooms, Lagoon View (Deluxe Family) ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Separate bedroom Blackout curtains Premium bedding - 861 sq ft - Lagoon view - Sleeps 5 - 1 King Bed and 2 Double Beds ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/d3517a87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Bedrooms, Ocean View (Deluxe Family) ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Separate bedroom Blackout curtains Premium bedding - 850 sq ft - Ocean view - Sleeps 5 - 1 King Bed and 2 Double Beds ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/d3517a87.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Bedrooms, Ocean View (Deluxe Family, Double Beds) ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Separate bedroom Blackout curtains Premium bedding - 850 sq ft - Ocean view - Sleeps 6 - 4 Double Beds ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/225ba077.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Lagoon View (Classic) ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Separate bedroom Blackout curtains Premium bedding - 431 sq ft - Lagoon view - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/743e5389.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Lagoon View (Classic) ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Separate bedroom Blackout curtains Premium bedding - 431 sq ft - Lagoon view - Sleeps 3 - 1 King Bed ![Deluxe Double Room, Ocean View (Classic) | 1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/67e700c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Ocean View (Classic) ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Separate bedroom Blackout curtains Premium bedding - 431 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/159eb2f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Ocean View (Classic) 10.0 Exceptional 1 review ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Separate bedroom Blackout curtains Premium bedding - 431 sq ft - Ocean view - Sleeps 3 - 1 King Bed ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/225ba077.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room (Classic) ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Separate bedroom Blackout curtains Premium bedding - 431 sq ft - Sleeps 4 - 2 Double Beds ![1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/93676cdf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed (Classic) ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Separate bedroom Blackout curtains Premium bedding - 431 sq ft - Sleeps 3 - 1 King Bed ![Classic Room, 1 King Bed, Ocean View (Diamond) | 1 bedroom, premium bedding, down duvets, free minibar](https://images.trvl-media.com/lodging/6000000/5280000/5279100/5279045/a53634ac.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 King Bed, Ocean View (Diamond) ### Highlights Balcony Private indoor hot tub Air conditioning Free minibar items LCD TV Separate bedroom Blackout curtains Premium bedding - 431 sq ft - Ocean view - Sleeps 3 - 1 King Bed ## You may also like Ad ![Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/103000000/102580000/102572400/102572365/cd704eac.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### AVA Resort All Oceanfront - All Inclusive Cancun - Pool - Breakfast included - All-inclusive - Spa 8.4 Very good 663 reviews £377 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Cancun-Hotels-AVA-Resort-Cancun.h102572365.Hotel-Information?chkin=2025-12-7&chkout=2025-12-8&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=f6c4c849-bdde-4206-bbd9-2b1ea0e2e939&top_cur=GBP) Ad ![2 outdoor pools](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/5a8ab209.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Waldorf Astoria Riviera Maya Cancun - Pool - Spa - Pet-friendly - Parking included 9.4 Exceptional 156 reviews £536 includes taxes & fees 4 Dec - 5 Dec [](https://www.expedia.co.uk/Cancun-Hotels-Waldorf-Astoria-Cancun.h61523736.Hotel-Information?chkin=2025-12-4&chkout=2025-12-5&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=f6c4c849-bdde-4206-bbd9-2b1ea0e2e939&top_cur=GBP) Ad ![4 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/39000000/38660000/38656100/38656023/8b0dfd56_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Planet Hollywood Cancun Adult Scene by Royalton, An Autograph Collection® All-Inclusive Resort - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hard-Rock-Hotel-Cancun.h5279045.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hard-Rock-Hotel-Cancun.h5279045.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.08938%2C-86.77025&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7Ousq_J39xnKhJv0csc73aKnQyE=) Blvd Kukulcan KM 14.5, Hotel Zone, Cancun, QROO, 77500 #### What's nearby - Ballenas Beach - 3 min walk - 0.2 miles - Aquaworld - 11 min walk - 0.6 miles - Oasis Arena - 19 min walk - 1.0 mile - Iberostar Cancun Golf Course - 6 min drive - 1.4 miles - La Isla Shopping Mall - 7 min drive - 1.6 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 19 min drive #### Restaurants - ‪Club 91 Lounge - ‬7 min walk - ‪Nebbiolo - ‬5 min walk - ‪La Madalena - ‬5 min walk - ‪The Great Room - ‬9 min walk - ‪Fred's House American Seafood & Oyster Bar - ‬6 min walk ## About this property ### Hard Rock Hotel Cancun - All Inclusive Luxury all-inclusive property near Aquaworld Located close to La Isla Shopping Mall and Iberostar Cancun Golf Course, Hard Rock Hotel Cancun - All Inclusive provides a free breakfast buffet, an adjacent golf course and an airport shuttle. With amenities such as a beachfront location and sunloungers, this property is the perfect place to soak up the sun. Indulge in a body treatment, a facial and a manicure/pedicure at The Rock Spa, the on-site spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner and pizza. Yoga classes are offered at the health club; other things to do include basketball. Stay connected with free in-room WiFi, and guests can find other amenities, such as 2 swim-up bars and a terrace. You'll also enjoy perks such as: - An outdoor pool and a children's pool, along with a waterslide, 2 swim-up bars and sunloungers - Free self-parking - An outdoor tennis court, a round-trip airport shuttle (surcharge) and babysitting (surcharge) - Concierge services, a billiards/pool table and multilingual staff - Guest reviews say great things about the helpful staff Room features All 600 rooms include comforts, such as private indoor hot tubs and 24-hour room service, in addition to perks, such as premium bedding and laptop-compatible safes. Guest reviews highly rate the cleanliness rooms at the property. Extra conveniences in all rooms include: - Rainfall showers, free toiletries and hairdryers - Wardrobes/cupboards, balconies and LED light bulbs ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks and beverages included 24-hour room service In-room minibar (all beverages included) ### Activities and facilities/equipment All on-site activities and use of facilities and equipment are included. ### Land activities Fitness facilities Tennis Tennis lessons Volleyball ### Lessons/classes/games Aerobics Dancing Language Water fitness ### Awards and affiliations Eco-certified property This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Similar properties ![Aerial view](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/99570e23.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunscape Cancun All-Inclusive Resort & Spa by Hyatt Zona Hotelera - 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Limited on-site parking - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:00 AM - 2 swim-up bars - 5 restaurants - 6 bars/lounges - A coffee shop/cafe - Snack bar/deli ### Restaurants on site - Ciao - Frida - Pizzeto - Toro - Zen ### Things to do - 18-hole adjacent golf course - Air hockey - Arcade/game room - Basketball - Billiards/pool table - Children's pool - Evening entertainment - Free children's club - Full-service spa - Health club - Outdoor pool - Outdoor tennis court - Piano - Playground - Shopping - Table tennis - Waterslide - Yoga classes ### Family friendly - Arcade/game room - Babysitting (surcharge) - Children's pool - Free children's club - Laundry facilities - Lifeguards on site - Outdoor pool - Playground - Snack bar/deli - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 14 meeting rooms - Conference centre (16,404 square foot of space) ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 19 treatment rooms - Body wraps - Couples treatment rooms - Facials - Manicures/pedicures - Massage - Outdoor treatment areas - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 steps to reach entrance - 4 accessible parking spaces - Handrails in stairways (90 centimetre high) - Lift (89 centimetre wide door) - Stair-free path to entrance - Tile flooring in room - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 1 building - 12 floors - At least 10% of profits reinvested in community and sustainability - Banquet hall - Comprehensive recycling policy - Lifeguards - Local artist showcase - Locally-owned and organised tours and activities - Smoke-free property - Traditional architecture ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Food and drink - 24-hour room service - Espresso maker - Free bottled water - Free stocked minibar ### More - Air conditioning (climate-controlled) - Iron/ironing board - Laptop-compatible safe - LED lighting - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools All guests, including children, are required to present a valid government-issued ID card at check-in. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 150 per pet, per week Welcoming dogs and cats only 2 total (up to 23 kg per pet) Pets cannot be left unattended Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Breakage deposit: USD 100 per night We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 34 per person (return) - Pet fee: USD 150 per pet, per week - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorise the guest's credit card prior to arrival. Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms Guests under 18 years old are not allowed in the health club or fitness facility ### Property is also known as All Inclusive Hard Rock Hotel All Inclusive Hard Rock Hotel Cancun Cancun Hard Rock Hotel Hard Rock All Inclusive Hard Rock Hotel All Inclusive Hard Rock Hotel All Inclusive Cancun Hard Rock Hotel Cancun Hard Rock Hotel Cancun All Inclusive Hard Rock Hotel All Inclusive All-inclusive property Hard Rock Cancun Inclusive in Hard Rock Hotel Cancun All Inclusive Cancun Hard Rock Hotel Cancun - All Inclusive Hotel Hard Rock Hotel Cancun - All Inclusive Cancun Hard Rock Hotel All Inclusive Hard Rock Cancun All Inclusive Hard Rock All Inclusive Hotel Hard Rock Hotel Cancun - All Inclusive Cancun Hotel Hard Rock Hotel Cancun - All Inclusive Hard Rock Cancun All Inclusive ## Frequently asked questions ### Does Hard Rock Hotel Cancun - All Inclusive have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Hard Rock Hotel Cancun - All Inclusive ? > As of 26 Nov 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Cancun - All Inclusive on 1 Dec 2025 start from £315.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Cancun-Hotels-Hard-Rock-Hotel-Cancun.h5279045.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hard Rock Hotel Cancun - All Inclusive pet-friendly? > Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 150 per pet, per week. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Hard Rock Hotel Cancun - All Inclusive ? > Self-parking is free at this property. ### What time is check-in at Hard Rock Hotel Cancun - All Inclusive ? > Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Hard Rock Hotel Cancun - All Inclusive ? > Checkout is at noon. Late checkout is available for a fee (subject to availability). ### Does Hard Rock Hotel Cancun - All Inclusive provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 34 per person applies. ### Are there all-inclusive benefits at Hard Rock Hotel Cancun - All Inclusive ? > Yes, the property is all-inclusive. All food and drinks are included, and activities include tennis, volleyball, aerobics classes and more. ### Where is Hard Rock Hotel Cancun - All Inclusive located? > Located in Zona Hotelera, this beachfront property is next to a golf course and within 2 mi (3 km) of Aquaworld, Iberostar Cancun Golf Course and La Isla Shopping Mall. Delfines Beach and El Rey Ruins are also within 3 mi (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hard Rock Hotel Cancun - All Inclusive Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 707 8 - Good 249 6 - Okay 182 4 - Poor 104 2 - Terrible 146 ### 8.4/10 Cleanliness ### 8.4/10 Staff & service ### 8.0/10 Amenities ### 7.8/10 Property conditions & facilities ### 8.2/10 Eco-friendliness ### 10/10 Excellent #### Betty 17 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Food was excellent ##### Betty Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Earl 18 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The best hotel if you are looking for a bit of everything ##### Earl Stayed 1 night in Nov 2025 ### 8/10 Good #### Mohammad Hassan 16 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean rooms., excellent service ##### Mohammad Hassan Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Art 5 Nov 2025 The beach at this location is awesome ##### Art Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Fernando 3 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities We had amazing experience, staff were very kind ![](https://a.travel-assets.com/ugc/hotel-reviews/c5d8b311-5fe9-4ee5-8b0f-7836d514a6ee-1762135662071.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Fernando Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### John Joseph 5 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Service and food was above average...pool was exceptional as was the beautiful sargassum free beach!! ![](https://a.travel-assets.com/ugc/hotel-reviews/fb040ab2-555c-4ef7-93bf-6f58947c424e-1762303310790.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/803a0434-2e9a-4a56-bd0d-2107a6307002-1762303330527.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### John Joseph Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Rafid 1 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My dad said he loved everything about this hotel! ##### Rafid Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Cinthia Carranza 22 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a great stay! ##### Cinthia Carranza Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Carlos A 13 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Great experience and service ##### Carlos A Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Rommel P 8 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had vip access, ocean view. Food selection and drinks were great! The staff were very friendly. Nightly entertainment was fantastic! ##### Rommel P Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Rayma Nichole 15 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was great. Staff was amazing. Very,very nice!!! ##### Rayma Nichole Stayed 5 nights in Nov 2025 ### 8/10 Good #### Estela 20 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful Views, lots of activities daily ##### Estela Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Brian 27 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very nice resort to stay ##### Brian Stayed 6 nights in Aug 2025 ### 10/10 Excellent #### Priscillia 20 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hard Rock resorts never disappoint. Excellent service and amenities. ##### Priscillia Stayed 2 nights in Oct 2025 ### 6/10 Okay #### Nguyen 14 Oct 2025 Liked: Amenities Beach view looked nice ##### Nguyen Stayed 3 nights in Oct 2025 ### 8/10 Good #### Clarissa 26 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was great I enjoyed my stay and the hospitality was amazing really enjoyed myself ##### Clarissa Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Sukhwinder 6 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the entire style of this resort. Steakhouse and Japanese place are super awesome ##### Sukhwinder Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### EDUARDO 26 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing experience!!! ##### EDUARDO Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Christopher Todd 13 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great stay! ![](https://a.travel-assets.com/ugc/hotel-reviews/2cc5ff81-6799-4eb7-b807-a24e361973a9-1755129002705.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/57e8994c-8e2d-49af-9b1b-9bea3a215497-1755129003290.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2852f55c-3ee4-47d2-a52c-7624312fae7c-1755129059859.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Christopher Todd Stayed 7 nights in Jul 2025 ### 8/10 Good #### Christopher 23 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All inclusive is definitely the way to go. Yes, we got off the resort a couple of times, but this made it so convenient to make sure we had food and drinks at all times. Every resort employee made us feel welcomed. ##### Christopher Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Maribel Alaniz 9 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay great food and staff was super friendly and accommodating. ![](https://a.travel-assets.com/ugc/hotel-reviews/a8410d52-247c-43b7-9c79-cd29018c3416-1754775150903.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0e9cf183-4762-41bd-8199-ff73285a491b-1754775178775.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5db760c2-4adc-41ed-ba75-4cf28f1b1b7c-1754775175052.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/60cafb7f-de2e-4377-8da7-3f599a4f0438-1754775179041.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Maribel Alaniz Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Verified traveller 31 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good hotel Definitely will be back. ##### Verified traveller Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Debra Ann 17 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything ##### Debra Ann Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Uri Dean 7 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Love the hotel and beach area. Staff was friendly and nice but attention to everyone. The timeshare sellers are aggressive and will hunt you until you give in or yell at them as I did. Because being woken up every morning at 7:45 am is ridiculous. ![](https://a.travel-assets.com/ugc/hotel-reviews/f8464414-c78c-424e-a96a-e9b5e5fda609-1762497099758.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Uri Dean Stayed 10 nights in Oct 2025 ### 10/10 Excellent #### Gurpreet 26 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hospitality was great ##### Gurpreet Stayed 3 nights in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Beloved Playa Mujeres - Couples Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Beloved-Playa-Mujeres-Couples-Only-All-Inclusive.h2270212.Hotel-Information) > > [Mex Hoteles](https://www.expedia.co.uk/Cancun-Hotels-Mex-Hoteles.h66597429.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > > [Hotel Colonial Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-SC-Hotel-Playa-Del-Carmen.h2793346.Hotel-Information) > > [Secrets Moxché Playa del Carmen - 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