Title: The Westin Resort & Spa, Cancun Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=100&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Westin Resort & Spa, Cancun Relax on sun loungers by four pools, enjoy massages and sports treatments, then dine at three unique restaurants. ## Photo gallery for The Westin Resort & Spa, Cancun ![On the beach, sun-loungers, beach umbrellas, beach massages - The Westin Resort & Spa, Cancun (Cancun)](https://images.trvl-media.com/lodging/1000000/10000/100/100/ea1faa2c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Presidential Suite, 1 Bedroom, Ocean View (Balcony) | Pillow-top beds, in-room safe, desk, iron/ironing board - The Westin Resort & Spa, Cancun (Cancun)](https://images.trvl-media.com/lodging/1000000/10000/100/100/63e88bb0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment room(s), hot tub, steam room, body treatments - The Westin Resort & Spa, Cancun (Cancun)](https://images.trvl-media.com/lodging/1000000/10000/100/100/6a896134.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 restaurants, breakfast served - The Westin Resort & Spa, Cancun (Cancun)](https://images.trvl-media.com/lodging/1000000/10000/100/100/w4000h2662x0y0-94991aa2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 outdoor pools, free pool cabanas, pool umbrellas - The Westin Resort & Spa, Cancun (Cancun)](https://images.trvl-media.com/lodging/1000000/10000/100/100/b63199ca.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near El Rey Ruins and Delfines Beach, The Westin Resort & Spa, Cancun offers a private beach, four outdoor pools, sun loungers, massages, three restaurants, Pilates classes, and a fitness center. Free WiFi keeps everyone connected throughout their stay. ## Reviews 8.6 Excellent ## Popular amenities - Hot tub - Parking included - Free Wi-Fi - Restaurant £141 includes taxes & fees 23 Jan - 24 Jan ## Room options ### Check availability for these dates Tonight [Jan 19 - Jan 20](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=100&PinnedHotelID=100&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=100&PinnedHotelID=100&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 20 - Jan 21](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=100&PinnedHotelID=100&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=100&PinnedHotelID=100&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=100&PinnedHotelID=100&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=100&PinnedHotelID=100&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=100&PinnedHotelID=100&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=100&PinnedHotelID=100&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 12 of 12 rooms ### View all photos for Deluxe Room, 2 Double Beds, Ocean View (Balcony) ![Deluxe Room, 2 Double Beds, Ocean View (Balcony) | Pillow-top beds, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/100/100/dd4f37cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds, Ocean View (Balcony) 8.6 Excellent 36 reviews ### Highlights Balcony Air conditioning LED TV Pillow-top bed Hairdryer Private bathroom Separate bath and shower Coffee/tea maker - 582 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Room, 2 Double Beds, Ocean View ![Room, 2 Double Beds, Ocean View | Pillow-top beds, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/100/100/w4000h2662x0y0-a46d137e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Ocean View 8.6 Excellent 78 reviews ### Highlights Air conditioning LED TV Pillow-top bed Hairdryer Private bathroom Separate bath and shower Coffee/tea maker Free bottled water - 455 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, 2 Double Beds, Lagoon View (Balcony) ![Deluxe Room, 2 Double Beds, Lagoon View (Balcony) | Pillow-top beds, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/100/100/w4000h2662x0y0-0e3de27b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds, Lagoon View (Balcony) 8.4 Very good 12 reviews ### Highlights Balcony Air conditioning LED TV Pillow-top bed Hairdryer Private bathroom Separate bath and shower Coffee/tea maker - 581 sq ft - Lagoon view - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, 1 King Bed, Lagoon View (Balcony) ![Deluxe Room, 1 King Bed, Lagoon View (Balcony) | Pillow-top beds, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/100/100/a7ba2ecf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Lagoon View (Balcony) 9.4 Exceptional 10 reviews ### Highlights Balcony Air conditioning LED TV Pillow-top bed Hairdryer Private bathroom Separate bath and shower Coffee/tea maker - 581 sq ft - Lagoon view - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite, 1 Bedroom, Lagoon View ![Junior Suite, 1 Bedroom, Lagoon View | Pillow-top beds, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/100/100/9aede50f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Bedroom, Lagoon View 9.0 Wonderful 2 reviews ### Highlights Air conditioning LED TV Pillow-top bed Hairdryer Private bathroom Separate bath and shower Coffee/tea maker Free bottled water - 617 sq ft - Lagoon view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed, Ocean View (Balcony) ![Deluxe Room, 1 King Bed, Ocean View (Balcony) | Pillow-top beds, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/100/100/w4000h2662x0y0-ba870c37.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Ocean View (Balcony) 8.6 Excellent 19 reviews ### Highlights Balcony Air conditioning LED TV Pillow-top bed Hairdryer Private bathroom Separate bath and shower Coffee/tea maker - 581 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 Bedroom, Ocean View ![Suite, 1 Bedroom, Ocean View | Living area | LED TV](https://images.trvl-media.com/lodging/1000000/10000/100/100/9ea7593e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Ocean View ### Highlights Balcony Separate dining area Air conditioning Kitchenette Mini-fridge Dining table LED TV Pillow-top bed - 1247 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 Bedroom, Ocean View ![Suite, 1 Bedroom, Ocean View | Living area | LED TV](https://images.trvl-media.com/lodging/1000000/10000/100/100/a657552e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Ocean View ### Highlights Balcony Air conditioning LED TV Pillow-top bed Hairdryer Private bathroom Separate bath and shower Coffee/tea maker - 1247 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Presidential Suite, 1 Bedroom, Ocean View (Balcony) ![Presidential Suite, 1 Bedroom, Ocean View (Balcony) | Living area | LED TV](https://images.trvl-media.com/lodging/1000000/10000/100/100/w4000h2662x0y0-4fec6493.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 Bedroom, Ocean View (Balcony) ### Highlights Balcony Separate dining area Air conditioning Kitchen Dining table Dishwasher LED TV Pillow-top bed - 3487 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Lagoon View ![Room, 1 King Bed, Lagoon View | Pillow-top beds, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/100/100/w4000h2662x0y0-be7fe13f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Lagoon View 8.4 Very good 75 reviews ### Highlights Air conditioning LED TV Pillow-top bed Hairdryer Private bathroom Separate bath and shower Coffee/tea maker Free bottled water - 455 sq ft - Lagoon view - Sleeps 2 - 1 King Bed ### View all photos for Room, 2 Double Beds, Lagoon View ![Room, 2 Double Beds, Lagoon View | Pillow-top beds, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/100/100/702fd2d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Lagoon View 8.4 Very good 98 reviews ### Highlights Air conditioning LED TV Pillow-top bed Hairdryer Private bathroom Separate bath and shower Coffee/tea maker Free bottled water - 455 sq ft - Lagoon view - Sleeps 4 - 2 Double Beds ### View all photos for Room, 1 King Bed, Ocean View ![Room, 1 King Bed, Ocean View | Pillow-top beds, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/1000000/10000/100/100/2a7f9369.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Ocean View 8.8 Excellent 54 reviews ### Highlights Air conditioning LED TV Pillow-top bed Hairdryer Private bathroom Separate bath and shower Coffee/tea maker Free bottled water - 455 sq ft - Ocean view - Sleeps 2 - 1 King Bed ## You may also like Ad ![View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102580000/102572400/102572365/4bb5366f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### AVA Resort Cancun - All Inclusive Cancun - Pool - Breakfast included - All-inclusive - Spa 8.4 Very good 835 reviews £437 includes taxes & fees 6 Feb - 7 Feb [](https://www.expedia.co.uk/Cancun-Hotels-AVA-Resort-Cancun.h102572365.Hotel-Information?chkin=2026-2-6&chkout=2026-2-7&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=a4df2155-9070-4d22-a23d-61239f6bdc9a&top_cur=GBP) Ad ![Outdoor pool, open 7:00 AM to 11:00 PM, pool loungers](https://images.trvl-media.com/lodging/40000000/39530000/39524700/39524686/a24c26aa.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Canopy by Hilton Cancun La Isla Zona Hotelera - 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Pool - Hot tub - Spa - Kids’ pool 9.0 Wonderful 1,005 reviews £226 includes taxes & fees 31 Jan - 1 Feb [](https://www.expedia.co.uk/Cancun-Hotels-The-Westin-Lagunamar-Ocean-Resort-Villas-Spa.h12210.Hotel-Information?chkin=2026-1-31&chkout=2026-2-1&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=a4df2155-9070-4d22-a23d-61239f6bdc9a&top_cur=GBP) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/30000000/29390000/29380500/29380440/c3d342ca_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express Plus by Marriott Cancún Aeropuerto Riviera Cancun - Pool - Free Wi-Fi - Restaurant - Air-conditioning 7.4 Good 1,010 reviews £65 includes taxes & fees 7 Feb - 8 Feb [](https://www.expedia.co.uk/Cancun-Hotels-City-Express-Plus-Cancun-Aeropuerto-Riviera.h29380440.Hotel-Information?chkin=2026-2-7&chkout=2026-2-8&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=a4df2155-9070-4d22-a23d-61239f6bdc9a&top_cur=GBP) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/41000000/40260000/40256400/40256394/a4413ee1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Avani Cancun Airport Cancun - 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Adults Only - All Inclusive Costa Mujeres - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 86 reviews £411 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Ocean-Costa-Mujeres.h110483696.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=a4df2155-9070-4d22-a23d-61239f6bdc9a&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-The-Westin-Resort-Spa.h100.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-The-Westin-Resort-Spa.h100.Hotel-Information) ## About the area Located on the beach, The Westin Resort & Spa, Cancun is in Zona Hotelera, a neighbourhood in Cancun. Aquaworld and Iberostar Cancun Golf Course are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and Tortuga Beach. La Isla Shopping Mall and Cancun Convention Center are two other places to visit that come recommended. With kayaking, scuba diving and snorkelling nearby, you'll find plenty of adventures in the water. [Visit our Cancun travel guide](https://www.expedia.co.uk/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.10191%2C-86.76594&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1POYUAUb9AOmvU5G292yzX69f5w=) Boulevard Kukulcan Km 20, Cancun, QROO, 77500 ### What's nearby - Nichupté Lagoon \- 3 min walk \- 0.2 miles - West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park \- 1 min drive \- 0.2 miles - Iberostar Cancun Golf Course \- 4 min drive \- 1.8 miles - El Rey Ruins \- 4 min drive \- 2.0 miles - Delfines Beach \- 5 min drive \- 2.2 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 19 min drive ### Restaurants - ‪La Veranda - ‬7 min walk - ‪Hacienda Sisal - ‬4 min walk - ‪El Fish Fritanga - ‬5 min walk - ‪Club Bistro - ‬6 min walk - ‪Ilios Restaurant - ‬8 min walk ## About this property ### The Westin Resort & Spa, Cancun Upscale hotel near La Isla Shopping Mall Located close to Aquaworld and Cancun Convention Center, The Westin Resort & Spa, Cancun provides a swim-up bar, a poolside bar and a terrace. With a beachfront location, beach massages and sunloungers, this hotel is the perfect place to soak up some sun. Indulge in a body treatment, a sports massage and reflexology at the on-site spa. Make sure that you enjoy a meal at the 3 on-site restaurants, including breakfast, lunch and dinner. Pilates classes and fitness classes are offered at the 24-hour gym; other things to do include basketball and volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as shopping on-site and a garden. You'll also enjoy perks such as: - 4 outdoor pools and a children's pool, along with free cabanas, sunloungers and pool umbrellas - Free self-parking - 2 outdoor tennis courts, express check-out and express check-in - Concierge services, a computer station and a lift - Guest reviews say great things about the breakfast, beach locale and helpful staff Room features All 379 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property. Other amenities include: - Bathrooms with separate baths/showers and free toiletries - LED TVs with cable channels - Coffee/tea makers, desks and phones ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/1000000/580000/571400/571397/ec66966d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Emporio Cancun Optional All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids’ pool 8.0 Very good 2,225 reviews £144 includes taxes & fees 29 Jan - 30 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=571397&PinnedHotelID=571397&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/62000000/61420000/61419800/61419732/f67ce6b0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Cancun Hotel Zone Zona Hotelera - Pool - Breakfast included - Free airport shuttle - Pet-friendly 8.8 Excellent 2,792 reviews £124 includes taxes & fees 5 Feb - 6 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=61419732&PinnedHotelID=61419732&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/59000000/58190000/58187100/58187053/88857c66.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cyan Cancun Resort & Spa Zona Hotelera - 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Pool - Hot tub - Breakfast included - All-inclusive 8.4 Very good 3,581 reviews £340 includes taxes & fees 31 Jan - 1 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=2203&PinnedHotelID=2203&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - 3 restaurants - A bar/lounge - A poolside bar - A swim-up bar - Snack bar/deli ### Restaurants on site - Arena Sports Bar - Sabor Casual Kitchen - Sea & Stones Restaurant ### Things to do - 2 outdoor tennis courts - 24-hour gym - 4 outdoor pools - Basketball - Children's pool - Fitness classes - Full-service spa - Hot tub - Pilates classes - Playground - Sauna - Shopping - Steam room - Volleyball - Yoga classes ### Family friendly - 4 outdoor pools - Children's pool - Laundry facilities - Lifeguards on site - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 11 meeting rooms - Computer station ### Outdoors - Beach loungers - Beach umbrellas - Free pool cabanas - Garden - On the beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 2 treatment rooms - Aromatherapy - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Manicures/pedicures - Prenatal massages - Reflexology - Spa open daily - Sports massages - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Assistive listening devices in meeting rooms - Braille/raised signage - Grab bar in shower - Grab bar near toilet - Handrails in stairways - Height-adjustable showerhead - Lever door handles - Lift - Low-height door lock - Low-height electrical sockets in bathroom - Raised toilet seat - Stair-free path to entrance - Transfer shower - Valet for wheelchair-equipped vehicles - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible bathroom vanity - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-accessible van parking - Wheelchair-width doorways ### More - 6 floors - Ballroom - Banquet hall - Designated smoking areas - Lifeguards ## Room amenities ### Bedroom - Bedsheets provided - Pillowtop mattress ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Towels provided ### Entertainment - LED TV with cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Limited room service ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Desk - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: anytime Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 10 AM Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a smoke detector and outdoor lighting This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room ### Property is also known as Cancun Westin Resort Westin Cancun Westin Resort Cancun Cancun Westin The Westin Resort Spa Cancun Westin Hotel Cancun Westin Resort & Spa Cancun Hotel Cancun Westin Resort And Spa Cancun Westin Resort ## Frequently asked questions ### Does The Westin Resort & Spa, Cancun have a pool? ### How much does it cost to stay at The Westin Resort & Spa, Cancun? ### Is The Westin Resort & Spa, Cancun pet-friendly? ### How much is parking at The Westin Resort & Spa, Cancun? ### What time is check-in at The Westin Resort & Spa, Cancun? ### What time is check-out at The Westin Resort & Spa, Cancun? ### Where is The Westin Resort & Spa, Cancun located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Westin Resort & Spa, Cancun Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 6.8 Location ### 8.8 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 1,467 8 - Good 613 6 - Okay 281 4 - Poor 113 2 - Terrible 127 ## Reviews ### 10/10 Excellent #### Tim 17 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Everything was bueatiful staff were extremely nice and helpful, and the cleanliness was top tier ![](https://a.travel-assets.com/ugc/hotel-reviews/2689bc83-d115-4ec3-bf50-0dae70669487-1768684608723.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tim Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Michelle 12 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities super friendly staff ##### Michelle Stayed 1 night in Jan 2026 ### 8/10 Good #### Kelly 8 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The facility and pools were great. Food and drinks were also great, but very pricey! ##### Kelly Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Laura 10 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The grounds were spotless and the pools and ocean front were beautiful. Definitely get the ocean view! ##### Laura Stayed 5 nights in Jan 2026 ### 10/10 Excellent #### Angelica 10 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The staffs were courteous and helpful ##### Angelica Stayed 6 nights in Jan 2026 ### 10/10 Excellent #### Matanat 3 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Amazing view from our room. ![](https://a.travel-assets.com/ugc/hotel-reviews/a0444674-8278-4c76-a4a0-1b83e5cec7c4-1767404909289.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Matanat Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### CHANDRASHEKHAR 28 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room, beautiful beach view ##### CHANDRASHEKHAR Stayed 5 nights in Dec 2025 ### 8/10 Good #### Anil 3 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Room, facilities, beach and the staff service us all good. Only reason i am not giving 5 star is because of very few choices of restaurants or food options in the hotel. ##### Anil Stayed 2 nights in Dec 2025 ### 8/10 Good #### Jack 7 Jan 2026 Liked: Cleanliness Staff friendly, room was clean, older could use some updates. Food at expensive restaurant was good and breakfast was good but $$$. ##### Jack Stayed 5 nights in Jan 2026 ### 8/10 Good #### Cara 1 Jan 2026 Liked: Cleanliness, staff & service, amenities Staff was super nice and friendly. A lot of the property seemed very outdated and everything was highly overpriced including the breakfast and market on the property. ##### Cara Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Bruce 23 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Sunrise- sunset amazing pools with one having a swim up bar and it’s on the beach. Nice spot. ##### Bruce Stayed 1 night in Dec 2025 ### 6/10 Okay #### Lora L. 17 Dec 2025 Liked: Amenities Disliked: Cleanliness The staff was courteous, amenities were good, the room could have been cleaner. ##### Lora L. Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Olga 1 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was spotless and the personal very nice and courteous, Pool was warm and perfect, we love the adult pool that was separate and alone. We enjoyed our time there. ![](https://a.travel-assets.com/ugc/hotel-reviews/956a8e98-1a83-4331-bcf3-ccc89927df75-1764598207537.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2ac5f380-cbfe-423a-8685-934288018086-1764598207056.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Olga Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Enrique 7 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent hotel I really loved it And the food is cheaper than eating out in the city ##### Enrique Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Nea 28 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was excellent! They gave super service were super nice and friendly. The food was very very good, the breakfast buffet was incredible - we even went to see another 5 star resort were the breakfast was terrible compared to this hotel. The pool areas and beach is amazing all great! And spa so nice. I would go back ![](https://a.travel-assets.com/ugc/hotel-reviews/059664a0-6a18-48e7-b391-1d439dc3cd5e-1766883150176.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1a360d5d-c06f-4e11-a3db-7b1e018a5682-1766883204678.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nea Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Sharla 28 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities The view was amazing! The pools were awesome especially just hot tub. ![](https://a.travel-assets.com/ugc/hotel-reviews/9a2c6aeb-da4f-48fe-b9cf-1e527506c17d-1764351934861.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sharla Stayed 3 nights in Nov 2025 ### 8/10 Good #### Zhengguang 28 Dec 2025 Liked: Amenities Access to beach and pool was great. However room doesn’t have operable window, and indoor facilities are old ##### Zhengguang Stayed 2 nights in Dec 2025 ### 6/10 Okay #### Nikki 28 Dec 2025 Liked: Cleanliness It would have been nice to have entertainment or shows for families or adults. The place was clean but the food was not that great but overall it was okay. ##### Nikki Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Jose 15 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent location.... ![](https://a.travel-assets.com/ugc/hotel-reviews/78bf8e67-c6d6-4a28-b301-b0b05e6ee496-1763244703951.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jose Stayed 1 night in Nov 2025 ### 8/10 Good #### Gary 18 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Large beautiful room with massive ceiling and balcony with gorgeous ocean and pool views. ##### Gary Stayed 7 nights in Dec 2025 ### 8/10 Good #### Craig 11 Dec 2025 Liked: Cleanliness, property conditions & facilities Very courteous staff and very efficient/friendly check-in. Rooms and property are well maintained. Lots a pool chairs and space available. Located at the end of the hotel zone bus route. ##### Craig Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### Laura 18 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The views were unbeatable! Loved it and we're already planning to return! ##### Laura Stayed 2 nights in Oct 2025 ### 8/10 Good #### Andrea 30 Nov 2025 Liked: Cleanliness, property conditions & facilities Decent room for the price. Older resort, great location right on the beach. Restaurants/food onsite was very expensive. ##### Andrea Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Sopheany 28 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall the place was excellent. Offers options of food and three pools areas. View on the beach. ![](https://a.travel-assets.com/ugc/hotel-reviews/8723ac9d-c416-4508-9861-32c610d50e15-1764320369298.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c6b07c44-f654-4466-98f7-675798d82b14-1764320368778.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/baef5806-459f-4f4c-bf15-fd3eafdf9600-1764320365131.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/96033f4e-41d2-41ba-81bc-bee8be1751f7-1764320371984.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sopheany Stayed 1 night in Nov 2025 ### 8/10 Good #### Tracey 2 Dec 2025 Liked: Cleanliness The bed was so comfortable, the pillows, the duvet the sheets ##### Tracey Stayed 2 nights in Nov 2025 ## Expedia's Latest Trends ### Hotels > [Shambala Petit Hotel](https://www.expedia.co.uk/Tulum-Hotels-Villa-Shambala-Petit.h55312687.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - 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