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Hotel Green 16

3.0 star property
Hotel with free parking, near La Isla Shopping Mall

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Photo gallery for Hotel Green 16

Outdoor pool
Front of property
Front of property
Courtyard
Exclusive Apartment | 1 bedroom, bed sheets
Hotel Green 16 offers a peaceful escape with a sunny terrace and outdoor pool. Enjoy delicious meals at the on-site restaurant and favorite drinks at the bar. Convenient laundry facilities and luggage storage make stays easier. Located near La Isla Shopping Mall.

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

Standard Room | 1 bedroom, bed sheets

Standard Room

Highlights

Air conditioning
TV
Separate bedroom
Ceiling fan
Private bathroom
Wardrobe
Daily housekeeping
Pet friendly
  • 290 sq ft
  • 1 bedroom
  • Golf view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 King Bed

Comfort Room, 1 King Bed | 1 bedroom, bed sheets

Comfort Room, 1 King Bed

Highlights

Balcony
Air conditioning
TV
Ceiling fan
Separate bedroom
Private bathroom
Wardrobe
Daily housekeeping
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room, 2 Double Beds

Signature Room, 2 Double Beds | 1 bedroom, bed sheets

Signature Room, 2 Double Beds

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Private bathroom
Wardrobe
Daily housekeeping
Pet friendly
  • Golf view
  • Sleeps 2
  • 2 Double Beds

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About the area

Map
Ave. Pok Ta Pok Lote 4, 5 y 6, Cancun, QROO, 77500

What's nearby

  • Tortuga Beach - 3 min drive - 1.3 miles
  • Cancun Convention Center - 3 min drive - 1.6 miles
  • Gaviota Azul Beach - 5 min drive - 1.8 miles
  • La Isla Shopping Mall - 9 min drive - 3.8 miles
  • Cancun Interactive Aquarium - 9 min drive - 3.8 miles

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 27 min drive

Restaurants

  • ‪Snack Grand Park - ‬7 min drive
  • ‪Lobby Bar - ‬7 min drive
  • ‪El Mirador - ‬8 min drive
  • ‪Flor De Sal - ‬7 min drive
  • ‪El Oriental - ‬7 min drive

About this property

Hotel Green 16

Hotel near La Isla Shopping Mall
Located close to Aquaworld and Plaza Las Americas, Hotel Green 16 provides a terrace, a garden and laundry facilities. Free WiFi in public areas is available to all guests, along with a bar and a restaurant.
Other perks include:
  • An outdoor pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a billiards/pool table and a 24-hour front desk
  • Luggage storage and tour/ticket information
  • Guest reviews give good marks for the helpful staff
Room features
All guest rooms at Hotel Green 16 have comforts, such as air conditioning.
Other amenities include:
  • Showers and shampoo
  • 32-inch TVs with digital channels

Languages

English, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 4 floors
  • 5 buildings
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

More

  • Access via exterior corridors
  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 200, per pet, per day, plus a deposit of MXN 1000 per stay
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 700 per room (one-way)
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 200 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Property is also known as

Extended Stay Green 16 Aparthotel Cancun
Extended Stay Green 16 Aparthotel
Extended Stay Green 16 Cancun
Extended Stay Green 16
Hotel Green 16 Extended Stay Cancun
Hotel Green 16 Extended Stay
Green 16 Extended Stay Cancun
Green 16 Extended Stay
Hotel Green 16 Hotel
Hotel Green 16 Cancun
Hotel Green 16 Hotel Cancun
Hotel Green 16 Extended Stay

Frequently asked questions

Does Hotel Green 16 have a pool?

Yes, this property has an outdoor pool.

Is Hotel Green 16 pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 1000 per stay and a fee of MXN 200 per pet, per day.

How much is parking at Hotel Green 16?

Self-parking is free at this property.

What time is check-in at Hotel Green 16?

Check-in start time: 3:00 PM; check-in end time: 5:00 AM.

What time is check-out at Hotel Green 16?

Checkout is at 11:00 AM.

Does Hotel Green 16 provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 700 per room applies.

Where is Hotel Green 16 located?

Located in Zona Hotelera, this hotel is within 6 mi (10 km) of La Isla Shopping Mall, Aquaworld and Plaza Las Americas. El Rey Ruins and Delfines Beach are also within 9 mi (15 km).

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Hotel Green 16 Reviews

Reviews

6.0
Rating 10 - Excellent. 75 out of 425 reviews
Rating 8 - Good. 95 out of 425 reviews
Rating 6 - Okay. 88 out of 425 reviews
Rating 4 - Poor. 56 out of 425 reviews
Rating 2 - Terrible. 111 out of 425 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

5.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Sandra

Disliked: Cleanliness, amenities, property conditions & facilities
front door was covered in plywood., no safe in room., no seating in pool area. run down property
Stayed 11 nights in Jun 2025

4/10 Poor

Fatima Del Valle Maldonado

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not coming back, I had to pay extra for another hotel cause the room had a big mould smell. Bed sheets were dirty, I kindly asked the staff to change them but, they put new ones that were dirty as well.
Stayed 9 nights in Jul 2025

8/10 Good

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, near to main beaches.
Stayed 1 night in Aug 2023

8/10 Good

todd

Liked: Staff & service
Disliked: Amenities
Nothing was unique,its on a kinda gated community.Only its a summary check not because im speaking hypotheticallly, On Saturday evening 9-30pm, there was a shooting about 400 feet from my room.Thre facts are what they are its off the beaten path, the closest Beach is 4-5km, all ana all the staff was friendly, and you also have to download WhatsApp for Wi-Fi.All and all it was quiet, and the staff were friendly
Stayed 8 nights in Mar 2025

6/10 Okay

Alejandro Torres

If you dont like to walk or don't have transportation, it will be hard to move around. Luckily we had Uber available. Much better than local taxi's. Property needs lots of upgrades. Staff not so friendly, at least not with us, kitchen for breakfast is limited as well. If you're in a rush, yoi cant eat there.
Stayed 2 nights in Mar 2025

10/10 Excellent

regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just amazing! Thank you guys !!!
Stayed 2 nights in Oct 2024

2/10 Terrible

Sheila

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
False advertisement on Expedia showing a nice and clean hotel...boy were we in for a surprise! After one night we had to leave and call it a loss (already paid for 3 nights) I would not recommend. They said they would give us a refund and it would take 72 house - that timeframe has come and gone. Not expecting it.
Stayed 3 nights in Apr 2025

6/10 Okay

Nancy Villalobos

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Workers were great! But the hotel wasn’t, spend the extra money and go elsewhere
Stayed 5 nights in Feb 2024

2/10 Terrible

Shenhat

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I seen it for 5 minutes and I left and booked somewhere else. Worst place I’ve ever seen.
Stayed 5 nights in Sep 2024

10/10 Excellent

regina

Liked: Amenities
The Receptionist team ! Is amazing always ready to help ! Always with a Smile . Make my stance always Fantastic and Fun also the housekeeping are super great at their Job for all that Thank you !!! See you Next !! Kindly, Regina x
Stayed 1 night in Oct 2024

6/10 Okay

Luis

Not such a great place
Stayed 3 nights in Sep 2023

4/10 Poor

Joey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shabby building, very expensive, cockroaches, dirty
Stayed 2 nights in Dec 2022

6/10 Okay

Maribel Campos

Liked: Cleanliness
Disliked: Amenities
the property looked very old nothing updated rooms did not look like pic only two towels for bath given nothing else as for new ones when they cleaned they left same towel we had just asked for and used instead of replacing pool super small paid for a night i didnt stay due to flight cancellation
Stayed 5 nights in Jul 2024

2/10 Terrible

Jason

Disliked: Cleanliness, amenities, property conditions & facilities
When I saw the pictures, it seemed like a fine place to spend a couple of days, when we arrived it was a terrible experience, at one room a sign of “clausurado” was in one of the rooms. The place is stingy and the swimming pool has a weird color and a chicken fence around it,not very inviting. We booked 3 nights and only stayed one.
Stayed 3 nights in Aug 2022

2/10 Terrible

Loren

Disliked: Cleanliness, amenities, property conditions & facilities
Ypu obviously have NOT had any travel representative inspect the property or investigate the condition of said property! Apparently, there are squatters occupying the property. I would like a refund! I can be more specific and will be on the internet!
Stayed 7 nights in Oct 2023

2/10 Terrible

Marisol

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place is a fraud. The pictures on the website are not the the property we stayed at. These people are running this hotel under two names… Hotel, Nirvana, and Green 16 Hotel. We had dirty sheets in two separate rooms. My wife and I had to sleep on top of the bed without any covers. It was so filthy. The restaurant was outrageous as well. They tried to charge me $12 for a taco. I just left.
Stayed 1 night in Jul 2023

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole staff was unfriendly. It seems they are used to deal with unhappy customers. They did not accept credit or debit card, cash only. The parking lot is a real dumpster, and worst of all, very noisy until late night.
Stayed 1 night in Aug 2023

2/10 Terrible

Kobil

Disliked: Cleanliness, staff & service, property conditions & facilities
No good service
Stayed 1 night in Mar 2023

2/10 Terrible

Alicia

Disliked: Cleanliness, staff & service
The bathroom was full of mold. T V was not working. It is a complex that has some apartments owned to different people and they are rent it for long period. It does not look like hotel. Too much noise from people second floor. I rented a first floor. My staying was not satisfied.
Stayed 3 nights in Jun 2023

2/10 Terrible

Robert

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is a disrepair. There seems to be mold on the buildings. My door of my room would not lock so I couldn’t leave the hotel because my belongings were not secure. They were able to repair the door but it was too late for me to go anywhere. My room had unfinished drywall and I didn’t have any towels in my room. When they delivered a towel it had holes in it. The worst hotel I have ever experienced. The staff was professional and kind, it’s not their fault.
Stayed 1 night in Dec 2023

6/10 Okay

William

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Don't expect much and you won't be disappointed.

The front desk staff are very friendly and accommodating, they work with what they have. The hotel is a very low budget hotel (old) and there's a LOT of black mold growing on and in the rooms. The rooms are generally clean but smell of mold. I wasn't disappointed by the hotel because the price was less than $50/night. We were only passing through for the night. A note about the restaurant in the hotel. The food was decent and reasonably priced. However, our server was very lazy and stayed on his phone the entire time we ate never checking if we needed drink refills or anything else. I was dismayed when he brought the check which included a 20% tip for himself which he did NOT earn. It's clearly a case that he didn't have to work for his tips, so he didn't. He was polite the two interactions we had with him (taking our order and bringing our check).
Stayed 1 night in Apr 2023

2/10 Terrible

stefan

Disliked: Amenities, property conditions & facilities
Well the price seemed right they said it was the last room available 4 floors up with no elevator after a long day climbing stairs at the zip line and hiking the Mayans ruins to boot there was literally was no one here empty units every floor. next to no pressure in the shower. TV would not work. no wash cloth when I came back at 12 AM my card wouldn’t work I walked four flights down they gave me another one that one didn’t work I went back down 4 floors again they came back up with a manual key that didn’t work and so I sit outside at 1 AM waiting to get let into my room spend the extra money don’t stay here
Stayed 1 night in Mar 2023

10/10 Excellent

Maria Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno está bien equilibrado y es sustancioso y la cama es confortable
Stayed 6 nights in Aug 2025

10/10 Excellent

victor

Stayed 1 night in Jun 2025

10/10 Excellent

eulicer

Stayed 3 nights in May 2025