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Villa del Palmar Cancun Luxury Beach Resort & Spa

Photo gallery for Villa del Palmar Cancun Luxury Beach Resort & Spa

Featured image
On the beach, white sand, sun-loungers, beach umbrellas
5 outdoor pools, pool umbrellas, pool loungers
Water park
5 outdoor pools, pool umbrellas, pool loungers

Overview of Villa del Palmar Cancun Luxury Beach Resort & Spa

VIP Access

Villa del Palmar Cancun Luxury Beach Resort & Spa

4.5 out of 5

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Carretera Punta Sam Km. 5.2, Mz9 SMZ2 Lote 3, Punta Sam, QROO, 77400

Explore the area

  • Popular LocationPunta Sam Ferry Terminal1 min walk
  • Popular LocationEl Meco Archaeological Site3 min drive
  • Popular LocationMujeres Beach4 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)26 min drive

Choose dates to view prices

About this area

Punta Sam

Located in Punta Sam, Villa del Palmar Cancun Luxury Beach Resort & Spa is next to a golf course and on the beach. Las Americas Cancun Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Norte Beach and Turtle Beach. Travelling with kids? Consider Aquaworld and Garrafon Natural Reef Park. Parasailing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and ecotours nearby.

What's nearby

  • Punta Sam Ferry Terminal - 1 min walk
  • El Meco Archaeological Site - 3 min drive
  • Mujeres Beach - 4 min drive
  • Playa Mujeres Golf Club - 4 min drive
  • Gran Puerto Pier - 6 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 26 min drive

Restaurants

  • La Casona — 1 min walk
  • Zama — 1 min walk

About this property

Villa del Palmar Cancun Luxury Beach Resort & Spa

Upscale resort on the beach, with 5 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Villa del Palmar Cancun Luxury Beach Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. All 415 individually decorated rooms feature free WiFi and MP3 docks. Guests can enjoy jetted bathtubs, and other standard amenities include furnished balconies, 24-hour room service and flat-screen TVs.
Villa del Palmar Cancun Luxury Beach Resort & Spa offers 415 forms of accommodation which are accessible via exterior corridors and feature MP3 docking stations and espresso makers. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 50-inch Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a jetted bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

5 outdoor swimming pools and 4 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Village Spa has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
On-site PCR COVID-19 testing is available for a USD 75 on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is available for a USD 18 fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet
  • Free in-room WiFi has a 2-device limit

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:30 AM: USD 35-50 per person
  • 6 restaurants and 1 coffee shop
  • 5 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 18 holes of golf
  • 5 outdoor pools
  • 4 hot tubs
  • Access to nearby outdoor pool
  • Aerobics classes
  • Arcade/games room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Lifeguards on site
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/games room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bath
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Jetted bathtub
  • Shower/bathtub combination
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • MP3 dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

Outdoor space

  • Furnished balcony

More

  • Access via exterior corridors
  • Connecting rooms available
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property offers health screenings for COVID-19. Guests should contact the property upon arrival to schedule departure health screenings.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 35 and USD 50 per person (approximately)
  • Airport shuttle fee: USD 50 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The guestrooms and property amenities at this property are not accessible to wheelchairs at this time.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 2-device limit
Guests under 18 years old are not allowed in the spa

Property is also known as

Cancun Palmar
Palmar Cancun
Palmar Resort Cancun
Villa del Palmar Cancun Beach
Villa del Palmar Cancun Beach Playa Mujeres
Villa del Palmar Cancun Beach Resort
Villa del Palmar Cancun Beach Resort Playa Mujeres
Villa Palmar
Villa Palmar Cancun
Villa Palmar Resort Cancun
Villa Palmar Cancun Luxury Beach Resort Playa Mujeres
Villa Palmar Cancun Luxury Beach Playa Mujeres
Villa Palmar Cancun Luxury Beach
Villa Palmar Cancun Luxury Beach Resort
Villa del Palmar Cancun Beach Resort Spa
Del Palmar Cancun & Punta Sam
Villa del Palmar Cancun Luxury Beach Resort Spa
Villa del Palmar Cancun Luxury Beach Resort & Spa Resort
Villa del Palmar Cancun Luxury Beach Resort & Spa Punta Sam

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 519 out of 991 reviews
5 - Excellent 52%
Rating 4 - Good. 265 out of 991 reviews
4 - Good 27%
Rating 3 - Okay. 114 out of 991 reviews
3 - Okay 12%
Rating 2 - Poor. 55 out of 991 reviews
2 - Poor 6%
Rating 1 - Terrible. 38 out of 991 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.3/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience overall. The food and drinks were awesome. The 24/7 room service was amazing. The service on the beach plus the menu were also great. The only thing we didn’t like was the wait for restaurants at dinner time. Get there early if you want to have dinner at normal time. Request transportation from the hotel- it’s much cheaper than the airport taxies.
Stayed 7 nights in Nov 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort and room were beautiful. I didn’t like how far away from the town we were.
Stayed 4 nights in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best trip I would go back again !!
Stayed 5 nights in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful resorts I’ve ever stayed at and an amazing room! They also had fun activities you could do included!
Stayed 2 nights in Nov 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything
Stayed 2 nights in Oct 2021