The Royal Islander – An All Suites Resort

Photo gallery for The Royal Islander – An All Suites Resort

Primary image
On the beach, white sand, sun-loungers, beach umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas

Overview of The Royal Islander – An All Suites Resort

The Royal Islander – An All Suites Resort

3.5 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Blvd. Kukulcan, Km. 17, Lote 50, Zona Hotelera, Cancun, QROO, 77500

Explore the area

  • Popular LocationDelfines Beach11 min walk
  • Popular LocationMaya Cancun Museum12 min walk
  • Popular LocationEl Rey Ruins19 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)16 min drive

Choose dates to view prices

About this area

Cancun

The Royal Islander – An All Suites Resort is located in Zona Hotelera, a neighbourhood in Cancun, and is near the airport and on the beach. Tequila Museum and Museum of Popular Mexican Art are cultural highlights, and some of the area's activities can be experienced at Cancun Golf Club at Pok Ta Pok and Cancun Country Club. Travelling with kids? Consider Aquaworld and Costa Occidental de Isla Mujeres National Park. Jet skiing, kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.

What's nearby

  • Delfines Beach - 11 min walk
  • Maya Cancun Museum - 12 min walk
  • El Rey Ruins - 19 min walk
  • Aquaworld - 3 min drive
  • Ballenas Beach - 5 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 16 min drive

Restaurants

  • Xkat-ik - 11 min walk
  • Da Vinci - 16 min walk
  • Restaurante Benazuza - 20 min walk
  • Mole - 3 min drive
  • Bana - 3 min drive

About this property

The Royal Islander – An All Suites Resort

Ocean-view resort with a swim-up bar, near Delfines Beach
At The Royal Islander – An All Suites Resort, spend the day on the beach where you can enjoy volleyball. Then return for a meal at one of the resort's 4 restaurants. Limited housekeeping is available.
The Royal Islander – An All Suites Resort offers 179 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 43-inch Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

This Cancun resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested. Housekeeping is provided on a limited basis.

2 outdoor tennis courts and complimentary bicycles are featured at the resort. An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 8 AM–noon: MXN 260 for adults and MXN 260 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Coffee/tea in a common area

Things to do

  • 2 outdoor tennis courts
  • Access to nearby outdoor pool
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Free bike hire
  • Outdoor pool
  • Shopping
  • Spa services
  • Tennis
  • Volleyball

Family friendly

  • Access to nearby outdoor pool
  • Arcade/games room
  • Children's pool
  • Free area shuttle
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Massages

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow-top mattress

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • TV channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Microwave

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: MXN 5000
Express checkout

Special check-in instructions

Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
Guests staying on a Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MXN 10000 per accommodation, per night
  • A tax is imposed by the city: MXN 28.87 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MXN 260 for adults and MXN 260 for children (approximately)
  • Late check-out fee: MXN 5000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping is not available on Sundays and public holidays.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Royal Islander
Royal Islander Cancun
Royal Islander Condo
Royal Islander Condo Cancun
Royal Islander All Suites Resort Cancun
Royal Islander All Suites Resort
Royal Islander All Suites Cancun
Royal Islander All Suites
The Royal Islander An All Suites Resort
The Royal Islander
Royal Islander Suites Resort

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 569 out of 1006 reviews
5 - Excellent 57%
Rating 4 - Good. 273 out of 1006 reviews
4 - Good 27%
Rating 3 - Okay. 89 out of 1006 reviews
3 - Okay 9%
Rating 2 - Poor. 41 out of 1006 reviews
2 - Poor 4%
Rating 1 - Terrible. 34 out of 1006 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great hotel the staff is very friendly and helpful. And it looks just like the pictures.
Stayed 4 nights in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how the rooms are a good size and it fit my faily of 6
Stayed 7 nights in Jul 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service
Very family oriented
Stayed 4 nights in Jul 2022

3/5 Okay

Travelled with family
Liked: Staff & service
It didn’t felt like a vacation I couldn’t unpack cuz we hadn’t to move from our room, to accommodated other guest:(
Stayed 5 nights in Jul 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is extraordinarily clean with incredibly friendly and helpful staff. We loved everything about it
Stayed 4 nights in Jul 2022