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Overview of The Royal Islander - An All Suites Resort

Photo gallery

Featured image
On the beach, beach towels, beach volleyball
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas

The Royal Islander - An All Suites Resort

3.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationDelfines Beach10 min walk
    Popular LocationMaya Cancun Museum11 min walk
    Popular LocationEl Rey Ruins19 min walk
    AirportCancun, Quintana Roo (CUN-Cancun Intl.)17 min drive

Choose dates to view prices

Suite, 1 Bedroom, Kitchen, Beachfront

5/5 guest room rating
  • 801 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

Standard Double Room, 2 Double Beds, Beachfront

4.2/5 guest room rating
  • 420 sq ft
  • Beach view
  • Sleeps 2
  • 2 Double Beds

1 Bedroom Suite with Fully Equipped Kitchen

4.7/5 guest room rating
  • 801 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Junior Double Room

4.5/5 guest room rating
  • 420 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

2 Bedroom Master Suite with Fully Equipped Kitchen

4.7/5 guest room rating
  • 1494 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed OR 2 Single Beds

Suite, 2 Bedrooms, Kitchen, Beachfront

5/5 guest room rating
  • 1494 sq ft
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Single Murphy Beds and 2 Double Beds

About this area

Cancun

Located in Cancun's Zona Hotelera neighbourhood, The Royal Islander - An All Suites Resort is near the airport and on the beach. The area's natural beauty can be seen at Delfines Beach and Chac Mool Beach, while Aquaworld and Cancun Interactive Aquarium are popular area attractions. Travelling with kids? Consider Ventura Park Cancun, or check out an event or a game at Beto Avila Baseball Stadium. Discover the area's water adventures with jet skiing, kayaking and scuba diving nearby, or enjoy the great outdoors with ecotours.
Popular Location

What's nearby

  • Delfines Beach - 10 min walk
  • Maya Cancun Museum - 11 min walk
  • El Rey Ruins - 19 min walk
  • Ballenas Beach - 3 min drive
  • Aquaworld - 3 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive

Restaurants

  • Captain's Cove - 12 min walk
  • Tempo By Martin Berasategui - 3 min drive
  • Gustino Italian Grill - 3 min drive
  • La Capilla Argentina - 3 min drive
  • Puerto Madero - 4 min drive

About this property

The Royal Islander - An All Suites Resort

3.5-star resort on the beach, near Delfines Beach
Spend the day playing on the beach then return to dine at one of The Royal Islander - An All Suites Resort's 4 restaurants. All 179 soundproofed rooms feature free WiFi and pillowtop beds. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like microwaves and coffee makers. Limited housekeeping is available.
The Royal Islander - An All Suites Resort offers 179 forms of accommodation which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a limited basis and in-room massages can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Extended parking on site (surcharge)
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 8 AM–noon: MXN 260 for adults and MXN 260 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Coffee/tea in a common area

Things to do

  • 2 outdoor tennis courts
  • Access to nearby outdoor pool
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Free bike hire
  • Outdoor pool
  • Shopping
  • Tennis
  • Volleyball

Family friendly

  • Access to nearby outdoor pool
  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free area shuttle
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare/activities (surcharge)

Conveniences

  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (limited)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre

Outdoors

  • Beachfront location
  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow-top mattress

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: MXN 1500
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests staying on a Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
This property offers onsite health screenings for COVID-19 (rapid antigen screenings) once per stay, through July 17, 2021. PCR screenings for COVID-19 are available for a surcharge. Reservations for health screenings are required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MXN 1500 per night
  • A tax is imposed by the city: MXN 26.89 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MXN 260 for adults and MXN 260 for children (approximately)
  • Late check-out fee: MXN 1500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping is not available on Sundays and public holidays.

Property is also known as

Royal Islander
Royal Islander Cancun
Royal Islander Condo
Royal Islander Condo Cancun
Royal Islander All Suites Resort Cancun
Royal Islander All Suites Resort
Royal Islander All Suites Cancun
Royal Islander All Suites
The Royal Islander An All Suites Resort
The Royal Islander
Royal Islander Suites Resort
The Royal Islander An Suites
The Royal Islander - An All Suites Resort Resort
The Royal Islander - An All Suites Resort Cancun
The Royal Islander - An All Suites Resort Resort Cancun

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 542 out of 985 reviews
5 - Excellent 55%
Rating 4 - Good. 279 out of 985 reviews
4 - Good 28%
Rating 3 - Okay. 94 out of 985 reviews
3 - Okay 10%
Rating 2 - Poor. 40 out of 985 reviews
2 - Poor 4%
Rating 1 - Terrible. 30 out of 985 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We had a room with ocean front view. Well kept hotel room really clean. Not a fan of the restaurant music and pool bar 70s rock mixed in with Britney Spears. I want to feel like I’m in Mexico not some hotel room in the USA. Overall though enjoyed my stay.
Stayed 6 nights in Apr 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Royal Islander was amazing!!! Our stay was excellent. Romina our concierge was perfect. She took such good care of us from start to finish from helping us to plan our itinerary for our stay, to covid testing, to restaurant reservations. It made us feel so much more comfortable. Jorge was amazing and so sweet to us ensuring our bags were safe and delivered to our room. The room was clean and exactly what we needed. The view of the pool, of the ocean was breathtaking. The food at the restaurants were delicious. And it was great to have a small marketplace available to us to grab odds and ends of things. Couldn’t have asked for more. Areas that could improve is having to make guest change rooms because of time shares. This was so inconvenient and unnerving. And we only moved one floor above the room we were initially in and it was the same exact room same view. Still doesn’t make sense to me. They should have a section of rooms where guest don’t have to move. The adult drinks are completely watered down (which previous reviews said). We had to say make it strong which that came with buying an additional shot. But honestly everywhere we went the drinks were watered down so it’s a thing. Lastly, we got two beach towels. The guy working at the little housing area told us we can take them to our room and housekeeping would return them. They were removed from our room but not accounted for so I’m waiting to hear the outcome for this. Aside from that our stay was amazing!!
Stayed 4 nights in Apr 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely recommend this hotel they have everything you need here. An awesome private beach!! The amenities are awesome and the security as well. The size of the rooms are big too!!
Stayed 5 nights in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean on top of your every need. Recommend staying here, if you want to relax by the pool or the beach.
Stayed 6 nights in Apr 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Perfect for our family. Stayed oceanfront and it was amazing!
Stayed 8 nights in Apr 2021