Title: Occidental Cozumel - All Inclusive Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Occidental Cozumel - All Inclusive On private beach with 3 outdoor pools, near Mr. Sancho's Beach Club ![Private beach, sun-loungers, beach towels, beach massages](https://images.trvl-media.com/lodging/1000000/700000/694800/694758/e747e899.jpg?impolicy=resizecrop&rw=598&ra=fit) ![7 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine ](https://images.trvl-media.com/lodging/1000000/700000/694800/694758/c373358d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exercise/lap pool](https://images.trvl-media.com/lodging/1000000/700000/694800/694758/b3a8dbbd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Children’s play area – outdoor](https://images.trvl-media.com/lodging/1000000/700000/694800/694758/bd9cb502.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/700000/694800/694758/f758b80d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Occidental Cozumel - All Inclusive sits right on the waterfront, offering an upscale retreat with its own private beach. Guests start their day with a full breakfast, then choose between aromatherapy treatments at the spa or lounging at one of three outdoor pools. 7.6 Good ## Popular amenities - - - - Hot tub - Bar - Spa £185 includes taxes & fees 3 Dec - 4 Dec ## Room options ### Check availability for these dates Tonight [Nov 29 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=694758&PinnedHotelID=694758&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=694758&PinnedHotelID=694758&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 30 - Dec 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=694758&PinnedHotelID=694758&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=694758&PinnedHotelID=694758&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=694758&PinnedHotelID=694758&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=694758&PinnedHotelID=694758&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=694758&PinnedHotelID=694758&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=694758&PinnedHotelID=694758&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Royal Level Luxury | Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/700000/694800/694758/39e897e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Level Luxury 8.4 Very good 27 reviews ### Highlights Air conditioning Connecting rooms available Free minibar items Flat-screen TV Ceiling fan Blackout curtains Eco-friendly toiletries Private bathroom - 420 sq ft - Sleeps 4 - 1 King Bed OR 2 Double Beds ![Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/700000/694800/694758/a79af6b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room (Deluxe) 8.2 Very good 118 reviews ### Highlights Air conditioning Connecting rooms available Free minibar items Flat-screen TV Ceiling fan Blackout curtains Separate bath and shower Private bathroom - 420 sq ft - Sleeps 4 - 1 King Bed OR 2 Double Beds ![Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/700000/694800/694758/aecc7717.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room (Concierge) 9.0 Wonderful 30 reviews ### Highlights Air conditioning Connecting rooms available Free minibar items Flat-screen TV Ceiling fan Blackout curtains Eco-friendly toiletries Private bathroom - 420 sq ft - Sleeps 4 - 1 King Bed OR 2 Double Beds ![Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/700000/694800/694758/a79af6b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room (Romance) 7.8 Good 6 reviews ### Highlights Air conditioning Connecting rooms available Free minibar items Flat-screen TV Ceiling fan Blackout curtains Separate bath and shower Private bathroom - 441 sq ft - Sleeps 4 - 1 King Bed OR 2 Double Beds ## You may also like Ad ![3 outdoor pools, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1860000/1854100/1854031/e4aeb7a2_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Secrets Aura Cozumel - 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On private beach - Pool - Spa - Pet-friendly 9.4 Exceptional 1,005 reviews £260 includes taxes & fees 10 Dec - 11 Dec [](https://www.expedia.co.uk/Cozumel-Hotels-InterContinental-Presidente-Cozumel-Resort-Spa.h20924.Hotel-Information?chkin=2025-12-10&chkout=2025-12-11&rm1=a2®ionId=180033&destination=Cozumel&destType=MARKET&latLong=20.431759,-86.920275&searchId=aa2fad23-74aa-47f0-891b-fa365dea50ff&top_cur=GBP) Ad ![3 outdoor pools, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/28200/28116/28bc2607_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Cozumel Palace - All-Inclusive Colonos Cuzamil - Pool - Breakfast included - All-inclusive - Spa 9.2 Wonderful 1,007 reviews £389 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Cozumel-Hotels-Cozumel-Palace-All-Inclusive.h28116.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=180033&destination=Cozumel&destType=MARKET&latLong=20.431759,-86.920275&searchId=aa2fad23-74aa-47f0-891b-fa365dea50ff&top_cur=GBP) Ad ![Outdoor pool, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/890000/889600/889505/8158baa0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel B Cozumel Zona Hotelera Norte - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCozumel-Hotels-Occidental-Cozumel-All-Inclusive.h694758.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCozumel-Hotels-Occidental-Cozumel-All-Inclusive.h694758.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.37607%2C-87.01843&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-mzCbMJ8KTq2xsy08lFJ7bJgWWQ=) Km 16.6 Carretera Sur, El Cedral, San Francisco, Palancar, Cozumel, QROO, 77600 #### What's nearby - Arrecifes de Cozumel National Park - 8 min walk - 0.5 miles - San Francisco Beach - 17 min walk - 0.9 miles - Nachi Cocom Beach Club & Water Sport Center - 18 min walk - 1.0 mile - Mr. Sancho's Beach Club - 3 min drive - 1.6 miles - Paradise Beach - 3 min drive - 1.4 miles #### Getting around - Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 26 min drive #### Restaurants - ‪El Patio Lobby Bar - ‬13 min walk - ‪Restaurant Bordeaux - ‬5 min drive - ‪El cedral, palapa grill - ‬17 min walk - ‪Paradise Beach Club - ‬3 min drive - ‪Market Café - ‬5 min drive ## About this property ### Occidental Cozumel - All Inclusive Upscale all-inclusive property near Mr. Sancho's Beach Club Take advantage of free full breakfast, a nightclub and a beach bar at Occidental Cozumel - All Inclusive. With a private beach, beach massages and sunloungers, this property is the perfect place to soak up some sun. Indulge in a sports massage, a body treatment and aromatherapy at the on-site spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner and Mediterranean cuisine. Enjoy the gym, as well as activities, such as kayaking and boat tours. Free in-room WiFi is available to all guests, along with a poolside bar and a terrace. Other perks include: - 3 outdoor pools and a children's pool, along with sunloungers, pool umbrellas and a lifeguard on site - Free self-parking - 2 outdoor tennis courts, a vegetable garden and tour/ticket information - A porter/bellboy, a 24-hour front desk and beach towels - Guest reviews give top marks for the beach locale and helpful staff Room features All 247 rooms have comforts such as air conditioning and free stocked minibars, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness, size rooms at the property. More conveniences in all rooms include: - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and separate baths/showers - 32-inch flat-screen TVs with cable channels - Wardrobes/cupboards, coffee/tea makers and ceiling fans ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included. ### Food and beverages All buffet meals, snacks and beverages included In-room minibar (all beverages included) Dining and beverage availability limited at one or more venues ### Activities and facilities/equipment All non-motorised water sports, land activities and use of recreational facilities and equipment are included. ### Water activities Kayaking Snorkelling Windsurfing ### Land activities Fitness facilities Tennis ### Entertainment On-site entertainment and activities ### Awards and affiliations Eco-certified property This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Similar properties ![5 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/470000/460500/460408/f737f034.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Allegro Cozumel All Inclusive Cozumel - 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1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=72624010&PinnedHotelID=72624010&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 8:00 AM to 8:00 PM, free pool cabanas](https://images.trvl-media.com/lodging/1000000/10000/2300/2260/e4c7ca08.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Americana Cozumel All Inclusive Cozumel - On private beach - Pool - Breakfast included - All-inclusive 8.4 Very good 1,006 reviews £324 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=2260&PinnedHotelID=2260&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, beach umbrellas, beach towels](https://images.trvl-media.com/lodging/12000000/11030000/11027500/11027446/cb329710.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Cid La Ceiba Beach All Inclusive Cozumel - Pool - All-inclusive - Spa - Restaurant 8.4 Very good 870 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=11027446&PinnedHotelID=11027446&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool loungers](https://images.trvl-media.com/lodging/2000000/1860000/1854100/1854031/8f25f68a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Secrets Aura Cozumel - Adults Only - All Inclusive Cozumel - Pool - All-inclusive - Spa - Parking included 6.8 1,140 reviews £261 includes taxes & fees 19 Dec - 20 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=1854031&PinnedHotelID=1854031&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas](https://images.trvl-media.com/lodging/1000000/30000/28200/28116/f58e73a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cozumel Palace - All-Inclusive Colonos Cuzamil - Pool - Breakfast included - All-inclusive - Spa 9.2 Wonderful 1,007 reviews £389 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=28116&PinnedHotelID=28116&HadPinnedHotel=true®ionId=-1&adults=2) ![Ecotours](https://images.trvl-media.com/lodging/9000000/8430000/8421000/8420948/911b87d7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Explorean Cozumel - All Inclusive Cozumel - On private beach - Pool - Hot tub - Breakfast included 9.0 Wonderful 641 reviews £247 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=8420948&PinnedHotelID=8420948&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Free in-room WiFi has a 2-device limit - Available in some public areas: Free WiFi - WiFi in public areas is free with a 2-device limit ### Parking and transport - Free uncovered self parking on site - Wheelchair-accessible parking available ### Food and drink - Free full breakfast available daily 7:00 AM to 10:30 AM - 5 bars/lounges - 7 restaurants - A beach bar - A poolside bar - Snack bar/deli ### Restaurants on site - Beach Club - Coral - La Posada - Los Olivos - México Lindo ### Things to do - 2 outdoor tennis courts - 3 outdoor pools - Billiards/pool table - Boat tours - Children's pool - Free children's club - Full-service spa - Gym - Hot tub - Kayaking - Nightclub - Personal motorised watercraft - Playground - Sauna - Scooter/moped rentals ### Family friendly - 3 outdoor pools - Children's pool - Free children's club - Lifeguards on site - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Hair salon - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 1,392 square feet of conference space - Meeting room ### Outdoors - Beach loungers - Beach towels - Garden - In a national park - On a private beach - On the waterfront - Pool loungers - Pool umbrellas - Terrace - Vegetable garden ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot stone massages - Manicures/pedicures - Sports massages - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Front entrance ramp - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant ### More - 11 buildings - 3 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Colonial architecture - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas (fines apply) - Eco-friendly cleaning products used - Lifeguards - Local artist showcase - Local culture and ecosystem education - Mosquito nets ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Free stocked minibar ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Ceiling fan - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board - LED lighting - Phone - Recycling - Safe - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 79.20 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - A late check-out fee will be charged The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available This property uses a grey water recycling system and eco-friendly cleaning products Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 8:00 AM to 8:00 PM A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit ### Property is also known as Cozumel Grand Occidental Occidental Grand Cozumel Occidental Grand Cozumel All Inclusive Grand Cozumel Grand Occidental Cozumel Occidental Cozumel Occidental Grand Cozumel Hotel Cozumel Occidental Grand Hotel Cozumel Occidental Grand Cozumel Resort All Inclusive Occidental Grand Resort All Inclusive Occidental Cozumel Resort Occidental Resort Occidental Grand Cozumel Hotel Occidental Cozumel All Inclusive Occidental Cozumel All Inclusive All-inclusive property Occintal Cozumel Inclusive Occidental Cozumel - All Inclusive Cozumel Occidental Cozumel - All Inclusive All-inclusive property ## Frequently asked questions ### Does Occidental Cozumel - All Inclusive have a pool? > Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM. ### How much does it cost to stay at Occidental Cozumel - All Inclusive? > As of 29 Nov 2025, prices found for a 1-night stay for 2 adults at Occidental Cozumel - All Inclusive on 3 Dec 2025 start from £184.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Cozumel-Hotels-Occidental-Cozumel-All-Inclusive.h694758.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Occidental Cozumel - All Inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Occidental Cozumel - All Inclusive? > Self-parking is free at this property. ### What time is check-in at Occidental Cozumel - All Inclusive? > Check-in start time: 3 PM; check-in end time: anytime. ### What time is check-out at Occidental Cozumel - All Inclusive? > Checkout is at noon. Late checkout is available for a fee. ### Are there all-inclusive benefits at Occidental Cozumel - All Inclusive? > Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more. ### Where is Occidental Cozumel - All Inclusive located? > Located in Cozumel, this beachfront property is in a national park and within 1 mi (2 km) of Arrecifes de Cozumel National Park and Paradise Beach. San Francisco Beach and Nachi Cocom Beach Club & Water Sport Center are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Occidental Cozumel - All Inclusive Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 7.4 Location ### 8.6 Staff & service ### 8.4 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 369 8 - Good 289 6 - Okay 184 4 - Poor 84 2 - Terrible 89 ### 8/10 Good #### Jenifer 16 Nov 2025 Liked: Cleanliness Nice friendly staff ##### Jenifer Stayed 8 nights in Nov 2025 ### 8/10 Good #### Patricia 18 Nov 2025 Staff was great, food could be better. ##### Patricia Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Manuel 5 Nov 2025 Liked: Cleanliness, property conditions & facilities Excellent service from employees, food was not the greatest. Amazing beach and water. Very beautiful resort and grounds. Definitely will stay again! ![Pool side ](https://a.travel-assets.com/ugc/hotel-reviews/b9248674-6170-444b-b12d-c6e1a00ad8d8-1762355387924.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Beach area ](https://a.travel-assets.com/ugc/hotel-reviews/8b30b075-ac90-41f6-85b2-a88e58528f9e-1762355397237.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Manuel Stayed 3 nights in Oct 2025 ### 8/10 Good #### Thomas Albert 6 Nov 2025 Liked: Cleanliness, property conditions & facilities The room was good. service was good also. ##### Thomas Albert Stayed 10 nights in Oct 2025 ### 8/10 Good #### Michelle Ann 17 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Breakfast buffet very good ##### Michelle Ann Stayed 6 nights in Oct 2025 ### 8/10 Good #### Sandra 9 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place, love the location! The food was good, and the snorkeling on the beach at the resort was excellent this time, I'm sure it is dependant on weather conditions and events. Close to other snorkeling locations, and lots of excursions available. We still love the beach, they have done a great job trying to keep up with the beach erosion (which is not their fault!!). ![](https://a.travel-assets.com/ugc/hotel-reviews/a5885db7-357c-46fe-8122-e41ab960ec9c-1762658788021.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bf3627d9-abb4-42a4-b37a-2eb93dd49817-1762658788143.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ca923111-4a59-43b7-8203-3fee4bc260ba-1762658788107.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9c3c9026-a454-4543-a8d5-2b12d4be1edf-1762658788047.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sandra Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Maria 26 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities peaceful and quiet ##### Maria Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Benjamin 14 Oct 2025 Liked: Amenities Love this olave would go again and again next time bring friends ##### Benjamin Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Ted Paule 4 Nov 2025 Easy and fast ##### Ted Paule Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Yssabelle Musni 6 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the staff, and food was great. The location would be good except getting around is a little hard especially when you want to explore the town, you'll need to taxi back and forth. ![](https://a.travel-assets.com/ugc/hotel-reviews/5b0a84c5-332a-4496-bf7e-d17b7fc588bd-1759783854255.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Beach is kind of small and they only have two pools](https://a.travel-assets.com/ugc/hotel-reviews/86d94771-ce80-4261-b09d-ee782b4122c1-1759783853798.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yssabelle Musni Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Kent 25 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A+ staff. I do not have 1 complaint. Had such a fun time vacationing there! ##### Kent Stayed 4 nights in Oct 2025 ### 8/10 Good #### Terese 23 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful property and great rooms. Buffet for all meals was average at best. Front desk staff didn't match the high quality of the property and rooms. ![](https://a.travel-assets.com/ugc/hotel-reviews/63b2a77c-a1cf-4a0f-a0ea-3127dc2aa478-1761255074608.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b580740e-34d9-4a4d-9eb4-a69390e74386-1761255062327.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/205f69eb-4e4a-406b-96bc-07e6651f251e-1761255070821.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/27e21a06-1781-463f-9347-d70bac935548-1761255074562.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Terese Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Luis 11 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Luis Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Michael Brent 22 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities If available I suggest the the royal level. The staff at the Resturant are so accommodating. Made every meal special. Concierges were wonderful also. I booked another trip to this resort while at the resort. We have been several of the others and this is now our favorite. ![](https://a.travel-assets.com/ugc/hotel-reviews/d37992d6-148b-4820-b267-17bc8e457d57-1761150722696.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c648ce2a-70c8-4caf-b2ee-1aa1cd698b0c-1761150721183.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6e77574e-4816-43c8-a2d7-29871064c8a5-1761150722804.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a4d4762d-6f75-43dd-baf7-c69655cfb76a-1761150722097.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Michael Brent Stayed 8 nights in Sep 2025 ### 4/10 Poor #### GARY 3 Nov 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Room was not in good condition,food was terrible felt like i was at a retirement community ##### GARY Stayed 2 nights in Oct 2025 ### 8/10 Good #### Antoinette 9 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our second visit and we were not disappointed. ##### Antoinette Stayed 3 nights in Jun 2025 ### 8/10 Good #### Melissa 12 Aug 2025 Liked: Cleanliness, staff & service, amenities The breakfast buffet was the best ##### Melissa Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Ma Cianel 4 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staffs are really nice and very friendly. Everyone does their best to accommodate us. Especially ernesto he gave us the best deals! Food is really good lots of flavours and options ##### Ma Cianel Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Karla Ann 3 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely place second time there ![](https://a.travel-assets.com/ugc/hotel-reviews/55677ec7-cdb3-4c3e-9cd4-5e6a099ee28d-1754185697220.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/845b28ac-697a-461c-bd2e-2b1e72745e61-1754185695691.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9f889902-9c12-4ca8-8343-23a4bf7d629b-1754185693807.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b7b95fe9-0bce-4a74-b8f9-328de2cab508-1754185692985.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Karla Ann Stayed 10 nights in May 2025 ### 10/10 Excellent #### Jon 30 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was friendly and the resort grounds are beautiful. I would definitely stay here again. I love the pool and the beach area. ##### Jon Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Patricia M. 26 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Gardens are amazing and well maintained in this hotel. ##### Patricia M. Stayed 6 nights in Jul 2025 ### 6/10 Okay #### Jodie 17 Nov 2025 Disliked: Amenities Not enough rooms with king size beds most of them have full size beds. The food was okay not much flavor and the buffet was pretty much always out of food. They need more choices and maybe a snack bar, The staff was pretty amazing the resort was beautiful in the jungle. The pools needed to be cleaned more often. We often had to ask them to come clean all the stuff out of the pools. Bars should be open earlier. ##### Jodie Stayed 8 nights in Nov 2025 ### 8/10 Good #### Jana 16 Jun 2025 Liked: Cleanliness, property conditions & facilities It was a decent stay. ##### Jana Stayed 7 nights in Jun 2025 ### 2/10 Terrible #### Carrie 16 Oct 2025 Disliked: Property conditions & facilities Staff communicationed with me via their phone on google translate, food was terrible, raw burgers etc. check in was a disaster it took us over an hour waiting in line. ##### Carrie Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Shawn 15 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a great place to go and relax and enjoy ##### Shawn Stayed 3 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Dreams Aventuras Riviera Maya - All Inclusive](https://www.expedia.co.uk/Puerto-Aventuras-Hotels-Dreams-Aventuras-Riviera-Maya-All-Inclusive.h659684.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.co.uk/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Moon Palace The Grand Cancun - 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