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We picked Live Aqua Cancun to stay at for our honeymoon. The staff was nice and helpful. All of the food was yummy.
We have stayed at many resorts in Mexico and all over the world and particularly like the Royal Sands for the following reasons: the staff was friendly, the place is clean, and as opposed to many other resorts, the food options were not that bad. Quite pleasing, actually. That being said- not all ...
Me and my husband stayed here May 8th-12th. We had a deluxe ocean room. The room itself was kind of bare (only a bed and 2 tables), but we weren't in there long enough to really need much more then that. The staff here were beyond helpful. Always a smile on their face, always asking if we needed ...
Front desk gave us wrong room & key. The room was full of mosquitoes and we had to keep the room cold to keep them away from us. It would've been nice to been told that they have dress code in the restaurants.
We were on the island for our daughters wedding and had about 40 people staying at Privilege Aluxes. The staff went over and above to make our stay over the top comfortable. Special thanks to Cecilia!
great pool entertainment - great staff - great drinks. best food at the beach restaurant
A ton of great things....too many to list them all, but the staff, beach, rooms, gym, lounge, and coffee shop were the standouts and highlights. Things to improve.....stop trying to recreate the spring break experience with foam party and music...you are either an upscale resort or a swingers club ...
the staff was amazing, very polite and genuine, everybody, from our personal concierge: Rafael and Anna to the entertainment staff: Suzi , Andrea, Hugo ,Ernesto, Erica, also all the waiters from all the restaurants, we enjoyed very much Fuego and Grill Masters restaurants, bell boys, room service, ...
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