Moon Palace Cancún - All Inclusive

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

• All buffet and à la carte meals, snacks and beverages included
• 24-hour room service
• In-room minibar (all beverages included)
• In-room spirit dispensers
• Meals and beverages at companion properties

Activities and facilities/equipment
All non-motorised water sports and land activities, and use of recreational facilities and equipment are included.

Water activities

• Kayaking
• Sailing
• Snorkelling

• Cycling
• Fitness facilities
• Miniature golf
• Football
• Tennis
• Tennis lessons
• Volleyball

• Aerobics
• Bartending
• Dancing
• Pilates
• Water fitness
• Yoga

Kids' club

• Supervised activities for children between 4 and 12 years old

Entertainment

• On-site live performances
• Theme parties

Not included

• Golf green fees
• Use of golf equipment
• Motorised water sports
• Sailboats
• Scuba-diving certification
• Scuba-diving excursions
• Scuba-diving lessons
• Windsurfing equipment
• Surcharge for premium food items
• Airport transfers
• Childcare
• Laundry/dry cleaning services
• Spa/beauty facilities and services
• Activities and services offered by independent operators
• Off-site tours
• Transport to off-site activities

• Kayaking included
• Sailing included
• Taxes included
• 24-hour room service
• Buffet and à la carte dining
• Airport transfers not included
• Fitness facilities included
• Tennis included
• Water fitness classes/lessons included
• Volleyball included
• Laundry/dry cleaning services not included
• Football included
• Childcare not included
• Scuba diving excursions not included
• Scuba diving certification not included
• Motorised water sports not included
• All available beverages included
• Golf green fees not included
• Use of golf equipment not included
• Cycling included
• Spa/beauty facilities and services not included
• Activities/services from independent operators not included
• Miniature golf included
• Transport to off-site activities not included
• Off-site tours not included
• Scuba diving lessons not included
• Windsurfing equipment not included
• Yoga classes/lessons included
• Sailboats not included
• Pilates classes/lessons included
• Aerobics classes/lessons included
• Dancing classes/lessons included
• Bartending classes/lessons included
• Gratuities included
• Additional gratuities accepted
• All food and beverages included
• Surcharge for premium food items
• Minibar (all beverages included)
• Tennis lessons included
• In-room liquor dispensers
• Meals and drinks at companion properties included
• All non-motorised water sports included
• On-site live performances included
• All land activities, recreational facilities and equipment included
• Theme parties included
• Snorkelling included

Moon Palace Cancún - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. Summer fun is a breeze at Moon Palace Cancún - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 10 the outdoor swimming pools and enjoy a treatment at the full-service spa.

Dining is available at one of the resort's 14 restaurants, and guests can grab a coffee at one of the 3 coffee shops/cafés. The property also has a nearby corner/local shop. Guests can unwind with a drink at one of the resort's bars, which include 5 poolside bars and 9 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive resort also offers a free kid's club, a kid's pool and outdoor tennis courts. On-site self-parking and valet parking are complimentary. A total renovation of this property was completed in January 2015.

Moon Palace Cancún - All Inclusive is a smoke-free property.

• Waterslide
• Number of outdoor pools - 10
• Lift
• 24-hour front desk
• Business centre
• Turkish bath/Hammam
• Porter
• Express check-out
• Free self parking
• Dry cleaning/laundry service
• Free valet parking
• Luggage storage
• Hair salon
• ATM/banking
• Concierge services
• Conference centre
• Shopping on site
• Pool umbrellas
• Outdoor tennis courts - 2
• Total number of rooms - 2058
• Number of floors - 3
• Number of buildings/towers - 16
• Golf course on site
• Rooftop terrace
• Number of bars/lounges - 9
• Number of poolside bars - 5
• Full-service spa
• Swim-up bar
• Beach umbrellas
• Billiards or pool table
• Spa treatment room(s)
• Grocery/convenience store
• Beach cabanas (surcharge)
• Tours/ticket assistance
• Meeting rooms
• Pool cabanas (surcharge)
• Beach sunloungers
• Steam room
• Pool sunloungers
• Free WiFi
• Sauna
• Babysitting or childcare (surcharge)
• Children's club (free)
• Number of coffee shops/cafes - 3
• Smoke-free property
• Nightclub
• Supervised childcare/activities (free)
• Children's pool
• Spa services on site
• Free long-term parking
• Number of restaurants - 14
• Banquet hall
• Laundry facilities
• Beach towels
• 24-hour fitness facilities
• Arcade/game room
• Wedding services
• Multilingual staff

• Family Property
• Number of outdoor pools -10
• Children's pool
• Waterslide
• Supervised childcare/activities (free)
• Free WiFi
• Outdoor tennis courts -2
• Children's club (free)
• Grocery/convenience store
• Laundry facilities
• Babysitting or childcare (surcharge)
• In-room childcare (surcharge)
• Arcade/game room
• Playground on site
• Miniature golf on site

Moon Palace Cancún - All Inclusive offers 2058 forms of air-conditioned accommodation with iPod docking stations and free minibar items. Rooms open to balconies or patios. 42-inch Smart televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a jetted bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with a complimentary bathrobe, complimentary slippers and complimentary toiletries. This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

• Air conditioning
• Coffee/tea maker
• Daily housekeeping
• Phone
• Turndown service
• Free bottled water
• Towels provided
• Linens provided
• Free local calls
• Private bathroom
• Bathrobes
• Free toiletries
• Hair dryer
• Iron/ironing board
• Smart TV
• Free long-distance calls
• Number of bathrooms - 1
• Hydromassage showerhead
• Jetted bathtub
• In-room safe (laptop compatible)
• Balcony or patio
• Satellite TV service
• Room service (24 hours)
• Premium TV channels
• Free WiFi
• Blackout drapes/curtains
• In-room childcare (surcharge)
• Desk
• In-room climate control (air conditioning)
• Rainfall showerhead
• Slippers
• iPod docking station
• Separate bathtub and shower
• Minibar (stocked, free items)

Moon Palace Cancún - All Inclusive has 14 restaurants on site.

24-hour room service is available.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including outdoor tennis courts and complimentary bicycles. 10 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

• Free bicycles on site
• Golf driving range on site
• Miniature golf on site
• Golf lessons on site
• Golfing on site
• Snorkelling nearby
• Parasailing nearby
• Surfing/boogie boarding nearby
• Tennis lessons on site
• Volleyball on site
• Beach volleyball on site
• Kayaking on site
• Windsurfing nearby
• Yoga classes/instruction on site
• Pilates classes on site
• Playground on site
• Ecotours nearby
• Fitness classes on site
• Sailing on site
• Basketball on site
• Scuba diving nearby

Awe- Spa has 39 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

• Number of treatment rooms 39
• Manicures and pedicures
• Body wraps
• Body treatments
• Body scrubs
• Facial treatments
• Aromatherapy treatments
• Hydrotherapy treatments
• Hot stone massage
• Deep tissue massage
• Swedish massage
• Sauna in spa
• Spa tub in spa
• Steam room in spa
• Reflexology
• Sports massage
• Detoxification wrap
• Massages

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

• Accessible bathroom
• Roll-in shower
• In-room accessibility