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I was happy with the overall experience at the hotel. The only thing that disappointed me was the fact that food was limited to very small portions and that after 5pm you could only get room service which took an hour or more to get or seafood because everything else was at a restaurant.
i could write a very lengthy and detailed review about how great the entire experience was at the Excellence Club in Playa Mujeres, from the staff to the atmosphere to the resort as a whole. But in doing so I would not give this facility the justice it deserves.. Bottom line is i will never stay ...
This is a beautifully hotel and everything looks new. Location is a bit far away from downtown, but it's a quiet and nice place. The one thing I feel uncomfortable is that bad sheet is wet. When I sleep in my bed, I can feel wet everyday. Except that everything is wonderful.
Hotel is more like 3 star. Very clean. Entertainment is great. Buffet food is not very tasty. But if you eat at Marco Polo, it will be nice. The beach is nice and the staff are friendly.
I would absolutely recommend this resort to anyone! We had an amazing time. Everyone that works there goes above and beyond to make your stay as amazing as possible! The food and the drinks are also so good! I don't have a single complaint! Can't wait to go back next year!
We've been on various all-inclusive resorts ranging from Excellence, Secrets, Lifestyle, etc, and found this resort to be much better than other reviews made it out to be. We saw that there were a bunch of kid friendly resorts in Cancun including Paradisus, Moon Palace, and Gran Caribe. The price ...
Amazing time there treated like VIP and staff amazing with lots of smiles and helpful. The food is mind blowing amazing there and resort perfect for a vacation close to downtown and tons of activities.
My family had a great time there. The room, the food, the staff, the services and the location were all excellent.
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