Krystal Cancun

• Taxes included
• Airport transfers not included
• Premium/non-domestic beverages not included
• Fitness facilities included
• Premium food items not included
• Laundry/dry cleaning services not included
• Childcare not included
• Scuba diving excursions not included
• Snorkelling excursions not included
• Limited meals offered through room service
• Scuba diving certification not included
• Motorised water sports not included
• Spa/beauty facilities and services not included
• Surcharge for room service
• Activities/services from independent operators not included
• Off-site tours not included
• Minibar not included
• Scuba diving lessons not included
• Gratuities included
• Minibar beverages - restrictions apply
• Additional gratuities accepted
• Food and beverage restrictions apply
• One or more venues limit dining availability
• One or more venues limit beverages
• Surcharge for premium food items
• Surcharge for premium or imported alcoholic beverages
• Surcharge for bottled wine
• All non-motorised water sports included

In addition to a full-service spa, Krystal Cancun features an outdoor pool and a spa tub. Dining is available at one of the resort's 2 restaurants, and guests can grab a coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include 4 bars/lounges and A swim-up bar. Wireless Internet access is complimentary.

A business centre is on-site at this 3.5-star property. This beach resort also offers a kid's pool, a fitness centre and a sauna. Complimentary self-parking and valet parking are available on-site.

Krystal Cancun is a smoke-free property.

• Lift
• Number of bars/lounges - 4
• Fitness facilities
• Full-service spa
• 24-hour front desk
• Poolside bar
• Swim-up bar
• Beach umbrellas
• Spa treatment room(s)
• Turkish bath/Hammam
• Tours/ticket assistance
• Coffee shop or café
• Free self parking
• Steam room
• Dry cleaning/laundry service
• Free WiFi
• Sauna
• Free valet parking
• Outdoor pool
• Babysitting or childcare (surcharge)
• Children's club (free)
• Smoke-free property
• Children's pool
• Number of meeting rooms - 5
• Luggage storage
• Hair salon
• Number of restaurants - 2
• Breakfast available (surcharge)
• Concierge services
• Gift shops or newsstand
• Shopping on site
• Laundry facilities
• Spa tub
• Beach towels
• Television in common areas
• Total number of rooms - 502
• Number of floors - 8
• Wedding services
• Number of buildings/towers - 4
• Garden
• Multilingual staff
• Free newspapers in lobby

• Family property
• Outdoor pool
• Children's pool
• Free WiFi
• Children's club (free)
• Laundry facilities
• Babysitting or childcare (surcharge)
• In-room childcare (surcharge)
• Playground on site
• Free cots/infant beds

Krystal Cancun offers 502 forms of air-conditioned accommodation with fireplaces and laptop-compatible safes. 32-inch Plasma televisions come with premium cable channels and pay-per-view films. Coffee/tea makers and minibars are provided. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

• Air conditioning
• Minibar
• Coffee/tea maker
• Daily housekeeping
• Soap
• Shampoo
• Toilet paper
• Private bathroom
• Free toiletries
• Plasma TV
• Iron/ironing board
• Fireplace
• Number of bathrooms - 1
• In-room safe (laptop compatible)
• Free cots/infant beds
• Cable TV service
• Room service (24 hours)
• Premium TV channels
• Blackout drapes/curtains
• In-room childcare (surcharge)
• In-room climate control (air conditioning)
• Rainfall showerhead
• In-room massage available
• Shower only
• Pay films

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.

El Mortero – This theme restaurant specialises in Mexican cuisine.

Las Velas – This restaurant is located by the pool.

Aquamarina – On-site restaurant.

La Fisheria – On-site seafood restaurant.

24-hour room service is available.

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

• Snorkelling on site
• Playground on site
• Golfing nearby
• Surfing/boogie boarding on site
• Boat tours nearby
• Parasailing nearby
• Fitness classes on site
• Scuba diving on site
• Beach volleyball on site
• Sailing nearby
• Windsurfing nearby

Harmony has 2 treatment rooms. Services include facials, body scrubs and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

• Number of treatment rooms 2
• Manicures and pedicures
• Body scrubs
• Facial treatments
• Aromatherapy treatments
• Massages

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

• In-room accessibility