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Private beach, beach umbrellas, beach towels, scuba diving
Private beach, beach umbrellas, beach towels, scuba diving
Private beach, beach umbrellas, beach towels, scuba diving
5 outdoor pools, pool umbrellas, pool loungers

Guest reviews

4.8 out of 5 Exceptional
945 reviews
Guests rated this property 4.9/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Pet Friendly
Air conditioning
Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Map

Explore the area

Popular LocationDelfines Beach3 min drive
Popular LocationEl Rey Ruins5 min drive
Popular LocationVentura Park Cancun6 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)13 min drive

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  • Suite, 2 Queen Beds (Double)

    5/5 guest room rating

    Room amenities

    • 850 sq ft
    • Sleeps 4
    More detailsSuite, 2 Queen Beds (Double)
  • Deluxe Room, 1 King Bed, Ocean View

    4.6/5 guest room rating

    Room amenities

    • 850 sq ft
    • Ocean view
    • Sleeps 4
    More detailsDeluxe Room, 1 King Bed, Ocean View
  • Deluxe Room, 2 Queen Beds, Ocean View (Double)

    4.1/5 guest room rating

    Room amenities

    • 807 sq ft
    • Ocean view
    • Sleeps 4
    More detailsDeluxe Room, 2 Queen Beds, Ocean View (Double)
  • Penthouse

    Room amenities

    • 1770 sq ft
    • Ocean view
    • Sleeps 3
    More detailsPenthouse
  • Premium Villa (Garden)

    4.5/5 guest room rating

    Room amenities

    • 2433 sq ft
    • Sleeps 3
    More detailsPremium Villa (Garden)
  • Suite (Master)

    5/5 guest room rating

    Room amenities

    • 1625 sq ft
    • Ocean view
    • Sleeps 3
    More detailsSuite (Master)
  • Suite (Ocean, Adults Only)

    4.6/5 guest room rating

    Room amenities

    • 947 sq ft
    • Sea view
    • Sleeps 2
    More detailsSuite (Ocean, Adults Only)
  • Premium Villa (Pavillion)

    Room amenities

    • 2745 sq ft
    • Sleeps 3
    More detailsPremium Villa (Pavillion)
  • Junior Suite (Garden)

    5/5 guest room rating

    Room amenities

    • 1270 sq ft
    • Sleeps 3
    More detailsJunior Suite (Garden)
  • Junior Suite, 1 Bedroom, Garden View

    Room amenities

    • Sleeps 3
    • 1 King Bed
    More detailsJunior Suite, 1 Bedroom, Garden View
  • Junior Suite, Ocean View

    Room amenities

    • 1292 sq ft
    • Ocean view
    • Sleeps 4
    More detailsJunior Suite, Ocean View

About this area

Cancun

Located on a private beach, Nizuc Resort and Spa is in Cancun's Zona Hotelera neighbourhood, an area with good airport proximity. The area's natural beauty can be seen at Delfines Beach and Tortuga Beach, while Ventura Park Cancun and Aquaworld are popular area attractions. Travelling with kids? Consider Cancun Interactive Aquarium and Costa Occidental de Isla Mujeres National Park. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as skydiving in the area.
Visit our Cancun travel guide
View in a map
Popular Location

What's nearby

  • Delfines Beach - 3 min drive
  • Maya Cancun Museum - 5 min drive
  • El Rey Ruins - 5 min drive
  • Ventura Park Cancun - 6 min drive
  • Aquaworld - 7 min drive

Getting around

  • AirportCancun, Quintana Roo (CUN-Cancun Intl.) - 13 min drive

Restaurants

  • Cafe de la Playa — 1 min walk
  • Ramona — 1 min walk
  • Navios - 19 min walk
  • Captain's Cove - 5 min drive
  • El Conquistador - 5 min drive

About this property

Nizuc Resort and Spa

5-star resort with pools, private beach and full-service spa
Catch some rays on Nizuc Resort and Spa's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. All 274 soundproofed rooms provide free WiFi, free wired Internet and Select Comfort beds. Guests can enjoy deep soaking bathtubs, and other standard amenities include balconies, iPod docking stations and flat-screen TVs.
Nizuc Resort and Spa offers 274 forms of accommodation with iPod docking stations and minibars. Rooms open to balconies. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 47-inch Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include laptop-compatible safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

5 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a health club and a sauna.

Guests aged under 12 years old are not allowed in the spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa at NIZUC has 18 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Awards and affiliations

Nizuc Resort and Spa is listed in the 2018 Travel + Leisure 500.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free extended parking
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–noon: MXN 915 for adults and MXN 457.50 for children
  • 6 restaurants
  • 2 poolside bars, 3 bars/lounges and 1 beach bar
  • Room service available

Things to do

  • 18 holes of golf
  • 5 outdoor pools
  • 2 outdoor tennis courts
  • Beach yoga
  • Boat tours
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Game/wildlife viewing
  • Kayaking
  • Pilates classes
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare/activities
  • In-room childcare (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference centre (8234 square feet of space)

Outdoors

  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 18 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Select comfort bed

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 47-inch flat-screen TV
  • TV/satellite channels
  • iPod dock
  • Films for purchase

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 7 September 2020 to 9 September 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 3055 per pet, per stay
Dogs only
1 per room (up to 26 lbs/12 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children 12 years old and younger stay free when using existing bedding
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MXN 915 for adults and MXN 457.50 for children (approximately)
  • Pet fee: MXN 3055 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Guests under 12 years old are not allowed in the spa tub

Property is also known as

Nizuc
Nizuc Cancun
Nizuc Resort
Nizuc Resort Cancun
Nizuc Resort Spa
Nizuc Resort and Spa Resort
Nizuc Resort and Spa Cancun
Nizuc Resort and Spa Resort Cancun

Frequently asked questions

Can I cancel my reservation for free at Nizuc Resort and Spa and receive a full refund?
Yes, Nizuc Resort and Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Nizuc Resort and Spa cancellation policy on our site for more details about any exclusions or requirements.
Does Nizuc Resort and Spa have a pool?
Yes, this property has 5 outdoor pools and a children's pool.
Is Nizuc Resort and Spa pet-friendly?
Yes, Nizuc Resort and Spa allows dogs (limit 1 per room) with a maximum weight of up to 12 kg per pet. There's a fee of MXN 3055 per pet, per stay.
How much is parking at Nizuc Resort and Spa?
Self-parking and extended parking are free at this property.
What time is check-in at Nizuc Resort and Spa?
Check-in is from 3:00 PM to midnight.
What time is check-out at Nizuc Resort and Spa?
Checkout is at noon.
Does Nizuc Resort and Spa provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Nizuc Resort and Spa located?
Located in Zona Hotelera, this beachfront resort is next to a golf course and within 3 mi (5 km) of Costa Occidental de Isla Mujeres National Park, El Rey Ruins and Delfines Beach. Ventura Park Cancun is 2.3 mi (3.8 km) away.
4.8
Exceptional
5 - Excellent
821
4 - Good
95
3 - Okay
19
2 - Poor
4
1 - Terrible
6

4.9/5

Cleanliness

4.9/5

Staff & service

4.8/5

Amenities

4.9/5

Property conditions & facilities

2/5 Poor

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The hotel has well trained staff, the are courteous - almost too much in a way doesn’t seem sincere. The facilities are well kept and in high standard. Everything is in place and where it should be. The room is well designed and built with top finishings, but it is just a room - I don’t know why they call them all suites. Even though they face the ocean, you can hear noise from the highway behind, woke me up every morning.. The beach is a bit disappointing, too shallow and with sea weed in bottom - I couldn’t really swimn. I stayed there in a post-Covid world and the hostel had low occupancy, they seemed a bit short handed in some areas and ½ restaurants were closed. I had a big problem with food. As a vegan, they had absolutely no options, except for an avocado roll and guacamole. They tried to accommodate but it wasn’t really effective. You are stuck there because there aren’t many places around (it’s a resort designed to stay there, as a destination). They don’t allow food from outside delivered, even after Inexplained I couldn’t eat anything there. At the end they made me pasta with tomatoes. Other than food and one bad humored receptionist, the overall hotel is good and probably better than the most part in Cancun.
Stayed 2 nights in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing. Lived up to everything described. I will definitely return.
Stayed 5 nights in Oct 2020

1/5 Terrible

Travelled with family, Travelled with group
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Sad face IconDisliked: Staff & service
We booked our room on Expedia and tried to check in around 7 pm, the room was not ready despite a 3 pm check-in time. The room which they "upgraded" us to although larger was not even an ocean view room. We ended up spending $700 for a few hours in the hotel which was a complete waste. The property is amazing but make sure you get what you pay for and call in advance.
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities
Beautiful The perfect place for a baecation leave the kids home
Stayed 3 nights in Sep 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible. The food was amazing. The room was fantastic.
Stayed 3 nights in Sep 2020

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