"Nice resort, beautiful room, really great staff"
Secrets does a very nice job of an all-inclusive experience. Its staff is the major standout here - from check-in, to beach and poolside, housekeeping, to dining. Hostess and wait staff were very accommodating and professional.
We did the Preferred Club, which I recommend. We were in Building 2, right by the pool, with a wonderful ocean view. We took advantage of the palapas with beach beds. Angelica was so lovely as a server and person. Alex, also at the palapas and by the pool, gave us outstanding service and in a warm and friendly way.
Because the ocean is a little more active here, the water is not completely clear, but it is clean and fun to swim in. I like the swells, which weren't waves at all, but were fun for swimming and wading. There is a bit of sea grass, but this is the ocean. The pools are lovely. Great temperature.
I found the food to be very good. Himitsu especially, where we had a special dinner served by Mario, a lovely man and very professional server. Bordeau was good, and we had a great sommelier, Antonio to guide us there and at Himitsu. One comment - many of the restaurants would be much more pleasant with dimmer lighting. Brightness at some tables in Bordeaux, all of Maris (Eduardo wonderful server), and Gaucho made me feel like I was in a cafeteria. Oceana was nicely lit and had good food. Juices are either not fresh or somewhat watered down. This would be a place for improvement, as well as higher quality wine by the glass, especially cabernet.
Traveller from Colorado