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Excellent service, food, drinks. Everyone is so friendly. Beautiful well maintained beach and grounds. Rooms are clean and spacious.
Really enjoyed this hotel. Had a great feel and atmosphere. Hotel itself is very 90's but functional and homely unlike some of the modern sterile hotels like the Hyatt Ziva next door. Beware of the $1,000 credit offered as they are merely savings on hotel experiences apart from the spa dinner. They ...
Amazing hotel. The staff is so friendly, they make the stay incredible. Best resort I have been to.
I've stayed at hundreds of hotels (for business and pleasure) and I have to say that the Hotel Zilara exceeds every expectation. The staff, the rooms, the pool, the restaurants and the nightly events they host are all absolutely first class. If you're looking for a place to stay in Cancun, you can't ...
Absolutely loved it! We will be back for sure!!! Everyone was sooooooooo nice ❤️
pro - hotel location - staff - room cleanliness and comfort - huge pool - indoor kids playroom - many available activities to do in the resort - Palace resort hopping con - food quality - restaurant choices - pool condition, broken tiles everywhere - always waiting for golf car if you stay at a farther ...
Love staying at all the Excellence properties. Never a bad experience.
Hotel was beautiful. Staff was amazing. Jj from breakfast was awesome and took great care of us. The bartenders were all friendly. Only thing was we went on a bachelor party, and this hotel is pretty much shut down by 10pm. So I would recommend to families, but younger crowds that like to party or ...
Staff was very friendly and informative. They went above and beyond for us EACH day. Paulo is a phenomenal man who is very knowledgeable about the area, also Selena. The hotel is also ON the beach... and a pro AND con is; the hotel is at the end of the hotel zone hence more peace & quiet. I would ...
We have stayed at many all-inclusive resorts and this is probably one of the nicest, if not the nicest resorts we have ever stayed at. The entire staff was incredible, the food was great, the rooms were nice and clean and everyone made sure we had everything we could ever want. This was not a party ...
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