Title: Occidental Tucancún All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Occidental Tucancún All Inclusive Travelers enjoy tropical refreshment at swim-up bars or find relaxation with oceanside spa treatments at this all-inclusive beachfront resort ## Photo gallery for Occidental Tucancún All Inclusive ![3 outdoor pools, pool umbrellas, pool loungers - Occidental Tucancún All Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/w5757h3835x0y5-9d9b6a9a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Children’s activities - Occidental Tucancún All Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/30796209.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor wedding - Occidental Tucancún All Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/a9cafbba.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Occidental Tucancún All Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/7bdb4329.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Occidental Tucancún All Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/7ec56218.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Occidental Tucancún All Inclusive is on a pristine beach with crystal-clear waters. Enjoy sunshine at three poolside bars, rejuvenating spa treatments, or sample Mexican cuisine at four on-site restaurants. The beachfront location and helpful staff earn high marks. ## Reviews 7.6 Good ## Popular amenities - Breakfast included - All-inclusive - Parking included - Free Wi-Fi £396 includes taxes & fees 12 Feb - 13 Feb ## Room options ### Check availability for these dates Tonight [Feb 3 - Feb 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=21544&PinnedHotelID=21544&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=21544&PinnedHotelID=21544&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 4 - Feb 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=21544&PinnedHotelID=21544&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=21544&PinnedHotelID=21544&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=21544&PinnedHotelID=21544&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=21544&PinnedHotelID=21544&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=21544&PinnedHotelID=21544&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=21544&PinnedHotelID=21544&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ### View all photos for Premium Room, Sea View (Level) ![Free minibar, in-room safe, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/2736bfd0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Sea View (Level) 8.0 Very good 21 reviews ### Highlights Air conditioning Free rollaway/extra beds Free cots/infant beds Free minibar items LCD TV Hairdryer Bathrobes Private bathroom - Sea view - 377 sq ft - Sleeps 4 - 1 King Bed OR 2 Single Beds ### View all photos for Double Room ![Free minibar, in-room safe, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/70f600e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 7.6 Good 141 reviews ### Highlights Air conditioning Free rollaway/extra beds Free cots/infant beds Free minibar items LCD TV Private bathroom Hairdryer Free bottled water - Garden view - 377 sq ft - Sleeps 4 - 1 King Bed OR 2 Single Beds ### View all photos for Double Room, Sea View ![Double Room, Sea View | Free minibar, in-room safe, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/76d26ba3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Sea View 8.2 Very good 129 reviews ### Highlights Air conditioning Free rollaway/extra beds Free cots/infant beds Free minibar items LCD TV Private bathroom Hairdryer Free bottled water - Sea view - 377 sq ft - Sleeps 4 - 1 King Bed OR 2 Single Beds ### View all photos for Premium Suite, Oceanfront (Level) ![Premium Suite, Oceanfront (Level) | Free minibar, in-room safe, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/ff51b494.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite, Oceanfront (Level) 10.0 Exceptional 4 reviews ### Highlights Air conditioning Free rollaway/extra beds Free cots/infant beds Kitchenette Fridge Free minibar items LCD TV Separate bedroom - Ocean view - 864 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Family Room, Oceanfront (Premium Level) ![Family Room, Oceanfront (Premium Level) | Free minibar, in-room safe, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/b4327f04.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Oceanfront (Premium Level) 8.6 Excellent 14 reviews ### Highlights Air conditioning Free rollaway/extra beds Free cots/infant beds Kitchenette Fridge Free minibar items LCD TV Hairdryer - Ocean view - 1386 sq ft - Sleeps 6 - 1 King Bed and 2 Single Beds ## You may also like Ad ![View from property](https://images.trvl-media.com/lodging/2000000/1580000/1579700/1579645/f3f2685d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Seadust Cancún All Inclusive Family Resort Zona Hotelera - Pool - All-inclusive - Spa - Kids’ pool 7.6 Good 3,019 reviews £261 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Cancun-Hotels-Seadust-Cancun-All-Inclusive-Family-Resort.h1579645.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=d819e946-0c8e-4096-8d03-26b9b496a5a9&top_cur=GBP) Ad ![On the beach, sun-loungers, beach umbrellas, beach massages](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/100/100/b1c78b09_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Resort & Spa, Cancun Zona Hotelera - 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Pool - Spa - Pet-friendly - Parking included 9.4 Exceptional 176 reviews £803 includes taxes & fees 4 Feb - 5 Feb [](https://www.expedia.co.uk/Cancun-Hotels-Waldorf-Astoria-Cancun.h61523736.Hotel-Information?chkin=2026-2-4&chkout=2026-2-5&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=d819e946-0c8e-4096-8d03-26b9b496a5a9&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Occidental-Tucancun-All-Inclusive.h21544.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Occidental-Tucancun-All-Inclusive.h21544.Hotel-Information) ## About the area Located on the beach, Occidental Tucancún All Inclusive is in Zona Hotelera, a walkable area in Cancun with great shopping. Luxury Avenue Shopping Mall and La Isla Shopping Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Marlin Beach and Delfines Beach. Aquaworld and El Rey Ruins are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. [Visit our Cancun travel guide](https://www.expedia.co.uk/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.10131%2C-86.76477&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nXHfy1F9ccwvxxqGBvqc2c-vQUk=) Avda. Kukulcan, km. 13,5\. Lote 24, Cancun, QROO, 77500 ### What's nearby - ![Mexico, Cancun Beach, Crashing waves on the beach](https://images.trvl-media.com/place/6242268/534174ee-2391-46c9-93ce-d143c30fce6f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Marlin Beach 3 min walk \- 0.2 miles - ![Gaviota Azul Beach featuring tropical scenes, general coastal views and a sandy beach](https://images.trvl-media.com/place/6242291/62ef371b-f5dc-459f-abd0-db832739df4f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hotel Zone Beaches 3 min walk \- 0.2 miles - ![Cancun_LaIslaShoppingMall_6075610_190](https://images.trvl-media.com/place/6075610/0f026e52-8aa6-4036-8e50-6e927536acff.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) La Isla Shopping Mall 13 min walk \- 0.7 miles - Kukulcan Plaza Shopping Mall 1 min walk \- 0.1 miles - Luxury Avenue Shopping Mall 3 min walk \- 0.2 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 20 min drive ### Restaurants - La Veranda 8 min walk - Hacienda Sisal 5 min walk - El Fish Fritanga 7 min walk - Club Bistro 7 min walk - Ilios Restaurant 9 min walk ## About this property ### Occidental Tucancún All Inclusive All-inclusive property near Luxury Avenue Shopping Mall Located close to Marlin Beach and La Isla Shopping Mall, Occidental Tucancún All Inclusive provides a free breakfast buffet, 3 poolside bars and a swim-up bar. With a beachfront location, sunloungers and beach volleyball, this property is the perfect place to soak up some sun. Indulge in aromatherapy, a body wrap and a body treatment at Zenserenz, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature Mexican cuisine and more. Enjoy the health club, as well as activities, such as basketball and volleyball. In addition to a corner/local shop and a terrace, guests can connect to free in-room WiFi. Other perks at this property include: - 3 outdoor pools and a children's pool, along with sunloungers, pool umbrellas and a swim-up bar - Free self-parking - An outdoor tennis court, supervised childcare (surcharge) and multilingual staff - Wedding services, a lift and luggage storage - Guest reviews give top marks for the beach locale and helpful staff Room features All 339 rooms offer comforts such as 24-hour room service and air conditioning, as well as perks such as free stocked minibars and free WiFi. Guest reviews speak positively of the cleanliness rooms at the property. More conveniences in all rooms include: - Childcare services, free infant beds and free extra beds - Bathrooms with showers and free toiletries - LCD TVs with cable channels - Coffee/tea makers, daily housekeeping and phones ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks and select beverages included In-room minibar (all beverages included) ### Activities and facilities/equipment All on-site activities and use of facilities and equipment are included. ### Entertainment On-site entertainment and activities On-site live performances Theme parties ### Awards and affiliations Eco-certified property This property participates in Green Globe – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/200000/197400/197382/083b20ce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Occidental Costa Cancún All Inclusive Zona Hotelera - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - Limited on-site self parking ### Food and drink - Free buffet breakfast available daily 7:00 AM to noon - 2 bars/lounges - 3 poolside bars - 4 restaurants - A swim-up bar - Couples/private dining - Snack bar/deli ### Restaurants on site - El Mirador - La Claraboya - La Trattoria - México Lindo ### Things to do - 3 outdoor pools - Arcade/game room - Basketball - Beach volleyball - Billiards/pool table - Children's pool - Free children's club - Full-service spa - Health club - Library - Outdoor tennis court - Playground - Shopping ### Family friendly - 3 outdoor pools - Arcade/game room - Children's games - Children's pool - Free children's club - Free rollaway/extra bed - Grocery/convenience store - In-room babysitting - In-room cot - Laundry facilities - Playground - Pool gate - Snack bar/deli - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Meeting room ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Hydrotherapy - Manicures/pedicures - Reflexology - Spa open daily - Sports massages - Thalassotherapy ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 7 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Free cot - Free rollaway/extra bed ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Free stocked minibar ### More - Air conditioning - Iron/ironing board - Mobile key entry - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Free rollaway/extra beds! Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 4.92 per accommodation, per night We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Barcelo Tucancun Beach Occidental Tucancún All Inclusive Cancun Tucancun Beach All Inclusive Tucancun Beach Barcelo Barcelo Hotel Tucancun Beach Barcelo Tucancun Beach Hotel Barcelo Tucancun Beach Resort Cancun Barcelo Tucancun Hotel Occidental Tucancún Cancun Occidental Tucancún Occidental Tucancún All Inclusive All-inclusive property Cancun Occidental Tucancún All Inclusive All-inclusive property Barcelo Tucancun Beach All Inclusive Occintal Tucancún Inclusive i Occidental Tucancún All Inclusive Cancun Occidental Tucancún All Inclusive All-inclusive property Occidental Tucancún All Inclusive All-inclusive property Cancun ## Frequently asked questions ### Does Occidental Tucancún All Inclusive have a pool? ### How much does it cost to stay at Occidental Tucancún All Inclusive? ### Is Occidental Tucancún All Inclusive pet-friendly? ### How much is parking at Occidental Tucancún All Inclusive? ### What time is check-in at Occidental Tucancún All Inclusive? ### What time is check-out at Occidental Tucancún All Inclusive? ### Are there all-inclusive benefits at Occidental Tucancún All Inclusive? ### Where is Occidental Tucancún All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Occidental Tucancún All Inclusive Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 4.4 Location ### 8.2 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 524 8 - Good 349 6 - Okay 268 4 - Poor 117 2 - Terrible 109 ## Reviews ### 10/10 Excellent #### Hanady 23 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Amazing and friendly staff (Jose, Ismael, Gonzalo, Luis, laura, and Antonio). The room was always clean. The beach is stunning ![](https://a.travel-assets.com/ugc/hotel-reviews/0f55c854-cf73-4739-b08d-1aee96915f87-1769133773227.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fb981c25-5145-431c-a59c-cec8698d255a-1769133772800.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Hanady Stayed 2 nights in Jan 2026 ### 8/10 Good #### Gian Carlo 7 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities great staff-provide great customer service from bartender to housekeeper. Nice beach front location though buffet food and restaurants are mediocre. ##### Gian Carlo Stayed 5 nights in Jan 2026 ### 8/10 Good #### Sherwin 29 Jan 2026 Liked: Cleanliness, property conditions & facilities Very friendly staff. Especially Antonio at the swim up bar. Great views of the beach, multiple pools, clean rooms. the food was hit or miss. Some of it was good, some of it was ehh ##### Sherwin Stayed 4 nights in Jan 2026 ### 8/10 Good #### Gwenna 19 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was good, staff was very kind, lots of food and drinks. Beautiful location on the beach. ![](https://a.travel-assets.com/ugc/hotel-reviews/56c71ae5-a2ac-43d3-baf7-0c89bde772a3-1766167416223.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fc9f4be7-4467-488f-a9c1-5d31675fec50-1766167403447.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8e86a6fa-87b1-40bc-954b-40ee461293d2-1766167413337.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fc8b2b97-06d8-4b1f-ac36-66edecabd7ae-1766167413505.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gwenna Stayed 6 nights in Dec 2025 ### 6/10 Okay #### Erna 30 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities This hotel is a ice hotel beach front. Comfortable beds . Room is clean. The only negative i can say is the food from breakfast to dinner not as good as the occidental cancun one. But their seafood resto is the best. ##### Erna Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Chance Eric 1 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was great and room was spotless. ##### Chance Eric Stayed 3 nights in Nov 2025 ### 8/10 Good #### Caroline 15 Jan 2026 Liked: Amenities This was a perfect location for a quick family getaway. Great value and met our expectations. Our room and parts of the hotel could use some renovations, but it was clean and comfortable. There was always plenty of food with a decent variety of options - nothing too fancy, but good and plenty of it. ##### Caroline Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Jean-Claude 14 Jan 2026 Liked: Cleanliness, amenities Rooms i would say a 3 but the location ( close to where i needed to be) and staff were outstanding . I will go back. ##### Jean-Claude Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### eunice 30 Dec 2025 The members of the staff were courteous. ##### eunice Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Eric 23 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff: Jose our concierge Advisor was absolutely AMAZING! The entire staff was so warm and friendly! The resort was beautiful and very clean. I will definitely stay again when we return in April 2026\. Thanks for an awesome 1st time experience in Cancun!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/056b8422-3ccc-4f06-ab4c-ace46a32083f-1766512052777.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/35734752-8faa-464a-b4a4-af2d2a6c6afb-1766512052841.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c68ef6ad-5239-4f61-a11f-6bbe75e955e5-1766512052791.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Eric Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Jessica 11 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was very nice and the food was surprisingly good - better than I had expected. The beach access was so convenient and no seaweed in November. If you're going to spend the entire day at the beach, you can rent a parasol. ##### Jessica Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Melissa 3 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spa was relaxing, food was delicious, and ocean view rooms are beautiful. ##### Melissa Stayed 4 nights in Sep 2025 ### 8/10 Good #### Darek 22 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities location,beach,shapping center,restaurants ##### Darek Stayed 5 nights in Sep 2025 ### 6/10 Okay #### Jessica 18 Jan 2026 Disliked: Amenities, property conditions & facilities The room needed a lot of remodeling , the food was the same everyday ,the dessert was the same everyday ,no meat ,no breast chicken ,no real squeezed orange juice or fruit juices no Coke just Pepsi the staff was very polite .amd the shows have to be more rated fir children the girls dancing were half naked . ##### Jessica Stayed 8 nights in Jan 2026 ### 4/10 Poor #### Hazghil 23 Jan 2026 Liked: Amenities Disliked: Cleanliness, property conditions & facilities The staff was very friendly and helpful, which we appreciated. Unfortunately, the rest of the experience fell short. The pool could have been much cleaner, and the rooms were in poor condition with a noticeable moldy odor. The doors and shower were old and worn down. To make matters worse, the elevator was broken— the 5th floor button didn’t work, so we had to go to the 6th floor and walk down. ##### Hazghil Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Milly 18 Sept 2025 Liked: Cleanliness, staff & service, room comfort #### Amazing stay Wonderful hotel with everything we needed for a special break away! Staff are attentive and friendly and the location brilliant ##### Milly Stayed 6 nights in Sep 2025 ### 6/10 Okay #### Donna 10 Nov 2025 Liked: Cleanliness, property conditions & facilities Accommodation and staff great, food average and beach cannot be used most days because of the current ##### Donna Stayed 10 nights in Oct 2025 ### 10/10 Excellent #### Jocelyn 6 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything about that place was amazing and I also think it pretty affordable if you wanna do a quick weekend get away as a solo travelers. Super safe, but still be self-aware. The staff was so nice and helpful with everything..That was my favorite part was how nice the staff was. Everyone at the bar was super nice .Every time I stepped out housekeeping always kept my room clean. The food is probably the only thing I would give a C- the food wasn’t bad but it also wasn’t all that good…. but that did not take away from the fact that my overall experience was super amazing. ![](https://a.travel-assets.com/ugc/hotel-reviews/dffa99ad-8fae-48c4-bb6a-d1e2d0ba302a-1767729557513.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d6861906-5757-41ac-8226-861eb579a803-1767729557836.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5251b37b-368d-491b-a37d-d28fc10c4b41-1767729579747.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5b0e1bba-6026-4115-b83c-f37f1641b9ef-1767729646401.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jocelyn Stayed 4 nights in Jan 2026 ### 8/10 Good #### John 24 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel and staff for a fantastic parking right on site walkable to everything around fantastic ##### John Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Flora 11 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was super nice and helpful! Area was clean and beautiful! would definitely recommend occidental Tucancún ##### Flora Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Melissa 19 Nov 2025 Courteous staff, ##### Melissa Stayed 6 nights in Nov 2025 ### 6/10 Okay #### Julia Anne 1 Dec 2025 Disliked: Cleanliness Staff was great, especially around the evening bar, adult pool bar and guest services. Location is really close to the night strip and market only $1 for bus and takes like 4 mins or so and the busses run constantly.very safe to get to and from. Hotel is a little run down where things just seem to look dirty/or with grime. Beach was fabulous- can walk for hours in white sand plus the water is various shades of blue and teal - spectacular really. ![](https://a.travel-assets.com/ugc/hotel-reviews/64acde2c-e0d1-4697-b198-af92168ef336-1764603510994.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/52c31405-8cae-4dce-bdc1-76d3f534e148-1764603510768.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1db61139-5a46-4519-ba10-ab518ccdb0a8-1764603511110.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6215ace4-9b45-43f7-bdfc-baed6014db40-1764603512289.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Julia Anne Stayed 7 nights in Nov 2025 ### 8/10 Good #### Jennis 3 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities We had multiple rooms . The rooms and staff were clean. The main challenge our room had was the key card was not working the till the 2nd day mid day , and always required spending (wasting) 30 mins for security/hotel staff to get the door opened . Seems multiple families on the 7th floor had same issue. Buffet Food was good , but was very repetitive . The restaurant (Seafood Dinner) was very good. They actually helped accomodate a 15 person group and borthday celebrations with cake. ##### Jennis Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Muey 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a wonderful stay! The hotel was beautiful, clean, and relaxing. The staff were friendly and attentive, always making sure we were comfortable. The food was delicious, and the atmosphere was perfect for a peaceful getaway. Everything went smoothly from check-in to check-out overall, a great experience. I would definitely come back again! ##### Muey Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Armando 26 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This resort was amazing and it was very central walking distance from mall and other attractions ##### Armando Stayed 4 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Exotic Resort in Mexico with private plunge pool!!](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Exotic-Resort-In-Mexico-With-Private-Plunge-Pool.h90950784.Hotel-Information) > > [Mayan Monkey Tulum | Social Hotel](https://www.expedia.co.uk/Tulum-Hotels-Mayan-Monkey-Hostel-Tulum.h36651260.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > > [The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-28-Hotel-Spa-Luxury-Adults-Only-All-Suites.h18722766.Hotel-Information) > > [Hotel Riu Tequila - 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