Title: Occidental Tucancún All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=21544&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Occidental Tucancún All Inclusive Travelers enjoy tropical refreshment at swim-up bars or find relaxation with oceanside spa treatments at this all-inclusive beachfront resort ## Photo gallery for Occidental Tucancún All Inclusive ![3 outdoor pools, pool umbrellas, pool loungers - Occidental Tucancún All Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/a733aa75.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from room - Occidental Tucancún All Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/5097e2d2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor wedding - Occidental Tucancún All Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/a9cafbba.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room - Occidental Tucancún All Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/273255db.jpg?impolicy=resizecrop&rw=297&ra=fit) ![On the beach, white sand, sun-loungers, beach umbrellas - Occidental Tucancún All Inclusive (Cancun)](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/8969a281.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Occidental Tucancún All Inclusive is on a pristine beach with crystal-clear waters. Enjoy sunshine at three poolside bars, rejuvenating spa treatments, or sample Mexican cuisine at four on-site restaurants. The beachfront location and helpful staff earn high marks. ## Reviews 7.8 Good ## Popular amenities - Breakfast included - All-inclusive - Parking included - Free Wi-Fi £187 includes taxes & fees 10 Jan - 11 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 20 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=21544&PinnedHotelID=21544&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=21544&PinnedHotelID=21544&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 21 - Dec 22](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=21544&PinnedHotelID=21544&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=21544&PinnedHotelID=21544&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=21544&PinnedHotelID=21544&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=21544&PinnedHotelID=21544&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=21544&PinnedHotelID=21544&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=21544&PinnedHotelID=21544&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ### View all photos for Premium Room, Sea View (Level) ![Free minibar, in-room safe, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/2736bfd0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Sea View (Level) 8.0 Very good 21 reviews ### Highlights Air conditioning Free rollaway/extra beds Free cots/infant beds Free minibar items LCD TV Hairdryer Bathrobes Private bathroom - 377 sq ft - Sea view - Sleeps 4 - 1 King Bed OR 2 Single Beds ### View all photos for Double Room ![Free minibar, in-room safe, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/70f600e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 7.8 Good 137 reviews ### Highlights Air conditioning Free rollaway/extra beds Free cots/infant beds Free minibar items LCD TV Hairdryer Private bathroom Free bottled water - 377 sq ft - Resort view - Sleeps 4 - 1 King Bed OR 2 Single Beds ### View all photos for Double Room, Sea View ![Double Room, Sea View | Free minibar, in-room safe, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/76d26ba3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Sea View 8.2 Very good 129 reviews ### Highlights Air conditioning Free rollaway/extra beds Free cots/infant beds Free minibar items LCD TV Hairdryer Private bathroom Free bottled water - 377 sq ft - Sea view - Sleeps 4 - 1 King Bed OR 2 Single Beds ### View all photos for Premium Suite, Oceanfront (Level) ![Premium Suite, Oceanfront (Level) | Free minibar, in-room safe, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/ff51b494.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite, Oceanfront (Level) 10.0 Exceptional 4 reviews ### Highlights Air conditioning Free rollaway/extra beds Free cots/infant beds Kitchenette Fridge Free minibar items LCD TV Separate bedroom - 864 sq ft - 1 bedroom - Ocean view - Sleeps 4 - 1 King Bed ### View all photos for Family Room, Oceanfront (Premium Level) ![Family Room, Oceanfront (Premium Level) | Free minibar, in-room safe, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/30000/21600/21544/b4327f04.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Oceanfront (Premium Level) 8.6 Excellent 13 reviews ### Highlights Air conditioning Free rollaway/extra beds Free cots/infant beds Kitchenette Fridge Free minibar items LCD TV Hairdryer - 1386 sq ft - Ocean view - Sleeps 6 - 1 King Bed and 2 Single Beds ## You may also like Ad ![4 outdoor pools, free pool cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/100/100/b1c78b09_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Resort & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids’ pool 8.6 Excellent 2,505 reviews £147 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Cancun-Hotels-The-Westin-Resort-Spa.h100.Hotel-Information?chkin=2026-1-5&chkout=2026-1-6&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=02f5eda6-5293-4966-8a79-ab259b822748&top_cur=GBP) Ad ![View from property](https://images.trvl-media.com/lodging/2000000/1580000/1579700/1579645/f3f2685d.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Seadust Cancún All Inclusive Family Resort Zona Hotelera - 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Pool - Pet-friendly - Parking included - Free Wi-Fi 8.4 Very good 854 reviews £105 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Cancun-Hotels-NH-Cancun-Airport.h40256394.Hotel-Information?chkin=2025-12-22&chkout=2025-12-23&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=02f5eda6-5293-4966-8a79-ab259b822748&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Occidental-Tucancun-All-Inclusive.h21544.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Occidental-Tucancun-All-Inclusive.h21544.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.10131%2C-86.76477&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nXHfy1F9ccwvxxqGBvqc2c-vQUk=) Avda. Kukulcan, km. 13,5\. Lote 24, Cancun, QROO, 77500 #### What's nearby - Kukulcan Plaza Shopping Mall \- 1 min walk \- 0.1 miles - Luxury Avenue Shopping Mall \- 3 min walk \- 0.2 miles - Marlin Beach \- 3 min walk \- 0.2 miles - Hotel Zone Beaches \- 3 min walk \- 0.2 miles - La Isla Shopping Mall \- 13 min walk \- 0.7 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 20 min drive #### Restaurants - ‪La Veranda - ‬8 min walk - ‪El Fish Fritanga - ‬7 min walk - ‪Hacienda Sisal - ‬5 min walk - ‪Don Julio Restaurant - ‬6 min walk - ‪Ilios Restaurant - ‬9 min walk ## About this property ### Occidental Tucancún All Inclusive All-inclusive property near Marlin Beach Located close to Luxury Avenue Shopping Mall and La Isla Shopping Mall, Occidental Tucancún All Inclusive provides a free breakfast buffet, 3 poolside bars and a swim-up bar. With a beachfront location, sunloungers and beach volleyball, this property is the perfect place to soak up some sun. Indulge in a deep-tissue massage, aromatherapy and thalassotherapy at Zenserenz, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature Mexican cuisine and more. Enjoy the health club, as well as activities, such as basketball and volleyball. In addition to a corner/local shop and a terrace, guests can connect to free in-room WiFi. Other perks at this property include: - 3 outdoor pools and a children's pool, along with sunloungers, pool umbrellas and a swim-up bar - Free self-parking - An outdoor tennis court, supervised childcare (surcharge) and a lift - A billiards/pool table, multilingual staff and concierge services - Guest reviews give top marks for the beach locale and helpful staff Room features All 339 rooms offer comforts such as 24-hour room service and air conditioning, as well as perks such as free stocked minibars and free WiFi. Guest reviews speak positively of the cleanliness rooms at the property. More conveniences in all rooms include: - Childcare services, free infant beds and free extra beds - Bathrooms with showers and free toiletries - LCD TVs with cable channels - Coffee/tea makers, daily housekeeping and phones ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks and select beverages included In-room minibar (all beverages included) ### Activities and facilities/equipment All on-site activities and use of facilities and equipment are included. ### Entertainment On-site entertainment and activities On-site live performances Theme parties ## Similar properties ![Junior Studio Suite, Hot Tub, Ocean View | Free minibar, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/200000/197400/197382/299b708d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Occidental Costa Cancún All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 8.0 Very good 2,567 reviews £200 includes taxes & fees 3 Jan - 4 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=197382&PinnedHotelID=197382&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, sun-loungers, beach umbrellas](https://images.trvl-media.com/lodging/6000000/5810000/5806800/5806712/19ea30a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cancun Bay All Inclusive Hotel Zona Hotelera - 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All-inclusive 7.8 Good 557 reviews £180 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=579797&PinnedHotelID=579797&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, sun-loungers, beach towels](https://images.trvl-media.com/lodging/2000000/1750000/1745600/1745565/w3840h2558x0y3-a707ffb8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Oasis Palm - All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 6.8 1,007 reviews £264 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=1745565&PinnedHotelID=1745565&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - Limited on-site self parking ### Food and drink - Free buffet breakfast available daily 7:00 AM to noon - 2 bars/lounges - 3 poolside bars - 4 restaurants - A swim-up bar - Couples/private dining - Snack bar/deli ### Restaurants on site - El Mirador - La Claraboya - La Trattoria - México Lindo ### Things to do - 3 outdoor pools - Arcade/game room - Basketball - Beach volleyball - Billiards/pool table - Children's pool - Free children's club - Full-service spa - Health club - Library - Outdoor tennis court - Playground - Shopping ### Family friendly - 3 outdoor pools - Arcade/game room - Children's games - Children's pool - Free children's club - Free rollaway/extra bed - Grocery/convenience store - In-room babysitting - In-room cot - Laundry facilities - Playground - Pool gate - Snack bar/deli - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Meeting room ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On the beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Hydrotherapy - Manicures/pedicures - Reflexology - Spa open daily - Sports massages - Thalassotherapy ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 7 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Free cot - Free rollaway/extra bed ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Free stocked minibar ### More - Air conditioning - Iron/ironing board - Mobile key entry - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Free rollaway/extra beds! Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 82.36 per accommodation, per night We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Barcelo Tucancun Beach Occidental Tucancún All Inclusive Cancun Tucancun Beach All Inclusive Tucancun Beach Barcelo Barcelo Hotel Tucancun Beach Barcelo Tucancun Beach Hotel Barcelo Tucancun Beach Resort Cancun Barcelo Tucancun Hotel Occidental Tucancún Cancun Occidental Tucancún Occidental Tucancún All Inclusive All-inclusive property Cancun Occidental Tucancún All Inclusive All-inclusive property Barcelo Tucancun Beach All Inclusive Occintal Tucancún Inclusive i Occidental Tucancún All Inclusive Cancun Occidental Tucancún All Inclusive All-inclusive property Occidental Tucancún All Inclusive All-inclusive property Cancun ## Frequently asked questions ### Does Occidental Tucancún All Inclusive have a pool? ### How much does it cost to stay at Occidental Tucancún All Inclusive? ### Is Occidental Tucancún All Inclusive pet-friendly? ### How much is parking at Occidental Tucancún All Inclusive? ### What time is check-in at Occidental Tucancún All Inclusive? ### What time is check-out at Occidental Tucancún All Inclusive? ### Are there all-inclusive benefits at Occidental Tucancún All Inclusive? ### Where is Occidental Tucancún All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Occidental Tucancún All Inclusive Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 4.4 Location ### 8.2 Staff & service ### 8.0 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 523 8 - Good 351 6 - Okay 260 4 - Poor 110 2 - Terrible 102 ## Reviews ### 10/10 Excellent #### Chance Eric 1 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was great and room was spotless. ##### Chance Eric Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Jessica 11 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was very nice and the food was surprisingly good - better than I had expected. The beach access was so convenient and no seaweed in November. If you're going to spend the entire day at the beach, you can rent a parasol. ##### Jessica Stayed 7 nights in Nov 2025 ### 8/10 Good #### Darek 22 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities location,beach,shapping center,restaurants ##### Darek Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Melissa 3 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spa was relaxing, food was delicious, and ocean view rooms are beautiful. ##### Melissa Stayed 4 nights in Sep 2025 ### 6/10 Okay #### Donna 10 Nov 2025 Liked: Cleanliness, property conditions & facilities Accommodation and staff great, food average and beach cannot be used most days because of the current ##### Donna Stayed 10 nights in Oct 2025 ### 10/10 Excellent #### Milly 18 Sept 2025 Liked: Cleanliness, staff & service, room comfort #### Amazing stay Wonderful hotel with everything we needed for a special break away! Staff are attentive and friendly and the location brilliant ##### Milly Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Melissa 19 Nov 2025 Courteous staff, ##### Melissa Stayed 6 nights in Nov 2025 ### 6/10 Okay #### Julia Anne 1 Dec 2025 Disliked: Cleanliness Staff was great, especially around the evening bar, adult pool bar and guest services. Location is really close to the night strip and market only $1 for bus and takes like 4 mins or so and the busses run constantly.very safe to get to and from. Hotel is a little run down where things just seem to look dirty/or with grime. Beach was fabulous- can walk for hours in white sand plus the water is various shades of blue and teal - spectacular really. ![](https://a.travel-assets.com/ugc/hotel-reviews/64acde2c-e0d1-4697-b198-af92168ef336-1764603510994.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/52c31405-8cae-4dce-bdc1-76d3f534e148-1764603510768.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1db61139-5a46-4519-ba10-ab518ccdb0a8-1764603511110.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6215ace4-9b45-43f7-bdfc-baed6014db40-1764603512289.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Julia Anne Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Flora 11 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was super nice and helpful! Area was clean and beautiful! would definitely recommend occidental Tucancún ##### Flora Stayed 4 nights in Oct 2025 ### 8/10 Good #### John 24 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel and staff for a fantastic parking right on site walkable to everything around fantastic ##### John Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Muey 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a wonderful stay! The hotel was beautiful, clean, and relaxing. The staff were friendly and attentive, always making sure we were comfortable. The food was delicious, and the atmosphere was perfect for a peaceful getaway. Everything went smoothly from check-in to check-out overall, a great experience. I would definitely come back again! ##### Muey Stayed 4 nights in Oct 2025 ### 8/10 Good #### Ian 15 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was amazing. Rooms are showing their age. We were moved from our original room after we had plumbing and electrical issues. Our second room was definitely better. ##### Ian Stayed 6 nights in Nov 2025 ### 10/10 Excellent #### larry 17 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ocean veiw was very nice ##### larry Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Martha 10 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent customer service! All the food was delicious specially the oatmeal in the morning and the cafe de olla! And of course the piñas coladas! Amazing hotel and staff! Thank you!😊 ##### Martha Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Armando 26 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This resort was amazing and it was very central walking distance from mall and other attractions ##### Armando Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Michelle 31 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities I love this place . The staff is amazin ##### Michelle Stayed 4 nights in Aug 2025 ### 8/10 Good #### Grant 17 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff were amazing!! The public grounds and pools were well-kept. The meals and selection of food at the buffet were adequate - but service was always great. The pre-reserved dinner in the Mexican restaurant was terrific. Our Deluxe beachside 2-bedroom room needed a LOT of repairs and updating. Ceiling falling in over the kitchen area due to a water leak. Sliding glass doors to the terrace needed a lot of muscle to open. No air conditioning controls. Beds were comfortable though. All-in-all the experience was decent, but not deluxe (admittedly, the price somewhat reflected that as well). ##### Grant Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Beatriz 8 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Had a very good experience food was good staff was very friendly love the stay very close to everything I recommend this ##### Beatriz Stayed 7 nights in Jun 2025 ### 10/10 Excellent #### Janai 23 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were so welcoming & pleasant, the food was fresh & flavorful, and the property is right on the beach. ##### Janai Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### martin alberto 26 Sept 2025 Excellent service from the beginning ![](https://a.travel-assets.com/ugc/hotel-reviews/3d0af877-d150-4cb9-bd02-46be270761ba-1758862732157.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### martin alberto Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Brian 26 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Ocean View is out of a dream! Staff like Juanjo at the front desk, Maria Can by the pool and Segundino in Claraboya Restaurant made out experience feel like home. I love this place, the best cantaritos in Cancun I will say! Thank You to all the staff I didn't mention because all of them were great! ##### Brian Stayed 3 nights in Sep 2025 ### 6/10 Okay #### Shannon 2 Dec 2025 Liked: Cleanliness, amenities I would rate this resort Good. The food was the same each day at all the buffets. The selection was not great. And the food trays were not filled often, so lots empty at times. I was shocked to see this resort had no bacon. Beach - no protection from sun, but yes lounge chairs. Pool - great pools and good selection to find a spot. Hotel - needs a remodel very old but do the job for us. Rooms-they were fine as we had a standard room only. Everything worked great in the room. I would recommend this if you’re looking for budget friendly and food is not a concern for you. ![](https://a.travel-assets.com/ugc/hotel-reviews/958501f2-1c57-46bc-83d3-578db398537c-1764687307653.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Shannon Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Elijah Jamal 30 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities The pool bars were really nice! The drinks were so good and they had a nice variety. You can see the ocean view from almost every hotspot of the hotel. Overall great experience ##### Elijah Jamal Stayed 2 nights in Aug 2025 ### 8/10 Good #### Nakita 1 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I didn’t go to the spa! But overall the service was good.. wish the food was more better ![](https://a.travel-assets.com/ugc/hotel-reviews/dd94d0c3-dff8-4832-b65e-365723aaf2d7-1759290094609.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nakita Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Jose Rodolfo 7 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent service, Top notch Restaurants, and Clean overall ##### Jose Rodolfo Stayed 6 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [Beloved Playa Mujeres - Couples Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Beloved-Playa-Mujeres-Couples-Only-All-Inclusive.h2270212.Hotel-Information) > > [Mex Hoteles](https://www.expedia.co.uk/Cancun-Hotels-Mex-Hoteles.h66597429.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > > [Hotel Colonial Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-SC-Hotel-Playa-Del-Carmen.h2793346.Hotel-Information) > > [Secrets Moxché Playa del Carmen - 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