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Moon Palace The Grand Cancun - All-inclusive

5.0 star property
Luxury property on the beach, with 9 outdoor pools

Choose dates to view prices

Photo gallery for Moon Palace The Grand Cancun - All-inclusive

9 outdoor pools, pool umbrellas, pool loungers
Grand Presidential Suite | View from room
Karaoke room
Lobby
Karaoke room
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • On private beach
The current price is £550
includes taxes & fees
22 May - 23 May
Our Silver, Gold and Platinum members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
Platinum tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Grand Swim Up Suite Garden View

Grand Swim Up Suite Garden View | Premium bedding, free minibar, in-room safe, desk

Grand Swim Up Suite Garden View

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Free minibar items
  • 850 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Deluxe Garden View

Grand Deluxe Garden View | Premium bedding, free minibar, in-room safe, desk

Grand Deluxe Garden View

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Free minibar items
  • 828 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Grand Deluxe Garden View - Book 5 nights, Get 3 Free nights at Punta Cana

Premium bedding, free minibar, in-room safe, desk

Grand Deluxe Garden View - Book 5 nights, Get 3 Free nights at Punta Cana

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
  • 828 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Grand Family Suite Garden View

Grand Family Suite Garden View | Premium bedding, free minibar, in-room safe, desk

Grand Family Suite Garden View

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Mini-fridge
Free minibar items
Smart TV
  • 1658 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Grand Presidential Suite

Grand Presidential Suite | Premium bedding, free minibar, in-room safe, desk

Grand Presidential Suite

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Free minibar items
  • 2497 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Grand Honeymoon Suite - King Size Bed

Grand Honeymoon Suite - King Size Bed | Premium bedding, free minibar, in-room safe, desk

Grand Honeymoon Suite - King Size Bed

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
  • 829 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Governor Suite - King Size Bed

Grand Governor Suite - King Size Bed | Premium bedding, free minibar, in-room safe, desk

Grand Governor Suite - King Size Bed

Highlights

Furnished balcony
Soundproofed
Private indoor hot tub
Air conditioning
Mini-fridge
Free minibar items
Smart TV
Pillow menu
  • 1625 sq ft
  • Sleeps 4
  • 1 King Bed

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The price is £305
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14 May - 15 May
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About the area

Map
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO, 77500

What's nearby

  • Moon Palace Golf Club - 3 min drive - 1.3 miles
  • Xoximilco - 6 min drive - 3.1 miles
  • El Tinto Golf Course - 6 min drive - 3.4 miles
  • Ventura Park Cancun - 12 min drive - 7.5 miles
  • Riviera Cancun Golf Resort - 18 min drive - 8.7 miles

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 15 min drive

Restaurants

  • ‪Lobby Bar - ‬18 min walk
  • Grand Lobby Bar
  • ‪Grand Central Buffet - ‬8 min walk
  • ‪Momo teppanyaki Resturant - ‬4 min drive
  • ‪The Grill - ‬11 min walk

About this property

Moon Palace The Grand Cancun - All-inclusive

Luxury all-inclusive property near Moon Palace Golf Club
At Moon Palace The Grand Cancun - All-inclusive, you can look forward to free full breakfast, a golf course and a marina. This property is a great place to bask in the sun with a private beach, free beach cabanas and a beach bar. For some rest and relaxation, visit the steam room, and indulge in a body treatment, a manicure/pedicure or a hot stone massage. At the 12 on-site restaurants, enjoy breakfast, lunch, dinner and Italian cuisine. The gym offers Pilates classes and yoga classes; other things to do include basketball, ecotours and bowling. In addition to free water park access and a nightclub, guests can connect to free in-room WiFi.
Other perks include:
  • 9 outdoor pools and a children's pool, with a lazy river, a waterslide and 5 swim-up bars
  • Free self-parking and valet parking
  • 4 outdoor tennis courts, a round-trip airport shuttle (surcharge) and a free beach club on-site
  • Luggage storage, concierge services and tour/ticket information
  • Guest reviews say great things the family-friendly amenities, pool and helpful staff
Room features
All 1304 rooms include comforts, such as private indoor hot tubs and 24-hour room service, as well as perks, such as free international calls and premium bedding. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Rainfall showers, designer toiletries and hairdryers
  • 42-inch Smart TVs with premium channels
  • Childcare services, daily housekeeping and desks

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

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Aerial view

Moon Palace Cancun - All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
8.2 out of 10, Very good, 2,724 reviews
The price is £359
includes taxes & fees
16 May - 17 May
Moon Palace Cancun - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast
  • 12 restaurants
  • 5 swim-up bars
  • 9 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Casa Mia
  • Habibi - Lebanese Cuisine
  • Jade
  • JC Steakhouse
  • Tavola

Things to do

  • 27-hole golf course
  • 4 outdoor tennis courts
  • 9 outdoor pools
  • Air hockey
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Ecotours
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Free water park
  • Gym
  • Hiking/biking trails
  • Lazy river
  • Mini golf
  • Nightclub
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Family friendly

  • 9 outdoor pools
  • Arcade/game room
  • Baby toys
  • Bowling alley
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 32,630 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Marina
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • 9 buildings
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (return)
  • Airport shuttle fee per child: USD 26 (return), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards

We should mention

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Moon Palace Grand All Inclusive Cancun
Grand Moon Palace All Inclusive All-inclusive property Cancun
Grand Moon Palace All Inclusive Hotel Cancun
Grand Moon Palace All Inclusive Hotel
Grand Moon Palace All Inclusive Cancun
Grand Moon Palace All Inclusive
Hotel The Grand at Moon Palace - All Inclusive
The Grand at Moon Palace - All Inclusive Cancun
Moon Palace Grand All Inclusive
Hotel The Grand at Moon Palace - All Inclusive Cancun
Cancun The Grand at Moon Palace - All Inclusive Hotel
The Grand at Moon Palace – All Inclusive
The Grand at Moon Palace All Inclusive
Grand Moon Inclusive Cancun

Frequently asked questions

Does Moon Palace The Grand Cancun - All-inclusive have a pool?

Yes, this property has 9 outdoor pools and a children's pool.

How much does it cost to stay at Moon Palace The Grand Cancun - All-inclusive?

As of 13 May 2025, prices found for a 1-night stay for 2 adults at Moon Palace The Grand Cancun - All-inclusive on 22 May 2025 start from £549.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Moon Palace The Grand Cancun - All-inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Moon Palace The Grand Cancun - All-inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Moon Palace The Grand Cancun - All-inclusive?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Moon Palace The Grand Cancun - All-inclusive?

Checkout is at noon.

Does Moon Palace The Grand Cancun - All-inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies.

Are there all-inclusive benefits at Moon Palace The Grand Cancun - All-inclusive?

Yes, the property is all-inclusive.

Where is Moon Palace The Grand Cancun - All-inclusive located?

Nestled on the beach, this Cancun property is 0.6 mi (1 km) from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 2.2 mi (3.6 km) from Moon Palace Golf Club. Arrecife de Puerto Morelos National Park and Xoximilco are also within 3 miles (5 km).

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Moon Palace The Grand Cancun - All-inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 897 out of 1499 reviews
Rating 8 - Good. 278 out of 1499 reviews
Rating 6 - Okay. 141 out of 1499 reviews
Rating 4 - Poor. 78 out of 1499 reviews
Rating 2 - Terrible. 105 out of 1499 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Saurabh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay again
Stayed 4 nights in Apr 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, excellent resort with excellent food options and plenty to do for a family.
Stayed 7 nights in Mar 2025

10/10 Excellent

Kathrynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious food, very crowded
Stayed 5 nights in Apr 2025

10/10 Excellent

haiyang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place for kids
Stayed 7 nights in Apr 2025

10/10 Excellent

Mayka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The space in the room, very comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Christine Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort for families.
Stayed 7 nights in Mar 2025

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and speakeasy bar were awesome - water park not too crowded
Stayed 5 nights in Mar 2025

10/10 Excellent

Grigor

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing for kids!
Stayed 6 nights in Apr 2025

10/10 Excellent

Twiggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time stay with grandparents and kids, everyone loved it and very appreciative of the room upgrade!!
Stayed 5 nights in Apr 2025

10/10 Excellent

Daylena

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice week. Jesus from Karaoke Bar was excellent.
Stayed 2 nights in Apr 2025

10/10 Excellent

Keaira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love all different amenities the property had available to us. Our favorite was the waterpark.
Stayed 2 nights in Apr 2025

10/10 Excellent

Chetna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff were super friendly. Our rooms were big and spacious with an in house fridge bar. My kids and I loved watching the evening shows daily.
Stayed 5 nights in Apr 2025

10/10 Excellent

Komaljit Singh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and kind staff
Stayed 6 nights in Mar 2025

6/10 Okay

Jasraj

Liked: Cleanliness, staff & service, property conditions & facilities
We did not receive credits for the 4 nights we stayed but the resort was very nice overall
Stayed 2 nights in May 2025

10/10 Excellent

Sukwinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is exceptional. The restaurant options are excellent and the number and variety of activities for adults & children are fabulous. There are a number of pools and ample availability of sun-loungers and pool concierge. I would highly recommend this property!
Stayed 10 nights in Apr 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to go in Vacation, all staff super nice and friendly. Special thank you to Jesus he is a server at the Karaoke bar and was so amazing with us. Thank you
Stayed 2 nights in Apr 2025

10/10 Excellent

Liying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stuff and made us feel welcomed the whole time. Great facilities and food too! Will be going back
Stayed 2 nights in Mar 2025

8/10 Good

YOON JUNG

Liked: Staff & service, property conditions & facilities
Highly recommended for families with older kids that can enjoy waterpark features. Small pools also can be enjoyed by younger children. Cleanliness can be better especially with cups and dishes. Overall pleasant experience.
Stayed 5 nights in Apr 2025

10/10 Excellent

Ji Seon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent customer service!!! all the dining option/food quality were so good,
Stayed 7 nights in Apr 2025

10/10 Excellent

Lacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lay out is perfect. If one pool is busy you can walk around the coner to another one. This place is made to enjoy the pools.
Stayed 7 nights in Apr 2025

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 6 nights in Mar 2025

10/10 Excellent

Hira

Liked: Cleanliness, staff & service, property conditions & facilities
Its a good very family friendly resort has lots of activities for kids. Only thing I don’t like it they push you to buy the membership from them. Needs to add some halal options.
Stayed 4 nights in Apr 2025

10/10 Excellent

chase

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect!
Stayed 5 nights in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort for families.
Stayed 5 nights in Jan 2025

8/10 Good

Aizenosa Titilopemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the consistent support of the staff.
Stayed 3 nights in Mar 2025