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Expedia-verified reviews
Excellent!
4.3 of 5 guest rating
Room type Options Nightly price Book
Family Room, 2 Bedrooms
958 square feet
1 King Bed and 2 Double Beds
(Extra beds available: Crib)
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Other room types
Grand Room, Jetted Tub, Garden View
828 square feet
2 Double Beds 1 King Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Grand Room, Jetted Tub, Resort View
828 square feet
2 Double Beds 1 King Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Grand Swim Up Suite
850 square feet
2 Double Beds 1 King Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Presidential Suite, 2 Bedrooms, Jetted Tub
2,459 square feet
1 King Bed and 2 Double Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 4 children)
Select dates to see price

Get an overview of this hotel
Upscale resort on the beach, with 7 outdoor swimming pools

Popular property highlights

Breakfast included
Free valet parking
Free self parking
Free WiFi
Business centre

Location

Nestled on the beach, this Cancun resort is within 12 mi (20 km) of Ventura Park Cancun, Petempich Bay and Cancun Country Club. Parish of the Risen Christ and Crococun Zoo are also within 12 miles (20 km).

Resort features

Spend the day relaxing at the beach or practising your swing at The Grand at Moon Palace - All Inclusive's golf course. Then enjoy a meal at one of the resort's 10 restaurants.

Room amenities

All 1316 rooms boast jetted bathtubs, and offer free WiFi and free minibar items. Furnished balconies and MP3 docking stations are standard, as are Smart TVs with cable channels.

Languages Spoken

  • English

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The Grand at Moon Palace - All Inclusive

Carretera Cancun-Chetumal Km. 36.5, Cancun, QROO 77500

Hotel Amenities

Hotel Amenities

The Grand at Moon Palace - All Inclusive features a golf course, a complimentary water park and 7 the outdoor swimming pools. Dining is available at one of the resort's 10 restaurants, and guests can grab a coffee at the coffee shop/café. The property also has a nearby snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 4 swim-up bars and 6 bars/lounges. A computer station is located on-site and wireless Internet access is complimentary.

This 4.5-star property offers access to a business centre and meeting rooms. Event facilities measuring 32630 square feet (3031 square metres) include conference rooms. This Art Deco resort also offers a kid's pool, a nightclub and a fitness centre. On-site self-parking and valet parking are complimentary.

The Grand at Moon Palace - All Inclusive has designated areas for smoking.

  • Lazy river
  • Waterslide
  • Number of outdoor pools - 7
  • Lift
  • Fitness facilities
  • 24-hour front desk
  • Poolside bar
  • Business centre
  • Porter
  • Free self parking
  • Dry cleaning/laundry service
  • Free valet parking
  • Computer station
  • Conference space size (meters) - 3031
  • Terrace
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Snack bar/deli
  • Designated smoking areas
  • Shopping on site
  • Outdoor tennis court
  • Pool umbrellas
  • Total number of rooms - 1316
  • Number of floors - 3
  • Golf course on site
  • Coffee/tea in common areas
  • Designated smoking areas (fines apply)
  • Number of bars/lounges - 6
  • Number of swim-up bars - 4
  • Free water park access
  • Conference space
  • Tours/ticket assistance
  • Meeting rooms
  • Built in 2017
  • Coffee shop or café
  • Free WiFi
  • Pool sunloungers
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Nightclub
  • Supervised childcare/activities (free)
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Number of restaurants - 10
  • Conference space size (feet) - 32630
  • Ballroom
  • Banquet hall
  • Reception hall
  • Wedding services

Family Friendly Amenities

  • Family Property
  • Free water park access
  • Number of outdoor pools -7
  • Children's pool
  • Lazy river
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking , Free valet parking

Room Amenities

The Grand at Moon Palace - All Inclusive offers 1316 forms of air-conditioned accommodation with MP3 docking stations and free minibar items. Rooms open to furnished balconies. Beds feature premium bedding. 42-inch Smart televisions come with premium cable channels. Bathrooms include a separate bath and shower with a jetted bath, a complimentary bathrobe, complimentary slippers and designer toiletries. This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Air conditioning
  • Furnished balcony
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Turndown service
  • Free bottled water
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Smart TV
  • Free long-distance calls
  • Number of bathrooms - 1
  • Free international calls
  • Jetted bathtub
  • In-room safe (laptop compatible)
  • Free cots/infant beds
  • Cable TV service
  • Room service (24 hours)
  • Premium TV channels
  • Free WiFi
  • Designer toiletries
  • Desk
  • Premium bedding
  • Slippers
  • MP3 docking station
  • Separate bathtub and shower
  • Minibar (stocked, free items)

Where to Eat

The Grand at Moon Palace - All Inclusive has 10 restaurants on site.

24-hour room service is available.

Nearby Things to Do

Guests can play rounds at the 27-hole golf course and enjoy the facilities at the water park with a lazy river and waterslides. 7 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Scuba diving on site

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Hotel Names

  • Moon Palace Grand All Inclusive Cancun

We should mention

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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