Title: Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=24318436&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Adults-only beachfront resort where travelers can unwind on golden sands, cool off in two outdoor pools with cabanas, or book a rejuvenating spa treatment ## Photo gallery for Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only ![Premium bedding, free minibar items, in-room safe, desk - Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only (Cancun)](https://images.trvl-media.com/lodging/25000000/24320000/24318500/24318436/ee86977a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/a6bb01db-6994-4631-a3fc-13d164bb4412-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Meeting facility - Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only (Cancun)](https://images.trvl-media.com/lodging/25000000/24320000/24318500/24318436/4f956ae2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges, swim-up bar, poolside bar - Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only (Cancun)](https://images.trvl-media.com/lodging/25000000/24320000/24318500/24318436/d1b99d4b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment room(s), sauna, body treatments, facials - Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only (Cancun)](https://images.trvl-media.com/lodging/25000000/24320000/24318500/24318436/723c09c5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Royalton CHIC Cancun, an Autograph Collection Adults-Only All-Inclusive Resort, offers a sophisticated getaway with practical luxuries. Guests love the attentive staff and prime beach location. Enjoy a swim-up bar and a rooftop terrace with ocean views. ## Reviews 8.4 Very good ## Popular amenities - All-inclusive - Parking included £311 includes taxes & fees 2 Feb - 3 Feb ## Room options ### Check availability for these dates Tonight [Jan 6 - Jan 7](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=24318436&PinnedHotelID=24318436&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=24318436&PinnedHotelID=24318436&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 7 - Jan 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=24318436&PinnedHotelID=24318436&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=24318436&PinnedHotelID=24318436&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=24318436&PinnedHotelID=24318436&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=24318436&PinnedHotelID=24318436&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=24318436&PinnedHotelID=24318436&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=24318436&PinnedHotelID=24318436&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds Showing 13 of 13 rooms ### View all photos for Luxury Presidential Two Bedroom Suite Sunset View Diamond club ![Premium bedding, free minibar items, in-room safe, desk](https://images.trvl-media.com/lodging/25000000/24320000/24318500/24318436/d7479653.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Presidential Two Bedroom Suite Sunset View Diamond club ### Highlights Furnished balcony Separate sitting area Air conditioning Minibar (some free items) Flat-screen TV Pillow menu Premium bedding Ceiling fan - 1830 sq ft - Lagoon view - Sleeps 7 - 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club ![Premium bedding, free minibar items, in-room safe, desk](https://images.trvl-media.com/lodging/25000000/24320000/24318500/24318436/0727232d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club 9.6 Exceptional 4 reviews ### Highlights Furnished balcony Separate sitting area Air conditioning Minibar (some free items) Flat-screen TV Pillow menu Premium bedding Ceiling fan - 3261 sq ft - Ocean view - Sleeps 7 - 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Luxury Presidential One Bedroom Suite Sunset View Diamond club ![Premium bedding, free minibar items, in-room safe, desk](https://images.trvl-media.com/lodging/25000000/24320000/24318500/24318436/d7479653.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Presidential One Bedroom Suite Sunset View Diamond club 10.0 Exceptional 1 review ### Highlights Furnished balcony Separate sitting area Air conditioning Minibar (some free items) Flat-screen TV Pillow menu Premium bedding Ceiling fan - 1227 sq ft - Lagoon view - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Luxury suite sunset view ![Premium bedding, free minibar items, in-room safe, desk](https://images.trvl-media.com/lodging/25000000/24320000/24318500/24318436/d7479653.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury suite sunset view 9.4 Exceptional 8 reviews ### Highlights Furnished balcony Separate sitting area Air conditioning Minibar (some free items) Flat-screen TV Pillow menu Premium bedding Ceiling fan - 721 sq ft - Lagoon view - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club ![Premium bedding, free minibar items, in-room safe, desk](https://images.trvl-media.com/lodging/25000000/24320000/24318500/24318436/0727232d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club ### Highlights Furnished balcony Separate sitting area Air conditioning Minibar (some free items) Flat-screen TV Pillow menu Premium bedding Ceiling fan - 3864 sq ft - 3 bedrooms - Ocean view - Sleeps 11 - 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed ### View all photos for Luxury junior suite sunset view Diamond Club ![Premium bedding, free minibar items, in-room safe, desk](https://images.trvl-media.com/lodging/25000000/24320000/24318500/24318436/d7479653.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury junior suite sunset view Diamond Club 9.0 Wonderful 38 reviews ### Highlights Furnished balcony Separate sitting area Air conditioning Minibar (some free items) Flat-screen TV Pillow menu Premium bedding Ceiling fan - 603 sq ft - Lagoon view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Luxury Junior Suite Ocean Front ![Premium bedding, free minibar items, in-room safe, desk](https://images.trvl-media.com/lodging/25000000/24320000/24318500/24318436/6a9e418b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Junior Suite Ocean Front 8.6 Excellent 114 reviews ### Highlights Furnished balcony Separate sitting area Air conditioning Minibar (some free items) Flat-screen TV Pillow menu Premium bedding Ceiling fan - 603 sq ft - Ocean view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Luxury Junior Suite Ocean Front Diamond Club ![Premium bedding, free minibar items, in-room safe, desk](https://images.trvl-media.com/lodging/25000000/24320000/24318500/24318436/6a9e418b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Junior Suite Ocean Front Diamond Club 8.6 Excellent 28 reviews ### Highlights Furnished balcony Separate sitting area Air conditioning Minibar (some free items) Flat-screen TV Pillow menu Premium bedding Ceiling fan - 603 sq ft - Ocean view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club ![Premium bedding, free minibar items, in-room safe, desk](https://images.trvl-media.com/lodging/25000000/24320000/24318500/24318436/0727232d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club ### Highlights Furnished balcony Separate sitting area Air conditioning Minibar (some free items) Flat-screen TV Pillow menu Premium bedding Ceiling fan - 4467 sq ft - 4 bedrooms - Ocean view - Sleeps 13 - 2 King Beds, 4 Queen Beds and 1 Double Sofa Bed ### View all photos for Luxury junior suite sunset view ![Premium bedding, free minibar items, in-room safe, desk](https://images.trvl-media.com/lodging/25000000/24320000/24318500/24318436/d7479653.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury junior suite sunset view 8.8 Excellent 123 reviews ### Highlights Furnished balcony Separate sitting area Air conditioning Minibar (some free items) Flat-screen TV Pillow menu Premium bedding Ceiling fan - 603 sq ft - Lagoon view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Luxury Suite Ocean Front ![Premium bedding, free minibar items, in-room safe, desk](https://images.trvl-media.com/lodging/25000000/24320000/24318500/24318436/0295be49.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite Ocean Front 9.0 Wonderful 8 reviews ### Highlights Furnished balcony Separate sitting area Air conditioning Minibar (some free items) Flat-screen TV Pillow menu Premium bedding Ceiling fan - 721 sq ft - Ocean view - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Luxury Presidential Ocean Front Two Bedroom Suite Diamond club ![Premium bedding, free minibar items, in-room safe, desk](https://images.trvl-media.com/lodging/25000000/24320000/24318500/24318436/0295be49.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Presidential Ocean Front Two Bedroom Suite Diamond club ### Highlights Furnished balcony Separate sitting area Air conditioning Minibar (some free items) Flat-screen TV Pillow menu Premium bedding Ceiling fan - 1830 sq ft - 1 bedroom - Ocean view - Sleeps 7 - 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed ### View all photos for Luxury Presidential Ocean Front One Bedroom Suite Diamond Club ![Premium bedding, free minibar items, in-room safe, desk](https://images.trvl-media.com/lodging/25000000/24320000/24318500/24318436/0295be49.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Presidential Ocean Front One Bedroom Suite Diamond Club ### Highlights Furnished balcony Separate sitting area Air conditioning Minibar (some free items) Flat-screen TV Pillow menu Premium bedding Ceiling fan - 1227 sq ft - 1 bedroom - Ocean view - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ## You may also like Ad ![3 outdoor pools, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/12000000/11670000/11669200/11669114/a2da253d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Ziva Cancun All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids’ pool 9.4 Exceptional 1,876 reviews £494 includes taxes & fees 7 Jan - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Royalton-CHIC-Suites-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h24318436.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Royalton-CHIC-Suites-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h24318436.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.12759%2C-86.75193&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=yDN0FMj41trBZGtoYPkeOnU50uY=) Km 9.7 Blvd. Kukulcan, Zona Hotel, Cancun, QROO, 77500 #### What's nearby - Chac Mool Beach \- 8 min walk \- 0.5 miles - Forum Beach \- 13 min walk \- 0.7 miles - Cancun Convention Center \- 17 min walk \- 1.0 mile - Gaviota Azul Beach \- 4 min drive \- 1.1 miles - Caracol Beach \- 4 min drive \- 1.1 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 26 min drive #### Restaurants - ‪Snack Grand Park - ‬8 min walk - ‪The Surfin Burrito - ‬6 min walk - ‪Taqueria Los Chachalacos - ‬6 min walk - ‪Häagen-Dazs - ‬11 min walk - ‪El Oriental - ‬8 min walk ## About this property ### Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Luxury all-inclusive property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park Forum Beach and Cancun Convention Center are located near Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, which provides a free breakfast buffet, a swim-up bar and a poolside bar. Treat yourself to a facial, a manicure/pedicure or a body treatment at the on-site spa. Be sure to enjoy a meal at any of the 6 on-site restaurants. Free in-room WiFi is available to all guests, along with a rooftop terrace and shopping on-site. Other perks at this property include: - 2 outdoor pools along with cabanas, sunloungers and pool umbrellas - Free self-parking - A banquet hall, meeting rooms and wedding services - Luggage storage, massage treatment rooms and multilingual staff - Guest reviews say great things about the beach locale, pool and helpful staff Room features All 180 rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as furnished balconies and pillow menus. Guest reviews highly rate the cleanliness rooms at the property. More amenities include: - Rainfall showers, free toiletries and hairdryers - Flat-screen TVs with premium channels - Wardrobes/cupboards, separate sitting areas and coffee/tea makers ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages À la carte meals and snacks included 24-hour room service In-room minibar (all beverages included) ### Activities and facilities/equipment All on-site activities and use of facilities and equipment are included. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/70000000/69570000/69562400/69562378/d0739479.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Pet-friendly 8.8 Excellent 2,215 reviews £351 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=69562378&PinnedHotelID=69562378&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/81000000/80280000/80279500/80279416/1518294b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Palace Kukulkan - 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29 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=19772573&PinnedHotelID=19772573&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Free buffet breakfast available daily 7:00 AM to 10:30 AM - 2 bars/lounges - 6 restaurants - A coffee shop/cafe - A poolside bar - A swim-up bar - Couples/private dining ### Restaurants on site - Agave - Mexican Cuisine - C/X Culinary Experience - Gourmet Marché - Hunter Steakhouse - Jade - Asian Cuisine ### Things to do - 2 outdoor pools - Full-service spa - Health club - Sauna - Shopping ### Conveniences - 24-hour front desk - ATM - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Meeting rooms ### Outdoors - Garden - On the beach - Pool cabanas (surcharge) - Pool loungers - Pool umbrellas - Rooftop terrace ### Full-service spa - 18 treatment rooms - Couples treatment rooms - Facials - Manicures/pedicures - Massage - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (91 centimetre wide door) - Wheelchair accessible (may have limitations) ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Pillow menu - Premium bedding ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - Flat-screen TV with premium cable channels - IPod dock - MP3 dock ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Free minibar (limited items) ### More - Air conditioning (climate-controlled) - Ceiling fan - Desk - Laptop workspace - Phone - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Sanitation services: USD 4.06 per night We have included all charges provided to us by the property. ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number 005-007-006215/2025 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 18 years old are not permitted at this adults-only property Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Royalton Cancun Resort All Inclusive Royalton Cancun All Inclusive Royalton Suites Cancun Resort All Inclusive Royalton Suites Resort All Inclusive Royalton Suites All Inclusive Royalton Suites Cancun Resort & Spa - All Inclusive Cancun Royalton Suites Cancun Resort Spa All Inclusive Royalton Suites Cancun All Inclusive Royalton Cancun Resort Spa All Inclusive Royalton Suites All Inclusive Royalton Chic Suites Cancun Royalton CHIC Suites Cancun Resort Spa Royalton Suites Cancun Resort Spa All Inclusive Royalton CHIC Suites Cancun Resort Spa Adults Only All Inclusive ## Frequently asked questions ### Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only have a pool? ### How much does it cost to stay at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? ### Is Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only pet-friendly? ### How much is parking at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? ### What time is check-in at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? ### What time is check-out at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? ### Are there all-inclusive benefits at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? ### Where is Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.8 Amenities ### 8.8 Staff & service ### 8.8 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 1,276 8 - Good 499 6 - Okay 296 4 - Poor 121 2 - Terrible 150 ## Reviews ### 10/10 Excellent #### Briana Kerisa 30 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a beautiful property with great staff, and a wide variety of food options. We added the spa hydrotherapy and massage and it was absolutely worth the money. ##### Briana Kerisa Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Antonya Anna-Lisa Katrina 1 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff and buffet was amazing! ##### Antonya Anna-Lisa Katrina Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Misty 2 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The amenities were top notch and the service was excellent throughout our entire stay. ##### Misty Stayed 4 nights in Nov 2025 ### 8/10 Good #### penpa 27 Dec 2025 Room r good ##### penpa Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Joie 16 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The room view and good ##### Joie Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Ana 18 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities staff was excellent and service was amazing ##### Ana Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Latisha 7 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Yes everything was clean and great ##### Latisha Stayed 4 nights in Dec 2025 ### 8/10 Good #### Jennifer Lynn 8 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Customer service is wonderful! Beautiful resort and an upbeat vibe. Food and alcoholic beverages are decent. ##### Jennifer Lynn Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Teaera 3 Dec 2025 Liked: Cleanliness, property conditions & facilities Yes the room was spotless and the experience was great ##### Teaera Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Candy Gloria 7 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing service , food , atmosphere! We love it. We’ve gone twice and already planning to go ba k asap ! Thank you Royalton ![](https://a.travel-assets.com/ugc/hotel-reviews/99e559f8-bd71-4c5c-83d3-12e82ea8139e-1765142599582.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Candy Gloria Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Mandeep 10 Nov 2025 Liked: Cleanliness great people , service and vibes ##### Mandeep Stayed 2 nights in Nov 2025 ### 8/10 Good #### Courtney 20 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice resort, up to date and more modern compared to most. The Buffet had a large selection of fresh food, and tasty. Free room service, parking, and descent drinks. The spa was amazing. The only negative for me and alots of others was the wait for elevators. I will be back. ##### Courtney Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Parvaneh 28 Nov 2025 Liked: Amenities It was a very nice resort, very polite and helpful staff. Lots of options for food and drink. Toproof restaurant wasn’t great but everything else was really great ##### Parvaneh Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### AntwaNisha 30 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities We had an amazing stay at this hotel in Mexico. From the moment we arrived, the service was outstanding and made us feel truly welcome. The staff was always kind, attentive, and ready to help with anything we needed. A special mention goes to our butler Esteban, who provided exceptional service throughout our stay. He were professional, friendly, and always went the extra mile to make sure everything was perfect—from reservations to small personal details that made our experience even more special. The overall atmosphere of the hotel was relaxing and luxurious, and the level of service really stood out. We truly felt taken care of and would highly recommend this hotel to anyone looking for a memorable and stress-free stay in Cancun ![](https://a.travel-assets.com/ugc/hotel-reviews/3e3729db-1196-4bd3-99f5-b06a9a1667b4-1767113013293.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0648a7ad-213b-483e-844a-787968f49b89-1767113020679.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/be0b66d4-e97f-420a-9722-4648449bfd8c-1767113017629.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/401b76a1-2d89-47b7-bdf7-ed456f1ff9a0-1767113037919.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### AntwaNisha Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Eric 5 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the food, the entertainment and the beach ##### Eric Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Katrina 12 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was beautiful, I got an ocean view and that’s what I mostly wanted and I got it. All the staffs were great, I enjoyed the evening entertainment ##### Katrina Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### John Mario 4 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Fun place to hang out and meet people from all over the world. Staff was great. Only concern was we had difficulty with lights in our room going on at random times. ![Our view](https://a.travel-assets.com/ugc/hotel-reviews/b1b8453d-5a42-44fd-b2ca-15fc322c42da-1764872168806.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### John Mario Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Mike 8 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The Vibe staff was amazing. They keep you entertained all the time, very energetic and great attitudes. Food was good, buffet had something for everyone. Staff in buffet were very attentive and responsive. Few small issues regarding pool chairs but that had more to do with other rude guests. Overall a great stay. ##### Mike Stayed 6 nights in Nov 2025 ### 8/10 Good #### Rene Barrientos 9 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall great experience, however had a leak on the roof that got our stuff wet next to sink. Staff was friendly and came up quickly to fix it. ##### Rene Barrientos Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Josue Manuel 18 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My wife and I had an amazing first stay here. We loved the peaceful adults-only atmosphere, beautiful property, and great service. The only downside was spending too much time on the timeshare presentation, but everything else was excellent. We’d definitely return! ##### Josue Manuel Stayed 3 nights in Nov 2025 ### 8/10 Good #### Andrew Corban 14 Dec 2025 Liked: Cleanliness, property conditions & facilities Very fun hotel. Food is good compared to most Cancun resorts. Entertainment is alright. Daytime pool games are the most fun. Rooms nice enough. Staff is nice but most don’t go above and beyond. I wouldn’t recommend diamond club. Rooftop parties are advertised as being amazing but they are very hit or miss. A good hotel!!! ##### Andrew Corban Stayed 7 nights in Dec 2025 ### 6/10 Okay #### Ny'Asia 23 Dec 2025 Liked: Cleanliness, staff & service, amenities Diamond club should have more perks. All the main restaurants shouldn’t need reservations . Staff was amazing , efficient and friendly. Drinks were fairly good based off the bartender you had . Room service options could have been better. Housekeeping was very efficient! Overall it’s not a bad resort but my expectations were high based off a family friend experience with diamond club. ##### Ny'Asia Stayed 5 nights in Dec 2025 ### 6/10 Okay #### Dana 8 Dec 2025 Overall, not worth the price we paid to stay here. Hotel main areas should be maintained better. Service from staff was great. Cleanliness should be kept up with higher volumes of customers.. ##### Dana Stayed 6 nights in Aug 2025 ### 6/10 Okay #### Isabella 15 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Hotel was very nice and clean. The food at all the restaurants is amazing but the buffet/sports bar food is not the best. The drinks are delicious. The room service takes 40 minutes to bring anything up to you. The staff is not very friendly. The elevators take 20 to pick you up. Overall experience was pleasant. ##### Isabella Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Kyle 13 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very nice and prompt. 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