Title: Hotel Suites La Roca Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=179995&destination=Cancun%2C+Quintana+Roo%2C+Mexico&selected=23704605&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Hotel Suites La Roca ## Photo gallery for Hotel Suites La Roca ![Outdoor pool - Hotel Suites La Roca (Cancun)](https://images.trvl-media.com/lodging/24000000/23710000/23704700/23704605/fa5225c4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Suite, 1 King Bed, Kitchen | Lobby - Hotel Suites La Roca (Cancun)](https://images.trvl-media.com/lodging/24000000/23710000/23704700/23704605/93d6f18c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, desk, iron/ironing board, free WiFi - Hotel Suites La Roca (Cancun)](https://images.trvl-media.com/lodging/24000000/23710000/23704700/23704605/680c1b3f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, desk, iron/ironing board, free WiFi - Hotel Suites La Roca (Cancun)](https://images.trvl-media.com/lodging/24000000/23710000/23704700/23704605/7c0db172.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Hotel Suites La Roca (Cancun)](https://images.trvl-media.com/lodging/24000000/23710000/23704700/23704605/90031501.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Hotel Suites La Roca in Downtown Cancun offers a refreshing retreat with a rooftop terrace and outdoor pool. Guests enjoy in-room WiFi, express check-out, tour assistance, and a convenient location. ## Reviews 5.8 ## Popular amenities - Pool - Kitchen - Free Wi-Fi - Air-conditioning - Outdoor space - 24/7 front desk ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=23704605&PinnedHotelID=23704605&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=23704605&PinnedHotelID=23704605&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=23704605&PinnedHotelID=23704605&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-09&endDate=2026-04-10&selected=23704605&PinnedHotelID=23704605&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=23704605&PinnedHotelID=23704605&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=23704605&PinnedHotelID=23704605&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=23704605&PinnedHotelID=23704605&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-19&selected=23704605&PinnedHotelID=23704605&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 3+ beds 1 bed 2 beds City view Showing 5 of 5 rooms ### View all photos for Family Suite, 2 Bedrooms, Kitchenette ![Minibar, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/24000000/23710000/23704700/23704605/7c0db172.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, 2 Bedrooms, Kitchenette - City view - 150 sq ft - 2 bedrooms - Sleeps 6 - 3 Queen Beds ### View all photos for Superior Suite, 1 King Bed, Kitchen ![Superior Suite, 1 King Bed, Kitchen | Lobby](https://images.trvl-media.com/lodging/24000000/23710000/23704700/23704605/93d6f18c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 King Bed, Kitchen - City view - 322 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Superior Suite, 1 Bedroom, Kitchen ![Fridge, microwave, stovetop, coffee/tea maker](https://images.trvl-media.com/lodging/24000000/23710000/23704700/23704605/cad5793e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 Bedroom, Kitchen - City view - 301 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Single Bed ### View all photos for Superior Suite, 1 Double Bed, Kitchenette ![Fridge, microwave, stovetop, coffee/tea maker](https://images.trvl-media.com/lodging/24000000/23710000/23704700/23704605/f2c8840f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 Double Bed, Kitchenette - City view - 260 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Superior Suite, 2 Bedrooms, Kitchen ![Minibar, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/24000000/23710000/23704700/23704605/e1e05314.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 2 Bedrooms, Kitchen - City view - 290 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed and 1 Double Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/72000000/71560000/71554900/71554881/f74f3203_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Cancun Airport Cancun - Pool - Free airport shuttle - Pet-friendly - Parking included 8.6 Excellent 2,758 reviews £125 includes taxes & fees 21 Apr - 22 Apr [](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Garden-Inn-Cancun-Airport.h71554881.Hotel-Information?chkin=2026-4-21&chkout=2026-4-22&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=dbcdabdb-9496-407e-a662-cdb9bac03242&top_cur=GBP) Ad ![On the beach, sun-loungers, beach umbrellas, beach massages](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/100/100/b1c78b09_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Resort & Spa, Cancun Zona Hotelera - 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Pool - Kitchen - Parking included - Free Wi-Fi 8.0 Very good 980 reviews £41 includes taxes & fees 5 May - 6 May [](https://www.expedia.co.uk/Cancun-Hotels-Extended-Suites-Cancun-Cumbres.h28831632.Hotel-Information?chkin=2026-5-5&chkout=2026-5-6&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=dbcdabdb-9496-407e-a662-cdb9bac03242&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Suites-La-Roca.h23704605.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Hotel-Suites-La-Roca.h23704605.Hotel-Information) ## About the area Located in Cancun, Hotel Suites La Roca is in the city centre. Ultramar Ferry Puerto Juárez and Isla Mujeres Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Playa Tortugas. Xoximilco and Extreme Adventure are also worth visiting. [Visit our Cancun travel guide](https://www.expedia.co.uk/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.17200%2C-86.83135&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=RFs1BG0rU3SPymJzJ5OZARuFMdM=) 66 López Portillo Manzana 03 Lote 42, Cancun, QROO, 77510 ### What's nearby - ![Cancun_BenitoJuarezMunicipalBuilding_6277943_016](https://images.trvl-media.com/place/6277943/ea950b64-8a95-4790-8f37-5b0ccfe5c808.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Benito Juarez Municipal Building 17 min walk \- 1.0 mile - Séptimo Día Adventist Church 9 min walk \- 0.5 miles - Mercado 23 9 min walk \- 0.5 miles - Las Palapas Park 16 min walk \- 0.9 miles - Plaza 28 4 min drive \- 1.4 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 23 min drive ### Restaurants - El Paisano Del 23 9 min walk - La Suegra 9 min walk - Subway 9 min walk - Cremeria Ysalchichoneria 4 Hermanos 10 min walk - El Pocito 7 min walk ## About this property ### Hotel Suites La Roca Along with an outdoor pool, this smoke-free aparthotel has a rooftop terrace and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in and express check-out are on-site. Each apartment provides a flat-screen TV with digital channels, plus a kitchenette with a fridge, a stovetop and a microwave. Added amenities include free WiFi, a minibar and a rainfall shower. Hotel Suites La Roca offers 18 air-conditioned accommodations with minibars and coffee/tea makers. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. 55-inch flat-screen televisions come with digital channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Recreational amenities at the aparthotel include an outdoor pool. ## Similar properties ![Aerial view](https://images.trvl-media.com/lodging/1000000/30000/28200/28108/99570e23.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunscape Cancun All-Inclusive Resort & Spa by Hyatt Zona Hotelera - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 6,529 reviews £222 includes taxes & fees 4 May - 5 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-04&endDate=2026-05-05&selected=28108&PinnedHotelID=28108&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/6e00febf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JW Marriott Cancun Resort & Spa Zona Hotelera - Pool - Hot tub - Spa - Kids’ pool 9.4 Exceptional 1,004 reviews £293 includes taxes & fees 26 Apr - 27 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-26&endDate=2026-04-27&selected=582720&PinnedHotelID=582720&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1680000/1672500/1672497/64fb7b45.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Excellence Playa Mujeres - Adults Only All Inclusive Playa Mujeres - On private beach - Pool - Hot tub - All-inclusive 9.2 Wonderful 1,443 reviews £431 includes taxes & fees 9 May - 10 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-09&endDate=2026-05-10&selected=1672497&PinnedHotelID=1672497&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/19000000/18770000/18762800/18762744/ddb5ce07.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxury Residence in the middle of the Hotel Zone - Beach access Zona Hotelera - Pool - Kitchen - Washing machine - Dryer 9.6 Exceptional 89 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-22&endDate=2026-04-23&selected=18762744&PinnedHotelID=18762744&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/112000000/111760000/111752700/111752640/c8d59ec8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Family House in Hotel Zone | 4BR + Walk to Beach Zona Hotelera - Kitchen - Air-conditioning 10 Exceptional 5 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-22&endDate=2026-04-23&selected=111752640&PinnedHotelID=111752640&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/109000000/108440000/108436400/108436310/64e21948.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Charming 4-bedroom villa with WiFi, AC in enchanting Cancún Zona Hotelera - Pool - Washing machine - Dryer - Air-conditioning [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-22&endDate=2026-04-23&selected=108436310&PinnedHotelID=108436310&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-22&endDate=2026-04-23&selected=23704605&PinnedHotelID=23704605&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=23704605,28108,582720,1672497,18762744) ## Property amenities ### Pool/Spa - Outdoor pool ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Free offsite parking within 15 metres - Limited on-site parking - Onsite parking options include a garage ### Kitchenette - Coffee/tea maker - Cookware, dishware, and utensils - Freezer - Hob - Microwave - Refrigerator ### Dining - Minibar - Wet bar ### Bedrooms - Bedsheets provided ### Bathroom - Free toiletries - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 55-inch flat-screen TV with digital channels ### Outdoor areas - Rooftop terrace ### Work spaces - Desk ### Comfort - Air conditioning - Ceiling fan ### Pets - No pets or service animals ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only - Smoke-free property ### Services and conveniences - 24-hour front desk - Concierge services - Daily housekeeping - Guidebooks - Iron/ironing board on request - Local maps - Luggage storage - Tour and ticket assistance ### Location highlights - In the city centre ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 18 units ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 6:00 PM Early check-in subject to availability Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures This property is closed from 14 April 2025 to 28 February 2026 (dates subject to change). ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Parking height restrictions apply ### Property is also known as Hotel Suites Roca Cancun Hotel Suites Roca Suites Roca Cancun Suites Roca Hotel Suites La Roca Hotel Hotel Suites La Roca Cancun Hotel Suites La Roca Hotel Cancun ## Frequently asked questions ### Does Hotel Suites La Roca have a pool? ### Is Hotel Suites La Roca pet-friendly? ### How much is parking at Hotel Suites La Roca? ### What time is check-in at Hotel Suites La Roca? ### What time is check-out at Hotel Suites La Roca? ### Where is Hotel Suites La Roca located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Suites La Roca Reviews 5.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.0 Cleanliness ### 5.2 Location ### 7.0 Staff & service ### 6.0 Property conditions & facilities 10 - Excellent 22 8 - Good 17 6 - Okay 7 4 - Poor 10 2 - Terrible 30 ## Reviews Verified ### 2/10 Terrible #### Danny 12 Jan 2025 Disliked: Cleanliness, room comfort, communication #### Hotel is closed!!! This hotel is closed!! They took our money and never told Hotels.com that it was closed. Doors are barred and no one inside. Had to stay at another hotel across the street so we saw that it was always closed. ##### Danny Stayed 2 nights in Jan 2025 Verified ### 6/10 Okay #### Larry 2 Apr 2023 Disliked: Cleanliness Property looks really good in the pictures but once you are there not worth the money - lacks many things - the only good part was the soft bed other than that the place needs much attention. ##### Larry Stayed 2 nights in Mar 2023 Verified ### 2/10 Terrible #### Laila 21 Jan 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication We unfortunately had to verify by ourselves that the negative comments are true. We don't recommend at all. ##### Laila Stayed 7 nights in Dec 2024 Verified ### 2/10 Terrible #### Evelyn 3 Jan 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication Este lugar casi está inhabitable, no corresponde las imágenes que publican con las reales, la habitación súper sucia con demasiado mal olor, baños asquerosos, para dormir un colchón en el piso. Nos tuvimos que ir, rentar en otro lugar y no nos devuelven el dinero. Fue un ROBO ##### Evelyn Stayed 4 nights in Dec 2024 Verified ### 2/10 Terrible #### Jorge Alejandro 1 Jan 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication Hotel muy sucio y antiguo, no se los recomiendo para nada, la alberca no funciona, en general todo está muy sucio, paredes, manijas, jamás regresaría. ##### Jorge Alejandro Stayed 8 nights in Dec 2024 Verified ### 6/10 Okay #### Tony 1 Jan 2025 Liked: Communication El problema es la suciedad en las paredes externas que se puede soluciinar rapido. Las habitaciones están en buenas condiciones para el precio. Y la alberca no estaba habilitada lo cual fue una pena. ##### Tony Stayed 2 nights in Dec 2024 Verified ### 4/10 Poor #### Jorge Alberto 13 Dec 2024 Disliked: Cleanliness, amenities, communication No tenían servicio d internet ni de agua para bañarse ##### Jorge Alberto Stayed 7 nights in Dec 2024 Verified ### 2/10 Terrible #### Luz Cirenia 18 Nov 2024 Disliked: Cleanliness, amenities, property conditions & facilities Le falta muchísima limpieza y cuidado de las habitaciones. ##### Luz Cirenia Stayed 2 nights in Nov 2024 Verified ### 2/10 Terrible #### Alfredo 13 May 2024 Disliked: Cleanliness, amenities, property conditions & facilities, communication dåligt dåligt hotel liger på den farligaste platsen i cancun lång i från allt hur expedia säljer detta vet ej det var inga handskar sängar smutsig rummet smutsig där bor en massa konstiga folk med familj typ 10 person per rum med små barn som skriker i korridoren de rök överallt inga lampa i trappan ,vi flyttade på en gång där ifrån och betalade ny hotell rekommendera inte detta hotell till nån ##### Alfredo Stayed 10 nights in Apr 2024 Verified ### 2/10 Terrible #### Manuel 1 Jun 2023 Disliked: Cleanliness, amenities, property conditions & facilities, communication No me gustó ##### Manuel Stayed 1 night in May 2023 Verified ### 2/10 Terrible #### ms 8 Apr 2023 Disliked: Cleanliness, amenities, property conditions & facilities, communication Sucia , en una ubicacion super peligrosa todos los taxistas nos recomendaron no salga de noche por aqui ... mal expedia por que teniamos otro hospedaje y nos cancelaron ahi sin saber las condiciones del hotel y que es muy peligroso por ahi . Nos fuimos a playa del carmen 2 dias y al regresar ya eataba rentada la habitacion y aun no acababa nuestra renta . ##### ms Stayed 6 nights in Apr 2023 Verified ### 2/10 Terrible #### Anton 18 Dec 2022 Disliked: Cleanliness, room comfort, communication Это ужасно грязно и душно. ##### Anton Stayed 8 nights in Dec 2022 Verified ### 2/10 Terrible #### Anifesoc Francisco 21 Aug 2022 Disliked: Cleanliness, amenities, property conditions & facilities, communication Es una farsa ese hotel NO respetan las reservaciones hechas con expedía, me enviaron a otro hotel más barato y de menor categoría ##### Anifesoc Francisco Stayed 1 night in Aug 2022 Verified ### 2/10 Terrible #### brigitte 16 Aug 2022 Disliked: Cleanliness, room comfort #### Un muy mal hotel El hotel es muy malo las toallas son sucias sin lavar las sabanas igual no dan cobijas y la cocineta es muy sucia el baño se ve que nunca lo lavaron aparte estaba tapado y nunca me li destaparon aunque puse muchas veces la queja el piso sucio en resumidas cuentas un desastre de hotel perdi mi dinero ahy solo pase rabias ##### brigitte Stayed 1 night in Aug 2022 Verified ### 10/10 Excellent #### Martin Pablo 9 Jan 2021 Liked: Cleanliness, room comfort, communication #### Espectacular El mejor hotel de toda la ciudad, en relación precio/calidad. Gran ubicación, cerca de todo. Atención excelente por parte del personal. Siempre volveré al Suites La Roca. ##### Martin Pablo Stayed 6 nights in Jan 2021 Verified ### 2/10 Terrible #### Roberto Linares 17 Dec 2020 Liked: Amenities, communication Disliked: Property conditions & facilities Nada es lo que publican en sus fotos, mejorarian si usaran olores en las habitaciones y el paqueo, NO TENGO QUEJAS DEL PERSONAL, son muy amables y previsible. Pero fue una gran decepción ver las fotos publicadas y ver otra cosa al llegar. ##### Roberto Linares Stayed 5 nights in Dec 2020 Verified ### 4/10 Poor #### Verified traveller 20 Nov 2020 Disliked: Amenities, property conditions & facilities so gostei do preço,o restante deixou muito a desejar. ##### Verified traveller Stayed 4 nights in Nov 2020 Verified ### 10/10 Excellent #### Luis Junior 7 Oct 2020 Liked: Cleanliness, room comfort, communication #### BIen todo Buena experiencia ##### Luis Junior Stayed 1 night in Oct 2020 Verified ### 10/10 Excellent #### Socorro 5 Sept 2020 Liked: Cleanliness, room comfort #### A comfort and placental place This is a nice hotel with all the amenities that we needed for our 10 days. We enjoyed a beautiful swimming pool on top of the terrace. The front desk service people was excelent with a great custumer service skills. Only the toilet was with little bit of prolem, but the plomery guy fixed the toilet the same day we reported. Overall, the hotel is great and it's in the center of the Downtown of Cancun. ##### Socorro Stayed 10 nights in Aug 2020 Verified ### 8/10 Good #### Verified traveller 21 Jul 2020 Liked: Cleanliness, amenities Friendly staff, especially the Argentinian man, simply the best atttitude. ##### Verified traveller Stayed 2 nights in Jul 2020 Verified ### 2/10 Terrible #### Verified traveller 20 Mar 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No respetaron mi recervación, me generaron un gasto extra para buscar en la noche alojamiento, aun informandoles que iba a llegar a esa hora que si no había problema y me dijeron que no. ##### Verified traveller Stayed 5 nights in Mar 2020 Verified ### 10/10 Excellent #### ELIDE IRENE 2 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Cómodo , equipado y limpio ##### ELIDE IRENE Stayed 1 night in Feb 2020 Verified ### 4/10 Poor #### Verified traveller 29 Feb 2020 Liked: Staff & service Disliked: Room comfort #### Regular La atención fue buena pero el hotel necesita mantenimiento urgentemente, las paredes están sucias los colchones más que sucios, problemas en las puertas, las duchas no sirven. ##### Verified traveller Stayed 7 nights in Feb 2020 Verified ### 10/10 Excellent #### Verified traveller 9 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buenas instalaciones y la limpieza excelente sin duda lo recomendaría ##### Verified traveller Stayed 3 nights in Jan 2020 Verified ### 2/10 Terrible #### Marvin 1 Feb 2020 Liked: Cleanliness Disliked: Amenities Far from beach, small, and poor neighborhood. Five-ten min wait to get into my room if you comeafter they lock the front door at night. One time I waited 15 minutes outside at night in the most crime ridden neighborhood in Cancun. ##### Marvin Stayed 5 nights in Jan 2020 ### Expedia's Latest Trends ### Hotels > - [Kempinski Hotel Cancún](https://www.expedia.co.uk/Cancun-Hotels-Grand-Hotel-Cancun-Managed-By-Kempinski.h25978.Hotel-Information) > - [Beach Palace Family Resort & Spa - All-Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Beach-Palace-Resort-All-Inclusive.h428589.Hotel-Information) > - [Hyatt Zilara Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Zilara-Cancun-Adults-Only-All-Inclusive.h1635542.Hotel-Information) > - [GR Solaris Caribe Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-GR-Caribe-By-Solaris-Deluxe-All-Inclusive-Resort.h4166967.Hotel-Information) > - [Crown Paradise Club Cancun All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Crown-Paradise-Club-Cancun-All-Inclusive.h9465.Hotel-Information) > - [Temptation at The Tower Cancún All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-The-Tower-By-Temptation-Cancun-Resort-All-Inclusive-Adults-Only.h23155856.Hotel-Information) > - [Flamingo Cancun - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Flamingo-Cancun-Resort.h888269.Hotel-Information) > - [Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Vivid-Grand-Island.h101124286.Hotel-Information) > - [Temptation Cancun Resort All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Temptation-Cancun-Resort-All-Inclusive-Adults-Only.h17310768.Hotel-Information) > - [Secrets The Vine Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-The-Vine-Cancun-Adults-Only-All-Inclusive.h5052348.Hotel-Information) > - [Hotel Riu Palace Kukulkan - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Riu-Palace-Kukulkan-Adults-Only-All-Inclusive.h80279416.Hotel-Information) > - [Grand Park Royal Cancun - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Park-Royal-Cancun-All-Inclusive.h19878.Hotel-Information) > - [Sunset Marina Resort & Yacht Club](https://www.expedia.co.uk/Cancun-Hotels-Sunset-Marina-Resort-Yacht-Club.h579797.Hotel-Information) > - [Hilton Cancun Mar Caribe All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Cancun-Mar-Caribe-All-Inclusive-Resort.h41491098.Hotel-Information) > - [Paradisus Cancún – All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Paradisus-Cancun-All-Inclusive.h525789.Hotel-Information) > - [Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Le-Blanc-Spa-Resort-Cancun-Adults-Only-All-Inclusive.h27301.Hotel-Information) > - [Dreams Sands Cancun Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Sands-Cancun-Resort-Spa.h8393330.Hotel-Information) > - [Family 3 Bedroom Ocean Villa By Wyndham Grand Cancun](https://www.expedia.co.uk/Cancun-Hotels-Family-3-Bedroom-Ocean-Villa-By-Omni.h11454603.Hotel-Information) > - [Dreams Vista Cancun Golf & Spa Resort - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Vista-Cancun-Golf-Spa-Resort-All-Inclusive.h23304849.Hotel-Information) > - [GR Solaris Cancun & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-GR-Solaris-Cancun-Spa-All-Inclusive.h1110099.Hotel-Information) > - [Casa Tortugas Boutique Hotel, A Hidden Gem in Cancun](https://www.expedia.co.uk/Cancun-Hotels-Casa-Tortugas-Boutique-Hotel.h53338654.Hotel-Information) > - [Krystal Grand Cancun All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Krystal-Grand-Cancun.h57240936.Hotel-Information) > - [Hotel Riu Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Riu-Cancun-All-Inclusive.h1087292.Hotel-Information) > - [Wyndham Grand Cancun All Inclusive Resort & Villas](https://www.expedia.co.uk/Cancun-Hotels-Wyndham-Grand-Cancun-All-Inclusive-Resort-Villas.h2203.Hotel-Information) > - [Hard Rock Hotel Cancun - All Inclusive ](https://www.expedia.co.uk/Cancun-Hotels-Hard-Rock-Hotel-Cancun.h5279045.Hotel-Information) > - [The Pyramid Cancun By Oasis - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-The-Pyramid-At-Grand-Oasis-All-Inclusive.h10924097.Hotel-Information) > - [Cancun Bay All Inclusive Hotel](https://www.expedia.co.uk/Cancun-Hotels-Cancun-Bay-Resort-All-Inclusive.h5806712.Hotel-Information) > - [NIZUC Resort and Spa](https://www.expedia.co.uk/Cancun-Hotels-Nizuc-Resort-And-Spa.h5531551.Hotel-Information) ---