Title: JW Marriott Cancun Resort & Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=582720&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # JW Marriott Cancun Resort & Spa Travelers can unwind by one of four pools, rejuvenate with spa treatments featuring Ayurvedic options, and savor local flavors at four distinct restaurants ## Photo gallery for JW Marriott Cancun Resort & Spa ![On the beach - JW Marriott Cancun Resort & Spa (Cancun)](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/6e00febf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/7007fd4a-95a7-46ab-849e-e87d7b59f0cf-thumbnail.jpg?impolicy=resizecrop&rw=1366) ![Indoor pool, 3 outdoor pools - JW Marriott Cancun Resort & Spa (Cancun)](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/d5927f07.jpg?impolicy=resizecrop&rw=297&ra=fit) ![On the beach - JW Marriott Cancun Resort & Spa (Cancun)](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/210c58ca.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 restaurants, breakfast served - JW Marriott Cancun Resort & Spa (Cancun)](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/78350b74.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near La Isla Shopping Mall, JW Marriott Cancun Resort & Spa offers a tranquil retreat with three outdoor pools, one indoor pool, a swim-up bar, spa treatments, four restaurants, and yoga and Pilates classes at the 24-hour fitness center. ## Reviews 9.4 Exceptional ## Popular amenities - Hot tub - Parking included - Air-conditioning £311 includes taxes & fees 1 Feb - 2 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=582720&PinnedHotelID=582720&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=582720&PinnedHotelID=582720&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=582720&PinnedHotelID=582720&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=582720&PinnedHotelID=582720&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=582720&PinnedHotelID=582720&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=582720&PinnedHotelID=582720&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=582720&PinnedHotelID=582720&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=582720&PinnedHotelID=582720&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 23 of 23 rooms ### View all photos for Luxury Suite, 1 King Bed with Sofa bed (Balcony) ![Luxury Suite, 1 King Bed with Sofa bed (Balcony) | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/c53d1944.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite, 1 King Bed with Sofa bed (Balcony) 8.0 Very good 8 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LED TV Separate bedroom Sofa bed - twin - Ocean view - 785 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Suite, 1 Bedroom, Balcony ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/2eb05c20.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Balcony 9.0 Wonderful 6 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LED TV Separate bedroom Sofa bed - twin - Ocean view - 957 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Grand Suite, 1 Bedroom, Oceanfront ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/a67281d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Suite, 1 Bedroom, Oceanfront 9.0 Wonderful 2 reviews ### Highlights Balcony Separate dining area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LED TV Separate bedroom - Ocean view - 1345 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed ### View all photos for Club Suite, 1 Bedroom, Balcony ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/2eb05c20.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Suite, 1 Bedroom, Balcony ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LED TV Separate bedroom Sofa bed - twin - Ocean view - 957 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed ### View all photos for Club Suite, 1 Bedroom ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/a67281d9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Suite, 1 Bedroom ### Highlights Balcony Separate dining area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LED TV Separate bedroom - Partial ocean view - 1344 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed ### View all photos for Presidential Suite, 1 Double Bed ![Presidential Suite, 1 Double Bed | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/bcf6c4cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 Double Bed ### Highlights Balcony Separate dining area Separate sitting area Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LED TV - Ocean view - 2947 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed ### View all photos for Deluxe Room, 2 Double Beds, Ocean View (Balcony) ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/735e02b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds, Ocean View (Balcony) 9.2 Wonderful 72 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LED TV Sofa bed - twin Blackout curtains - Ocean view - 459 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Premium Room, 2 Double Beds, Ocean View (Balcony) ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/735e02b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Double Beds, Ocean View (Balcony) 9.2 Wonderful 11 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LED TV Sofa bed - twin Blackout curtains - Ocean view - 467 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, 1 Double Bed, Balcony ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/735e02b6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Double Bed, Balcony ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LED TV Sofa bed - twin Blackout curtains - Ocean view - 467 sq ft - Sleeps 4 - 1 Double Bed ### View all photos for Club 91 King Room ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/6ece0b7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club 91 King Room - Sleeps 3 ### View all photos for Club 91 Two Double Room ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/39361e4a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club 91 Two Double Room - Sleeps 4 ### View all photos for Deluxe King Room with Ocean View and Balcony ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/7ea3d926.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room with Ocean View and Balcony - Sleeps 3 ### View all photos for Deluxe Two Double Room with Ocean View and Balcony ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/d5a8ad06.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Two Double Room with Ocean View and Balcony - Sleeps 4 ### View all photos for JW Luxury Suite ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/7d83d878.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### JW Luxury Suite - Sleeps 4 ### View all photos for Caribbean Suite, 1 Bedroom Suite, 1 King, Sofa bed, Balcony ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/109314a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Caribbean Suite, 1 Bedroom Suite, 1 King, Sofa bed, Balcony - Sleeps 4 ### View all photos for Grand Ocean Front Suite ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/8fc71b57.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Ocean Front Suite - Sleeps 4 ### View all photos for Premium King Room with Ocean View ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/2360cba0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium King Room with Ocean View - Sleeps 3 ### View all photos for Premium Two Double Room with Ocean View ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/792e7b6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Two Double Room with Ocean View - Sleeps 4 ### View all photos for Club Presidential Suite ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/6e020236.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Presidential Suite - Sleeps 2 ### View all photos for Premium Room, 1 King Bed, Ocean View (Balcony) ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/871ca52e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Ocean View (Balcony) 9.2 Wonderful 9 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LED TV Sofa bed - twin Blackout curtains - Ocean view - 467 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed, Ocean View (Balcony) ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/871ca52e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Ocean View (Balcony) 9.0 Wonderful 111 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LED TV Sofa bed - twin Blackout curtains - Ocean view - 467 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Club Suite, 1 Bedroom, Balcony ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/109314a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Club Suite, 1 Bedroom, Balcony - Sleeps 2 ### View all photos for Deluxe Room, 1 King Bed ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/590000/582800/582720/871ca52e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 10.0 Exceptional 2 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds LED TV Sofa bed - twin Blackout curtains - Ocean view - 467 sq ft - Sleeps 3 - 1 King Bed ## You may also like Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/12000000/11670000/11669200/11669114/4a5e520c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Ziva Cancun All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids’ pool 9.4 Exceptional 1,899 reviews £456 includes taxes & fees 16 Feb - 17 Feb [](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Ziva-Cancun-All-Inclusive.h11669114.Hotel-Information?chkin=2026-2-16&chkout=2026-2-17&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=20141a2b-9a9b-4387-b302-7c7d47835e8c&top_cur=GBP) Ad ![2 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/13000/12937/e1291af7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Presidente Cancun Resort by IHG Zona Hotelera - Pool - Hot tub - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-JW-Marriott-Cancun-Resort-Spa.h582720.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-JW-Marriott-Cancun-Resort-Spa.h582720.Hotel-Information) ## About the area Located on the beach, JW Marriott Cancun Resort & Spa is in Zona Hotelera, a neighbourhood in Cancun. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Hotel Zone Beaches. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Beto Avila Baseball Stadium. Spend some time exploring the area's activities, including golfing. [Visit our Cancun travel guide](https://www.expedia.co.uk/Cancun.dx179995) [View more Resorts in Cancun](https://www.expedia.co.uk/Cancun-Hotel-Resorts.d179995-aaHotelResorts.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.08825%2C-86.77070&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=FTYTuFzpz_Ixk6GU9opd6tgISnI=) Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, QROO, 77500 ### What's nearby - ![🎶 Birds flying high, you know how I feel! 🎶 Parasailing along the coast of Cancun is an awesome experience, we were even lucky enough to spot a few turtles swimming below! ☀️🐢🐠🐟🌴😀 #GoProANZ #GoPro #Mexico ](https://images.trvl-media.com/place/179995/c00eea74-23e1-42d6-896a-bdcd84883d55.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ballenas Beach 5 min walk \- 0.3 miles - ![Aquaworld featuring signage](https://images.trvl-media.com/place/6075634/d57890af-4f42-4bb4-8cfa-c5ca115a7165.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Aquaworld 9 min walk \- 0.5 miles - ![Gaviota Azul Beach featuring tropical scenes, general coastal views and a sandy beach](https://images.trvl-media.com/place/6242291/62ef371b-f5dc-459f-abd0-db832739df4f.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hotel Zone Beaches 3 min drive \- 1.2 miles - Oasis Arena 16 min walk \- 0.9 miles - Kukulcan Plaza Shopping Mall 19 min walk \- 1.1 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 19 min drive ### Restaurants - Nebbiolo 6 min walk - Club 91 Lounge 1 min walk - Fred's House American Seafood & Oyster Bar 5 min walk - The Great Room 4 min walk - Delphina 4 min walk ## About this property ### JW Marriott Cancun Resort & Spa Luxury resort near Delfines Beach You can look forward to a swim-up bar, a poolside bar and a terrace at JW Marriott Cancun Resort & Spa. Indulge in a facial, a body wrap and Ayurvedic treatments at the on-site spa. Make sure that you enjoy a meal at the 4 on-site restaurants, including breakfast, lunch and dinner. Pilates classes and fitness classes are offered at the 24-hour gym; JW Marriott Cancun Resort & Spa also has a shopping centre on-site, a coffee shop/cafe and a garden. A hair salon, dry cleaning/laundry services and car hire on-site are available to all guests. Additional perks include: - 3 outdoor pools and an indoor pool, along with a swim-up bar - Free self-parking and valet parking - Buffet breakfast (surcharge), an outdoor tennis court and a round-trip airport shuttle (surcharge) - Express check-out, express check-in and wedding services - Guest reviews say great things about the beach locale, pool and helpful staff Room features All 447 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as safes and bathrobes. Other conveniences in all rooms include: - Free infant beds and free extra beds - Recycling and LED light bulbs - Free toiletries and hairdryers - LED TVs with premium channels - Wardrobes/cupboards, balconies and coffee/tea makers ### Awards and affiliations This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests. ## Similar properties ![On the beach, white sand, beach cabanas, sun-loungers](https://images.trvl-media.com/lodging/1000000/30000/26000/25978/24afb577.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kempinski Hotel Cancún Zona Hotelera - Pool - Hot tub - All-inclusive - Spa 9.4 Exceptional 753 reviews £296 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=25978&PinnedHotelID=25978&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/1000000/20000/13000/12937/0ac46ba5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Presidente Cancun Resort by IHG Zona Hotelera - 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31 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=12689&PinnedHotelID=12689&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite (Master) | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/6000000/5540000/5531600/5531551/ae95aa55.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NIZUC Resort and Spa Zona Hotelera - On private beach - Pool - Spa - Pet-friendly 9.2 Wonderful 1,007 reviews £753 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=5531551&PinnedHotelID=5531551&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/12300/12210/3ffbc909.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Zona Hotelera - Pool - Hot tub - Spa - Kids’ pool 9.0 Wonderful 1,003 reviews £220 includes taxes & fees 24 Feb - 25 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=12210&PinnedHotelID=12210&HadPinnedHotel=true®ionId=-1&adults=2) ![9 restaurants, breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/1000000/10000/1200/1112/1014bb8c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Americana Condesa Cancun All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Pet-friendly 8.8 Excellent 3,910 reviews £372 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=1112&PinnedHotelID=1112&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/12000000/11670000/11669200/11669114/51c33de0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Ziva Cancun All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids’ pool 9.4 Exceptional 1,899 reviews £456 includes taxes & fees 16 Feb - 17 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=11669114&PinnedHotelID=11669114&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/62000000/61530000/61523800/61523736/c55c4e28.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Waldorf Astoria Riviera Maya Cancun - Pool - Spa - Pet-friendly - Parking included 9.4 Exceptional 174 reviews £794 includes taxes & fees 1 Feb - 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Free self parking on site - Free valet parking on site - Limited on-site valet and self parking ### Food and drink - Daily buffet breakfast available 8:00 AM to 11:30 AM for a fee: USD 40 per person - 3 bars/lounges - 4 restaurants - A coffee shop/cafe - A poolside bar - A swim-up bar - Couples/private dining ### Restaurants on site - Bravio ### Things to do - 24-hour gym - 3 outdoor pools - Children's pool - Fitness classes - Full-service spa - Hot tub - Indoor pool - Outdoor tennis court - Pilates classes - Sauna - Shopping centre - Steam room - Yoga classes ### Family friendly - 3 outdoor pools - Children's pool - Free rollaway/extra bed - In-room cot - In-room sofa bed - Indoor pool - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Conference space - Meeting rooms ### Outdoors - Garden - On the beach - Terrace - Vegetable garden ### Full-service spa - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot tub - In-room massages - Manicures/pedicures - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Grab bar near toilet (80 centimetre high) - Hand-held showerhead - Height-adjustable showerhead - Lever door handles - Lift (100 centimetre wide door) - Low-height door lock - Low-height electrical sockets in bathroom - Low-height view port in door - Stair-free path to entrance - Transfer shower - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk (91 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 14 floors - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - No plastic coffee stirrers - Rooftop garden - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Free rollaway/extra bed - Twin sofa bed ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - LED TV with premium cable channels - Pay films ### Food and drink - 24-hour room service - Champagne service - Coffee/tea maker - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Energy-saving switches in guestrooms - Free daily newspapers - Iron/ironing board - LED lighting - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Express check-in available ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Free rollaway/extra beds! Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Resort fee: USD 35 per accommodation, per night The resort fee includes: - Additional inclusions - Fitness/yoga classes - Internet access - Sporting facilities or equipment We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately USD 40 per person - Airport shuttle fee: USD 22.00 per person (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Cancun JW Cancun Marriott JW Cancun Marriott Resort JW Cancun JW Cancun Marriott JW Marriott Cancun JW Marriott Cancun Resort JW Marriott Resort Cancun Marriott Cancun Marriott Resort Cancun Jw Marriott Cancun Hotel Cancun Cancun Marriott Cancun Marriott Jw Marriott Cancun Resort JW Marriott Cancun Resort Spa ## Frequently asked questions ### Does JW Marriott Cancun Resort & Spa have a pool? ### How much does it cost to stay at JW Marriott Cancun Resort & Spa? ### Is JW Marriott Cancun Resort & Spa pet-friendly? ### How much is parking at JW Marriott Cancun Resort & Spa? ### What time is check-in at JW Marriott Cancun Resort & Spa? ### What time is check-out at JW Marriott Cancun Resort & Spa? ### Does JW Marriott Cancun Resort & Spa provide a shuttle to the airport? ### Where is JW Marriott Cancun Resort & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## JW Marriott Cancun Resort & Spa Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Amenities ### 9.6 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 788 8 - Good 120 6 - Okay 43 4 - Poor 22 2 - Terrible 31 ## Reviews ### 10/10 Excellent #### Rachelle 24 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room, comfortable beds, toilet scented paper smelled like fragrant flowers, helpful staff, beautiful view of beach and pool. Well designed room and lived our stay. We would definitely recommend to all. Area was safe and close by to many excellent restaurants and La Isla shopping mall. ##### Rachelle Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Johana citney 9 Dec 2025 Liked: Amenities, property conditions & facilities The staff was very hospitable and professional ##### Johana citney Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Michael 9 Jan 2026 Liked: Cleanliness, property conditions & facilities Friendly staff. Clean room. Nice amenities. Transparent pricing. Easy check in and check out. Easy to uber to and from ##### Michael Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Heather 5 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Outstanding customer service, beautiful rooms and grounds. Will definitely stay again. ##### Heather Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Dianne 24 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff were lovely, big authentic smiles, and I felt distinctly that they were there to make our visit special. ##### Dianne Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Lora 26 Sept 2025 Liked: Cleanliness, staff & service, amenities It was amazing safe area clean staff friendly ##### Lora Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Hanret 26 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The best hotel safe area and clean beds so comfortable ##### Hanret Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Marcello 23 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location and great service. ##### Marcello Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Dolkar 30 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful and comfortable hotel. ##### Dolkar Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Ray 28 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities The property was exactly what I expected it to be per the reviews from other guests. It was quiet and the staff was absolutely amazing. Everything was so clean and I definitely plan on staying there again. ##### Ray Stayed 7 nights in Aug 2025 ### 10/10 Excellent #### Leah 21 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities My stay was awesome and the resort is gorgeous!!! I shall return 😍 the restaurants were spectacular and the customer service was amazing. ![](https://a.travel-assets.com/ugc/hotel-reviews/3ac60a7e-f7a6-4afe-b5d0-70b812622ac1-1753088773698.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ac211368-477a-4684-81a2-79cb07e7a670-1753088775919.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/998eb259-f3b0-419e-ab2f-d9f7fc8e5899-1753088775434.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0b2f3b4e-ecde-4339-8d49-a30590782de6-1753088775986.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Leah Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Chanel 13 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everyone was super nice and friendly and was very helpful. Besides the seaweed on the water, everything was excellent. Gustino restaurant was wonderful. ##### Chanel Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### LANA DEANN 18 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Love the location and the beach. The staff was the best! ##### LANA DEANN Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Jennifer 22 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice, clean & great location ##### Jennifer Stayed 4 nights in May 2025 ### 10/10 Excellent #### Angel 5 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Service was great we’ll be visiting again ##### Angel Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### James 13 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great food, great service, great facility ##### James Stayed 3 nights in May 2025 ### 10/10 Excellent #### Nickolas 26 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice resort, great pool. Great food and good service ##### Nickolas Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Sonia 24 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean, beds were comfortable, restaurants and retail store were perfect!! ##### Sonia Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Olanrewaju Oluwole 5 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic location ##### Olanrewaju Oluwole Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Lawrence Diokno 1 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities the property looks and feels luxurious! ##### Lawrence Diokno Stayed 3 nights in May 2025 ### 10/10 Excellent #### alfonso 31 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel, good staff and good location ##### alfonso Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Patrice 24 Jun 2025 Liked: Cleanliness, property conditions & facilities This is my second time at the property and I absolutely loved it just like the 1st visit. Great friendly service definitely recommend this property. It’s definitely family friendly . ![](https://a.travel-assets.com/ugc/hotel-reviews/c9a5355b-cd40-44e6-b798-c1708ea16889-1750761959180.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/292bacbd-795b-4a9b-bf05-55bd1d91c330-1750761960932.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Patrice Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Susan Marie 5 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful grounds and pools. Spectacular beach resort with excellent food. ##### Susan Marie Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### EDGAR J 9 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great property with easy access to restaurants and shopping ##### EDGAR J Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Jose 22 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great from the moment we arrived until our departure. Everyone at the hotel was very professional and with outstanding customer service. The restaurants, bar and pool were amazing. My son and wife loved it. We will definitely stay here on our next trip back. ##### Jose Stayed 4 nights in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Exotic Resort in Mexico with private plunge pool!!](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Exotic-Resort-In-Mexico-With-Private-Plunge-Pool.h90950784.Hotel-Information) > > [Mayan Monkey Tulum | Social Hotel](https://www.expedia.co.uk/Tulum-Hotels-Mayan-Monkey-Hostel-Tulum.h36651260.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Palafitos Overwater Bungalows, All & More Inclusive - Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Dreams Vista Cancun Golf & Spa Resort - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Vista-Cancun-Golf-Spa-Resort-All-Inclusive.h23304849.Hotel-Information) > > [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > > [Dreams Playa Mujeres Golf & Spa Resort - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Playa-Mujeres-Golf-Spa-Resort.h13363267.Hotel-Information) > > [Shambala Petit Hotel](https://www.expedia.co.uk/Tulum-Hotels-Villa-Shambala-Petit.h55312687.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > > [Hotel Roc Luxe Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Esencial-Tulum.h33786942.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Illusion Boutique Hotel ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Illusion-Boutique-Hotel-By-Xperience-Hotels.h1163348.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [Kore Tulum Retreat and Spa Resort - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Kore-Tulum-Retreat-And-Spa-Resort-Adults-Only-All-Inclusive.h7260522.Hotel-Information) > > [Nílu Isla Mujeres by Selina](https://www.expedia.co.uk/Cancun-Hotels-Selina-Pok-Na-Isla-Mujeres.h45880447.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-Playa-Mujeres-Golf-Spa-Resort-Adults-Only.h7874912.Hotel-Information) > > [Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive](https://www.expedia.co.uk/Tulum-Hotels-Secrets-Tulum-Adutls-Only-All-Inclusive.h89768532.Hotel-Information) > > [Casa Agape Hotel Tulum with Beach Club Access](https://www.expedia.co.uk/Tulum-Hotels-Casa-Agape.h44125737.Hotel-Information) > > [Maroma, A Belmond Hotel, Riviera Maya](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Maroma.h581919.Hotel-Information) > > [Mezcal Hotel](https://www.expedia.co.uk/Cancun-Hotels-Enigmatic-Hotel-Restaurant-Bar.h9768352.Hotel-Information) > > [Selina Playa del Carmen - Hostel](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Selina-Playa-Del-Carmen.h21976985.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [The Royal Haciendas All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information) > > [Nomads Hotel & Rooftop pool](https://www.expedia.co.uk/Cancun-Hotels-Nomads-Hotel-Rooftop-Pool.h20187538.Hotel-Information) > > [Privilege Aluxes Isla Mujeres Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Privilege-Aluxes-Isla-Mujeres-Adults-Only.h2232591.Hotel-Information) ---