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On the beach, surfing
On the beach, surfing
On the beach, surfing
Indoor pool, 3 outdoor pools

Guest reviews

4.6 out of 5 Wonderful
989 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationAquaworld10 min walk
Popular LocationMarlin Beach16 min walk
Popular LocationMaya Cancun Museum3 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)23 min drive

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  • Premium Room, 1 King Bed, Balcony, Ocean View

    4.6/5 guest room rating

    Room amenities

    • 467 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsPremium Room, 1 King Bed, Balcony, Ocean View
  • Deluxe Room, 1 King Bed, Balcony, Ocean View

    4.5/5 guest room rating

    Room amenities

    • 467 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Balcony, Ocean View
  • Deluxe Room, 1 King Bed, Non Smoking (Club 91)

    4.4/5 guest room rating

    Room amenities

    • 467 sq ft
    • Ocean view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking (Club 91)
  • Luxury Suite, 1 King Bed, Non Smoking, Balcony (JW Junior)

    4.2/5 guest room rating

    Room amenities

    • 785 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed
    More detailsLuxury Suite, 1 King Bed, Non Smoking, Balcony (JW Junior)
  • Suite, 1 Bedroom, Non Smoking, Balcony (Caribbean)

    4.7/5 guest room rating

    Room amenities

    • 957 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 Bedroom, Non Smoking, Balcony (Caribbean)
  • Grand Suite, 1 Bedroom, Non Smoking, Oceanfront

    5/5 guest room rating

    Room amenities

    • 1345 sq ft
    • Ocean view
    • Sleeps 4
    • 1 Double Bed
    More detailsGrand Suite, 1 Bedroom, Non Smoking, Oceanfront
  • Club Suite, 1 Bedroom, Non Smoking, Balcony (Club 91)

    Room amenities

    • 957 sq ft
    • Partial ocean view
    • Sleeps 4
    • 1 Double Bed
    More detailsClub Suite, 1 Bedroom, Non Smoking, Balcony (Club 91)
  • Club Suite, 1 Bedroom, Non Smoking (Club 91)

    Room amenities

    • 1344 sq ft
    • Partial ocean view
    • Sleeps 4
    • 1 Double Bed
    More detailsClub Suite, 1 Bedroom, Non Smoking (Club 91)
  • Presidential Suite, 1 King Bed, Non Smoking

    Room amenities

    • 2947 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed
    More detailsPresidential Suite, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Double Beds, Balcony, Ocean View

    4.5/5 guest room rating

    Room amenities

    • 459 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More detailsDeluxe Room, 2 Double Beds, Balcony, Ocean View
  • Premium Room, 2 Double Beds, Balcony, Ocean View

    4.8/5 guest room rating

    Room amenities

    • 467 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Double Beds
    More detailsPremium Room, 2 Double Beds, Balcony, Ocean View
  • Deluxe Room, 2 Double Beds, Non Smoking, Balcony (Club 91)

    5/5 guest room rating

    Room amenities

    • 467 sq ft
    • Sleeps 5
    • 2 Double Beds
    More detailsDeluxe Room, 2 Double Beds, Non Smoking, Balcony (Club 91)

About this area

Cancun

Located on the beach, JW Marriott Cancun Resort & Spa is in Cancun's Zona Hotelera neighbourhood. La Isla Shopping Mall and Market 28 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and Chac Mool Beach. Travelling with kids? Don't miss Aquaworld and Cancun Interactive Aquarium. With scuba diving, snorkelling and waterskiing nearby, you'll find plenty of adventures in the water.
Visit our Cancun travel guide
View in a map
Popular Location

What's nearby

  • Aquaworld - 10 min walk
  • Marlin Beach - 16 min walk
  • Cancun Interactive Aquarium - 3 min drive
  • Maya Cancun Museum - 3 min drive
  • La Isla Shopping Mall - 5 min drive

Getting around

  • AirportCancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

  • Sedona Grill — 1 min walk

About this property

JW Marriott Cancun Resort & Spa

Upscale resort on the beach, with 3 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at JW Marriott Cancun Resort & Spa's full-service spa. Then enjoy a meal at one of the resort's 8 restaurants. All 448 rooms offer free WiFi and free wired Internet, LED TVs with cable channels, and comforts such as premium bedding and pillow menus. Other amenities available to guests include balconies, 24-hour room service and minibars.
JW Marriott Cancun Resort & Spa offers 448 forms of accommodation with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium cable channels and pay-per-view films. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and amenities available on request include in-room massages.

3 the outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include an outdoor tennis court, a spa tub, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: USD 28 per person
  • 8 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 3 outdoor pools
  • Aerobics classes
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Motorised watercraft
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sauna
  • Shopping centre
  • Shopping
  • Hot tub
  • Steam room
  • Surfing/boogie boarding
  • Tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Meeting rooms
  • Conference space

Outdoors

  • Beachfront location
  • Garden
  • Rooftop terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • LED TV
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 3 PM and midnight
Late check-in subject to availability
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 28 per person (approximately)
  • Airport shuttle fee: USD 18.00 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cancun JW
Cancun Marriott JW
Cancun Marriott Resort
JW Cancun
JW Cancun Marriott
JW Marriott Cancun
JW Marriott Cancun Resort
JW Marriott Resort Cancun
Marriott Cancun
Marriott Resort Cancun
Jw Marriott Cancun Hotel Cancun
Cancun Marriott
Cancun Marriott
Jw Marriott Cancun Resort
JW Marriott Cancun Resort Spa
Jw Marriott Cancun & Cancun
JW Marriott Cancun Resort & Spa Resort
JW Marriott Cancun Resort & Spa Cancun
JW Marriott Cancun Resort & Spa Resort Cancun

Frequently asked questions

Can I cancel my reservation for free at JW Marriott Cancun Resort & Spa and receive a full refund?
Yes, JW Marriott Cancun Resort & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to JW Marriott Cancun Resort & Spa cancellation policy on our site for more details about any exclusions or requirements.
Does JW Marriott Cancun Resort & Spa have a pool?
Yes, this property has an indoor pool, 3 outdoor pools and a children's pool.
Is JW Marriott Cancun Resort & Spa pet-friendly?
No, only service animals are welcome at the property.
How much is parking at JW Marriott Cancun Resort & Spa?
Self-parking and valet parking are free at this property.
What time is check-in at JW Marriott Cancun Resort & Spa?
Check-in is from 3 PM to midnight. Late check-in is available during limited hours.
What time is check-out at JW Marriott Cancun Resort & Spa?
Checkout is at noon.
Does JW Marriott Cancun Resort & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 18.00 per person applies.
Where is JW Marriott Cancun Resort & Spa located?
Nestled on the beach, this Zona Hotelera resort is within a 10-minute walk of Ballenas Beach and Aquaworld. Cancun Interactive Aquarium and La Isla Shopping Mall are also within 2 miles (3 km).
4.6
Wonderful
989 reviews
5 - Excellent
732
4 - Good
171
3 - Okay
42
2 - Poor
22
1 - Terrible
22

4.8/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Stayed 7 nights in Sep 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was very friendly! Only down fall was that no microwave in the room but, other then that a great place to stay!
Stayed 7 nights in Sep 2020

5/5 Excellent

Stayed 2 nights in Sep 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The food, the views, and the staff are great! This is my 2nd stay at the property.
Stayed 2 nights in Sep 2020

5/5 Excellent

Stayed 7 nights in Sep 2020

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