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"Everything clean , fresh food, all the hotel personal very kind, very good attitude , i recommend the hotel riu cancun 100 %"

"The report was beautiful and clean. The beach was amazing. However the service was very poor, so don’t expect anyone to bring you any drinks even with tips. The food was mediocre and deserts choices were very limited. Will not be returning to Riu Caribe."

"Clean rooms , beautiful view , room service fast and with great options, restaurants with great taste and menu, sunrise walk must recommend by the beach "

"This hotel was lovely! The rooms were spacious and clean , the food was delicious with so many choices…and the staff! The absolute best. Working so hard to make our stay excellent!"

"The property was kept very well groomed. The dining options were excellent. The staff were polite and always helpful. I have travelled extensively and have never encountered aggression with trying to get my future business as I did on this visit. The salesman actually commandered my luggage tags and said he would take care of it. After realizing that I was not going to buy a membership he had to chase us down to return the luggage tags which I felt were held hostage. It was not a pleasant introduction to the property. He basically wasted the first hour of my time at The Grand when an impression could have been made more positive. I belong to both Disney and Sandals and neither have been so oblivious to the fact I was on holiday and wanted to see the property not hear a salespitch. On a very positive note the fitness center is superb. The beach was not ideal due to sargassum so working out became a part of my visit. Again on leaving there was another aggressive young salesman and all this achieved was leaving me with a negative impression. There are so many positive things about the three resorts that it is sad to find this impression is one that lingers."