Cancun Hotel Guide - Green / Sustainable Hotels in Cancun, Quintana Roo

We absolutely loved his hotel! We stayed here the first 2 nights of our honeymoon and the last (went to Tulum in the middle). The food, poolside was great. Swim up bar fun. Pools/hot tub clean. Beach amazing. The dinner and breakfasts were phenomal. Service was top notch! Totally recommended!

My wife and I love the people in Cancun and the beautiful beaches! The hard rock is a fun and a activity full style hotel with people of all ages. If you are looking for an entertaining atmosphere with good food then look no further. If you want a quiet and secluded hotel this is probably not for you. It has a great location between the airport and downtown area with shops/ bars.

We stayed here recently as a family of 4 with two young children. The facilities are superb and the staff are excellent! The hotel location is great and also has one of the best beaches. The hotel is one of the smaller Palace resorts which we loved as we felt the staff added a personal touch to everything. We visited the other resorts which were really busy. Pro's- staff, cleanliness, location, beach, food/drinks (lots more) Con's- gym is small

Everything was great but bugs everywhere. Get a bug ointment. The facility is so big and ask a room near lobby if you don't walk too much in such a hot weather!

Stayed 7 days. The weather was perfect. The resort was as advertised. From the room to the restaurants. I requested a fan for the room after the 1st night, not because the room was hot but because it was so quiet. We are so use to a fan at night to block out noise at home. The fan was in our room the next day as requested. The special events were our favorite times. Monday night beach buffet/entertainment with dancing and light show and the Mexican buffet/entertainment on Thursday night. The best food and all you can eat and drink. The entertainment was excellent. The Martini Bar is a great place to dress up and have a drink prior to your Diner reservations, the bar staff/ especially Ceasar and Hugo will entertain you with their drink mixing and delightful personality's. We will miss them.

The main areas have NO air flow so you walk from hot area to hot area... Indoors!

Was very impressed with the staff service was great and the hotel was excellent will come back again for sure

The lobby is nice and newer but I can't say the same about the rooms. They are simply outdated. The food was great. In one week we were there, we ate at the buffet almost every day. Nice variety of foods and great salads.

This is a nice hotel on the beach but there is a difference between this resort and a palace deluxe.

I enjoyed being at this hotel because the staff were very friendly and made the visit more exciting. The food was incredible and there was much variety. The pools were fun for adults and kids. This hotel has amazing entertainment. I look forward to visiting again.