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We had an amazing time! The Beloved and its staff was amazing along with our room. Couldn't have asked for a better trip.
Relaxing. Enjoyed the atmosphere and dining. Cynthia was very nice. Took care of all our needs and answered all and any question we had.
The Excellence Club well worth the money. The private pool and beach are great. The staff is incredible especially Manuel, Lucinda, Veronica, Julianna and Pedro. We will definitely be back.
Staff was great, pool side bar was outstanding, didn't feel at pressure at all during the trip
Slightly off the beaten path this hotel compound is not located in the hotel zone of Cancun. The hotel seemed spacious and private. I was in building #1, the farthest from the beach, however it was a very short walk to everything. Staff was extremely friendly and helpful. Shout out to Isabelino, ...
My son is 4 years old and he is autistic, it was his first trip to the beach. I informed the hotel staff when we checked in, they really acomodated all his needs. Everything was great my son loved the kids area.
Cleanliness - 5 stars Staff - 5 stars Food - 4 stars The hotel staff really does go out of their way to accommodate you. The ocean views were nothing short of spectacular. El Mercado buffet is your best option for breakfast. You will not regret trying the pizza at Lorenzo's and the coffee is decent ...
We chose the Iberostar Cancun because we had such a great experience in Iberostar Punta Cana. The lobby was magnificent, it always smelled so fresh and wonderful! The concierge helped us with dinner reservations and familiarization with the hotel. We arrived early so we went to the restaurant to ...
Amazing! LA staff was so friendly and helpful! Can’t wait to go back. Everyone goes above and beyond to make your stay the best!
Great facilities for relaxing by the beach, at the spa and enjoying meals at restaurants. The right mixture of fun with pool side music, parties and opportunities to explore Mexico.
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