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We booked this hotel after an unfortunate AirBnB experience. The resort was amazing. It had multiple pools and jacuzzi's, restaurants, and almost anything else you might need. The room itself exceeded expectations and had a full furnished mini kitchen and even a whirlpool tub in the room as well ...
This hotel was maintained to the limit by the staff. The reception area, restaurant, corridors, elevators, and the rooms were maintained to the limit.
If not for the awesome beach would definitely find another hotel. Customer service is not the priority here, but not sure it would be any better elsewhere. We keep coming back solely for the beach and proximity to the downtown area.
Hotel was beautiful. Staff was amazing. Jj from breakfast was awesome and took great care of us. The bartenders were all friendly. Only thing was we went on a bachelor party, and this hotel is pretty much shut down by 10pm. So I would recommend to families, but younger crowds that like to party or ...
The hotel is very comfortable and the staff is very friendly. We had some trouble with the keys and the hotel is far from the beach and restaurants but in overall was a good stay.
Don't waste your time going to any other hotels in Cacun this is the best. I travel extensively and this is by far an exceptional hotel. The staff are first rate. The facilities are also very good including the rooms and first class bed and bedding. This hotel us also very clean and the food and ...
There was no blanket in the room and the air was stuck on full blast. I asked for an extra towel and it seemed like a big deal. I wasn't terrible, but I won't stay again. It's safe and inexpensive. That's where it ends.
Nice hotel, delicious breakfast buffet. Beautiful pool are, and good internet wireless signal
Everything was very good. After reading the reviews I was a little worried but my worries turned into a wonderful week. We enjoyed going to Aqua World for the free non motorized water sports and the Wednesday Cancun Queen boat trip. I don't think many people know about the free stuff.
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