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Good location. Clean room. But we heard our neighbor's voice as if they were in our room... And there was no bath towel in our room. Of course they brought them to our room after we called them though.
This is a nice, hotel very clean, needs some work to be done, need microwave on the room, and maybe ice machine on premises, but the staff are very help full..they shouldn't charge for chairs and umbrellas...but I still recommend it because of the location..
This is our 58th time at this hotel and we now won't go any place else. The staff is so friendly, the facility has just be updated so it feels fresh and new. It has the best beach in Cancun and the service is excellent. While it may seem insignificant, their laundry services are the best ever...even ...
The hotel is beautiful with a gorgeous infinity pool and easy access to the beach which has nice sturdy wooden and straw tiki huts. Loved the resort. However, the staff at the front desk customer service and attitude was very disappointing. The front desk staff was very snappy and answered questions ...
Good: The Kids Waterpark! The Pirate ship and Water slide was a lot of fun! The Carousel by the water park had good food. The Magnus buffet was the best! Breakfast buffet was amazing! Best eggs ever! The lunch buffet was really good too! My favorite was the Asian stir fry! The pools are awesome! ...
So I'm limited on words and I just wasted a few on the intro of this review. BUT lets get to it. I stayed in room 61 on the 6th floor and couldn't really hear a lot of the noise from the hustle and bustle of the street. I don't know if that was because we (my gf and I) were so high up ( ok not too ...
The hotel is ok, needs to improve some aspects, the photo looks like it was taken 20 years ago because it does not look that way now. The good thing is that it has several restaurants to cross the street and the OXXO store open 24 hours to buy snacks.
It was such a good experience of staying at this hotel. The staff were really nice. The food was yummy. All the good things under one roof. Highly recommended to those who plan to be in Cancun
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