Cancun Hotel Guide - 3 stars Hotels in Cancun, Mexico

This was our first family experience using Expedia to book a stay outside of the United States. We read the negative reviews for our hotel and felt most were written by people with unrealistic expectations. We were correct. We paid for our trip prior to leaving and upon checkin found that we were able to use a credit card to secure room charges. Not sure why some reviews said they had to use cash. Staff behind the desk were fantastic for our entire stay exchanging money, suggesting activities, and making arrangements for excursions. We had several occasions to work with Sam, the concierge, He and the rest of the concierge staff are fantastic. He recommended the La Parilla,(sic) down town in the market area. FANTASTIC, the food was wonderfully authentic. The Mariachi band was fantastic, and did I mention we loved the food. Maid service at the hotel is top notch. Yolanda left us with perfect room conditions. Sam suggested we use a local bus for some of our trips into town...Great suggestion. Bus is only 10.50 pesos per person each way.And you don't have to catch it a stop, If you see the bus, wave, and they'll stop to pick you up, Cab rides to Playa Tortuga were only 180 pesos each way, We booked a tour for Chechin Itsa at the airport for $40.00 US, per person. We had to barter, but it included transportation, food, and the tour. We did Isla Mujeres at the market area and saved money on it there by bartering...Can't wait to get back. Staff and hotel is perfect.

Great staff and great service. Food was good and drinks were good as well. Great location.

Had a good time at the hotel. The breakfasts were great, fresh and served in the resturant. The staff were very nice and willing to make changes if asked. I will stay there again if i visit Cancun.

beatifull facilities but we got a 5th floor with elevator

Staff were all pleasant and helpful, you are right on the beach, large pool and kids area is separate, hot tubs....and beautiful views. Had a great stay

Great experience at Royal Islander - the staff was friendly and our rooms had everything we needed. Loved the onsite restaurant, which was affordable and convenient for my large group. The pool bar has a happy hour everyday from 3pm - 6pm where you can buy beers for around USD $1.50 and large cocktails for around USD $3.50 ...The best part is that each individual receives their own room key, which you essentially use as a credit card. It was so easy to split the expenses between my large group.

I stayed at Park Royal Cancun for my bachelorette with 9 other people and it was fantastic. My sister and I upgraded our room to the presidential suite and it was well worth it. Being able to hang out on the balcony and hot tub was perfect to watch the sunset if you're on the west side of the building. We got to the hotel too early for check in, but the staff gave us our wrist bands and let us go eat, drink and enjoy the hotel. The bartenders are nice and friendly and even though gratuity is included, they'll be appreciative to a little extra. When it came for my sister and I to check in, they weren't going to give us the presidential suite, which we reserved and paid for, but the manager quickly stepped in and gave us our suite. The rooms were clean and the AC worked well. The hot tub on the balcony was mostly clean. It needed to be rinsed out a couple times, but it worked perfectly. There are water bottles in all the rooms and plenty of towels. The food at the buffet was decent, but the snack bar by the pool was acceptable. The tortilla chips and salsa were fantastic though. The Italian restaurant requires reservations and close toed shoes for the guys. It seemed a little snotty for Cancun so we skipped it. The mall is right across the street and the marina is also there. It doesn't look like it, but the water is extremely close on both sides. There's great restaurants and souvenir shops as well. I suggest watching the sunset there one night!

This hotel offers a great location: right in front of a beautiful ocean and less than 2 minutes walk distance to the heart of Cancun where the restaurants and clubs are. For those trying to sleep at night, prefer the suites located in front of the hotel. The new section (currently under construction) offers great prices, but it is very noisy due to the clubbing action until 4am. I was in one of those in my first night. Then, due to the high volumes of noise and construction I requested to be switched to a quieter section of the hotel. The staff was amazing and without hesitation placed me in a room right in front of the beach in the quiet and beautiful section. Amazing service and the hotel is great. If you are looking for fancy, not your hotel. If you are looking for an amazing affordable travel option, this is the best option in town.

Loved our stay at the Grand Oasis. The place is huge and has a lot to offer. Plenty of pools, bars, activities and restaurants. This was our first stay at an all inclusive hotel and we loved everything about it.

Hi I stayed at the hotel for 4 nights it was great but the gym was under construction it would of been nice if that mentioned it when I booked it.. was missing the exercise