Cancun Hotel Guide - Casino Hotels in Cancun, Mexico

This is my 4th visit to this hotel. I love the location, price, simplicity. Next to the free entertainment, authentic very inexpensive food at Parque de Las Palapas. A very nice simple clean hotel.

Since I like to explore, I prefer non-inclusive hotel. This hotel is by lagoon, ocean is across street. Nice lagoon view from the room. Hotel staff are super nice. 2 minutes walking to bus station if u would like to access any point of hotel zone. The closet bus stop is Casa Maya, tell bus driver this hotel name and he will let you off the right stop. They also provide 2 complementary bottles water everyday. The only thing I didn't give full points was, they forgot to provide facial towels since day 1. ^^

It was a great surprise short trip to my brother from England. My mom and I looked at lots of hotels for our requirements , while we booked this nice Cancun Bay Resort. It had everything we needed. Clean rooms, bay view balcony,excellent food and friendly staff. We used local transportations ,we took a tour and we walked a lot in Cancun. I would recommended for everyone.....

Staff were all pleasant and helpful, you are right on the beach, large pool and kids area is separate, hot tubs....and beautiful views. Had a great stay

Was very impressed with the staff service was great and the hotel was excellent will come back again for sure

Hotel is nice, undergoing construction. Staff was great and did what they could to accommodate.

Where do I begin! Well my entire stay was very pleasant all the employees are extremely nice probably the best service I have received by far. Food was great they have a lot of Mexican restaurants and that is great since you are in Mexico and you want to eat their food. It's right on the beach so u have the option to just sit in a lounge chair and enjoy the beach or u have the pool which also has a bar. I would definitely stay here again especially because of the employees they're awesome. Oh and they upgraded my room for the same price because it was my boyfriends birthday. This hotel was just amazing

This was our first family experience using Expedia to book a stay outside of the United States. We read the negative reviews for our hotel and felt most were written by people with unrealistic expectations. We were correct. We paid for our trip prior to leaving and upon checkin found that we were able to use a credit card to secure room charges. Not sure why some reviews said they had to use cash. Staff behind the desk were fantastic for our entire stay exchanging money, suggesting activities, and making arrangements for excursions. We had several occasions to work with Sam, the concierge, He and the rest of the concierge staff are fantastic. He recommended the La Parilla,(sic) down town in the market area. FANTASTIC, the food was wonderfully authentic. The Mariachi band was fantastic, and did I mention we loved the food. Maid service at the hotel is top notch. Yolanda left us with perfect room conditions. Sam suggested we use a local bus for some of our trips into town...Great suggestion. Bus is only 10.50 pesos per person each way.And you don't have to catch it a stop, If you see the bus, wave, and they'll stop to pick you up, Cab rides to Playa Tortuga were only 180 pesos each way, We booked a tour for Chechin Itsa at the airport for $40.00 US, per person. We had to barter, but it included transportation, food, and the tour. We did Isla Mujeres at the market area and saved money on it there by bartering...Can't wait to get back. Staff and hotel is perfect.

We had an awesome stay at Gran Caribe. The price is competitive. Everything is clean. The great service, varied food selections, and well trained staff. Our housekeeper Ms. Dora Maria is the best.

Slipped on the wet bathroom floor and damaged my rotator cuff. The staff was quite helpful.