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This is our 5th time at Excellence, and we wouldn't have it any other way. We're always treated by there staff in a very polite and welcoming manner. The variety of restaurants and a bonus ranging from Seafood, French, Italian and Asian. Not to mention the room service is on time and just as great! ...
Great experience and customer service. Manuel Santolalla (Assistant of GM) was simply great. Helped us to select best restaurant for our short stay. Great Bar services and room services. Beach services is awesome. Don't forget to watch their shows. They do great job. Having wide selection for food ...
great experience in the hotel and a wonderful view from the room. The staff were very nice and helpful. e.g., they called us a cab for the airport.
Great family time, service was great, food was good, drinks good, great location close to the malls and nightclubs, superb beach. The hotel facilities were a bit disappointing, I was expecting more luxury and newer conditions, but it was ok.
Sandos met or exceeded all expectations. Pools, food, drinks, the view, the beach, and above all the staff. I would return in a heart beat.
The total experience was awesome! The service from the staff was top notch! They were courteous, friendly, and prompt upon request. The food was amazing! My only complaint is that men have to wear long pants while dining at MB. No one packs long pants when vacationing in Cancun in late July. I hope ...
Very nice hotel in downtown Cancun about 10 minutes from Hotel Zone 150-200 pesos by taxi and buses run around the clock, took taxi to beach too or there's also uber
This hotel was OK. The food wasn't the greatest, but we made up for it by making dinner reservations elsewhere. The pool was alright as well and their private beach was nice. The rooms were clean and the staff was accommodating. This is more of a family hotel. The main downfall about this hotel is ...
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