Puerto Juarez Holidays from £1,115

Could not believe they supply a coffee machine but no coffee! Only hotel in multiple across Mexico 15 day trip to disappoint. When trying to get coffee for machine told by reception go to dinning room to buy. Dining room told me go to reception or shop! Shop only has instant coffee which is horrible!

Me quede en abitacion 3 y quede enamorado del lugat el de recepción era un hombre muy attento y ayudo mucho

Clean, cute, friendly place on a beautiful beach. We appreciated the small property (only 14 rooms), and the quiet vibe that allowed. Only downside to that is that the pool and lounge area was also very small, with only four loungers total. so, you hope for the other visitors to be out and about ;). The staff is very attentive and friendly, and the grounds are beautiful in the Tulum boho/rustic vibe. We also found the location to be great for great restaurants and shopping, and we walked to virtually everywhere we wanted to go (about a mile or two walk in either direction). We really loved our time here.

We had a lovely visit! The staff were all extremely warm and friendly - we felt so well taken care of. The small touches were so welcome, and the relaxed nature of everyone there made our stay so relaxing. They gave us great recommendations for dining and local activities. We will return for sure!

Our stay at Beloved Playa Mujeres was truly amazing. From the moment we arrived, everything slowed down in the best way possible. The resort is beautiful, but more importantly, it feels calm and intentional. You never feel rushed, never feel crowded. Whether you are walking along the beach early in the morning, sitting by the pool in the afternoon, or heading to dinner in the evening, there is a sense of peace that stays with you the entire time. What we loved most is that the resort never felt crowded. There was always space. Space to relax, space to breathe, space to actually disconnect. You are not competing for chairs, not waiting around, not dealing with noise. It feels like the kind of place you go when you truly want a real break. The service is what makes the experience come alive. It is not just that it is top notch, it is that it feels real. At El Mar, Victor made every meal feel like something to look forward to. The setting, the ocean, the pace of the service, it all comes together in a way that makes you want to stay a little longer. We had the pleasure of having Alfonso as our waiter at both El Mar and Lupita, and he was outstanding. Attentive, funny, and engaging in a way that never felt forced. The kind of person who reads the table perfectly and makes the experience feel personal. By the pool, Elvis was incredible. He is out there all day in the sun, moving constantly, checking in on guests, delivering drinks, keeping things flowing, and somehow doing it