Search Hotels with Room Service in Playa del Carmen

"This is wonderful resort. The property seems to be recently updated/renewed and its very clean and all functional. We had very smooth stay with our kids. Food and drink were great, pools always clean, beautiful beach. The sea had seagrass, but we knew its the period and we enjoyed the beach play anyway. We also used the gym, where you can do all body exercises. Other guests had manners and all together had great vibe. Definitely would return and recommend this resort."

"Clean room, helpful staff, great pool and beach! "

"The staff was all amazing and friendly. The swim up bar was fun and the bartenders and event staff made it lively. There were several options for food but the food was mediocre. The rooms were "clean", but needed to be renovated/painted."

"It was perfect. So clean and the staff all excellent. Ocean room was amazing "

"The staff was amazing! The beach is non-existent due to various hurricanes which came through, but they’re trying to recover as best as they can. "

"Easy"

"This resort is very modern and Americanized, didn’t feel authentic Mexican. Beautifully designed with really great food. The buffet was amazing always had something new to discover. Did not like the wait times to get into the buffet or the order coffee from there little on site coffee shop. It was impossible to just go somewhere and help yourself to morning coffee. You had to wait to be sat then wait for the waiter to come over to your table (at the buffet) the train brings you around which helps since the resort is so big: the beach side pool is very sleek. Staff friendly. The gym is beautiful and nice tennis courts. Nightly live musicians were talented. I loved the smell in the lobby. "

"The room and all areas of the resort were very clean and staff was always working to ensure that "

"Property is clean. Staff is very nice and made the trip more pleasant. However, there is nothing to do at this hotel. The beach nearby is awful. I will definitely stay closer to Cancun next time and choose a resort with more activities and have a great beach. For me, this would be a good hotel for a one night stay but it’s too far from the airport to be that. So overall, not worth the money. Also, the sister properties aren’t any better. "