Title: Jungala Hotel at VidantaWorld Riviera Maya Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=100114025&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Jungala Hotel at VidantaWorld Riviera Maya Tropical paradise awaits at VidantaWorld Riviera Maya with massages, water park adventures, and diverse dining options to satisfy every craving. ## Photo gallery for Jungala Hotel at VidantaWorld Riviera Maya ![5 outdoor pools, pool cabanas (surcharge), pool umbrellas - Jungala Hotel at VidantaWorld Riviera Maya (Playa del Carmen)](https://images.trvl-media.com/lodging/101000000/100120000/100114100/100114025/720ee448.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Private beach, white sand, free beach shuttle, beach cabanas - Jungala Hotel at VidantaWorld Riviera Maya (Playa del Carmen)](https://images.trvl-media.com/lodging/101000000/100120000/100114100/100114025/4cb82a0b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 bars/lounges, 2 swim-up bars, 5 poolside bars, 2 beach bars - Jungala Hotel at VidantaWorld Riviera Maya (Playa del Carmen)](https://images.trvl-media.com/lodging/101000000/100120000/100114100/100114025/ed01d0c3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![20 restaurants, breakfast served - Jungala Hotel at VidantaWorld Riviera Maya (Playa del Carmen)](https://images.trvl-media.com/lodging/101000000/100120000/100114100/100114025/8a1b9554.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Jungala Hotel at VidantaWorld Riviera Maya (Playa del Carmen)](https://images.trvl-media.com/lodging/101000000/100120000/100114100/100114025/ba42b6e2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find their tropical oasis at Jungala Park Hotel, with an 18-hole golf course and spa treatments. The property offers in-room WiFi and 20 restaurants. Guests praise the beach volleyball, waterslides, poolside bars, and coffee shops. VIP Access ## Reviews 9.2 Wonderful ## Popular amenities - On private beach - Pool - Spa - Free Wi-Fi - Air-conditioning £289 includes taxes & fees 9 Feb - 10 Feb VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=100114025&PinnedHotelID=100114025&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=100114025&PinnedHotelID=100114025&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=100114025&PinnedHotelID=100114025&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=100114025&PinnedHotelID=100114025&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=100114025&PinnedHotelID=100114025&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=100114025&PinnedHotelID=100114025&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=100114025&PinnedHotelID=100114025&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=100114025&PinnedHotelID=100114025&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for One-Bedroom Suite ![55-inch LED TV with cable channels](https://images.trvl-media.com/lodging/101000000/100120000/100114100/100114025/44a0df07.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One-Bedroom Suite 10.0 Exceptional 5 reviews ### Highlights Balcony or patio Separate dining area Separate sitting area Air conditioning Free cots/infant beds Kitchen Mini-fridge LED TV - 1109 sq ft - 1 bedroom - Resort view - Sleeps 5 - 1 King Bed, 1 Single Sofa Bed and 1 Queen Sofa Bed ## You may also like Ad ![On the beach, white sand, free beach shuttle, free beach cabanas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/50000000/49270000/49260300/49260249/8aba6b14_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Sunset Princess - All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.0 Very good 64 reviews £262 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information?chkin=2026-1-20&chkout=2026-1-21&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=b58e3ffd-ab7e-4931-a8d4-26e44aadea30&top_cur=GBP) Ad ![3 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1160000/1151600/1151540/c3a8aaf4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Vivid Playa Del Carmen - 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Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,899 reviews £304 includes taxes & fees 7 Feb - 8 Feb [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information?chkin=2026-2-7&chkout=2026-2-8&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=b58e3ffd-ab7e-4931-a8d4-26e44aadea30&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Jungala-Park-Hotel-Riviera-Maya.h100114025.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Jungala-Park-Hotel-Riviera-Maya.h100114025.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.76930%2C-86.95549&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=mOV4fL2kxERkpFRUiY8liWp6saQ=) Carr. Cancun Playa del Carmen KM 48, Playa del Carmen, QROO, 77710 #### What's nearby - Nicklaus Design Golf Course \- 5 min walk \- 0.3 miles - Paradise Beach \- 13 min walk \- 0.7 miles - Cirque du Soleil Boutique at Vidanta Riviera Maya \- 3 min drive \- 0.9 miles - Playa Paraiso Golf Course \- 4 min drive \- 1.1 miles - Maroma Beach \- 14 min drive \- 4.2 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 34 min drive #### Restaurants - ‪La Laguna - ‬10 min drive - ‪Lobby Bar Acuarium - ‬14 min drive - ‪Restaurante La Plaza - ‬9 min drive - ‪El Mar Y Tierra - ‬6 min drive - ‪Don Miquel - ‬9 min drive ## About this property ### Jungala Hotel at VidantaWorld Riviera Maya Luxury family-friendly resort near Maroma Beach Located close to Playa Paraiso Golf Course and Cirque du Soleil Boutique at Vidanta Riviera Maya, Jungala Hotel at VidantaWorld Riviera Maya provides a golf course, 2 swim-up bars and 2 beach bars. With a private beach, beach cabanas and sunloungers, this resort is the perfect place to soak up some sun. Treat yourself to a massage, a body scrub or a facial at the on-site spa. Make sure that you enjoy a meal at the 20 on-site restaurants, including breakfast, lunch and dinner. Yoga classes are offered at the health club; other things to do include beach volleyball and beach yoga. Free in-room WiFi is available to all guests, along with 5 poolside bars and a corner/local shop. You'll also enjoy the following perks during your stay: - 5 outdoor pools along with a lazy river, a waterslide and 2 swim-up bars - 2 outdoor tennis courts, valet parking (surcharge) and a shopping centre shuttle - A free beach club on-site, a water park (surcharge) and babysitting (surcharge) - An outdoor pickleball court, ATM/banking services and concierge services Room features All 52 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-friendly workspaces. Extra conveniences in all rooms include: - Highchairs, children's slippers and childcare services - Recycling and eco-friendly cleaning products - 2 bathrooms with Jetted bath and rainfall showers - 55-inch LED TVs with premium channels - Balconies or patios, wardrobes/cupboards and separate sitting areas ## Similar properties ![8 restaurants, breakfast, lunch, dinner served; Mexican cuisine ](https://images.trvl-media.com/lodging/2000000/1280000/1273500/1273486/2b2d35cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairmont Mayakoba Playa del Carmen - Pool - All-inclusive - Spa - Pet-friendly 9.2 Wonderful 1,002 reviews £423 includes taxes & fees 26 Jan - 27 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=1273486&PinnedHotelID=1273486&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/d68ef925.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Velas Riviera Maya - 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30 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=1966239&PinnedHotelID=1966239&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free beach shuttle - Shopping centre shuttle (surcharge) - Secured, uncovered valet parking on site (USD 7 per day; includes in/out privileges) - Limited on-site valet parking ### Food and drink - 2 beach bars - 2 swim-up bars - 20 restaurants - 3 coffee shops/cafes - 4 bars/lounges - 5 poolside bars ### Restaurants on site - Chiringuito - Del Lago Restaurante - Gong - Nektar - Quinto ### Things to do - 18-hole golf course - 2 outdoor tennis courts - 24-hour pool access - 5 outdoor pools - Beach volleyball - Beach yoga - Free beach club - Full-service spa - Golf carts - Golf clubhouse - Golf clubs/equipment - Golf driving range - Golf lessons - Health club - Lazy river - Outdoor pickleball court - Pro golf shop - Tennis lessons - Water park - Waterslide ### Family friendly - 5 outdoor pools - Grocery/convenience store - High chair - In-room babysitting - In-room kitchen - In-room microwave - Laundry facilities - Lazy river - Lifeguards on site - Mini-fridge - Separate in-room dining area - Water park (surcharge) - Waterslide ### Conveniences - 24-hour front desk - ATM - Grocery/convenience store - Guidebooks - Hair salon - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Computer station ### Outdoors - Beach cabanas (surcharge) - Beach loungers - Beach towels - Beach umbrellas - Dock - On a private beach - Outdoor entertainment area - Outdoor furniture - Pool cabanas (surcharge) - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Body scrubs - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Manicures/pedicures - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible shuttle - Bathroom emergency pull cord - Doorbell and phone notification - Front entrance ramp - Hardwood flooring in public areas - Lift (91 centimetre wide door) - Smooth flooring in public areas - Smooth flooring in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible registration desk (91 centimetre high) - Wheelchair-accessible restaurant ### More - 3 buildings - 3 floors - Banquet hall - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas (fines apply) - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Lifeguards - Local culture and ecosystem education - Vegan dining options - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Hypo-allergenic bedding - Pillow menu - Premium bedding ### Bathroom - 2 private bathrooms - Children's slippers - Dressing gowns - Free toiletries - Hair dryer - Jetted bathtub - Rainfall showerhead - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 55-inch LED TV with premium cable channels ### Food and drink - 24-hour room service - Blender - Cleaning supplies - Coffee/tea maker - Cookware, dishware, and utensils - Espresso maker - Hob - Ice maker - Kitchen - Kitchen island - Meal delivery service - Microwave - Mini-fridge - Minibar - Paper towels - Restaurant dining guides - Separate dining area - Toaster ### More - Air conditioning - Ceiling fan - Cleaning products are eco-friendly - Desk - Desk chair - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free local calls - Iron/ironing board - Laptop workspace - Laundry detergent - Mobile key entry - Phone - Recycling - Safe - Separate sitting area - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation Guests driving to the property should contact this property in advance (e.g. directions) Information provided by the property may be translated using automated translation tools This property's water park is closed every Thursday and Friday. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 1000 per accommodation, per stay - A tax is imposed by the city: USD 3.15 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Valet parking fee: USD 7 per day (in/out privileges) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention 24-hour pool access Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Guests under 18 years old are not allowed in the spa ### Property is also known as Jungala Park Hotel Riviera Maya Jungala Park Hotel at VidantaWorld Riviera Maya Resort Jungala Park Hotel at VidantaWorld Riviera Maya Playa del Carmen ## Frequently asked questions ### Does Jungala Hotel at VidantaWorld Riviera Maya have a pool? ### How much does it cost to stay at Jungala Hotel at VidantaWorld Riviera Maya? ### Is Jungala Hotel at VidantaWorld Riviera Maya pet-friendly? ### How much is parking at Jungala Hotel at VidantaWorld Riviera Maya? ### What time is check-in at Jungala Hotel at VidantaWorld Riviera Maya? ### What time is check-out at Jungala Hotel at VidantaWorld Riviera Maya? ### Where is Jungala Hotel at VidantaWorld Riviera Maya located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Jungala Hotel at VidantaWorld Riviera Maya Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Amenities ### 9.4 Staff & service ### 9.6 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 72 8 - Good 7 6 - Okay 7 4 - Poor 4 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Christopher 26 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Our stay was wonderful. We enjoyed the hotel, staff/concierge, water park/grounds/pools, and restaurants. I would highly recommend this as a family vacation destination. ##### Christopher Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Yasmin 28 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing room, amazing staff ##### Yasmin Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### BENJAMIN R 28 Dec 2025 Liked: Cleanliness, property conditions & facilities Service great, aqua park awesome ##### BENJAMIN R Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Abhijit 31 Dec 2025 Liked: Cleanliness, property conditions & facilities Amazing facilities, rooms and service. Top notch! ##### Abhijit Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Erika Lydia La 6 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room and amazing customer service!! ##### Erika Lydia La Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Yuvraj 29 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Super good ##### Yuvraj Stayed 4 nights in Dec 2025 ### 6/10 Okay #### Robert 4 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Outside the king bed, the secondary beds/sofas were ok. 2 queens instead of 1 king is better with older kids. ##### Robert Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Moran 26 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The hotel was luxurious and the staff were amazing and super nice. We saw a lot of wildlife, watched an amazing show of Cirque du Soleli, and the foods was amazing. The only bad comment I have that we did not know that it was non inclusive resort that made us spend more then we had expected. ##### Moran Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Todd 11 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Lots of things to do , great for kids! ##### Todd Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Chelsea 24 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Top notch sevice. Very attentive staff. Great food. Tons of pool space. Literally my only complaint of my whole stay was that the pools were a little cold. Other than that, beautiful grounds. Great on site options of entertainment including the water park which we really enjoyed! ##### Chelsea Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Jacqueline A 28 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Concierge was incredible, so welcoming and warm, quick seamless check in, excellent bag delivery and the room is perfect!! So much space, super clean, modern design and lots of little touches that make it feel so luxurious. We love it here!! ##### Jacqueline A Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Hardik 30 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was in order and excellent management. The staff was extremely kind and helpful. Very happy. ##### Hardik Stayed 6 nights in Nov 2025 ### 6/10 Okay #### Xavier 28 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The room, staff amenities were amazing. I scored this only three stars because the food was terrible. Over priced and all restaurants were terrible. Food was either lacking in flavor, quantity or just over priced. Finally every billed already included a tip. This was automatically included. ##### Xavier Stayed 5 nights in Dec 2025 ### 4/10 Poor #### Ronnie 31 Dec 2025 The staff was nice The hotel required a ten minute golf cart ride to get anywhere on the resort The golf cart takes at least ten minutes to arrive The room service didn’t come a number of times to clean the room Everything in the hotel was booked so you could not do many of the amenities offered ##### Ronnie Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Oscar 28 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our family of 5 spent 1 week at jungala park hotel and we wish we could have been there more time since the week flew by so fast. The property is huge but the transportation service between buildings makes it all feel small and close. Everyday we had a different meal and we were rarely dissatisfied. The service at jungala park was the best part, it was like something out of a movie with the staff learning all our names and paying extra attention to our young kids. ##### Oscar Stayed 6 nights in Oct 2025 ### 8/10 Good #### Matt 2 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities great place, great quality food/beverage, great facilities, lots of attentive staff. only criticism is the lack of information on the facilities, activities, and logistics. We had a personal concierge group, but often times what they told us was not accurate. example: the Beach Club is by far the nicest pool, yet I asked 3 different person concierges on how to get a cabana and was told 3 different things. so had to figure it out on my own. again, overall great, just think the staff needs to know more about the hotel and what/how to recommend. thanks ##### Matt Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### LAURA D SALDANA 1 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay! Service was absolutely amazing! Food was delicious at all their restaurants. Had a blast at Jungala water park and Cirque du Soleil with dinner was awesome. The only downside during our stay was the sargassum but, we still enjoyed the other amenities. ![](https://a.travel-assets.com/ugc/hotel-reviews/9a79732e-71e9-4ff1-badd-41833cf0f5fd-1759290820528.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a1b7c00b-a9ae-48dd-8db6-51eec8973cce-1759290820147.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2d0182ca-9e69-42c8-ba2a-3884ebc3a1c5-1759290818963.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c3d384a3-b04b-490b-a3a3-97664007387d-1759290820794.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### LAURA D SALDANA Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### osama 9 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Amazing place for kids and great hospitality ##### osama Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Colin Paul 2 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent staff, they were so gracious and accommodating. We had a wonderful visit with 4/5 year olds and would return. It’s a jungle, so bring repellent. ![](https://a.travel-assets.com/ugc/hotel-reviews/e9dc34c8-8620-4d10-bcf3-9b15268c6a87-1759401144544.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Colin Paul Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Michael 24 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My stay at Jungala was excellent. They assisted me with transportation from/to the airport. The attentiveness of the entire staff was impressive. Everyone was friendly. The concierge staff at Jungala is professional and helpful. Having a private shuttle sent to transport me between resort destinations is a nice benefit to staying at Jungala. The beach club and waterpark are both very nice. My favorite experience was attending Cirque de Soliel: Joya. The show was the highlight of my stay and I would attend it again. I want to offer a special thank you to one of the concierges, Lizet. It was raining heavily one afternoon and I was bored in my room. I went downstairs and Lizet was kind enough to chat with me for about 15 minutes until the rain stopped. I would definitely visit Jungala again. ##### Michael Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Walter 4 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service and staff was amazing. ##### Walter Stayed 6 nights in Jun 2025 ### 10/10 Excellent #### Nizar 26 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My Family of Five loved the experience and their VIP service was amazing ; The staff are always there we you need any assistance or service , very friendly and family oriented resorts ##### Nizar Stayed 7 nights in Jul 2025 ### 10/10 Excellent #### Devorah 21 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Incredible service, a true five star experience. ##### Devorah Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Michele 22 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Great property with good food. Service A++ ##### Michele Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Yosef 7 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Definitely great place to be ! Service is amazing and the restaurant here are great ! We had a great full with in this resort and we enjoyed every second of it . Pools , water park and shows were amazing and the kids loved it ! Thank you for amazing time here . We’ll see you guys again soon ! ##### Yosef Stayed 7 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > > [Grand Palladium Select Costa Mujeres - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Grand-Palladium-Costa-Mujeres-Resort-Spa-All-Inclusive.h23056532.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Majestic Elegance Costa Mujeres – All Inclusive](https://www.expedia.co.uk/Costa-Mujeres-Hotels-Majestic-Elegance-Costa-Mujeres-All-Inclusive.h33884103.Hotel-Information) > > [Bahia Principe Grand Tulum - 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