Title: Ocean Riviera Paradise All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=601751&destination=Playa+del+Carmen%2C+Quintana+Roo%2C+Mexico&selected=15099903&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ocean Riviera Paradise All Inclusive Guests enjoy poolside bars and waterslides during the day, then dance the night away or rejuvenate with treatments at Despacio Spa ## Photo gallery for Ocean Riviera Paradise All Inclusive ![Free minibar, in-room safe, desk, free WiFi - Ocean Riviera Paradise All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/d595874f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Privilege Master Suite RoofTop | Terrace/patio - Ocean Riviera Paradise All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/888239ca.jpg?impolicy=resizecrop&rw=297&ra=fit) ![10 bars/lounges, 4 swim-up bars, 4 poolside bars - Ocean Riviera Paradise All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/9582d284.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Ocean Riviera Paradise All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/8bf1859a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room - Ocean Riviera Paradise All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/7d3ed260.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Ocean Riviera Paradise All Inclusive offers beachfront relaxation near Quinta Avenida. Enjoy international cuisine at 11 restaurants, a water park, volleyball, basketball, and spa treatments. Free in-room WiFi keeps everyone connected. ## Reviews 8.4 Very good ## Popular amenities - Spa - Parking included - Free Wi-Fi - Restaurant £259 includes taxes & fees 13 Apr - 14 Apr ## Room options ### Check availability for these dates Tonight [Mar 25 - Mar 26](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=15099903&PinnedHotelID=15099903&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=15099903&PinnedHotelID=15099903&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 26 - Mar 27](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=15099903&PinnedHotelID=15099903&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=15099903&PinnedHotelID=15099903&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=15099903&PinnedHotelID=15099903&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=15099903&PinnedHotelID=15099903&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=15099903&PinnedHotelID=15099903&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=15099903&PinnedHotelID=15099903&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 15 of 15 rooms ### View all photos for Privilege Master Suite Ocean Front ![Privilege Master Suite Ocean Front | Free minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/f5934552.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege Master Suite Ocean Front 10.0 Exceptional 1 review - Ocean view - 1246 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Privilege Master Suite RoofTop ![Privilege Master Suite RoofTop | Free minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/679a07aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege Master Suite RoofTop - Ocean view - 2002 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Daisy Junior Suite Garden View ![Free minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/e6e0d8dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Daisy Junior Suite Garden View 8.4 Very good 114 reviews - Garden view - 614 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for PRIVILEGE MASTER SUITE SWIM UP ![View from room](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/2a949863.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### PRIVILEGE MASTER SUITE SWIM UP - 1237 sq ft - Sleeps 3 ### View all photos for Daisy Junior Suite Pool View ![View from room](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/5dcf2e92.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Daisy Junior Suite Pool View 8.2 Very good 33 reviews - 614 sq ft - Sleeps 4 ### View all photos for Privilege Junior Suite Garden View ![Privilege Junior Suite Garden View | Free minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/8d717c63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege Junior Suite Garden View 9.2 Wonderful 20 reviews - Garden view - 614 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Privilege Junior Suite Pool View ![Free minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/e988a5a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege Junior Suite Pool View 9.8 Exceptional 6 reviews - 614 sq ft - Sleeps 3 - 1 King Bed ### View all photos for PRIVILEGE JUNIOR SUITE SWIM UP ![PRIVILEGE JUNIOR SUITE SWIM UP | Free minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/fe76f1e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### PRIVILEGE JUNIOR SUITE SWIM UP 9.0 Wonderful 17 reviews - 613 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Privilege Junior Suite Rooftop ![Free minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/539ba144.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege Junior Suite Rooftop 9.0 Wonderful 10 reviews - Resort view - 1453 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite Standard ![Junior Suite Standard | Free minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/d0f48e61.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite Standard 8.4 Very good 141 reviews - Garden view - 614 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Privilege Master Suite ![Free minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/a276439b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege Master Suite - 1242 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ### View all photos for Privilege Junior Suite Rooftop Pool View ![View from room](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/fba850af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege Junior Suite Rooftop Pool View - 1453 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Junior Room, Pool View (suite) ![Junior Room, Pool View (suite) | Free minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/c066bf6e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room, Pool View (suite) 9.0 Wonderful 4 reviews - 614 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Standard Room, Non Smoking ![Free minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/b5ac00ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Non Smoking - 1453 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Standard Room, Non Smoking, Pool View ![Standard Room, Non Smoking, Pool View | Free minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/67118d8d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Non Smoking, Pool View 8.0 Very good 1 review - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) ## About the area Located in Playa del Carmen, Ocean Riviera Paradise All Inclusive is on the beach. El Camaleón Mayakoba Golf Course and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Tres Rios Ecopark. Travelling with kids? Consider Xcaret Eco Theme Park and Temazcal Natura. Looking to get your feet wet? Scuba diving and snorkelling adventures can be found near the property. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.66644%2C-87.03495&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NqU68R_8Y6x6LN9KTBn2aNEQ1Xg=) Playa del Carmen, QROO ### What's nearby - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 9 min drive \- 3.5 miles - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 10 min drive \- 3.5 miles - ![Insel vor Playa del Carmen, Strand Maroma, Mexiko](https://images.trvl-media.com/place/6160476/b607290e-1d31-4b7f-a67d-1d4664ebefd7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Maroma Beach 17 min drive \- 9.6 miles - ![Xcaret Eco Theme Park featuring general coastal views, a luxury hotel or resort and a coastal town](https://images.trvl-media.com/place/6074370/fbcd4d30-631c-40d8-91ed-381f8d2bf281.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Xcaret Eco Theme Park 20 min drive \- 10.9 miles - Playa Xcalacoco 9 min walk \- 0.5 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 46 min drive ### Restaurants - Amaranto 5 min walk - Mike’s Coffee 19 min walk - Piano Bar 20 min walk - El Templo 16 min walk - Fresco Bar 14 min walk ## About this property ### Ocean Riviera Paradise All Inclusive Luxury all-inclusive property near Quinta Avenida Take advantage of free water park access, a nightclub and a bowling alley at Ocean Riviera Paradise All Inclusive. This property is a great place to bask in the sun with a beachfront location and beach volleyball. Treat yourself to reflexology, a Thai massage or a manicure/pedicure at Despacio, the on-site spa. At the 11 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and French cuisine. Enjoy the 24-hour gym, as well as activities, such as basketball and volleyball. In addition to 4 swim-up bars and 4 poolside bars, guests can connect to free in-room WiFi. Additional perks include: - 5 outdoor pools and a children's pool, along with 4 swim-up bars, sunloungers and pool umbrellas - Free self-parking - 3 outdoor tennis courts, babysitting (surcharge) and meeting rooms - Luggage storage, a 24-hour front desk and tour/ticket information - Guest reviews speak highly of the pool, helpful staff and location Room features All 782 rooms have comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches such as free stocked minibars and free WiFi. Guest reviews highly rate the cleanliness rooms at the property. Extra amenities include: - Free toiletries and hairdryers - 40-inch LED TVs with satellite channels - LED light bulbs, coffee/tea makers and ceiling fans ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks and beverages included Room service during certain hours In-room minibar (all beverages included) ### Activities and facilities/equipment All on-site activities and use of facilities and equipment are included. ### Water activities Scuba-diving lessons ### Land activities Fitness facilities Tennis Volleyball ### Entertainment On-site entertainment and activities Access to on-site nightclubs ### Awards and affiliations Eco-certified property This property participates in Biosphere – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Indoor pool, 12 outdoor pools, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/8c15dae5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Riviera Princess - 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Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - 10 bars/lounges - 11 restaurants - 4 poolside bars - 4 swim-up bars - A coffee shop/cafe - Couples/private dining - Private picnics - Snack bar/deli ### Restaurants on site - Amaranto - Blue Moon - La Locanda - Ruta 66 - Sakura ### Things to do - 24-hour gym - 3 outdoor tennis courts - 5 outdoor pools - Arcade/game room - Basketball - Beach volleyball - Billiards/pool table - Bowling alley - Children's pool - Free children's club - Free water park - Full-service spa - Hot tub - Nightclub - Outdoor pool (guest access) - Playground - Shopping - Stereo - Table tennis - TV in common areas ### Family friendly - 5 outdoor pools - Arcade/game room - Babysitting (surcharge) - Bowling alley - Children's pool - Free children's club - Free supervised activities for children - Free water park access - Grocery/convenience store - Laundry facilities - Lifeguards on site - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - Business centre - Computer station - Meeting rooms ### Outdoors - Garden - On the beach - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Couples treatment rooms - Facials - Hot stone massages - Hot tub - Manicures/pedicures - Reflexology - Sauna - Spa open daily - Steam room - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Magnifying mirror - No lift ### More - 4 buildings - 4 floors - At least 80% lighting from LEDs - Built in 2016 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Lifeguards - Local artist showcase - Mediterranean architecture - Mosquito nets - Reception hall - Smoke-free property - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Towels provided ### Entertainment - 40-inch LED TV with satellite channels ### Food and drink - Coffee/tea maker - Free bottled water - Free stocked minibar - Limited room service ### More - Air conditioning (climate-controlled) - Ceiling fan - Desk - Energy-saving switches in guestrooms - Laptop-compatible safe - LED lighting - Phone - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 5:30 AM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 3.29 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates) This property accepts credit cards, debit cards and cash This property uses a grey water recycling system Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 8:00 AM to 8:00 PM A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December Only registered guests are allowed in the guestrooms ### Property is also known as Ocean Riviera Eden beach All Inclusive Playa del Carmen Ocean Riviera Eden beach All Inclusive Ocean Riviera Eden beach Playa del Carmen Ocean Riviera Paradise All Inclusive All-inclusive property Ocean Riviera Paradise All Inclusive Playa del Carmen Ocean Riviera Paradise All Inclusive All-inclusive property Ocean Riviera Paradise All Inclusive Playa del Carmen Ocean Riviera Eden by the beach All Inclusive All-inclusive property Ocean Riviera Paradise All Inclusive Ocean Riviera Paradise Eden by the beach All Inclusive ## Frequently asked questions ### Does Ocean Riviera Paradise All Inclusive have a pool? ### How much does it cost to stay at Ocean Riviera Paradise All Inclusive? ### Is Ocean Riviera Paradise All Inclusive pet-friendly? ### How much is parking at Ocean Riviera Paradise All Inclusive? ### What time is check-in at Ocean Riviera Paradise All Inclusive? ### What time is check-out at Ocean Riviera Paradise All Inclusive? ### Are there all-inclusive benefits at Ocean Riviera Paradise All Inclusive? ### Where is Ocean Riviera Paradise All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Ocean Riviera Paradise All Inclusive Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.6 Amenities ### 8.6 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 1,471 8 - Good 714 6 - Okay 357 4 - Poor 172 2 - Terrible 147 ## Reviews Verified ### 8/10 Good #### Duane 21 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff! ##### Duane Stayed 5 nights in Mar 2026 Verified ### 10/10 Excellent #### Maurilus 9 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was perfect the rooms were amazing the staff were so attentive so many food options and Ariz helped us through it all she made the stay such an experience ##### Maurilus Stayed 2 nights in Mar 2026 Verified ### 10/10 Excellent #### Owen 11 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was great, cool swim-up room. ##### Owen Stayed 5 nights in Mar 2026 Verified ### 10/10 Excellent #### shaun 12 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Would highly recommend this place. Multiple pools bars everywhere amazing food plenty of selection. Great coffee shop, plenty of things to do. ![](https://a.travel-assets.com/ugc/hotel-reviews/7bfb6b32-4b24-489c-a50d-b7a46b68a3e8-1773327440513.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### shaun Stayed 7 nights in Mar 2026 Verified ### 8/10 Good #### Fernando 16 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great all-inclusive resort. Perfect for families with young kids. The staff always gives great service. Overall, the food and restaurants are good. We had a great time. ##### Fernando Stayed 5 nights in Mar 2026 Verified ### 10/10 Excellent #### Muna Arinze 20 Mar 2026 Liked: Cleanliness, staff & service, property conditions & facilities Great service all around! ##### Muna Arinze Stayed 7 nights in Mar 2026 Verified ### 8/10 Good #### mervin 25 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Room are spacious, lots of restaurants, staff very friendly and courteous ##### mervin Stayed 4 nights in Feb 2026 Verified ### 8/10 Good #### Lyndsay 16 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely beautiful property, loved the walk from the main square to the beach. Beach was great, the option of an ocean swim to a pool swim was perfect! Pools were clean and very nice. Rooms were beautiful, so spacious and well kept. ##### Lyndsay Stayed 6 nights in Mar 2026 Verified ### 8/10 Good #### Daniel 21 Mar 2026 Liked: Cleanliness, staff & service, amenities good food ##### Daniel Stayed 6 nights in Mar 2026 Verified ### 10/10 Excellent #### maryam 15 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff, food was good especially buffet had so many choices, great resort ##### maryam Stayed 6 nights in Feb 2026 Verified ### 10/10 Excellent #### Valerie 2 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing view and location and staff went above and beyond. They made my stay amazing and completely personalized it for me! ##### Valerie Stayed 5 nights in Feb 2026 Verified ### 10/10 Excellent #### Nick 12 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Booked the junior sweet they upgraded us to the swim up room for free great resort ##### Nick Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Roushtika 10 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Highly recommended. Nice staff, clean room, great pools, awesome activities for all ages from morning to night. ##### Roushtika Stayed 4 nights in Mar 2026 Verified ### 10/10 Excellent #### Jonathan 16 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Resort and rooms were very clean. Staff were friendly and helpful. Lots of pools to choose from. Great food options. A large resort with lots of walking but a trolley available if you didn’t want to walk. ##### Jonathan Stayed 7 nights in Mar 2026 Verified ### 10/10 Excellent #### Joseph 17 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities The rooms were very clean well taken care of and very spacious. The staff was courteous and helpful. We had a wonderful stay. ![Spacious room for 4.](https://a.travel-assets.com/ugc/hotel-reviews/135cf809-72e4-4d10-b07d-7e85d33b5c0e-1771352678630.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Joseph Stayed 6 nights in Feb 2026 Verified ### 10/10 Excellent #### aziz 28 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities My stay was excellent. The room was spotless, the staff provided consistently friendly service, and the amenities were impressive. The food options for both on-site' buffet and in the reserved restaurants were high quality and made the experience even better. ##### aziz Stayed 5 nights in Feb 2026 Verified ### 10/10 Excellent #### Roxanne 3 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This resort was amazing! My boyfriend and I spent 8 days here and loved it! They have great entertainment every day/night and the food at the restaurants is actually VERY good. The staff is super kind and very helpful. We have zero complaints about this place! ![](https://a.travel-assets.com/ugc/hotel-reviews/587d962c-bf50-4c2f-bbc0-f64714fdf622-1772505877122.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e44110f5-9ffb-4e14-b0d8-073b0c5abd0c-1772505875452.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/aeb992b9-424f-47a6-a2cb-06d8bbdca88d-1772505877067.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/351d5d36-b887-4394-b37e-ba666e01b738-1772505878231.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Roxanne Stayed 7 nights in Feb 2026 Verified ### 10/10 Excellent #### BRENT 2 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities We loved our stay at this resort. Friendly staff and fantastic amenities (highly recommend for children). Food was generally excellent. ##### BRENT Stayed 7 nights in Jan 2026 Verified ### 10/10 Excellent #### Joel 3 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great resort to stay, I had Gabriella help me out with booking and setting up some extra amentities. Also Ariz and Yhara helped me every step of the way with some recommendations, service, and reservations at the resturants (which were all very good). Very great staff and everyone is so nice! Definitely recommend going here!! ##### Joel Stayed 3 nights in Feb 2026 Verified ### 10/10 Excellent #### Yu Iey 3 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities The staffs are very friendly and helpful. The food is great too. ##### Yu Iey Stayed 5 nights in Jan 2026 Verified ### 10/10 Excellent #### Gail Ann 5 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a great resort. We enjoyed everything. We were in the Privilege section in a swim out room. We really enjoyed the Privilege lounge open from 7 am - 11 pm where you can enjoy breakfast, lunch, dinner and snacks. It’s a great resort. ##### Gail Ann Stayed 7 nights in Feb 2026 Verified ### 10/10 Excellent #### Luiz Carlos 23 Jan 2026 Liked: Cleanliness, property conditions & facilities Very nice Hotel, especially when you have kids. Great food and great staff. ##### Luiz Carlos Stayed 7 nights in Dec 2025 Verified ### 10/10 Excellent #### Gigi 27 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities I had a wonderful stay at this resort. The customer service was excellent — the staff were friendly and very helpful. The food was delicious with great variety. Everything was clean and well organized. I truly enjoyed my vacation and would definitely come back! ##### Gigi Stayed 5 nights in Feb 2026 Verified ### 10/10 Excellent #### Norman 26 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Great staff, food and entertainment. Very clean resort. Good for families with kids of all ages. ##### Norman Stayed 7 nights in Jan 2026 Verified ### 10/10 Excellent #### Luisa 14 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was amazing and very spacious with lots of extra amenities. The food at the restaurants was delicious. All the staff was extremely courteous, helpful and friendly. ##### Luisa Stayed 6 nights in Feb 2026 ### Expedia's Latest Trends ### Hotels > - [Grand Palladium Colonial Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Colonial-Resort-Spa-All-Inclusive.h2802513.Hotel-Information) > - [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > - [Excellence Riviera Cancun - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Riviera-Cancun-Adults-Only-All-Inclusive.h1120449.Hotel-Information) > - [Barcelo Maya Grand](https://www.expedia.co.uk/Xpu-Ha-Hotels-Barcelo-Maya-Grand-Resort.h36196998.Hotel-Information) > - [Desire Riviera Maya Resort, Couples Only - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Desire-Riviera-Maya-Resort-All-Inclusive-Couples-Only.h920528.Hotel-Information) > - 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