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Ocean Riviera Paradise All Inclusive

Star Rating
4 out of 5

Photo gallery

Featured image
On the beach, beach volleyball
On the beach, beach volleyball
On the beach, beach volleyball
5 outdoor pools

Guest reviews

3.9 out of 5 Good
988 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
All-inclusive
Air conditioning
Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Crta. Federal Cancún Chetumal, km 296, Manzana 020, Lote 007-1 Xcalacoco, Playa del Carmen, QROO

Explore the area

Popular LocationEl Camaleon Mayakoba Golf Course8 min drive
Popular LocationGrand Coral Golf Riviera Maya16 min drive
Popular LocationPunta Esmeralda Beach23 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)48 min drive

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About this area

Playa del Carmen

Located in Playa del Carmen, Ocean Riviera Paradise All Inclusive is next to a golf course and on the beach. Grand Coral Golf Riviera Maya and El Camaleon Mayakoba Golf Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Quinta Avenida and Plaza Las Americas. Travelling with kids? Don't miss Xplor Theme Park and Xcaret Eco Theme Park. Take the opportunity to explore the area for water adventures such as scuba diving.
Visit our Playa del Carmen travel guide
Map
View in a map
Popular Location

What's nearby

  • El Camaleon Mayakoba Golf Course - 8 min drive
  • Guadalupe Church - 9 min drive
  • Grand Coral Golf Riviera Maya - 16 min drive
  • Punta Esmeralda Beach - 23 min drive
  • Quinta Avenida - 23 min drive

Getting around

  • AirportCancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive

Restaurants

  • Blue Moon — 1 min walk
  • Amaranto — 1 min walk

About this property

Ocean Riviera Paradise All Inclusive

Upscale property on the beach, with 5 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Ocean Riviera Paradise All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 11 restaurants. All 974 rooms boast deep soaking bathtubs, and offer free WiFi and free minibar items. Sofa beds and room service (during limited hours) are standard, as are LED TVs with satellite channels.
Ocean Riviera Paradise All Inclusive offers 974 forms of accommodation with free minibar items and laptop-compatible safes. This accommodation is furnished with king sofa beds. LED televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Playa del Carmen resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

3 outdoor tennis courts and a complimentary water park are featured at the property. 5 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Despacio. Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

On-site entertainment and activities
Access to on-site clubs

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of European Holiday Home Association (EHHA - Europe)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Limited parking spaces

Food and drink

  • All buffet and à la carte meals, snacks and beverages included
  • 11 restaurants and 1 coffee shop/cafe
  • 3 poolside bars, 10 bars/lounges and 1 swim-up bar
  • Room service available

Things to do

  • 9 holes of golf
  • 5 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Bowling alley
  • Children's pool
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Nightclub
  • Playground
  • Shopping
  • Tennis
  • Volleyball

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Bowling alley
  • Children's pool
  • Dry-cleaning service
  • Free children's club
  • Free supervised childcare/activities
  • Free water park access
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - swedish
  • Massage - Thai
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • 2 casino gaming tables
  • 4 casino slot machines
  • Casino (228 square feet of space)
  • Casino VIP room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Ceiling fan
  • King sofa bed

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in between 3:00 PM and 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children 2 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.40 per accommodation, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
Ocean Riviera Paradise All Inclusive All-inclusive property
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Frequently asked questions

Can I cancel my reservation for free at Ocean Riviera Paradise All Inclusive and receive a full refund?
Yes, Ocean Riviera Paradise All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Ocean Riviera Paradise All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
Does Ocean Riviera Paradise All Inclusive have a pool?
Yes, this property has 5 outdoor pools and a children's pool.
Is Ocean Riviera Paradise All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Ocean Riviera Paradise All Inclusive?
Self-parking is free at this property.
What time is check-in at Ocean Riviera Paradise All Inclusive?
Check-in is from 3:00 PM to 5:30 AM. Late check-in is available during limited hours.
What time is check-out at Ocean Riviera Paradise All Inclusive?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Are there all-inclusive benefits at Ocean Riviera Paradise All Inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include tennis, volleyball, scuba-diving lessons and more.
Where is Ocean Riviera Paradise All Inclusive located?
Located in Playa del Carmen, this beachfront resort is next to a golf course and within 3 mi (5 km) of Grand Coral Golf Riviera Maya, El Camaleon Mayakoba Golf Course and Punta Esmeralda Beach. Playa 88 is 2.7 mi (4.3 km) away.
3.9
Good
988 reviews
5 - Excellent
407
4 - Good
306
3 - Okay
133
2 - Poor
79
1 - Terrible
63

4.2/5

Cleanliness

3.9/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent the resort took great caution for covid prevention safety was a priority great vacation experience!!!
Stayed 9 nights in Sep 2020

1/5 Terrible

Stayed 5 nights in Sep 2020

4/5 Good

Stayed 6 nights in Sep 2020

4/5 Good

Travelled with family, Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay our kids loved the water park . Of course a little bit different because of pandemic but everything went well.
Stayed 11 nights in Aug 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed here sept 2020.. facility was very clean, and everyone was very helpful when we had questions.. I loved it!!!!
Stayed 3 nights in Sep 2020

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