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Ocean Riviera Paradise All Inclusive

Photo gallery for Ocean Riviera Paradise All Inclusive

Featured image
On the beach, beach volleyball
On the beach, beach volleyball
On the beach, beach volleyball
5 outdoor pools

Overview of Ocean Riviera Paradise All Inclusive

Ocean Riviera Paradise All Inclusive

4.5 out of 5

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Crta. Federal Cancún Chetumal, km 296, Manzana 020, Lote 007-1 Xcalacoco, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationEl Camaleon Mayakoba Golf Course8 min drive
  • Popular LocationGrand Coral Golf Riviera Maya13 min drive
  • Popular LocationPunta Esmeralda Beach18 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)48 min drive

Choose dates to view prices

About this area

Playa del Carmen

Located in Playa del Carmen, Ocean Riviera Paradise All Inclusive is next to a golf course and on the beach. El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those looking for area attractions can visit 3D Museum of Wonders and Yucatek Divers. Travelling with kids? Consider Xcaret Eco Theme Park and Xplor Theme Park. Take the opportunity to explore the area for water adventures such as scuba diving.
Visit our Playa del Carmen travel guideOpens in a new window
Map

What's nearby

  • El Camaleon Mayakoba Golf Course - 8 min drive
  • 28 de Julio Square - 8 min drive
  • Playa 88 - 10 min drive
  • Grand Coral Golf Riviera Maya - 13 min drive
  • Punta Esmeralda Beach - 18 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive

Restaurants

  • Blue Moon — 1 min walk
  • Amaranto — 1 min walk
  • Coco's Cabanas - 8 min walk
  • Fonda Argentina - 7 min drive
  • La Vagabunda - 7 min drive

About this property

Ocean Riviera Paradise All Inclusive

Upscale property on the beach, with 5 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Ocean Riviera Paradise All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 11 restaurants. All 974 rooms boast deep soaking bathtubs, and offer free WiFi and free minibar items. Sofa beds and room service are standard, as are LED TVs with satellite channels.
Ocean Riviera Paradise All Inclusive offers 974 forms of accommodation with free minibar items and laptop-compatible safes. This accommodation is furnished with king sofa beds. LED televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

3 outdoor tennis courts and a complimentary water park are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Despacio. Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Awards and affiliations

Green/Sustainable Property
This property participates in Biosphere, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of European Holiday Home Association (EHHA - Europe)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 11 restaurants and 1 coffee shop/cafe
  • 3 poolside bars, 10 bars/lounges and 1 swim-up bar
  • Room service available

Things to do

  • 9 holes of golf
  • 5 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Bowling alley
  • Children's pool
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Nightclub
  • Playground
  • Shopping
  • Tennis
  • Volleyball

Family friendly

  • 5 outdoor pools
  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised childcare/activities
  • Free water park access
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • 2 casino gaming tables
  • 4 casino slot machines
  • Casino (228 square feet of space)
  • Casino VIP room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • King sofa bed

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Similar properties

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Playa del Carmen
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4 star
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Guest rating 3.5+
Guest rating 3.5+
Washer and dryer
Washer and dryer
Family-friendly
Family-friendly
All-inclusive resort
All-inclusive resort
Pool
Pool

Policies

Check-in

Check-in from 3:00 PM - 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children 2 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.34 per accommodation, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards and cash

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
Ocean Riviera Paradise All Inclusive All-inclusive property
All-inclusive property Ocean Riviera Paradise All Inclusive
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Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 397 out of 987 reviews
5 - Excellent 40%
Rating 4 - Good. 291 out of 987 reviews
4 - Good 29%
Rating 3 - Okay. 135 out of 987 reviews
3 - Okay 14%
Rating 2 - Poor. 79 out of 987 reviews
2 - Poor 8%
Rating 1 - Terrible. 85 out of 987 reviews
1 - Terrible 9%

4.1/5

Cleanliness

3.9/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entertainment and activities were nice.
Stayed 7 nights in Sep 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my stay at the resort as i found the amenities, the shows, entertainment and most of all the staff to be exceptional. Whether I was walking the grounds, grabbing a bite to eat or relaxing by the pool the staff was polite, helpful, grest smile and a joy to be atound. Thank you for making my vacation so enjoyable!
Stayed 4 nights in Sep 2021

3/5 Okay

Travelled with partner
Disliked: Cleanliness
The place had a weird moldy smell to it. The outside entrance is one of the worst in the area. This does not look like a 5 star resort. They have raccoons and cats running around although they are not dangerous. I saw a roach in the buffet and a cat eating a large cockroach outside. The A/C barely works. The food was garbage. The restaurants didn’t require any reservations so it’s first come first serve. Long wait times and sometimes no seats at all. They closed at 1030 Would not recommend worst resort I have ever stayed at. I would give 2.5 -3 stars.
Stayed 3 nights in Sep 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Sep 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 4 nights in Sep 2021