Title: Grand Riviera Princess - All Inclusive Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Riviera Princess - All Inclusive Beachfront property with 9 restaurants and 12 outdoor pools ![Ping pong, music library](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/8e1b6e1b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/e77c40bb-724e-4b82-bd60-7d32b52e9eb6-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Exterior](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/bd834a62.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/w5748h3840x5y0-712e2035.jpg?impolicy=resizecrop&rw=297&ra=fit) ![On the beach, white sand, sun-loungers, beach umbrellas](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/cf796fcd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grand Riviera Princess - All Inclusive offers luxury in a shopping district. Guests enjoy international dishes at nine restaurants, facials and hydrotherapy at the spa, or relax on white sand with beach bars and loungers. Visitors love the dining variety, pools, and free WiFi. VIP Access 8.0 Very good ## Popular amenities - - Hot tub - Bar - All-inclusive - Breakfast included - Gym £139 includes taxes & fees 30 Oct - 31 Oct VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct 29 - Oct 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=2661557&PinnedHotelID=2661557&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=2661557&PinnedHotelID=2661557&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=2661557&PinnedHotelID=2661557&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=2661557&PinnedHotelID=2661557&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=2661557&PinnedHotelID=2661557&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=2661557&PinnedHotelID=2661557&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2661557&PinnedHotelID=2661557&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2661557&PinnedHotelID=2661557&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Room | Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/cb8e65c2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room ### Highlights Furnished balcony Private indoor hot tub Air conditioning Free rollaway/extra beds Free minibar items Flat-screen TV Ceiling fan Blackout curtains - 640 sq ft - Sleeps 5 ![Children’s theme room](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/33880e66.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 7.0 Good 24 reviews ### Highlights Furnished balcony Private indoor hot tub Air conditioning Free rollaway/extra beds Free cots/infant beds Free minibar items Flat-screen TV Separate bedroom - 635 sq ft - 1 bedroom - Sleeps 5 ![Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/260fea67.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Super Saver 7.8 Good 6 reviews ### Highlights Furnished balcony Private indoor hot tub Air conditioning Free rollaway/extra beds Free minibar items Ceiling fan Blackout curtains Separate bath and shower - 597 sq ft - Sleeps 4 - 2 Double Beds and 1 Single Sofa Bed ![Deluxe Room, Garden View | Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/07b1a916.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Garden View 7.8 Good 204 reviews ### Highlights Furnished balcony Private indoor hot tub Air conditioning Free rollaway/extra beds Free cots/infant beds Free minibar items Flat-screen TV Blackout curtains - 597 sq ft - Sleeps 4 - 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed ![Deluxe Room, Pool Access (Pool View) | Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/ecaa3e24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Pool Access (Pool View) 7.8 Good 26 reviews ### Highlights Furnished balcony Private indoor hot tub Air conditioning Free rollaway/extra beds Free minibar items Flat-screen TV Ceiling fan Blackout curtains - 597 sq ft - Sleeps 3 - 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed ![Suite (with 2 Jacuzzies) | Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/b983a3c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (with 2 Jacuzzies) 7.4 Good 26 reviews ### Highlights Furnished balcony Private outdoor hot tub Air conditioning Free rollaway/extra beds Free cots/infant beds Free minibar items Flat-screen TV Pillow menu - 640 sq ft - Sleeps 4 - 2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed ![Suite With Jacuzzi and Outdoor Shower | Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/1d101cae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite With Jacuzzi and Outdoor Shower 9.4 Exceptional 11 reviews ### Highlights Furnished balcony Private indoor hot tub Air conditioning Free rollaway/extra beds Free minibar items LED TV Pillow menu Blackout curtains - 700 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3210000/3205200/3205175/abc6427c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Royal Haciendas All Inclusive Corasol - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,829 reviews £195 includes taxes & fees 30 Oct - 31 Oct [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information?chkin=2025-10-30&chkout=2025-10-31&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=977c9cd8-0ad2-4b06-b44e-ef41a4f1b893&top_cur=GBP) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/d643cec7.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Downtown Hotel - Curio Collection by Hilton Downtown Playa del Carmen - Pool - Spa - Pet-friendly - Free WiFi 8.8 Excellent 674 reviews £96 includes taxes & fees 30 Oct - 31 Oct [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Downtown-Hotel-Residences.h19138867.Hotel-Information?chkin=2025-10-30&chkout=2025-10-31&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=977c9cd8-0ad2-4b06-b44e-ef41a4f1b893&top_cur=GBP) Ad ![7 outdoor pools, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1970000/1966300/1966239/df1348bb_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Beach Hotel - Á la Carte All Inclusive The Fives - Pool - Hot tub - All-inclusive - Spa 8.2 Very good 1,000 reviews £286 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information?chkin=2025-11-3&chkout=2025-11-4&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=977c9cd8-0ad2-4b06-b44e-ef41a4f1b893&top_cur=GBP) Ad ![Outdoor pool, free pool cabanas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/102000000/101260000/101254700/101254610/3c4fe381_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Beachfront by The Fives Hotels - A la Carte All Inclusive Adults Only Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 106 reviews £475 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Beachfront-By-The-Fives-Hotels.h101254610.Hotel-Information?chkin=2025-11-3&chkout=2025-11-4&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=977c9cd8-0ad2-4b06-b44e-ef41a4f1b893&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.67301%2C-87.03412&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=uQgVjGYvtWlJMgDcy1QKGmI5bA0=) Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710 #### What's nearby - Playa Xcalacoco - 19 min walk - 1.0 mile - Gran Coyote Golf - 4 min drive - 1.6 miles - El Camaleón Mayakoba Golf Course - 6 min drive - 1.8 miles - Playa del Carmen Main Beach - 10 min drive - 5.3 miles - Punta Esmeralda Beach - 12 min drive - 3.3 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 41 min drive #### Restaurants - ‪Amaranto - ‬19 min walk - ‪Restaurante Hacienda - ‬13 min walk - ‪El Beso Pool Bar - ‬18 min walk - ‪Mike’s Coffee - ‬5 min drive - ‪Privilege Lounge - ‬18 min walk ## About this property ### Grand Riviera Princess - All Inclusive Luxury all-inclusive property near El Camaleón Mayakoba Golf Course A free breakfast buffet, a nightclub and 3 swim-up bars are just a few of the amenities provided at Grand Riviera Princess - All Inclusive . This property is a great place to bask in the sun with a beachfront location, 2 beach bars and sunloungers. Treat yourself to reflexology, a detox wrap or a body treatment at the on-site spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Fitness classes are offered at the health club; other things to do include basketball, beach volleyball and snorkelling. In addition to 3 poolside bars and a free daily manager's reception, guests can connect to free in-room WiFi. Additional perks include: - 12 outdoor pools and an indoor pool, along with 3 swim-up bars, free cabanas and sunloungers - Free self-parking - 6 outdoor tennis courts, a water park (surcharge) and babysitting (surcharge) - Multilingual staff, beach towels and outdoor furniture - Guest reviews speak highly of the dining options, beach locale and pool Room features All 674 rooms feature comforts, such as furnished balconies and air conditioning, in addition to perks, such as free stocked minibars and bathrobes. Guest reviews highly rate the cleanliness rooms at the property. More amenities include: - Bathrooms with separate baths/showers and free toiletries - Wardrobes/cupboards, coffee/tea makers and ceiling fans ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks and beverages included ### Activities and facilities/equipment All non-motorised water sports are included. ### Land activities Fitness facilities Football Tennis Volleyball ### Lessons/classes/games Aerobics Dancing ### Entertainment Access to on-site nightclubs On-site live performances ### Awards and affiliations Eco-certified property This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Similar properties ![View from property](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/d876d904.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean Riviera Paradise All Inclusive Playa del Carmen - 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Luxury Adults Only - All Suites Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,190 reviews £136 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=18722766&PinnedHotelID=18722766&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/980000/978300/978241/ea6910b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Reef Coco Beach Resort & Spa- Optional All Inclusive Luis Donaldo Colosio - Pool - Hot tub - All-inclusive - Spa 7.8 Good 1,017 reviews £134 includes taxes & fees 30 Oct - 31 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=978241&PinnedHotelID=978241&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/2000000/1160000/1151600/1151540/a3c28551.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,546 reviews £209 includes taxes & fees 30 Oct - 31 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=1151540&PinnedHotelID=1151540&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site ### Food and drink - Free buffet breakfast available daily 7 AM to 11:30 AM - 2 beach bars - 3 poolside bars - 3 swim-up bars - 9 bars/lounges - 9 restaurants - A coffee shop/cafe - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Restaurants on site - Buffet Verde - La Fondue - La Hacienda - La Vaquería - Mamma Mia ### Things to do - 12 outdoor pools - 6 outdoor tennis courts - Archery - Basketball - Beach volleyball - Billiards/pool table - Children's pool - Evening entertainment - Fitness classes - Free children's club - Full-service spa - Health club - Hot tub - Indoor pool - Kayaking - Music library - Nightclub - Playground - Sauna - Shopping - Snorkelling - Steam room - Table tennis - Tennis lessons - Water park ### Family friendly - 12 outdoor pools - Babysitting (surcharge) - Children's pool - Free children's club - Free supervised activities for children - Indoor pool - Laundry facilities - Lifeguards on site - Playground - Snack bar/deli - Water park (surcharge) ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 5 meeting rooms - 5,425 square feet of conference space ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Free pool cabanas - Garden - On the beach - Outdoor entertainment area - Outdoor furniture - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 15 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Outdoor treatment areas - Reflexology - Sauna - Spa open daily - Steam room - Swedish massages - Turkish bath ### Accessibility - No lift ### More - 3 floors - Banquet hall - Built in 2007 - Designated smoking areas - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Lifeguards - Reception hall - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Shampoo - Soap - Toilet paper - Towels provided ### Food and drink - Coffee/tea maker - Free bottled water - Free stocked minibar ### More - Air conditioning (climate-controlled) - Ceiling fan - Desk - Iron/ironing board - Phone - Safe - Window screens ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: USD 50 ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Late check-out fee: USD 50 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property uses eco-friendly cleaning products Noise-free guestrooms cannot be guaranteed Safety features at this property include a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 8:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Construction is underway at a neighbouring building and there may be noise disturbance from the construction work ### Property is also known as Grand Riviera Princess All Suites All Inclusive Playa del Carmen Riviera Princess Suites Inclu ## Frequently asked questions ### Does Grand Riviera Princess - All Inclusive have a pool? > Yes, this property has an indoor pool, 12 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM. ### How much does it cost to stay at Grand Riviera Princess - All Inclusive ? > As of 29 Oct 2025, prices found for a 1-night stay for 2 adults at Grand Riviera Princess - All Inclusive on 30 Oct 2025 start from £138.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Grand Riviera Princess - All Inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Grand Riviera Princess - All Inclusive ? > Self-parking is free at this property. ### What time is check-in at Grand Riviera Princess - All Inclusive ? > Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Grand Riviera Princess - All Inclusive ? > Checkout is at noon. Late checkout is available for USD 50 (subject to availability). ### Are there all-inclusive benefits at Grand Riviera Princess - All Inclusive ? > Yes, the property is all-inclusive. All food and drinks are included, and activities include football, tennis, volleyball and more. ### Where is Grand Riviera Princess - All Inclusive located? > Located in Playa del Carmen, this beachfront property is in the entertainment district and within 3 mi (5 km) of Playa Xcalacoco, El Camaleón Mayakoba Golf Course and Punta Esmeralda Beach. Gran Coyote Golf and Chun-Zumbul (diving site) are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Riviera Princess - All Inclusive Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 2,064 8 - Good 1,056 6 - Okay 613 4 - Poor 286 2 - Terrible 308 ### 8.6/10 Cleanliness ### 8.4/10 Staff & service ### 8.2/10 Amenities ### 8.0/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 10/10 Excellent #### Clarence 30 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great resort for families! ##### Clarence Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### shabnam 21 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities yes food buffe was great ,bar was good . ##### shabnam Stayed 5 nights in Oct 2025 ### 10/10 Excellent #### Lory 25 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great resort for families, they were under construction but that’s good because that means they are improving the property and adding more restaurants, stores etc ##### Lory Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Dillon 25 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Everything was absolutely amazing! The shops, the staff, food etc. Was my girlfriends first time ever in Mexico & mine in a couple years, it couldn’t have been better ##### Dillon Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Glyndda 20 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities The is big and very easy access to the bar and nice coz there are pool activities as well ##### Glyndda Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Erika 18 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property ##### Erika Stayed 4 nights in Oct 2025 ### 8/10 Good #### Liza 22 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautufil hotel ![](https://a.travel-assets.com/ugc/hotel-reviews/6493806b-7e26-4396-a681-42a317db816e-1761143681740.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/60b8dc57-aeab-429f-9cb7-5837b11c31db-1761143694902.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/38114040-7de9-4089-8b2c-f9322249d982-1761143697840.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Liza Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Laura 26 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo excelente! ##### Laura Stayed 1 night in Oct 2025 ### 8/10 Good #### Sophie 13 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was great to have access to a clean and private beach ##### Sophie Stayed 1 night in Oct 2025 ### 8/10 Good #### Beata 17 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice resort, friendly staff, good food, nice pools, nice beach. ##### Beata Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Rosana 23 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed 4 days . The staff is amazing, everyone will greet you and offer to help if you needed it, the hotel is under construction but there’s plenty of pools to use and the buffet options did not disappoint. We had a great time, definitely will be back ##### Rosana Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Lisnely Cruz 18 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was such a great place. Very clean and the staff were amazing. Big thank you to Mr. Lorenzo, Daniel and Javier for the great service and customer service they provided the 7 days we were there. ##### Lisnely Cruz Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### William 14 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were exceptional ##### William Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Gabriela 14 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and relaxing ##### Gabriela Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Susan 27 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great beach area, wonderful pools and swim up bars. Good food and drinks ##### Susan Stayed 9 nights in Sep 2025 ### 10/10 Excellent #### Joel 5 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved the spa, it made me feel like I was on an island. Food was great and I couldn’t stay away from the buffet and restaurants. ##### Joel Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Ronald 7 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great staff like family ##### Ronald Stayed 7 nights in Sep 2025 ### 8/10 Good #### Paola 17 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Guess service was incredible … Room service was worth the price…. Property was well kept ##### Paola Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Luis 30 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room we stayed was excellent. The staff was super friendly and attentive. The entertainment was great ##### Luis Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Gabriela 20 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Gabriela Stayed 8 nights in Oct 2025 ### 10/10 Excellent #### José 1 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was excellent. ##### José Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Tina 4 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities BEAUTIFUL PROPERTY &FRIENDLY STAFF ##### Tina Stayed 6 nights in Sep 2025 ### 8/10 Good #### Mark Anthony 23 Oct 2025 Liked: Cleanliness, staff & service, amenities Buffet was great and friendly service. Half the property was closed due to renovation and half the places to eat were not open. ##### Mark Anthony Stayed 7 nights in Oct 2025 ### 6/10 Okay #### Trista 22 Oct 2025 Liked: Cleanliness Disliked: Property conditions & facilities Only 2 restaurants were open and were booked the entire stay so had to eat buffet for all meals. ##### Trista Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Alejandro Lazaro 9 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was clean and staff was friendly ##### Alejandro Lazaro Stayed 3 nights in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Ocean Coral & Turquesa All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Ocean-Coral-Turquesa-All-Inclusive.h1823032.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.co.uk/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Haven Riviera Cancun - All Inclusive - Adults Only](https://www.expedia.co.uk/Cancun-Hotels-Haven-Riviera-Cancun-Resort-SPA-All-Inclusive-Adults-Only.h23092201.Hotel-Information) > > [Grand Palladium Select Costa Mujeres - 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