Title: Grand Riviera Princess - All Inclusive Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=601751&destination=Playa+del+Carmen%2C+Quintana+Roo%2C+Mexico&selected=2661557&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Riviera Princess - All Inclusive Unwind with fitness classes by day then dance under stars near your favorite swim-up bar. Find blissful moments at this tropical oasis where culinary delights meet turquoise waves. ## Photo gallery for Grand Riviera Princess - All Inclusive ![Indoor pool, 12 outdoor pools, free pool cabanas, pool umbrellas - Grand Riviera Princess - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/8c15dae5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video - submitted by Alyssa Knight Studio](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/e77c40bb-724e-4b82-bd60-7d32b52e9eb6-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Exterior - Grand Riviera Princess - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/60e94154.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Grand Riviera Princess - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/291e7c00.jpg?impolicy=resizecrop&rw=297&ra=fit) ![On the beach, white sand, sun-loungers, beach umbrellas - Grand Riviera Princess - All Inclusive (Playa del Carmen)](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/61435e82.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grand Riviera Princess - All Inclusive offers luxury in a shopping district. Guests enjoy international dishes at nine restaurants, facials and hydrotherapy at the spa, or relax on white sand with beach bars and loungers. Visitors love the dining variety, pools, and free WiFi. ## Reviews 8.0 Very good ## Popular amenities - Hot tub - Breakfast included - All-inclusive - Spa - Parking included £181 includes taxes & fees 6 Apr - 7 Apr ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=2661557&PinnedHotelID=2661557&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-14&endDate=2026-03-15&selected=2661557&PinnedHotelID=2661557&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=2661557&PinnedHotelID=2661557&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=2661557&PinnedHotelID=2661557&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=2661557&PinnedHotelID=2661557&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=2661557&PinnedHotelID=2661557&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=2661557&PinnedHotelID=2661557&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=2661557&PinnedHotelID=2661557&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 3+ beds 1 bed Showing 8 of 8 rooms ### View all photos for Family Club Pool Access ![Family Club Pool Access | Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/1e59d3a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Club Pool Access ### Highlights Furnished balcony Private indoor hot tub Air conditioning Free minibar items Flat-screen TV Separate bedroom Ceiling fan Blackout curtains - 640 sq ft - 1 bedroom - Sleeps 5 - 2 Double Beds ### View all photos for Family Club Deluxe ![Family Club Deluxe | Children’s theme room](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/33880e66.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Club Deluxe 7.0 Good 24 reviews ### Highlights Furnished balcony Private indoor hot tub Air conditioning Free minibar items Flat-screen TV Separate bedroom Ceiling fan Blackout curtains - Garden view - 635 sq ft - 1 bedroom - Sleeps 5 - 1 King Bed and 1 Single Bunk Bed OR 2 Double Beds and 1 Single Sofa Bed ### View all photos for Super Saver ![Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/02b9742a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Super Saver 7.8 Good 6 reviews ### Highlights Furnished balcony Private indoor hot tub Air conditioning Free minibar items Blackout curtains Ceiling fan Bathrobes Hairdryer - Garden view - 597 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed and 1 Single Sofa Bed ### View all photos for Room ![Room | Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/078ada33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room ### Highlights Furnished balcony Private pool Air conditioning Free minibar items Flat-screen TV Separate bedroom Ceiling fan Blackout curtains - 484 sq ft - 1 bedroom - Sleeps 3 - 2 Double Beds OR 1 King Bed and 1 Single Sofa Bed ### View all photos for Deluxe Room, Garden View ![Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/32874495.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Garden View 7.8 Good 213 reviews ### Highlights Furnished balcony Private indoor hot tub Air conditioning Free minibar items Flat-screen TV Blackout curtains Ceiling fan Hairdryer - Garden view - 597 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed and 1 Single Sofa Bed ### View all photos for Deluxe Room, Pool Access (Pool View) ![Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/32874495.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Pool Access (Pool View) 7.8 Good 28 reviews ### Highlights Furnished balcony Private indoor hot tub Air conditioning Free minibar items Flat-screen TV Blackout curtains Ceiling fan Hairdryer - 597 sq ft - Sleeps 3 - 2 Double Beds OR 1 King Bed and 1 Single Sofa Bed ### View all photos for Platinum Suite ![Platinum Suite | Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/c8f36b35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Platinum Suite 7.4 Good 27 reviews ### Highlights Furnished balcony Private outdoor hot tub Air conditioning Free minibar items Flat-screen TV Pillow menu Ceiling fan Blackout curtains - 640 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed and 1 Single Sofa Bed ### View all photos for Laguna Villa Suite ![Laguna Villa Suite | Free minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2670000/2661600/2661557/d2313c69.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Laguna Villa Suite 9.4 Exceptional 12 reviews ### Highlights Furnished balcony Private indoor hot tub Air conditioning Free minibar items LED TV Pillow menu Ceiling fan Blackout curtains - 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Adults Only - All Inclusive Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 2,071 reviews £379 includes taxes & fees 1 Apr - 2 Apr [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information?chkin=2026-4-1&chkout=2026-4-2&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=f61fa8e0-eced-451e-ab14-5e0e63e4f32a&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) ## About the area Located in Playa del Carmen, Grand Riviera Princess - All Inclusive is in the entertainment district and on the beach. El Camaleón Mayakoba Golf Course and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Tres Rios Ecopark. Xcaret Eco Theme Park and Temazcal Natura are also worth visiting. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.67301%2C-87.03412&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=uQgVjGYvtWlJMgDcy1QKGmI5bA0=) Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710 ### What's nearby - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 10 min drive \- 4.4 miles - ![Insel vor Playa del Carmen, Strand Maroma, Mexiko](https://images.trvl-media.com/place/6160476/b607290e-1d31-4b7f-a67d-1d4664ebefd7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Maroma Beach 16 min drive \- 8.5 miles - ![Xcaret Eco Theme Park featuring general coastal views, a luxury hotel or resort and a coastal town](https://images.trvl-media.com/place/6074370/fbcd4d30-631c-40d8-91ed-381f8d2bf281.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Xcaret Eco Theme Park 21 min drive \- 10.9 miles - Playa Xcalacoco 19 min walk \- 1.0 mile - El Camaleón Mayakoba Golf Course 5 min drive \- 1.8 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 41 min drive ### Restaurants - Amaranto 19 min walk - Mike’s Coffee 5 min drive - Piano Bar 5 min drive - Fresco Bar 18 min walk - El Beso Pool Bar 18 min walk ## About this property ### Grand Riviera Princess - All Inclusive Luxury all-inclusive property near El Camaleón Mayakoba Golf Course A free breakfast buffet, free water park access and a nightclub are just a few of the amenities provided at Grand Riviera Princess - All Inclusive . This property is a great place to bask in the sun with a beachfront location, 2 beach bars and sunloungers. Treat yourself to hydrotherapy, a Swedish massage or a body wrap at the on-site spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Fitness classes are offered at the health club; other things to do include volleyball, archery and basketball. In addition to 3 swim-up bars and 3 poolside bars, guests can connect to free in-room WiFi. Additional perks include: - 12 outdoor pools and an indoor pool, along with 3 swim-up bars, free cabanas and sunloungers - Free self-parking - 6 outdoor tennis courts, babysitting (surcharge) and 5 meeting rooms - Coffee/tea in reception, ATM/banking services and a gift shop - Guest reviews speak highly of the dining options, beach locale and pool Room features All 674 rooms feature comforts, such as furnished balconies and air conditioning, in addition to perks, such as free stocked minibars and bathrobes. Guest reviews highly rate the cleanliness rooms at the property. More amenities include: - Bathrooms with separate baths/showers and free toiletries - Wardrobes/cupboards, coffee/tea makers and ceiling fans ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks and beverages included ### Activities and facilities/equipment All non-motorised water sports are included. ### Land activities Fitness facilities Football Tennis Volleyball ### Lessons/classes/games Aerobics Dancing ### Entertainment Access to on-site nightclubs On-site live performances ## Similar properties ![On the beach, white sand, free beach shuttle, free beach cabanas](https://images.trvl-media.com/lodging/50000000/49270000/49260300/49260249/fe2becd0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Sunset Princess - All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.4 Very good 164 reviews £182 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=49260249&PinnedHotelID=49260249&HadPinnedHotel=true®ionId=-1&adults=2) ![Free minibar, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/16000000/15100000/15100000/15099903/d595874f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean Riviera Paradise All Inclusive Playa del Carmen - 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Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 1,683 reviews £288 includes taxes & fees 13 Apr - 14 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=78784531&PinnedHotelID=78784531&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=2661557&PinnedHotelID=2661557&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2661557,49260249,15099903,7731297,919643) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - Limited on-site self parking ### Food and drink - Free buffet breakfast available daily 7 AM to 11:30 AM - 10 restaurants - 15 bars/lounges - 2 beach bars - 3 poolside bars - 3 swim-up bars - A coffee shop/cafe - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Restaurants on site - Buffet Verde - Grill Restaurant - Internacional Restaurant - Italian Restaurant - Mexican Restaurant ### Things to do - 12 outdoor pools - 6 outdoor tennis courts - Archery - Basketball - Beach volleyball - Billiards/pool table - Children's pool - Evening entertainment - Fitness classes - Free children's club - Free water park - Full-service spa - Health club - Hot tub - Indoor pool - Music library - Nightclub - Playground - Sauna - Shopping - Splash pad - Steam room - Table tennis - Tennis lessons ### Family friendly - 12 outdoor pools - Babysitting (surcharge) - Children's pool - Free children's club - Free supervised activities for children - Free water park access - Indoor pool - Laundry facilities - Lifeguards on site - Playground - Snack bar/deli - Splash pad ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 5 meeting rooms - Conference centre (5,425 square foot of space) ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Free pool cabanas - Garden - On the beach - Outdoor entertainment area - Outdoor furniture - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - 15 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hot tub - Hydrotherapy - Manicures/pedicures - Outdoor treatment areas - Reflexology - Sauna - Spa open daily - Steam room - Swedish massages - Turkish bath ### Accessibility - No lift ### More - 3 floors - Banquet hall - Built in 2007 - Designated smoking areas - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Lifeguards - Reception hall - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Shampoo - Soap - Toilet paper - Towels provided ### Food and drink - Coffee/tea maker - Free bottled water - Free stocked minibar ### More - Air conditioning (climate-controlled) - Ceiling fan - Desk - Iron/ironing board - Phone - Safe - Window screens ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: USD 50 ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The property will be renovating from 10 February 2026 to 26 April 2026 (completion date subject to change). The following areas are affected: - Exterior During renovations, the property will make every effort to minimise noise and disturbance. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 3.30 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Late check-out fee: USD 50 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property uses eco-friendly cleaning products Noise-free guestrooms cannot be guaranteed Safety features at this property include a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 8:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Construction is underway at a neighbouring building and there may be noise disturbance from the construction work ### Property is also known as Grand Riviera Princess All Suites All Inclusive Playa del Carmen Riviera Princess Suites Inclu ## Frequently asked questions ### Does Grand Riviera Princess - All Inclusive have a pool? ### How much does it cost to stay at Grand Riviera Princess - All Inclusive ? ### Is Grand Riviera Princess - All Inclusive pet-friendly? ### How much is parking at Grand Riviera Princess - All Inclusive ? ### What time is check-in at Grand Riviera Princess - All Inclusive ? ### What time is check-out at Grand Riviera Princess - All Inclusive ? ### Are there all-inclusive benefits at Grand Riviera Princess - All Inclusive ? ### Where is Grand Riviera Princess - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grand Riviera Princess - All Inclusive Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 6.0 Location ### 8.4 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 2,119 8 - Good 1,063 6 - Okay 627 4 - Poor 289 2 - Terrible 307 ## Reviews ### 10/10 Excellent #### Ievgenii 10 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Wonderful place to visit. ##### Ievgenii Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Roger 30 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff was awesome ![](https://a.travel-assets.com/ugc/hotel-reviews/a860c0b2-d0f0-4226-99e7-085e7bb288c1-1769731906310.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Roger Stayed 3 nights in Jan 2026 ### 8/10 Good #### Diana 21 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities More or less everything was very good, the rooms are clean and cozy, the food in the restaurants and buffets is also delicious, the service staff is friendly. ![](https://a.travel-assets.com/ugc/hotel-reviews/79dc8948-d1b8-422e-be9d-9f43bb63a88a-1768966722650.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/db0b7b73-ffae-431a-89cc-0a2e452f009a-1768966721759.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Diana Stayed 9 nights in Dec 2025 ### 8/10 Good #### Keva 25 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff were very friendly and the room was lovely and clean. Lovely layout and place to be for a holiday. ##### Keva Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Michelle 26 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The grounds were beautifully maintained and the rooms were very comfortable and clean! Staying at this hotel certainly made our trip feel like a vacation where we could relax and breathe. ##### Michelle Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Dipanjan 14 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Rooms, staffs, services everything was great... ##### Dipanjan Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Miriam 8 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the resort so clean staff and rooms are another level everything was amazing! ![](https://a.travel-assets.com/ugc/hotel-reviews/f51402e7-f6e2-4262-8762-80083eec7790-1765206869135.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bece8bca-91bb-4274-9a00-4dd541ac624a-1765206870416.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/cea95f4f-decc-4b91-97db-01c3d3b2255f-1765206872850.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/77f5a743-d68c-4d47-b936-f248337ff2ff-1765206871828.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Miriam Stayed 3 nights in Nov 2025 ### 8/10 Good #### Cami 4 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities so much to do, food was excellent ##### Cami Stayed 7 nights in Nov 2025 ### 6/10 Okay #### Shawn 1 Feb 2026 Liked: Cleanliness Staff were great, room was cleaned everyday. Food was good, buffet’s were small. The restaurants were really good, pools were really cold. Hotel was under renovation, overall I would not book this resort again. ##### Shawn Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Lauren Nicole 16 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff were nothing but extremely pleasant. Super nice & accommodating. The rooms were immaculate. Even with all the renovations going on, we were still able to have an amazing vacation. Really top notch resort. ##### Lauren Nicole Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Ruth L 13 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities I had a great stay here! Staff was amazing, property was under renovations but still nice. Love the pools! Would stay again ##### Ruth L Stayed 6 nights in Sep 2025 ### 8/10 Good #### Audrea 28 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff were great. Room was so comfortable. Platinum was the move. The staff at platinum was the best part. ![Drinks amazing](https://a.travel-assets.com/ugc/hotel-reviews/5df9ce7f-420c-41db-b0bf-b675358f329b-1769614462609.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Spa a vibe](https://a.travel-assets.com/ugc/hotel-reviews/30bef33b-5119-43ff-96c2-e9153b6b5238-1769614463215.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The view ](https://a.travel-assets.com/ugc/hotel-reviews/52d8dba1-26d0-4d66-8728-9b1594008989-1769614463451.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Audrea Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Ken 19 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was our fourth time here. Enjoyed our holiday and swim out room. ##### Ken Stayed 9 nights in Dec 2025 ### 10/10 Excellent #### marcio busi da 23 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great resort. Glad i picked. Cannot go wrong with fantastic new rooms and overall cleanliness all around. ![](https://a.travel-assets.com/ugc/hotel-reviews/2ecfaec5-71b0-42a0-8678-320dc8e57fee-1766516510303.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/637b0b27-d9fc-470e-9259-f3cdbc0f8c82-1766516510473.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### marcio busi da Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Irina 1 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The place is excellent. Staff very friendly and helpful!!! Beautiful rooms and clean facilities!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/1b8f7b23-640b-4fb5-a67b-10cd2bd221d6-1764552337943.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/39774e20-a54f-4950-9edf-4fb1b3348819-1764552338094.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Irina Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### jennifer 13 Feb 2026 We traveled with 7 people ages 8 months - 46 years old. We had 2 deluxe rooms that connected to each other. We initially booked with Riviera but was relocated to Sunset because of construction on 1/2 the resort. Had option of 4 pools and beach for swimming including one kids pool and water slides. Food in buffet was average and we didn't eat at many of the restaurants ##### jennifer Stayed 7 nights in Feb 2026 ### 8/10 Good #### Elaina 31 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff is outstanding. The property is being renovated but was hardly noticeable except for the access to the beach. ![Main courtyard ](https://a.travel-assets.com/ugc/hotel-reviews/56b1a5e0-a85d-434a-adfa-8afd13cc2b32-1767142417944.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Platinum pool](https://a.travel-assets.com/ugc/hotel-reviews/78690043-a657-4c99-832b-6779c0f0752a-1767142418077.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Pool food ](https://a.travel-assets.com/ugc/hotel-reviews/39bc56ab-13f8-45de-b91f-13f811e21e56-1767142418465.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Swim up rooms ](https://a.travel-assets.com/ugc/hotel-reviews/c0760b2b-35a8-434d-9c6f-fa9d14246cd7-1767142418366.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Elaina Stayed 7 nights in Dec 2025 ### 8/10 Good #### Darlene 1 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Very clean recently renovated room. Consistently courteous friendly staff. Food at the a la carte restaurants and the buffets (especially the smaller buffet restaurant near the beach) was consistently very good. Lots of chairs at beach and pool. The resort made a big effort to clean up the beach of seaweed- there wasn’t much this time of year but they had staff raking it up every day. Overall the entire resort was very well maintained with lovely mature landscaping. ##### Darlene Stayed 8 nights in Jan 2026 ### 8/10 Good #### Timothy Jason 9 Nov 2025 Liked: Cleanliness, amenities Clean , staff were awesome !! ##### Timothy Jason Stayed 6 nights in Nov 2025 ### 8/10 Good #### Natalya A 14 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities I am satisfied with my stay at this resort, the rooms are clean after renovation, the staff is friendly, if you need anything, they always respond to your requests. ![](https://a.travel-assets.com/ugc/hotel-reviews/b146ee13-b4e3-4d46-b610-06102f22443b-1765732604138.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Natalya A ### 10/10 Excellent #### chadwick Louis 1 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities The resort was very clean. I was very impressed with the food choices and the quality of the food. All the staff was exceptionally friendly and helpful.. ##### chadwick Louis Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Teri Lynn 20 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Loved the swim up pools, but they were closed after our second day there for construction. Resort was amazing, staff were fabulous. We will be returning when the construction is complete. ##### Teri Lynn Stayed 7 nights in Nov 2025 ### 8/10 Good #### Inanca 5 Dec 2025 Liked: Cleanliness, staff & service Property is in renovation fave construction taking place ,overall hotel is clean staff friendly. Lots of pools beach clean ##### Inanca Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Katherine 16 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities All the staff were very friendly. The food was delicious. I loved my room where I could walk out into the pool anytime. I’ll be coming back again. ##### Katherine Stayed 7 nights in Dec 2025 ### 10/10 Excellent #### Belinda 11 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Whilst some renovations were happening, it did not detract from the overall experience. Staff couldn’t be more helpful, food was outstanding and all areas of the complex were immaculate. ![](https://a.travel-assets.com/ugc/hotel-reviews/88aab501-6594-4309-8e4b-007e5ed60e5d-1765458570231.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/550595aa-ad18-49b9-bdee-92c2556ccdb0-1765458567983.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f09a5255-12ca-4ecd-92a1-b9ac7a826cf0-1765458570716.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Belinda Stayed 7 nights in Nov 2025 ### Expedia's Latest Trends ### Hotels > - [Grand Palladium Colonial Resort & Spa All Inclusive](https://www.expedia.co.uk/Kantenah-Hotels-Grand-Palladium-Colonial-Resort-Spa-All-Inclusive.h2802513.Hotel-Information) > - [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > - [Excellence Riviera Cancun - 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