Title: Tú Paraiso privado - Lahun suites Playa del Carmen Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=601751&destination=Playa+del+Carmen%2C+Quintana+Roo%2C+Mexico&selected=48572070&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Tú Paraiso privado - Lahun suites Playa del Carmen Outdoor pool nestles amid greenery at this peaceful retreat near Playa del Carmen Main Beach, offering a perfect blend of relaxation and beach proximity ## Photo gallery for Tú Paraiso privado - Lahun suites Playa del Carmen ![Sun deck - Tú Paraiso privado - Lahun suites Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/49000000/48580000/48572100/48572070/7f52f734.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Master Suite | View from room - Tú Paraiso privado - Lahun suites Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/49000000/48580000/48572100/48572070/cf6ec5a9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Studio | In-room safe, individually furnished, blackout curtains - Tú Paraiso privado - Lahun suites Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/49000000/48580000/48572100/48572070/aae36504.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Tú Paraiso privado - Lahun suites Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/49000000/48580000/48572100/48572070/1b4c90bf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room - Tú Paraiso privado - Lahun suites Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/49000000/48580000/48572100/48572070/547c34f4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Tú Paraiso privado - Lahun suites offers a tranquil escape minutes from Playa del Carmen Main Beach and Mamitas Beach. Relax by the outdoor pool with sun loungers and umbrellas, or borrow bikes to explore. Enjoy amenities like luggage storage and concierge services. ## Reviews 8.4 Very good ## Popular amenities - Free Wi-Fi - Air-conditioning £58 includes taxes & fees 6 Apr - 7 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=48572070&PinnedHotelID=48572070&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=48572070&PinnedHotelID=48572070&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=48572070&PinnedHotelID=48572070&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=48572070&PinnedHotelID=48572070&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=48572070&PinnedHotelID=48572070&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=48572070&PinnedHotelID=48572070&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=48572070&PinnedHotelID=48572070&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=48572070&PinnedHotelID=48572070&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed City view Terrace Microwave Mini-fridge Showing 4 of 4 rooms ### View all photos for Deluxe Double Room ![In-room safe, individually furnished, blackout curtains](https://images.trvl-media.com/lodging/49000000/48580000/48572100/48572070/b4516d5b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room - 215 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Studio ![In-room safe, individually furnished, blackout curtains](https://images.trvl-media.com/lodging/49000000/48580000/48572100/48572070/c1c65796.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio - City view - 215 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Master Suite ![Dining room](https://images.trvl-media.com/lodging/49000000/48580000/48572100/48572070/24014bc4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite 10.0 Exceptional 1 review - City view - 797 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Master Suite Balcony ![Master Suite Balcony | Living area | Smart TV, Netflix, streaming services](https://images.trvl-media.com/lodging/49000000/48580000/48572100/48572070/f2f28e63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite Balcony - City view - 797 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ## You may also like Ad ![Premium Room, 1 King Bed, Ocean View, Corner | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/216887f2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Playa Del Carmen by IHG Downtown Playa del Carmen - 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Pool - Breakfast included - Free airport shuttle - Pet-friendly 9.2 Wonderful 1,095 reviews £87 includes taxes & fees 3 May - 4 May [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Residence-Inn-By-Marriott-Playa-Del-Carmen.h70558507.Hotel-Information?chkin=2026-5-3&chkout=2026-5-4&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=20949984-cb58-4741-b4f9-a7c13120c537&top_cur=GBP) Ad ![5 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/101000000/100120000/100114100/100114025/720ee448.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Jungala Hotel at VidantaWorld Riviera Maya Playa del Carmen - On private beach - Pool - Spa - Water slide 9.2 Wonderful 163 reviews £269 includes taxes & fees 30 Apr - 1 May [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Jungala-Park-Hotel-Riviera-Maya.h100114025.Hotel-Information?chkin=2026-4-30&chkout=2026-5-1&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=20949984-cb58-4741-b4f9-a7c13120c537&top_cur=GBP) Ad ![Aerial view](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/98000000/97870000/97861600/97861543/3c634c9f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Riviera Maya EDITION At Kanai Maroma - 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Adults only Playacar - Pool - All-inclusive - Spa - Parking included 8.6 Excellent 1,000 reviews £256 includes taxes & fees 1 May - 2 May [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information?chkin=2026-5-1&chkout=2026-5-2&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=20949984-cb58-4741-b4f9-a7c13120c537&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Lahun-Suites-By-Hospitality-Wellbeing.h48572070.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Lahun-Suites-By-Hospitality-Wellbeing.h48572070.Hotel-Information) ## About the area Located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, Tú Paraiso privado - Lahun suites Playa del Carmen is in the entertainment district. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular local attractions. Quinta Avenida and Playa del Carmen Maritime Terminal are two other places to visit that come recommended. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63160%2C-87.07008&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=kFRO05KyJXtMDXAd9d7pHmdQYDU=) Avenida 10 con calle 22, Centro, Playa del Carmen, QROO, 77710 ### What's nearby - ![Quinta Avenida](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 2 min walk \- 0.1 miles - ![Quinta Alegría Shopping Mall](https://images.trvl-media.com/place/601751/550db3d9-e979-4a7d-bea8-ef81728e4f57.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Alegría Shopping Mall 2 min walk \- 0.1 miles - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 8 min walk \- 0.5 miles - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 13 min walk \- 0.7 miles - Central Square 8 min walk \- 0.5 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 49 min drive ### Restaurants - McCarthy's Irish Pub 1 min walk - Señor Frogs 1 min walk - La Vagabunda 2 min walk - La Vaca Gaucha 2 min walk - Trattoria del Centro 2 min walk ## About this property ### Tú Paraiso privado - Lahun suites Playa del Carmen Hotel near Quinta Avenida Located close to Playa del Carmen Main Beach and Mamitas Beach, Tú Paraiso privado - Lahun suites Playa del Carmen has plenty to offer. Guests can connect to free in-room WiFi. Other perks include: - An outdoor pool, along with sunloungers and pool umbrellas - Bike hire, a lift and tour/ticket information - Smoke-free property, concierge services and luggage storage Room features All rooms are individually furnished, and include comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Extra conveniences in all rooms include: - Rainfall showers, hairdryers and shampoo - Smart TVs with Netflix, streaming services and digital channels - Wardrobes/cupboards, ceiling fans and daily housekeeping ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/1e2ccbee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free Wi-Fi - Air-conditioning 8.8 Excellent 1,891 reviews £39 includes taxes & fees 15 Apr - 16 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/16000000/15720000/15711400/15711343/c111e616.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Playa del Carmen Downtown Playa del Carmen - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 1,002 reviews £89 includes taxes & fees 5 Apr - 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17 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=4736075&PinnedHotelID=4736075&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/19000000/18820000/18816100/18816081/d31032e6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ame Hotel Boutique & Spa Downtown Playa del Carmen - Pool - Spa - Free Wi-Fi - Air-conditioning 8.4 Very good 79 reviews £54 includes taxes & fees 2 May - 3 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-02&endDate=2026-05-03&selected=18816081&PinnedHotelID=18816081&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=48572070&PinnedHotelID=48572070&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=48572070,92927360,15711343,61429896,48886018) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Things to do - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping on request ### Outdoors - Pool loungers - Pool umbrellas ### Accessibility - Lift ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Rainfall showerhead - Shower - Toilet paper - Towels provided ### Entertainment - Netflix - Smart TV with digital channels - Streaming services ### More - Air conditioning - Ceiling fan - Connecting rooms available - Individual furnishings - Iron/ironing board - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 7:00 PM Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions The front desk is open daily from 9:00 AM - 7:00 PM Front desk staffed during limited hours If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MXN 2000 per accommodation, per stay - A tax is imposed by the city: MXN 58.66 per accommodation, per night We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ## Frequently asked questions ### Does Tú Paraiso privado - Lahun suites Playa del Carmen have a pool? ### How much does it cost to stay at Tú Paraiso privado - Lahun suites Playa del Carmen ? ### Is Tú Paraiso privado - Lahun suites Playa del Carmen pet-friendly? ### How much is parking at Tú Paraiso privado - Lahun suites Playa del Carmen ? ### What time is check-in at Tú Paraiso privado - Lahun suites Playa del Carmen ? ### What time is check-out at Tú Paraiso privado - Lahun suites Playa del Carmen ? ### Where is Tú Paraiso privado - Lahun suites Playa del Carmen located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Tú Paraiso privado - Lahun suites Playa del Carmen Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.4 Amenities ### 8.6 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 29 8 - Good 6 6 - Okay 3 4 - Poor 2 2 - Terrible 5 ## Reviews Verified ### 10/10 Excellent #### Christopher 19 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities This place is amazing, very clean and friendly staff. A/C works great. Roof top pool is definitely a awesome way to cool off and look over the city of Playa Del Carmen. Definitely recommend! ##### Christopher Stayed 7 nights in Jun 2025 Verified ### 10/10 Excellent #### Trina 25 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My daughter lives in Playa del Carman and the hotel was everything we needed. It was great that we could cook some of our meals and hang out at the pool with our daughter. We come to Playa every year to visit our daughter and next year we for sure we will stay at your hotel again. The location was top notch and so close to everything like 5th, shopping, grocery and of course the beach. ##### Trina Stayed 8 nights in Sep 2024 Verified ### 10/10 Excellent #### Nathan 11 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Stayed 10 days for our honeymoon. I had asked the staff to decorate a little to make it special for my husband. They did exactly what I asked them to do and more. They we very friendly and quiet accommodating. Housekeeping made sure we had clean towels and beach towels daily. The area around was very safe and the restaurant down stairs was also very good. Would definitely stay here on our next visit to Playa Del Carmen. 10/10 ##### Nathan Stayed 10 nights in Jun 2025 Verified ### 8/10 Good #### Mateshri Devi 14 Sept 2025 Liked: Cleanliness, staff & service, amenities I stayed in Room 202 and really enjoyed my experience. The room was bright, airy, and comfortable, with a nice balcony and easy elevator access. It was well-equipped with everything I needed, including an iron, microwave, small fridge, and cutlery. The staff was very helpful and responsive throughout my stay. The building itself was very clean, and the rooftop pool was beautiful—a definite highlight. We did experience an issue with the cold water not working for two days, but it was eventually fixed. The only downside was the meter parking. It was sometimes hard to have enough coins, and unfortunately, we ended up with a parking ticket. Overall, it was a wonderful stay, and I would absolutely recommend it to anyone looking for a place close to the main strip. ##### Mateshri Devi Stayed 3 nights in Sep 2025 Verified ### 8/10 Good #### Ryan Joseph 4 Jan 2024 Liked: Cleanliness, amenities, property conditions & facilities My stay was good, room was clean and a good size. No hot water for showers though. Some of the other guests were very loud and rowdy which was easy to hear, thing walls. For the price point I would recommend to friends, great Mexican taco place under the complex. ##### Ryan Joseph Stayed 7 nights in Dec 2023 Verified ### 10/10 Excellent #### Jason 11 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location of this hotel couldn't be better. There are so many restaurants of all types, shops, the strip (quinta ave), the beach, all within easy walking distance. Our room had a fridge and microwave, a balcony and a comfortable bed. The staff was great, and the room was clean. The rooftop pool was also great for my son and I. Also we had no issue with hot water, contrary to some other reviews. I would definitely come back. Jan 2024. ##### Jason Stayed 3 nights in Jan 2024 Verified ### 2/10 Terrible #### Carrie 21 Jan 2024 Disliked: Staff & service, amenities, property conditions & facilities The property has terrible view, maintenance conditions of the room were very bad, check in was very bad & property was not secured ##### Carrie Stayed 2 nights in Dec 2023 Verified ### 8/10 Good #### Susan 24 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities We have stayed at Lahun 3 times. We love the size of the room, location to beach, and restaurants and closeness to Mega for food shopping. The pool is a nice treat. Adequate kitchen utensils to prepare meals. Cons: periodic sound of rushing water during sleeping hours. Could not identify source of water. Similar experience during previous stay. Room should have some outdoor patio furniture for balcony. Staff was responsive to all requests during visit; however, neither Expedia nor us could reach anyone prior to arrival for a few questions. A voucher option or discounted plan to downstairs patisserie or your partner The Holiday Inn would be a real plus. ##### Susan Stayed 16 nights in Jan 2024 Verified ### 2/10 Terrible #### Carmita 9 Dec 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Horrible. 0/10 Would not recommend. The pictures on the ad are not accurate as the bathroom looks different in person. When I got there the room was filthy and not well kept up. The floor was filled with debris and dirt from someone’s work boots. There were parts of the ceiling missing and laid to the side like ppl were walking in the ceiling. All of the towels are dirty and stained, so was the bedding. Also, the toilet bowl had no seat. I did not feel safe in there. The owner/host does not answer calls or messages in a timely manner. The host was rude when he/she DID speak after I voiced my concerns about the cleanliness of the facility. Their “policies” are predatory. This seems like a scam. Please STAY AWAY. ##### Carmita Stayed 3 nights in Dec 2024 Verified ### 10/10 Excellent #### David 3 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place very nice I’m happy ##### David Stayed 5 nights in Jul 2025 Verified ### 10/10 Excellent #### Felipe 20 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location in the center of everything. Breakfast was fantastic and very well kept property. ##### Felipe Stayed 4 nights in Feb 2023 Verified ### 4/10 Poor #### Cassandra 23 Nov 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort . ##### Cassandra Stayed 4 nights in Nov 2025 Verified ### 10/10 Excellent #### Ricardo 6 Jan 2025 Liked: Staff & service, amenities, property conditions & facilities Excellent stay in the middle of PDC, I would highly recommend it. Diana was awesome. ##### Ricardo Stayed 2 nights in Dec 2024 Verified ### 10/10 Excellent #### Carmella 3 May 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice and Friendly Staff The staff were very friendly and helpful. The rooms are large and super nice. Our friends stay here every year. This was our first time and we will be back!! ##### Carmella Stayed 6 nights in Apr 2021 Verified ### 10/10 Excellent #### Brad 21 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very spacious. I would recommend and would return. ##### Brad Stayed 3 nights in Feb 2023 Verified ### 6/10 Okay #### Verified traveller 7 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Updated Review The hotel staff were pleasant attended to concerns about my stay. They moved us to a different room after we repirted iur concerns. ##### Verified traveller Stayed 3 nights in Jun 2023 Verified ### 10/10 Excellent #### Daniel 18 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities I stayed one week at this hotel and it was a great experience . The staff was friendly and helpful. If only one complaint , you have to wait exactly at the check in time to enter the room . No provisions can be allowed before check in time if the room is available. Other than that it was overall great experience. ##### Daniel Stayed 7 nights in Jun 2023 Verified ### 4/10 Poor #### Jiwon 30 May 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities There’s no reception in the building. TV doesn’t have any streaming service or anything. It turns on but doesn’t play anything. We didn’t have any towels, and later a staff got us very old and worn out towels that almost looked like rags. Shower took about 10mins to get hot water and stream was extremely weak. Also shower booth leak water all over the floor. Elevator stopped working on my floor from our second day, so we had to take stairs. I could hear all noises from my next doors. Breakfast was good and staffs were nice! ##### Jiwon Stayed 4 nights in May 2023 Verified ### 8/10 Good #### José Arturo 26 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Se batalla con el agua caliente ##### José Arturo Stayed 2 nights in Sep 2025 Verified ### 10/10 Excellent #### Ruth 14 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Súper bonito , buen precio y caminando todo cerca ##### Ruth Stayed 1 night in Jul 2025 Verified ### 6/10 Okay #### Leslie 19 May 2025 Liked: Staff & service, property conditions & facilities, room comfort Disliked: Cleanliness La habitación era demasiado sencilla, faltaban cosas como donde colgar las toallas, espejo de cuerpo completo, cancel de baño completo. La alberca está muy sucia y claramente tenía tiempo sin ser limpiada porque tenía moho. La ubicación es muy buena y el acceso y comunicación con recepción muy buena ##### Leslie Stayed 3 nights in May 2025 Verified ### 10/10 Excellent #### Luis 9 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un excelente lugar para hospedarse, muy bonito lugar y confortable, mi estancia fue satisfactoria. ##### Luis Stayed 3 nights in Apr 2025 Verified ### 10/10 Excellent #### Elizabeth 10 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Linda habitación, buena ubicación, algunos detallitos, pero en general una gran experiencia en nuestra estancia. Dianita espectacular, muy amable. ##### Elizabeth Stayed 3 nights in Jun 2024 Verified ### 8/10 Good #### ALEJANDRO ORTIZ 20 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Está muy cerca de todo y muy fácil de llegar ##### ALEJANDRO ORTIZ Stayed 1 night in Jan 2024 Verified ### 10/10 Excellent #### Magaly 8 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El lugar muy bonito, el trato cálido, no nos gusto mucho el desayuno creo que eso podría mejorar ##### Magaly Stayed 2 nights in Aug 2023 ### Expedia's Latest Trends ### Hotels > - [Maroma, A Belmond Hotel, Riviera Maya](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Maroma.h581919.Hotel-Information) > - [Kempinski Hotel Cancún](https://www.expedia.co.uk/Cancun-Hotels-Grand-Hotel-Cancun-Managed-By-Kempinski.h25978.Hotel-Information) > - [Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Vivid-Grand-Island.h101124286.Hotel-Information) > - 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