Title: Hotel Autentico Vertical Playa Del Carmen Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Autentico Vertical Playa Del Carmen Hotel with a rooftop terrace, 6-minute walk to Playa del Carmen Main Beach ## Photo gallery for Hotel Autentico Vertical Playa Del Carmen ![Outdoor pool, pool loungers - Hotel Autentico Vertical Playa Del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/84000000/83360000/83357600/83357526/0b5c6110.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area - Hotel Autentico Vertical Playa Del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/84000000/83360000/83357600/83357526/6bce7090.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Romantic Room | View from room - Hotel Autentico Vertical Playa Del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/84000000/83360000/83357600/83357526/36d2b400.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Hotel Autentico Vertical Playa Del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/84000000/83360000/83357600/83357526/4498c489.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, down duvets, in-room safe, desk - Hotel Autentico Vertical Playa Del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/84000000/83360000/83357600/83357526/8b346a9c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Auténtico Vertical Playa del Carmen is conveniently located near Mamitas Beach and Playa del Carmen Main Beach. Enjoy the rooftop retreat, outdoor pool, and free bike rentals. The attentive staff offers helpful service. Amenities include dry cleaning and high-speed WiFi. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Housekeeping - Laundry - 24/7 front desk - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Dec 11 - Dec 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=83357526&PinnedHotelID=83357526&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=83357526&PinnedHotelID=83357526&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 12 - Dec 13](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=83357526&PinnedHotelID=83357526&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=83357526&PinnedHotelID=83357526&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=83357526&PinnedHotelID=83357526&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=83357526&PinnedHotelID=83357526&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=83357526&PinnedHotelID=83357526&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=83357526&PinnedHotelID=83357526&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Deluxe Room ![Deluxe Room | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/84000000/83360000/83357600/83357526/be5b1709.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 8.0 Very good 4 reviews ### Highlights Air conditioning TV Pillow menu Down duvet Blackout curtains Premium bedding Rainfall showerhead Hairdryer - 194 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Room ![Superior Room | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/84000000/83360000/83357600/83357526/e3364784.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 8.4 Very good 7 reviews ### Highlights Balcony Air conditioning TV Pillow menu Down duvet Blackout curtains Premium bedding Rainfall showerhead - 248 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Romantic Room ![Romantic Room | View from room](https://images.trvl-media.com/lodging/84000000/83360000/83357600/83357526/36d2b400.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Romantic Room ### Highlights Patio Private outdoor hot tub Air conditioning TV Pillow menu Down duvet Blackout curtains Premium bedding - 452 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Premium Room ![Premium Room | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/84000000/83360000/83357600/83357526/4269ddc8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room 10.0 Exceptional 2 reviews ### Highlights Balcony Air conditioning TV Pillow menu Down duvet Blackout curtains Premium bedding Rainfall showerhead - 538 sq ft - Sleeps 3 - 1 King Bed and 1 Large Single Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Autentico-Vertical-Playa-Del-Carmen.h83357526.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Autentico-Vertical-Playa-Del-Carmen.h83357526.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63633%2C-87.06666&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=XzB08eGEX4_7wIY_YmwThdFXqxM=) 10 Avenida Norte entre calle 38 y 40, 16, Playa del Carmen, ROO, 77720 #### What's nearby - Mario Villanueva Stadium Madrid \- 3 min walk \- 0.2 miles - Quinta Avenida \- 5 min walk \- 0.3 miles - Mamitas Beach \- 8 min walk \- 0.5 miles - Playa del Carmen Main Beach \- 8 min walk \- 0.5 miles - Quinta Alegría Shopping Mall \- 10 min walk \- 0.6 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive #### Restaurants - ‪Ah Cacao Chocolate Café - ‬2 min walk - ‪Las Hijas de la Tostada - ‬2 min walk - ‪Mariskinky - ‬1 min walk - ‪La Brioche De Playa - ‬2 min walk - ‪Tacos El Cuñao - ‬2 min walk ## About this property ### Hotel Autentico Vertical Playa Del Carmen Hotel near Quinta Avenida Located close to Mamitas Beach and Playa del Carmen Main Beach, Hotel Autentico Vertical Playa Del Carmen provides a rooftop terrace and dry cleaning/laundry services. Guests can connect to free in-room WiFi. Additional perks include: - An outdoor pool, along with sunloungers - Bike hire, scooter hire and luggage storage - Beach umbrellas, concierge services and outdoor furniture - Tour/ticket information, a lift and a front desk safe - Guest reviews give top marks for the helpful staff Room features All guest rooms at Hotel Autentico Vertical Playa Del Carmen boast comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property. Extra conveniences in all rooms include: - Rainfall showers, hairdryers and shampoo - 42-inch TVs with streaming services and digital channels - Wardrobes/cupboards, daily housekeeping and desks ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/77000000/76590000/76585100/76585044/a05a2c52.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Torre Diez by Grupo Amber Zazil-ha - Pool - Free WiFi - Air conditioning - Microwave 2.0 1 review £84 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=76585044&PinnedHotelID=76585044&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/73000000/72620000/72614000/72613959/30370dd9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mare Condo Vacacional Luis Donaldo Colosio - Pool - Pet-friendly - Free WiFi - Air conditioning 8.8 Excellent 136 reviews £40 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=72613959&PinnedHotelID=72613959&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/114000000/113920000/113910300/113910250/d4ff9bc6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Yukon Ejidal - 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10 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=1082405&PinnedHotelID=1082405&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4640000/4632300/4632218/2edb6952.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express by Marriott Playa Del Carmen Playacar - Pool - Breakfast included - Parking included - Free WiFi 7.6 Good 1,000 reviews £76 includes taxes & fees 20 Dec - 21 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-20&endDate=2025-12-21&selected=4632218&PinnedHotelID=4632218&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior King | Terrace/patio](https://images.trvl-media.com/lodging/2000000/1190000/1185300/1185203/69267568.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Del Caribe Downtown Playa del Carmen - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 959 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=1185203&PinnedHotelID=1185203&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/1000000/910000/907400/907301/074c4fef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kinbe Hotel Boutique Downtown Playa del Carmen - Pool - Kids pool - Free WiFi - Air conditioning 8.4 Very good 835 reviews £29 includes taxes & fees 12 Dec - 13 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=907301&PinnedHotelID=907301&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Things to do - Bicycle rentals - Outdoor pool - Scooter/moped rentals ### Family friendly - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Beach umbrellas - Outdoor furniture - Picnic area - Pool loungers - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk ### More - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Pillow menu - Premium bedding ### Bathroom - Hair dryer - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 42-inch TV with digital channels - Streaming services ### Food and drink - Champagne service - Espresso maker ### More - Air conditioning - Desk - Iron/ironing board on request - Laptop workspace - Laptop-compatible safe - Mobile key entry - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures This property is closed from 4 April 2025 to 31 December 2026 (dates subject to change). ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MXN 1500 per accommodation, per stay - Service fee: MXN 60 per accommodation, per night We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number VS220427BS0 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ## Frequently asked questions ### Does Hotel Autentico Vertical Playa Del Carmen have a pool? ### Is Hotel Autentico Vertical Playa Del Carmen pet-friendly? ### How much is parking at Hotel Autentico Vertical Playa Del Carmen? ### What time is check-in at Hotel Autentico Vertical Playa Del Carmen? ### What time is check-out at Hotel Autentico Vertical Playa Del Carmen? ### Where is Hotel Autentico Vertical Playa Del Carmen located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Autentico Vertical Playa Del Carmen Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Amenities ### 9.4 Staff & service ### 9.0 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 137 8 - Good 49 6 - Okay 12 4 - Poor 8 2 - Terrible 7 ## Reviews ### 10/10 Excellent #### Joshua 14 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice little hotel. Great area ##### Joshua Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### LaKeeda 15 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful choice and will stay again ##### LaKeeda Stayed 1 night in Nov 2024 ### 8/10 Good #### Catherine 18 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great spot great hotel no hot water. ##### Catherine Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Roger L. 23 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, clean rooms and conveniently located. Great stay ##### Roger L. Stayed 5 nights in Feb 2024 ### 10/10 Excellent #### Ricardo 12 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent property, great location. ##### Ricardo Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Carmita 1 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Awesome property, Cool artwork and staff. What a great stay! ☺️ ##### Carmita Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Benny 30 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities Staff was so nice!!! Really great stay ##### Benny Stayed 8 nights in Feb 2024 ### 10/10 Excellent #### Julie 24 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities Awesome stay ##### Julie Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Kenton 4 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great little hotel. We loved the roof top pool area and the convenient location . ##### Kenton Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Ivan 3 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great place for the price!! ##### Ivan Stayed 1 night in Apr 2024 ### 8/10 Good #### Suha 8 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location, helpful staff and clean ##### Suha Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Roman 31 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent service, room ##### Roman Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Jeff 12 Mar 2023 Wonderful place. ##### Jeff ### 10/10 Excellent #### Andres Arturo 15 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities A little hidden gem in Playa del Carmen great rooms and locations staff super friendly ##### Andres Arturo Stayed 1 night in Oct 2023 ### 8/10 Good #### gabriela 26 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice hotel with very friendly stuff 😊 ##### gabriela Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Ricardo 7 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location, great property, good amenities, good service. ##### Ricardo Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Chazz 1 Aug 2023 Liked: Amenities, property conditions & facilities Definitely will stay again.. Great customer service and place is really nice and unique. ##### Chazz Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Julee 20 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable, clean room Comfortable, clean room. Will use again when we are in town. ##### Julee Stayed 1 night in Feb 2025 ### 10/10 Excellent #### John 19 Feb 2023 Liked: Staff & service, amenities, property conditions & facilities Nice design, location and value. ##### John Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Verified traveller 28 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Increíble experience nice hotel ##### Verified traveller Stayed 2 nights in May 2023 ### 10/10 Excellent #### Tony 11 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Not a big hotel but very friendly. Very convenient, well located Safe hotel with personnel available 24h a day. Will go back ##### Tony Stayed 7 nights in Mar 2024 ### 10/10 Excellent #### Isis 27 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities staff very friendly, the room was clean. definitely recommended. Will stay there again ##### Isis Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Robert 26 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location Professional service Secure ##### Robert Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Vickie 16 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great staff! ##### Vickie Stayed 6 nights in Mar 2023 ### 10/10 Excellent #### Michael 19 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I was pleasantly surprised by the size of the room. Great location and price. ![](https://a.travel-assets.com/ugc/hotel-reviews/08887BD6FF8CC3AC33773E47FA6D25478E24E58D1708372149694.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/229FE666567D3FC3368B7FF9FA467130C75EB24A1708372149750.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Michael Stayed 5 nights in Feb 2024 ## Expedia's Latest Trends ### Hotels > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > > [Playacar Palace All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Playacar-Palace-All-Inclusive.h41060.Hotel-Information) > > [Hotel Riu Tequila - 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