Title: Aruma Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Aruma Hotel Hotel in Playa del Carmen, steps from Quinta Avenida ![Sun deck](https://images.trvl-media.com/lodging/4000000/3860000/3852200/3852192/b75dd315.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Room, 1 King Bed | Desk, laptop workspace, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/4000000/3860000/3852200/3852192/28a6c134.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/4000000/3860000/3852200/3852192/5378e7cf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Double Room, 2 Double Beds | Desk, laptop workspace, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/4000000/3860000/3852200/3852192/512eb071.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Double Room, 2 Double Beds | Desk, laptop workspace, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/4000000/3860000/3852200/3852192/ac92b328.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Aruma Hotel offers a peaceful escape in central Playa del Carmen. Guests can relax on the terrace or cool off in the pool. Amenities include WiFi, tour assistance, luggage storage, and a secure front-desk safe. 7.6 Good ## Popular amenities - Housekeeping - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov 14 - Nov 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=3852192&PinnedHotelID=3852192&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-15&selected=3852192&PinnedHotelID=3852192&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 15 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=3852192&PinnedHotelID=3852192&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=3852192&PinnedHotelID=3852192&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=3852192&PinnedHotelID=3852192&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=3852192&PinnedHotelID=3852192&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=3852192&PinnedHotelID=3852192&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=3852192&PinnedHotelID=3852192&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ![Standard Double Room, 2 Double Beds | Desk, laptop workspace, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/4000000/3860000/3852200/3852192/5aba5441.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 2 Double Beds 7.4 Good 3 reviews ### Highlights Air conditioning TV Blackout curtains Ceiling fan Private bathroom Cable channels Desk Wardrobe - 65 sq ft - Sleeps 4 - 2 Double Beds ![Standard Room, 1 King Bed | Desk, laptop workspace, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/4000000/3860000/3852200/3852192/39ef2d34.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed ### Highlights Air conditioning TV Blackout curtains Ceiling fan Private bathroom Cable channels Desk Wardrobe - 65 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/71000000/70560000/70558600/70558507/2dd64158.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Residence Inn by Marriott Playa del Carmen Playacar - Pool - Breakfast included - Free airport shuttle - Pet-friendly 9.2 Wonderful 1,049 reviews £71 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Residence-Inn-By-Marriott-Playa-Del-Carmen.h70558507.Hotel-Information?chkin=2025-11-17&chkout=2025-11-18&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=1217eae3-570e-4b54-a43b-e0c2f8c11406&top_cur=GBP) Ad ![Sun deck](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/19000000/18960000/18953400/18953301/6d15bfa3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Grand Fifty Suites Luis Donaldo Colosio - Pool - Kitchen - 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A la Carte All Inclusive Adults Only Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 108 reviews £471 includes taxes & fees 13 Dec - 14 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Beachfront-By-The-Fives-Hotels.h101254610.Hotel-Information?chkin=2025-12-13&chkout=2025-12-14&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=1217eae3-570e-4b54-a43b-e0c2f8c11406&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Aruma-Hotel.h3852192.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Aruma-Hotel.h3852192.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62759%2C-87.07295&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QL_D36EwzhaTVdrt4O7mTYHciUI=) Av 10 No. 2 entre 10 y 10 Bis, Col Centro, Playa del Carmen, QROO, 77710 #### What's nearby - Quinta Avenida - 1 min walk - 0.1 miles - Playa del Carmen Main Beach - 3 min walk - 0.2 miles - Central Square - 3 min walk - 0.2 miles - Mamitas Beach - 8 min walk - 0.5 miles - Playa del Carmen Maritime Terminal - 13 min walk - 0.7 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive #### Restaurants - ‪Ilios restaurant - ‬1 min walk - ‪Bovino's - ‬1 min walk - ‪La Chancla - ‬1 min walk - ‪La Cochi-loka - ‬1 min walk - ‪Ipanemas Steak House - ‬1 min walk ## About this property ### Aruma Hotel Hotel near Quinta Avenida Close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Aruma Hotel provides amenities such as a terrace. Stay connected with free in-room WiFi. Other perks at this hotel include: - Tour/ticket information, smoke-free property and luggage storage Room features All guest rooms at Aruma Hotel have comforts, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - 32-inch TVs with cable channels - Wardrobes/cupboards, daily housekeeping and desks ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/3000000/2690000/2682700/2682652/d19ad8e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hacienda Maria Bonita Downtown Playa del Carmen - Pool - Free WiFi - Air conditioning - Breakfast available 8.0 Very good 480 reviews £37 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=2682652&PinnedHotelID=2682652&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach nearby, beach bar](https://images.trvl-media.com/lodging/85000000/84110000/84105100/84105035/253174cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BALAM Playa - 15 Th. 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7 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=5151337&PinnedHotelID=5151337&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6270000/6262200/6262103/e1bcd542.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Siesta Fiesta Hotel Downtown Playa del Carmen - Free WiFi - Restaurant - Air conditioning - Breakfast available 7.4 Good 378 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=6262103&PinnedHotelID=6262103&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Conveniences - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Upper floors accessible by stairs only - Well-lit path to entrance ### More - 1 building - 3 floors - Built in 2002 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch TV with cable channels ### More - Access via exterior corridors - Air conditioning - Desk - Laptop workspace ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 6:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out fee: MXN 200 ### Special check-in instructions There is no front desk at this property The check-in location differs from the property location; go to: \[10 Av Norte 215, Playa del Carmen, (Hotel Hacienda María Bonita)\] The host will greet guests on arrival If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Host will greet you ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Late check-out fee: MXN 200 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Maya Playa del Carmen Sasha Hotel Playa del Carmen Sasha Playa del Carmen Sasha Hotel Riviera Maya/Playa Del Carmen, Mexico Aruma Hotel Hotel Aruma Hotel Playa del Carmen Aruma Hotel Hotel Playa del Carmen ## Frequently asked questions ### Is Aruma Hotel pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Aruma Hotel? > This property doesn't offer parking. ### What time is check-in at Aruma Hotel? > Check-in start time: 3 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours. ### What time is check-out at Aruma Hotel? > Checkout is at noon. Late checkout is available for MXN 200. ### Where is Aruma Hotel located? > Located in Downtown Playa del Carmen, this hotel is steps away from Calle 12 and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Aruma Hotel Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.2 Location ### 8.0 Staff & service ### 7.6 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 82 8 - Good 43 6 - Okay 27 4 - Poor 19 2 - Terrible 21 ### 10/10 Excellent #### Milagro de Jesús 22 Apr 2025 Liked: Property conditions & facilities Todo excelente ##### Milagro de Jesús Stayed 1 night in Apr 2025 ### 8/10 Good #### Dharma 29 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities This is an overall nice hotel in a convenient location. Basic rooms, you have to give a deposit for blankets. Only 1 block from the beach and directly across from Coco Bongo. People are loud ALL NIGHT out on the street. I just put on white noise to sleep. Staff was very nice and they had private security at night ##### Dharma Stayed 4 nights in Apr 2025 ### 6/10 Okay #### James Al 26 Feb 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities No hot water in the shower and you need to flush the toilet bowl multiple times. But the staff are friendly ##### James Al Stayed 5 nights in Feb 2025 ### 2/10 Terrible #### Owen, Montreal 1 Mar 2023 Disliked: Cleanliness, property conditions & facilities The staff tried to be helpful after asking a few times to be moved. The smell in the first two rooms they put us in was so horrible I slept on the balcony the first night cause the smell was nauseating that was coming from the sewer pipe in the bathroom. Very noisy in the front. They put us in a room in the back and ithe smell wasn't as bad and it was quieter. Breakfast was good and served buffet style. ##### Owen Stayed 2 nights in Feb 2023 ### 6/10 Okay #### Benett 10 Nov 2022 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities Pros: generally nice, great location, friendly staff, rooftop is great Cons: they hit me with a mandatory fee in person for breakfast and beach club entry. They didn't have change. Low water pressure in the bathroom. No one came to clean my room while I was there. ##### Benett ### 10/10 Excellent #### RENE ANTONIO RUANOVA 2 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities habitación limpia, hotel seguro buen servicio ##### RENE ANTONIO RUANOVA Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Hugo 12 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me gustó,volvería !! ##### Hugo Stayed 1 night in Aug 2025 ### 10/10 Excellent #### RENE ANTONIO RUANOVA 3 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Un hotel bien ubicado en playa del carmen,de fácil acceso,seguro y buen servicio ##### RENE ANTONIO RUANOVA Stayed 12 nights in Jul 2025 ### 10/10 Excellent #### Arturo 3 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Muy buena Atención ##### Arturo Stayed 3 nights in Jul 2025 ### 8/10 Good #### Luz del Carmen 31 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities La atención es regular. Sin embargo deben actualizar la información que te envían cuando reservas. Te indican que debes ir a otro hotel por las llaves. ##### Luz del Carmen Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Yampier 11 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ok ##### Yampier Stayed 1 night in Apr 2025 ### 8/10 Good #### Evelyn 29 Jun 2025 Liked: Amenities Un poco de olor a humedad ##### Evelyn Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Joe 26 May 2025 Disliked: Cleanliness, amenities, property conditions & facilities Pics are BS ##### Joe Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### German 2 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo bien gracias ##### German Stayed 1 night in Apr 2025 ### 10/10 Excellent #### RENE ANTONIO RUANOVA 29 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buen servicio y muy seguro ##### RENE ANTONIO RUANOVA Stayed 12 nights in Mar 2025 ### 10/10 Excellent #### Nabile Musaine 9 Mar 2025 Liked: Cleanliness, staff & service El hotel estaba limpio. Esta céntrico. En la habitación no había agua caliente, la cama estaba un poco dura. El hotel está en buena ubicación, sin embargo el ruido de los clubs nocturnos se escuchaba hasta la habitación. ##### Nabile Musaine Stayed 1 night in Mar 2025 ### 6/10 Okay #### Mariano 7 Mar 2025 En realidad es un lugar bueno para el costo, con respecto a la habitación todo bien, en las áreas comunes si se percibía un olor como a coladera, otro aspecto importante es que no hay personal en l recepción. ##### Mariano Stayed 1 night in Feb 2025 ### 2/10 Terrible #### Inja 6 Mar 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities no staff at the property and widow was not locked. I feel dangerous. do not stay this property. this building need to be reorganization. ##### Inja Stayed 1 night in Mar 2025 ### 4/10 Poor #### miriam 4 Mar 2025 Disliked: Staff & service, property conditions & facilities Scadente ##### miriam Stayed 6 nights in Feb 2025 ### 4/10 Poor #### Verified traveller 21 Feb 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Disappointing Terrible smell in room. Very noisy. Much of the room is either falling apart or in need of an update. Very disappointing ##### Verified traveller Stayed 1 night in Feb 2025 ### 4/10 Poor #### MARIA TERESA 17 Feb 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Me dirijo a usted para expresar mi extrema insatisfacción con mi reciente estadía en su hotel. Hubo una serie de inconvenientes que impactaron negativamente mi experiencia: \* La falta de servicio de recepción y de desayuno fue muy inconveniente. \* Mi habitación no contaba con las toallas necesarias. \* Tuve que ir a otro hotel para solicitar una plancha, lo cual es inaceptable. \* La falta de estacionamiento fue un problema adicional. \* Las instalaciones estaban sucias, lo cual es inaceptable para un hotel. Espero que tome en cuenta mis comentarios y realice las mejoras necesarias para garantizar una mejor experiencia a los futuros huéspedes. ##### MARIA TERESA Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Alan 16 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Muy buena ubicacion ##### Alan Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Alfredo 6 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities En general bien ##### Alfredo Stayed 1 night in Feb 2025 ### 8/10 Good #### Cecilia 13 Jan 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Recomendable Excelente ubicación y limpieza. Sin embargo no hay servicio de recepción y hay que trasladarse a otro hotel a hacer check in y check out. Cuenta con estacionamiento. No hubo agua caliente y atienden por whatsapp. No recibí respuesta pero en la mañana ya había agua caliente. ##### Cecilia Stayed 1 night in Jan 2025 ### 10/10 Excellent #### JONATHAN 10 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Muy buena relación calidad-precio, excelente ubicación. Solo en los cuartos de abajo se escucha mucho ruido del montaje de los desayunos y tampoco hay recepcionista. Recomendable ##### JONATHAN Stayed 1 night in Jan 2025 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > > [Playacar Palace All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Playacar-Palace-All-Inclusive.h41060.Hotel-Information) > > [Hotel Riu Tequila - 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