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Top Playa del Carmen Hotel Reviews
Hotel Xcaret Mexico - All Parks / All Fun Inclusive
10/10 Excellent
"Everything about our stay was wonderful, with one disappointing exception on our last day when we requested transportation to the airport. Estrella from the reservations office was rude and dismissive when she informed us that the shuttle transportation had to be scheduled at least 24 hours in advance. I explained that I wasn’t aware of this requirement and didn’t recall being informed. She then pulled up a document I had signed and stated, in a condescending tone, that I had been informed and simply hadn’t read it. It’s possible I overlooked that information, as on the date of our arrival, we flew all night (a six-hour flight) from California and were extremely tired. However, I would have appreciated a little understanding and courtesy rather than being made to feel at fault. The rest of the staff, were very helpful & friendly."
Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive
10/10 Excellent
"Staff was so happy and polite"
Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive
10/10 Excellent
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Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only
8/10 Good
"More restaurant choices especially for bad weather season. We were stuck with steak house more than we wanted because Italian and Mexican was closed for rain Music at pool was unexpected since all reviews stated non party vibe. Music choices could have been more spa like instead of rave vibes"
Hotel Riu Palace Riviera Maya - All Inclusive
10/10 Excellent
"Great time with the wife and food was amazing."
Grand Riviera Princess - All Inclusive
8/10 Good
"Came here for a solo bday trip. The staff were really attentive and helpful throughout the stay. Often calling to see if I needed anything in the room or at all. The resort was well-maintained and the pools were clean. I had the swim-up room and loved it. The waitress even passed by a few times so I was able to have my drinks at my swim-up patio. Room was very clean. The tub was immaculately clean and deep so I enjoyed a couple soaks in it. Food: Okay unfortunately food experience overall 6/10. I enjoyed the buffets more than the reserved restaurants. There were a couple of the AL la carte restaurants where each dish i received was just not good at all. Big resort, but they have a golf cart that runs every 10 mins, which was an amazing courtesy. They made sure to offer entertainment every night, but it left a bit to be desired. Overall it was a great stay at a beautiful resort with amazing staff. I would recommend."
Secrets Moxché Playa del Carmen - Adults Only - All Inclusive
10/10 Excellent
"Great"
Sandos Playacar All Inclusive
8/10 Good
"Hotel is clean and well maintained. The shows they provied for entertainment is one of the best ive seen. Their is plenty of food options( I recomend mexican night). The stage they have and entertainment they provide is wonderful. The staff is friendly, anyone who passes you greets you. If you get a room at the far right entrance you have to wait for the trans to take you, but be mindful that they say the trans starts service at 7 and they dont. Just in case you have to rush for a tour in the morning. I think they did not expect to have alot of tourist and they were under staffed. The waiters at the restaurants took along time to attend to us and never came back for more drinks. Overall its a good experiance ,"
Occidental at Xcaret Destination - All Inclusive
10/10 Excellent
"Great location. Staff amazing. Xcaret included wow!"
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